Click-and-Collect Gives Customers Frictionless Omnichannel Experience
Pivotree Blog
JANUARY 11, 2024
If you’ve adopted a thriving omnichannel strategy, your retail establishment likely provides customers with both online and in-store purchasing options. The click-and-collect market is projected to reach $703 billion worldwide by 2027. Customers save on shipping costs as it eliminates the need for last-mile-delivery fees.
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