Forrester eCommerce

SEPTEMBER 30, 2024

In the rapidly evolving financial landscape, banks are facing challenges that require them to adapt and innovate. However, amidst all the changes, the importance of trust remains constant.

Banking 410

Banking Financial Services Customer Loyalty Customer Experience 410

Forrester eCommerce

NOVEMBER 5, 2019

mCommerce in 2030 will not be mini eCommerce. In an upcoming stream of research, my colleague Julie Ask and I asked a simple question: What will mCommerce look like in 2030? We identified six technology categories that will be key in evolving your company’s future mobile solution.

Mobile 191

Mobile Technology eCommerce Retail 191

Retail TouchPoints

APRIL 19, 2022

Wawa is reportedly planning to double its store count to 1,800 locations by 2030, according to Philly Voice. CEO Chris Gheysens noted that the expansion will include both “traditional” neighborhood stores and “non-traditional” rest-stop style formats in new and existing markets, as well as drive-thrus.

Marketing 243

Marketing Retail Customer Operations 243

Retail TouchPoints

OCTOBER 11, 2024

In March 2024 Walmart accelerated its green energy commitments, including solar and distributed generation investments, and in April 2024 Walmart reported that its suppliers had reached a 2030 climate goal of reducing, avoiding or sequestering one gigaton of greenhouse gas emissions six years early.

Operations 278

Operations Consumer 278

Forrester eCommerce

NOVEMBER 13, 2023

of US jobs by 2030. Generative AI will revolutionize frontline B2B marketing, offering both opportunities and threats to the status quo. Forrester forecasts that automation and AI overall will replace 4.9% With unique regard to frontline […]

B2B 90

B2B Marketing 90

Forrester eCommerce

SEPTEMBER 5, 2019

As global enterprise spending on software surpasses the $1 trillion mark in the coming decade, the growth rate of software spending will slow to 4% per annum from 7% historically. A buyers’ market for enterprise software will emerge.

Marketing 326

Marketing Customer 326

Forrester eCommerce

NOVEMBER 28, 2023

Forrester’s Global AI Software Forecast, 2023-2030 supports this, as content marketing is the third largest category for specialized genAI software spend. Generative AI’s emergence triggered a landslide of interest and experimentation across sectors, including social media and content.

Social Media 384

Social Media Technology Marketing B2C 384

Forrester eCommerce

JULY 30, 2020

By 2030, banking will be invisible, connected, insights-driven, and purposeful. Leading banks are pivoting and rebooting their strategy — capitalizing on the pace of change and innovation and setting their course for the next decade.

Banking 382

Banking Financial Services Customer Experience Mobile 382

Retail TouchPoints

DECEMBER 3, 2024

RTP: Where do you think the Paper Store will be as a retailer in 2030? We love being next to a Trader Joe’s or a Whole Foods Market , because people are still making trips to those types of stores for a really nice shopping experience.

POS 286

POS Gifts Operations Arts 286

Forrester eCommerce

JUNE 11, 2019

Forrester’s data shows job losses will reach 29% by 2030, and the creation of equivalent jobs will total only 13%. Academics to consultants are prognosticating on the future of work, picking winners and losers, often to the detriment of employees. Job losses and gains dominate headlines. Humanity remains at the center.

Customer Experience 343

Customer Experience Customer 343

Forrester eCommerce

FEBRUARY 4, 2020

SAP today announced that it will continue to support customers on Business Suite 7 until 2030. This won’t surprise many people, because the 2025 deadline was unrealistic given how slowly SAP’s customers are moving to S/4HANA. It was never likely that SAP would risk its €11.5

Customer 335

Customer 335

Retail TouchPoints

DECEMBER 27, 2024

Theyll reach $12 trillion by 2030. Retailers have to start understanding Gen Z. Theyre in their late teens to mid-20s and have far more purchasing power than we give them credit for. Theyve grown up with devices in hand, and social media is their base of operations.

Social Media 278

Social Media Retail Shipping Costs Mobile 278

Forrester eCommerce

SEPTEMBER 5, 2019

From 2020 until 2030, Forrester estimates that global software spending by businesses will climb from $920 billion to north of $1.3 If software is “eating the world,” in the words of Marc Andreessen, the world also has a reciprocal appetite for software.

Customer 321

Customer 321

Retail TouchPoints

NOVEMBER 1, 2024

billion by 2030. The creator economy is made up of about 207 million creators worldwide, and this sector is predicted to grow 22.5% annually until it reaches $528.39

Social Media 293

Social Media Arts Subscription Technology 293

RetailWire

APRIL 19, 2024

aircraft manufacturer, has set its sights on introducing flying cars to Asia by 2030. Boeing, the U.S.

Automotive 111

Automotive 111

Retail TouchPoints

SEPTEMBER 17, 2021

British online fashion and beauty retailer ASOS has laid out a comprehensive plan to achieve a detailed set of Environmental, Social and Governance (ESG) goals by 2030, including becoming net zero across its full value chain. department chain Nordstrom to drive global growth of the brands.

Fashion 255

Fashion Supplies Online Retail Consumer 255

Retail TouchPoints

JUNE 7, 2022

Valued at $5 billion in 2021, the global BNPL market is projected to be worth upwards of $39 billion by 2030, according to Grand View Research. Apple’s new offering promises to heat up competition in the already crowded BNPL space.

Payment Services 329

Payment Services Consumer Marketing eCommerce 329

Retail TouchPoints

MAY 3, 2021

This means taking into consideration not just holdover concerns from the pandemic, but what these consumers will demand in the future, according to Barnes & Noble College ’s (BNC) College 2030 report.

Retail 179

Retail Technology Presentation Events 179

My Wife Quit Her Job

MAY 25, 2022

Jewelry The jewelry industry is expected to reach almost $519 billion by 2030. The crafts in this post are scalable and have the potential to generate a full-time income. While most non-essential industries experienced a slowdown during the pandemic, […].

Jewelry 296

Jewelry Customer eCommerce 296

Forrester eCommerce

FEBRUARY 24, 2020

Recently, Australia came under international criticism for proposing to use a dubious accounting method to meet its 2030 carbon reduction […]. And some of the 187 countries that remain in the agreement are struggling to meet their commitments.

Management 273

Management 273

Retail TouchPoints

JANUARY 13, 2023

Our partnership with Afresh helps us better manage our inventory of fresh fruits and vegetables in support of our goal to eliminate food waste going to landfill by 2030. “Driving sustainability practices across Albertsons Cos. In addition, it helps to ensure our customers have access to fresher products when shopping with us.”.

Operations 305

Operations Technology Management Improvements 305

Retail TouchPoints

MAY 12, 2021

The company has made a number of commitments toward these causes, including: To reach net-zero carbon across Amazon by 2040; Placing an order for 100,000 electric delivery vehicles with Rivian as well as additional electric vehicle orders with Mahindra Electric and Mercedes-Benz; Powering its operations with 100% renewable energy by 2030.

Technology 264

Technology Presentation Operations Consumer 264

Retail TouchPoints

MARCH 17, 2022

The Vista store will serve as a blueprint to help it achieve its interim goal of sourcing 100% of its electricity for its operations from renewable sources by 2030. Additional sustainability efforts include conserving 10% of stores’ total energy use by using LED lighting and working toward diverting 90% of waste away from landfills by 2030.

Operations 298

Operations Information Retail 298

Retail TouchPoints

JANUARY 26, 2024

Kroger will require its fresh produce suppliers to use Integrated Pest Management (IPM) practices for all products they sell to the supermarket giant by 2028 or 2030, depending on the grower’s size. Medium- to large-sized growers will be expected to meet the goal by the end of 2028, while small growers will have until 2030 to comply.

Supplies 258

Supplies Management Marketing Retail 258

Retail TouchPoints

JULY 7, 2023

billion by 2030 to expand its data center operations in Ohio, marking the second-biggest private sector company investment in the state, according to Ohio Governor Mike DeWine. billion by 2030 for the same purpose in India. Amazon will invest an estimated $7.8 Governor Jon Husted in a statement.

Telecommunications 299

Telecommunications Operations Technology Other 299

Retail TouchPoints

NOVEMBER 30, 2023

Following a pandemic-prompted boom in pet ownership, the pet care category is expected to continue experiencing rapid growth in the coming years, with Morgan Stanley estimating 8% annual growth for the category and the potential to reach $277 billion in spending by 2030.

Books 263

Books Management Technology Marketing 263

Forrester eCommerce

JANUARY 31, 2025

As reported by several media outlets and confirmed by SAP CEO Christian Klein during its Q4 2024 earnings call, SAP will offer an additional three years of support for some on-premises ERP (enterprise resource planning) customers beyond the existing extended maintenance support of 2030.

Customer 221

Customer 221

RetailWire

APRIL 5, 2024

Ford has pressed pause on the production of its all-electric large SUV and pickup truck, redirecting its efforts toward introducing hybrid options across its whole North American lineup by 2030.

98

98

Retail TouchPoints

FEBRUARY 12, 2021

Ahold will release additional goals and plans for 2030 and beyond to build on these commitments, according to a release. Healthier Choices. Ahold Delhaize USA and its local brands are striving to support consumers in making healthier choices, starting with education via a proprietary nutrition guidance system, Guiding Stars.

Supplies 252

Supplies Operations Consumer Technology 252

Retail TouchPoints

JUNE 26, 2023

Amazon will increase its planned investment in India to $26 billion by 2030, according to an announcement made by CEO Andy Jassy after he met with Prime Minister Narendra Modi. The move will involve adding an additional $6.5 billion on top of other previously announced investments.

Small Business Retail 299

Small Business Retail eCommerce Channel Operations 299

Retail TouchPoints

MARCH 11, 2024

The company is moving closer to an initial goal of 30% recycled materials by 2025, and based on its progress, H&M’s new ambition is to reach the 50% recycled materials milestone by 2030. H&M’s overall goal is to have 100% of materials either recycled or sourced more sustainably by 2030.

Operations 252

Operations Technology Retail Supplies 252

Retail TouchPoints

APRIL 18, 2023

The goal, according to Smartwool, is “to make a product and also build a system to keep it out of the landfill,” and “begin building systems and experiments that lead us toward our goal of 100% circularity by 2030.”

Customer Experience 275

Customer Experience Supplies Fulfillment Operations 275

Retail TouchPoints

JULY 17, 2024

The partnership will help Whole Foods reach its goal of cutting food waste in half by 2030. Whole Foods customers can now purchase “surprise bags” of surplus food items from more than 450 stores across the U.S. through the Too Good to Go app. for a $21 value.

Channel 278

Channel Marketing Customer Management 278

Retail TouchPoints

FEBRUARY 21, 2023

Additionally, BP announced plans to invest $1 billion in EV charging across the country by 2030. The TravelCenters sites span 44 states and include more than 600 full-service and quick service restaurants as well as truck maintenance and repair services.

Mobile 277

Mobile Customer Retail Supplies 277

Retail TouchPoints

MAY 24, 2023

Under the strategy, Five Below is planning to triple its store count to more than 3,500 locations by the end of fiscal 2030 while at least doubling sales and growing operating margin by 14% by the end of fiscal 2025.

Operations 316

Operations Retail Customer 316

RTP blog

JULY 17, 2019

The report that Barneys New York is examining strategic alternatives that could include a bankruptcy or sale is the latest indicator that department stores — even the luxury ones — just aren’t moving the needle for shoppers.

Department Stores 150

Department Stores eCommerce Specialty Retailers Social Media 150

Retail TouchPoints

MARCH 1, 2023

In 2021 Nordstrom signed the Fifteen Percent Pledge as it announced a continued commitment to growing purchases from Black-owned businesses by 10X by the end of 2030.

Fashion 302

Fashion Operations Management Customer 302