Remove 2030 Remove Consumer Remove Omnichannel
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Consumers Want an Experience That’s Driven by Cloud Retailing – Even if They Don’t Know It

Retail TouchPoints

As consumers, we’ve learned how to adjust to and enjoy new shopping formats. We’ve grown accustomed to these various retail touch points, and as a result, we’ve started to notice omnichannel inconsistencies that might never have occurred to us before — raising our own expectations of our favorite brands and retailers. Here’s how.

Consumer 222
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Retailers Need to be Smarter with Their Smart Store Implementations

Retail TouchPoints

This is arguably in no small part driven by consumers’ desire for enhanced personalization and convenience , as well as their growing digital prowess as technology becomes increasingly embedded in their daily lives. By 2030, the smart retail market will be worth $91.36 billion thanks to these aggressive investments.

Payments 226
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With Growth Top-of-Mind, Luxury Brands Focus on Digital Goods and Virtual Experiences

Retail TouchPoints

Higher-income consumers are less impacted by inflation and, while aware of higher food, home and transportation costs, still have the funds to drive luxury sales and luxury growth,” said Marie Driscoll, Managing Director, Luxury and Retail at Coresight Research in an interview with Retail TouchPoints.

Payments 276
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Co-op Taps Walmart Commerce Technologies to Support Online Grocery Growth

Retail TouchPoints

In March 2024, Co-op rolled out its own membership program to give consumers access to exclusive offers, discounts and events. The company aims to grow its member base from 5 million to 8 million by 2030. Our approach is centered on ease, speed and convenience from our local stores, which are well placed in the heart of communities.

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Resale Revs Up: eBay Enhances Refurbished Goods Offering, New Overstock Marketplace Launches

Retail TouchPoints

As product scarcity issues continue to dominate this holiday shopping season, consumers are increasingly turning to resale to get the goods — and platform operators are taking notice. The auction-based website is now available to consumers in Arizona.

Supplies 280
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How Princess Polly Balances Sustainability and On-Trend Style

Retail TouchPoints

The core of this approach is “aligning our brand with the values and expectations of today’s consumers, while expanding our reach and optimizing our operations.” As part of this process, Princess Polly committed to halving its emission intensity by 2030. “To

Fashion 225
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How Virtual Influencers and AI are Transforming the Creator Economy

Retail TouchPoints

billion by 2030. Of course, every person is different, but Gai noted the feedback she has seen from consumers is largely positive so far. “It Some consumers are fine with that; they’ll very much enjoy the experience of pretending like they are engaging with someone they fawn over.” annually until it reaches $528.39