Retail TouchPoints

MAY 3, 2021

This means taking into consideration not just holdover concerns from the pandemic, but what these consumers will demand in the future, according to Barnes & Noble College ’s (BNC) College 2030 report. Perhaps the most difficult part is understanding all the stakeholders in a given college community.

Retail 148

Retail Technology Presentation Events 148

Forrester eCommerce

SEPTEMBER 5, 2019

As global enterprise spending on software surpasses the $1 trillion mark in the coming decade, the growth rate of software spending will slow to 4% per annum from 7% historically. A buyers’ market for enterprise software will emerge.

Marketing 326

Marketing Customer 326

Forrester eCommerce

JULY 29, 2020

The drivers of the future are evolutions of the past – some playing out now, others that will be far more prominent by 2025 and table stakes by 2030. […]. Forrester’s view on the future of banking is here – examining the changes that we expect to play out over the next decade of retail banking.

Banking 536

Banking Other Financial Services Retail 536

Retail TouchPoints

FEBRUARY 24, 2023

The goal is to ensure the entire shopper journey — from the customer’s first glimpse of the landing page through conversations with the brand’s customer service team — resonates with each individual shopper. from 2022 to 2030, which makes now an important time to bring in new customers and secure longtime loyalists.

Customer 249

Customer Recommendation Technology Information 249

365 Retail

OCTOBER 2, 2024

Image: Lidl Reducing Emissions Across Operations By 2030, Lidl aims to reduce its absolute Scope 1 and 2 emissions by 70% compared to a 2019 baseline. One of its key beef suppliers, Dunbia, has committed to reducing Scope 3 emissions intensity by 28% per tonne of finished product by 2030.

Supplies 116

Supplies Operations Improvements Events 116

Retail TouchPoints

JULY 9, 2024

As a result, employees will no longer need to switch between different apps and devices, helping improve their efficiency and productivity while also supporting faster delivery times to better serve member-owners and customers. Online orders will be picked fresh in local Co-op stores and delivered quickly to customers in their communities.

Technology 237

Technology Order Fulfillment Fulfillment Operations 237

Retail TouchPoints

JULY 3, 2024

Grove has launched its Beyond Plastic Impact Tracker , which discloses the amount of plastic avoided and recovered in each order, with the goal of engaging customers more directly in the fight against single-use plastic waste. Since 2020, Grove has avoided 7.8 million pounds of plastic and recovered more than 16 million pounds.

Consumer 238

Consumer Customer Retail Customer Experience 238

Forrester eCommerce

FEBRUARY 4, 2020

SAP today announced that it will continue to support customers on Business Suite 7 until 2030. This won’t surprise many people, because the 2025 deadline was unrealistic given how slowly SAP’s customers are moving to S/4HANA. It was never likely that SAP would risk its €11.5

Customer 335

Customer 335

My Wife Quit Her Job

MAY 25, 2022

A profitable craft business requires low product costs, high profit margins, and most importantly, high customer demand. Jewelry The jewelry industry is expected to reach almost $519 billion by 2030. In this post, you’ll learn about the crafts that make the most money ranked by category and industry.

Jewelry 296

Jewelry Customer eCommerce 296

Retail TouchPoints

JANUARY 13, 2023

“Our partnership with Afresh helps us better manage our inventory of fresh fruits and vegetables in support of our goal to eliminate food waste going to landfill by 2030. In addition, it helps to ensure our customers have access to fresher products when shopping with us.”.

Operations 272

Operations Technology Management Improvements 272

Retail TouchPoints

JUNE 2, 2022

By taking a closer look at thriving brand communities, retailers can learn how to develop ones of their own that drive loyalty and a better customer experience. If you’re able to forge that kind of relationship, you can turn a regular customer into a brand evangelist who will sing your praises to their friends and family.

Customer Loyalty 245

Customer Loyalty Customer Events Consumer 245

365 Retail

JUNE 8, 2023

Today’s consumers are increasingly purchasing online, and the number of people opting for vehicle leases has increased significantly. “Today’s customers have come to expect beautifully designed, personalized buying experiences, and this is particularly true in the automotive world,” said Luc Dammann, President, EMEA at Adobe.

Automotive 116

Automotive Customer Experience eCommerce Customer 116

Retail TouchPoints

OCTOBER 6, 2023

The adaptive clothing market is growing, with Market Reports World forecasting a compound annual growth rate (CAGR) of 5.74% through 2030. Selma and Isaac are championing fashion that transcends barriers, and we know our customers will love to see their relationship and hear their story behind the collection.”

Fashion 272

Fashion Apparel Accessories Clothing 272

Forrester eCommerce

JULY 30, 2020

By 2030, banking will be invisible, connected, insights-driven, and purposeful. Leading banks are pivoting and rebooting their strategy — capitalizing on the pace of change and innovation and setting their course for the next decade.

Banking 382

Banking Financial Services Customer Experience Mobile 382

Retail TouchPoints

SEPTEMBER 17, 2021

British online fashion and beauty retailer ASOS has laid out a comprehensive plan to achieve a detailed set of Environmental, Social and Governance (ESG) goals by 2030, including becoming net zero across its full value chain. department chain Nordstrom to drive global growth of the brands.

Fashion 198

Fashion Supplies Online Retail Consumer 198

Retail TouchPoints

MARCH 1, 2023

Nordstrom has a long history of curating new and emerging brands to offer an ever-evolving and relevant product assortment for our customers,” said Brian Roberts, VP of Brand Programs at Nordstrom in a statement. “We The Folklore Connect platform, launched in 2022, has more than 100 brands, including Ashya , Nalebe and Vavvoune.

Fashion 252

Fashion Operations Management Customer 252

Retail TouchPoints

FEBRUARY 21, 2023

By enabling growth in EV charging, biofuels and RNG and later hydrogen, we can help our customers decarbonize their fleets. Additionally, BP announced plans to invest $1 billion in EV charging across the country by 2030. It’s a compelling combination.”

Mobile 239

Mobile Customer Retail Supplies 239

Retail TouchPoints

MAY 24, 2023

Under the strategy, Five Below is planning to triple its store count to more than 3,500 locations by the end of fiscal 2030 while at least doubling sales and growing operating margin by 14% by the end of fiscal 2025.

Operations 287

Operations Retail Customer 287

Retail TouchPoints

APRIL 23, 2024

Walmart introduced Project Gigaton in 2017 with an ambitious goal: reducing, avoiding or sequestering one gigaton — that’s 1 billion metric tons — of greenhouse gas emissions by 2030. The more than 5,900 Walmart suppliers that now participate in the Project Gigaton consortium have delivered on that promise today, six years ahead of schedule.

Supplies 217

Supplies Blog Operations Improvements 217

Retail TouchPoints

MARCH 15, 2022

We know that the more we design for inclusion, to be welcoming and to strengthen our communities, the better our business will be and the better the Starbucks experience will be for our partners and customers,” said Katie Young, SVP of Global Growth and Development at Starbucks in a statement. “It and Canadian Starbucks locations.

Reference 224

Reference Technology Customer Operations 224

Retail TouchPoints

FEBRUARY 17, 2022

Customers can bring in their preloved Allbirds shoes for $20 in store credit. The new recommerce program ties in closely with Allbirds’ Flight Plan, a series of sustainability commitments that include reducing the brand’s per-product carbon footprint by half by the end of 2025 and cutting it to near zero by the end of 2030.

Fashion 243

Fashion Technology Other Customer 243

Retail TouchPoints

APRIL 18, 2023

The goal, according to Smartwool, is “to make a product and also build a system to keep it out of the landfill,” and “begin building systems and experiments that lead us toward our goal of 100% circularity by 2030.”

Customer Experience 228

Customer Experience Supplies Fulfillment Operations 228

Forrester eCommerce

JUNE 11, 2019

Forrester’s data shows job losses will reach 29% by 2030, and the creation of equivalent jobs will total only 13%. Academics to consultants are prognosticating on the future of work, picking winners and losers, often to the detriment of employees. Job losses and gains dominate headlines. Humanity remains at the center.

Customer Experience 343

Customer Experience Customer 343

Retail TouchPoints

JANUARY 4, 2024

Starbucks will now fill customers’ own clean cups with their favorite drink, whether they’re ordering in-store, via mobile or at a drive-thru. The program, part of Starbucks’ commitment to reduce waste 50% by 2030, provides a 10-cent discount on the beverage and, in the U.S.,

Mobile 146

Mobile Channel Customer Retail 146

Retail TouchPoints

JUNE 30, 2021

customers using the ThredUP Resale-as-a-Service (RaaS) solution. The program follows on the launch of Farfetch Donate in the UK with partner Thrift+ in October 2019, and it will allow Farfetch customers to extend the life of their clothes while earning shopping credit and raising money for charity.

Clothing 188

Clothing Accessories Apparel Shipping 188

Retail TouchPoints

SEPTEMBER 9, 2022

Customers can now shop an assortment of vintage and pre-loved Vera Bradley products directly on the brand’s website. Powered by the Trove recommerce operating system, Onward allows On customers to shop and trade in their pre-owned footwear. Reducing environmental impact is one of our biggest priorities at On.

Apparel 233

Apparel Operations Customer eCommerce 233

Retail TouchPoints

MAY 19, 2022

During the month of April, Macy’s encouraged customers to round up their purchases and donate their change — up to $.99 Through its Earth Month partnership with Trust for Public Land (TPL), Macy’s raised $1.5

Clothing 249

Clothing Shipping Improvements Customer 249

Forrester eCommerce

SEPTEMBER 5, 2019

From 2020 until 2030, Forrester estimates that global software spending by businesses will climb from $920 billion to north of $1.3 If software is “eating the world,” in the words of Marc Andreessen, the world also has a reciprocal appetite for software.

Customer 321

Customer 321

Forrester eCommerce

SEPTEMBER 13, 2021

By 2030, security leaders will have to grapple with a workplace in which three generations hold a significant proportion of the working population, but one in […]. As if 2020 didn’t bring enough challenges to security leaders, it’s about to get more challenging.

Customer 195

Customer 195

Retail TouchPoints

FEBRUARY 12, 2021

They are part of a detailed, purpose-driven strategy designed to enable customers to make healthier choices, create greater product transparency, eliminate waste and take bold climate action, all in support of developing a more sustainable food supply chain. “Our Healthier Choices. Greater Transparency.

Supplies 192

Supplies Operations Consumer Technology 192

Retail TouchPoints

OCTOBER 4, 2022

Brodin told Reuters about the new EV delivery target as the company works toward commitments to become climate positive by 2030. “In In September 2022, IKEA joined Unilever, JSW Steel, Maersk and DPD during Climate Week NYC to share their commitment to EV100+, which is a transport leadership commitment to electrify fleets.

Operations 254

Operations Marketing Retail Customer 254

Retail TouchPoints

SEPTEMBER 20, 2023

Additionally, Timex is working toward net-zero greenhouse gas emissions by 2050, beginning with a 50% cut by 2030.

Shipping Labels 251

Shipping Labels Shipping Consumer Customer Experience 251

Retail TouchPoints

MAY 16, 2022

At IKEA, we’re passionate about helping our customers live a more sustainable life at home,” said Javier Quiñones, CEO and Chief Sustainability Officer at IKEA U.S. and enable our customers to make individual choices aimed at reducing their overall climate footprint. Both aspects of the program could be beneficial for IKEA.

Consumer 213

Consumer Customer Other Marketing 213

Retail TouchPoints

AUGUST 30, 2021

stores, is part of the retailer’s goal of becoming a circular business by 2030. We hope the Buy Back & Resell service inspires our customers to live a more sustainable life at home while giving their used furniture another life and a second home.”. The service, which IKEA plans to eventually make available permanently at all U.S.

Consumer 241

Consumer Management Customer Marketing 241

Retail TouchPoints

AUGUST 11, 2022

Both programs are part of the fashion label’s “ Waste Nothing and Welcome All ” initiative, which, among other targets, aims to make Tommy Hilfiger a fully circular brand by 2030. The program is run through ThredUP’s resale-as-a-service offering, an enterprise solution that allows brands to operate customized resale experiences.

Shipping Labels 230

Shipping Labels Fashion Shipping Consumer 230

Retail TouchPoints

JUNE 24, 2024

Inditex also has launched the #BRINGYOURBAG initiative, which encourages reuse by applying a fee for paper bags and envelopes in nearly 70 markets, incentivizing customers to reduce paper bag consumption by 47%. This has resulted in a nearly 80% reduction in paper use within that segment of packaging along with millions in cost savings.

Shipping Costs 144

Shipping Costs Fashion Shipping eCommerce 144

Retail TouchPoints

APRIL 25, 2023

To reach that goal, Selfridges has kicked off the “ W o rn Again ” campaign, with new events and experiences launching from now through August that invite customers “to explore Reselfridges at scale.” Among the new additions are the permanent inclusion of subscription and rent-to-buy programs.

Subscription 221

Subscription Fashion Department Stores Outdoor 221