Retail TouchPoints

JULY 3, 2023

As consumers, we’ve learned how to adjust to and enjoy new shopping formats. Fortune 500 companies could generate up to $3 trillion of EBITDA value by 2030. The cloud also reduces operational, labor and hardware costs while decreasing the risk of data loss.

Consumer 227

Consumer Omnichannel Retail Technology 227

Retail TouchPoints

JANUARY 10, 2024

Starbucks operates in India through a 50:50 joint venture with Tata Consumer Products called Tata Starbucks. Launched in 2012, Tata Starbucks now operates more than 390 stores across 54 Indian cities, with approximately 4,300 employees. To meet this goal, the company will open one new Starbucks in the country every three days.

Operations 223

Operations Consumer Marketing Customer 223

Retail TouchPoints

SEPTEMBER 17, 2021

British online fashion and beauty retailer ASOS has laid out a comprehensive plan to achieve a detailed set of Environmental, Social and Governance (ESG) goals by 2030, including becoming net zero across its full value chain. and Germany. and Germany. department chain Nordstrom to drive global growth of the brands.

Fashion 198

Fashion Supplies Online Retail Consumer 198

Retail TouchPoints

MAY 12, 2021

“Amazon continues to stimulate investment in the development of green technologies and low carbon products and services that will enable companies of all sizes to decarbonize their operations.”.

Technology 249

Technology Presentation Operations Consumer 249

Retail TouchPoints

FEBRUARY 12, 2021

Ahold Delhaize USA — which operates grocery chains under the Food Lion , Giant Food , The GIANT Company , Hannaford and Stop & Shop banners — has unveiled a series of new health and sustainability goals. Food — and how consumers shop for it — has far-reaching impact. Research shows strong support for eco-friendly product options.

Supplies 192

Supplies Operations Consumer Technology 192

Retail TouchPoints

APRIL 19, 2024

After all, studies show that consumers care more about the environmental impact of their purchasing decisions than ever before. In fact, some even project that the negative impact of this industry will double by 2030. One industry with a particularly negative environmental impact is the retail industry.

Technology 238

Technology Supplies Apparel Shipping Costs 238

Retail TouchPoints

AUGUST 11, 2022

consumers through a new partnership with ThredUP , and a six-month rental pilot in the UK with platform Rotaro. Both programs are part of the fashion label’s “ Waste Nothing and Welcome All ” initiative, which, among other targets, aims to make Tommy Hilfiger a fully circular brand by 2030. Tommy Hilfiger , owned by PVH Corp. ,

Shipping Labels 230

Shipping Labels Fashion Shipping Consumer 230

Retail TouchPoints

NOVEMBER 9, 2021

As product scarcity issues continue to dominate this holiday shopping season, consumers are increasingly turning to resale to get the goods — and platform operators are taking notice. The auction-based website is now available to consumers in Arizona.

Supplies 285

Supplies Accessories Sporting Goods Shipping Costs 285

Retail TouchPoints

JANUARY 24, 2023

Economic headwinds are likely to blow harder when consumers’ savings from the pandemic dwindle, which a Charles Schwab analyst believes could happen by Q3. Retailers definitely see the advantages of operating their own media networks, leveraging their rich first-party customer data and multiple touch points.

Food and Beverages 268

Food and Beverages BigCommerce Home Furnishings PayPal 268

Retail TouchPoints

JUNE 20, 2024

each year through 2030, reaching $358.07 In fact, the brand’s distinct approach to product development, which combines machine learning, consumer feedback and material innovation, was the focal point of its recent 10-day pop-up experience in New York City’s SoHo neighborhood. The global athleisure market is projected to grow 9.3%

Social Media 229

Social Media Fashion Channel Consumer 229

Retail TouchPoints

MARCH 28, 2024

To overcome the challenges that congestion presents, last mile logistics companies are exploring a variety of operational innovations, many of which involve leveraging the latest advances in technology. Both of these factors add to last mile operating costs. For last mile logistics, traffic delays translate to increased fuel needs.

Technology 260

Technology Presentation Travel Operations 260

Retail TouchPoints

AUGUST 15, 2024

billion by 2030 and an expected 3.32 As people who didn’t grow up with video games now discover them alongside younger audiences, the potential consumer base for retail brands expands significantly. These partnerships facilitate cross-promotional activities that maximise exposure and drive deep consumer engagement.

Games 223

Games Retail Events Presentation 223

Retail TouchPoints

JUNE 6, 2023

Recommerce, the online selling of previously owned items to buyers who reuse, recycle or resell them, is growing 11 times faster than traditional retail and is expected to reach $84 billion by 2030. Yet scaling recommerce comes with its own set of operational issues and inefficiencies. Opportunity #2: Better demand forecasting.

Shipping Costs 252

Shipping Costs Clothing Merchant Services Shipping 252

Retail TouchPoints

NOVEMBER 6, 2023

The core of this approach is “aligning our brand with the values and expectations of today’s consumers, while expanding our reach and optimizing our operations.” As part of this process, Princess Polly committed to halving its emission intensity by 2030. “To

Fashion 230

Fashion Omnichannel Operations Consumer 230

Retail TouchPoints

FEBRUARY 23, 2022

In the pandemic’s wake, many retailers set up flexible fulfillment services in order to meet new safety guidelines and consumer requirements. Nicholas believes that to make store fulfillment a truly profitable initiative, retailers need to find new ways for their tech, operations and design teams to collaborate.

Fulfillment 263

Fulfillment Vend Operations Technology 263

Retail TouchPoints

MAY 16, 2024

billion by 2030. Personalization is the cornerstone for providing excellent consumer experiences in healthcare (and many other forms of retail). Patient Surveys: Retailers always want to know what their consumers are thinking, so surveys are absolutely essential. Sales Leaders & Operations Executives.

Payment Services 220

Payment Services Technology Payments Retail 220

Retail TouchPoints

MAY 16, 2023

Prompted by consumer demand, retailers have been making bigger commitments to Environmental, Social and Governance (ESG) efforts, but some are facing challenges in the environmental aspect.

Consumer 241

Consumer Retail Marketing Operations 241

Retail TouchPoints

JULY 17, 2023

from 2023 to 2030. The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. Smart merchandising helped GetGo improve the consumer experience and increase sales. Self-checkout.

Food and Beverages 233

Food and Beverages Payment Services Retail Payments 233

Retail TouchPoints

OCTOBER 28, 2021

Sustainability matters to the modern consumer to a far greater degree than most retailers are willing to admit. As global connectivity continues to rise, generational shifts are coming to play an increasingly important role in setting new consumer trends — of which sustainability is at the core. Accepting the Challenge.

Retail 230

Retail Operations Consumer Reference 230

Ecommerce Platforms

APRIL 5, 2023

However, up to the year of 2030, the marketplace is expected to grow at a CAGR of 38.1%, leading to an expected value of 1,597.1 billion by 2030 Machine learning, a subset of artificial intelligence, is experiencing phenomenal growth. By 2030, the machine learning space will be worth around $302.62 billion by 2030.

Improvements 104

Improvements Technology Marketing Customer Experience 104

Retail TouchPoints

OCTOBER 29, 2024

Valued at nearly $128 billion in 2023, Coherent Market Insights predicts that the creator economy will reach $528 billion by 2030. While your owned-and-operated [social] handle is great, it will never be as viewable or have as high of an attention metric as an individual. In fact, a recent survey from Grin found that 74% of U.S.

Social Media 202

Social Media Financial Services Marketing Recommendation 202

Retail TouchPoints

APRIL 22, 2022

Almost every retailer has a plan to green its operations, from sourcing more sustainable products to adopting solar power, and on Earth Day these efforts are brought to the forefront. Efforts like this, along with educating consumers, will be key to building a greener future.

Arts 263

Arts Consumer Clothing Operations 263

Retail TouchPoints

OCTOBER 17, 2022

Social impact, brand purpose and environmental influence are all driving decisions for consumers and employees alike. In a global survey of 30,000 consumers, Accenture Strategy found that 63% of consumers prefer to purchase from purpose-driven brands. that 72% believe purpose should come before profits.

Multi-channel 264

Multi-channel Consumer Improvements Retail 264

Retail TouchPoints

APRIL 13, 2022

This greatly expands the reach of the cryptocurrency to consumers, moving it beyond something that’s only used by tech enthusiasts or industry professionals. billion by 2030, a number that’s likely conservative as well-known retailers expand their footprint into this space. Understand regulations and security.

Cryptocurrencies 224

Cryptocurrencies Payment Services Retail Payments 224

Retail TouchPoints

DECEMBER 19, 2022

Consumers are left disappointed, feeling cheated and let down. To put this into perspective, Cowen Equity Research has predicted that the sneaker resale market will be worth $30 billion globally by 2030. This surge of reseller abuse can have a negative impact on the business-consumer relationship. Bots are available to rent.

Merchant Services 157

Merchant Services Payment Services Shipping Costs Retail 157

Retail TouchPoints

JUNE 8, 2023

is estimated to be around $2 billion and by 2030 is expected to increase to $30 billion. The market is driven by “sneakerheads” and resellers, often using bots to buy up large quantities of in-demand sneakers, leading to shortages for regular consumers. This results in higher operational efforts and costs to combat fraud.

eCommerce 237

eCommerce Fashion Jewelry Electronics 237

Retail TouchPoints

APRIL 22, 2022

Almost every retailer has a plan to green its operations, from sourcing more sustainable products to adopting solar power, and on Earth Day these efforts are brought to the forefront. Efforts like this, along with educating consumers, will be key to building a greener future.

Arts 203

Arts Consumer Clothing Operations 203

Retail TouchPoints

MAY 9, 2023

Most notably, the brand has implemented firmer ESG goals, committing to reducing absolute greenhouse gas (GHG) emissions across its entire value chain 25% by 2030. The cost savings are enormous, and it allows us to operate a massive range of products at any given time.” Now the brand is focused on localization.

Fashion 246

Fashion Fulfillment Apparel Order Fulfillment 246

Retail TouchPoints

OCTOBER 18, 2022

(AEO) has invested heavily in winning the hearts, minds and dollars of Gen Z consumers. From Roblox to Snap, the retailer is dedicated to not just being where this consumer is but also creating compelling experiences that drive engagement. Michael Rempell: Our journey to protect our planet began many years ago.

Consumer 251

Consumer Operations Improvements Retail 251

Retail TouchPoints

AUGUST 23, 2023

Additionally, 85% of Gen Z consumers use self-checkout when available, driven largely by the convenience factor. There are many benefits to be gained from self-checkout system implementations, which is why it’s not surprising that the global market is expected to show a 16% CAGR between now and 2030.

Information 231

Information Payment Services Customer Management 231

Retail TouchPoints

MAY 31, 2022

Source: Coresight Research “Building Blocks of the Metaverse: 5G” Both at a consumer and an enterprise level, 5G is still in its infancy, but it’s expected to grow quickly and become the dominant mobile access technology by 2027 reaching 90% penetration in North America within that time, according to Ericsson.

Merchant Services 348

Merchant Services Retail Mobile Supplies 348

Retail TouchPoints

MAY 4, 2022

and Europe — conscious consumers are demanding to know how retailers produced their clothes, if the materials used were recycled or organic, and if the workers were paid fair wages with good working conditions. Two-thirds of consumers say they now consider sustainability when making a purchase, making sustainability key to competitiveness.

Fashion 219

Fashion Supplies Document Consumer 219

Retail TouchPoints

JANUARY 7, 2022

The threats posed by the pandemic caused many consumers to focus on foundational needs such as food, shelter and safety. But despite the initial shift toward the all-consuming COVID-19 response, brands and retailers should now recalibrate their perspectives. And, of course, toilet paper.

Home Shopping 263

Home Shopping Consumer Travel Technology 263

365 Retail

AUGUST 15, 2024

There’s no denying it, consumer behaviours, shopping habits, and the expectations we have of retail destinations are being revolutionised by technology. Rita-Rose Gagné, CEO , Hammerson Technology has also changed the way in which owners and operators of destinations as well as brands understand their audience.

Technology 62

Technology Multi-channel Retail Social Media 62

Retail TouchPoints

DECEMBER 5, 2022

Japan’s cross-border ecommerce market is growing as well: today it’s a $2 billion (USD) market, estimated to reach over $5 billion in 2030, and where new opportunities lie for U.S. Japanese consumers are extremely savvy, with purchases based on quality, value, packaging, style, reviews and of course, pricing. and global companies.

Shipping Costs 167

Shipping Costs Leisure Electronics PPC 167

Retail TouchPoints

FEBRUARY 11, 2021

We’re going to skip any in-depth discussion of consumers’ ever-warming embrace of online shopping because it feels more “established than trending,” and because with limited space we want to cover what we believe are more intriguing developments for supply chain professionals. Consumers appreciate the focus on health and safety.

Payment Services 228

Payment Services Supplies Retail Fulfillment 228

365 Retail

JANUARY 17, 2022

bp and M&S have agreed to extend their convenience agreement until 2030, aiming to build on the success of their 16-year collaboration and work together to evolve the forecourt offer as customers’ behaviour changes over the next decade. M&S Food is now available at almost 300 bp-operated sites across Great Britain.

Operations 62

Operations Supplies Mobile Customer 62