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WH Smith Forecasts 500 Travel Stores Open in North America by 2028

Retail TouchPoints

Calling North America its “most exciting growth opportunity where we see excellent prospects for further growth in our airport business,” WH Smith plc predicts that it will operate approximately 500 stores in this region by 2028, with the airport business comprising about 85% of the total North American division.

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Starbucks to Double Indian Workforce as it Aims for 1,000 Stores in the Country by 2028

Retail TouchPoints

As part of its Triple Shot Reinvention Strategy — one of the key objectives of which is to become “truly global” — Starbucks plans to more than double its current India store count to 1,000 brick-and-mortar locations by 2028. Starbucks operates in India through a 50:50 joint venture with Tata Consumer Products called Tata Starbucks.

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Aldi Plans to Add 800 New U.S. Stores by 2028

Retail TouchPoints

fleet by the end of 2028. Aldi’s growth plans include beefing up its presence in the Northeast and Midwest, with plans to add nearly 330 stores across both regions by 2028. Aldi also plans to grow in the West by adding stores in the Southern California and Phoenix markets and entering new cities, such as Las Vegas.

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New Research — Content Management Systems: Landscape & Trends

Forrester eCommerce

According to Forrester’s Marketing Survey, 2024, 69% of global B2C decision-makers increased their investment in content management technology, up from 59% who did so in 2023. Web content management software growth now outpaces the growth of the broader software market and is poised to reach $15.3 Business investment and […]

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Web Content Management Software is on a Growth Tear

Forrester eCommerce

Forrester’s forecast of the total addressable market for the web content management software (WCMS) market reveals it will grow at a 13.5% CAGR through 2028, faster than the broader software market.

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USPS Invests in EV as Part of 10-Year Modernization Plan

Retail TouchPoints

The USPS also plans to procure 21,000 commercial-off-the-shelf (COTS) battery-powered and domestically manufactured delivery vehicles, including 9,250 from the Ford Motor Company, depending on market availability and operational feasibility. This represents one of the largest commitments to vehicle electrification in the nation.

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Revolutionizing Customer Retention: The Rise of Digital Top-Up Cards in the Global Market

Retail TouchPoints

The global digital gift card market is expected to reach $724.3 billion by 2028, rising at a market growth of 14.2% Top-up cards generate valuable data on customer spending habits and preferences for the business, allowing brands to personalize marketing campaigns and improve product offerings. In the U.S.,