Retail TouchPoints

JULY 9, 2024

UK retailer Co-op is working with Walmart Commerce Technologies to bolster its “quick commerce” operations. As a result, employees will no longer need to switch between different apps and devices, helping improve their efficiency and productivity while also supporting faster delivery times to better serve member-owners and customers.

Technology 286

Technology Order Fulfillment Fulfillment Operations 286

Retail TouchPoints

AUGUST 16, 2022

The initiative is part of the retailer’s plan to become circular and climate positive by 2030, which includes achieving zero-emissions home deliveries by 2025 and cutting relative emissions stemming from customer and co-worker travel in half by 2030. installed 350 EV chargers at locations across the U.S.

Travel 306

Travel Operations Customer Other 306

Retail TouchPoints

MAY 24, 2023

Five Below plans to add at least seven new outlet locations to its store roster this year in partnership with mall operator Simon. The retailer already operates 21 stores within the Simon portfolio. The new locations, slated to open throughout this spring and summer, will be at Simon Premium Outlets in Albertville, Minn.; Gaffney, S.C.;

Operations 316

Operations Retail Customer 316

Retail TouchPoints

MARCH 1, 2023

Nordstrom has a long history of curating new and emerging brands to offer an ever-evolving and relevant product assortment for our customers,” said Brian Roberts, VP of Brand Programs at Nordstrom in a statement. “We The Folklore Connect platform, launched in 2022, has more than 100 brands, including Ashya , Nalebe and Vavvoune.

Fashion 302

Fashion Operations Management Customer 302

Retail TouchPoints

SEPTEMBER 17, 2021

British online fashion and beauty retailer ASOS has laid out a comprehensive plan to achieve a detailed set of Environmental, Social and Governance (ESG) goals by 2030, including becoming net zero across its full value chain. department chain Nordstrom to drive global growth of the brands.

Fashion 255

Fashion Supplies Online Retail Consumer 255

Retail TouchPoints

FEBRUARY 12, 2021

Ahold Delhaize USA — which operates grocery chains under the Food Lion , Giant Food , The GIANT Company , Hannaford and Stop & Shop banners — has unveiled a series of new health and sustainability goals. That’s why we’ve committed to these goals — to hold ourselves accountable to the customers we serve and our world.”.

Supplies 252

Supplies Operations Consumer Technology 252

Retail TouchPoints

SEPTEMBER 16, 2021

Walmart customers will be able to place orders and have them autonomously delivered directly to their homes. The program was developed to help the companies better understand how autonomous vehicles can enhance the customer experience, particularly as same-day delivery grows in popularity. “We’re in a statement.

Operations 293

Operations Customer Experience Marketing Technology 293

Retail TouchPoints

SEPTEMBER 9, 2022

Customers can now shop an assortment of vintage and pre-loved Vera Bradley products directly on the brand’s website. Powered by the Trove recommerce operating system, Onward allows On customers to shop and trade in their pre-owned footwear. Reducing environmental impact is one of our biggest priorities at On.

Apparel 284

Apparel Operations Customer eCommerce 284

Retail TouchPoints

AUGUST 23, 2024

From ‘credential stuffing’ to phishing to exploitation of vulnerabilities, cybercriminals have many options to violate consumer data privacy, disrupt store and warehousing operations and execute denial of service. Temu’s legal troubles are just one example of customers’ intolerance of data privacy abuse. Is it read-only and encrypted?

Payment Services 317

Payment Services Retail Operations Management 317

Retail TouchPoints

MARCH 15, 2022

Starbucks is expanding its commitment to become a more inclusive and accessible company with plans to operate 1,000 Starbucks Community Stores globally. Starbucks also has unveiled additional green initiatives to meet its 2030 planet positive goals. Our store partners know their customers and communities best.

Reference 263

Reference Technology Customer Operations 263

Retail TouchPoints

APRIL 23, 2024

Walmart introduced Project Gigaton in 2017 with an ambitious goal: reducing, avoiding or sequestering one gigaton — that’s 1 billion metric tons — of greenhouse gas emissions by 2030. The more than 5,900 Walmart suppliers that now participate in the Project Gigaton consortium have delivered on that promise today, six years ahead of schedule.

Supplies 261

Supplies Blog Operations Improvements 261

Retail TouchPoints

OCTOBER 4, 2022

Brodin told Reuters about the new EV delivery target as the company works toward commitments to become climate positive by 2030. “In tons, to zero emissions by 2040 in OECD (Organisation for Economic Co-operation and Development) markets, China and India. In August 2022, IKEA U.S.

Operations 264

Operations Marketing Retail Customer 264

Retail TouchPoints

AUGUST 11, 2022

Both programs are part of the fashion label’s “ Waste Nothing and Welcome All ” initiative, which, among other targets, aims to make Tommy Hilfiger a fully circular brand by 2030. The program is run through ThredUP’s resale-as-a-service offering, an enterprise solution that allows brands to operate customized resale experiences.

Shipping Labels 263

Shipping Labels Fashion Shipping Consumer 263

Retail TouchPoints

SEPTEMBER 13, 2024

By 2030, the smart retail market will be worth $91.36 That’s one reason why customers value seamless omnichannel experiences, such as mobile apps that are connected to inventory management software to enable searching for stocked products at local storefronts, or scanning mobile QR codes for loyalty programs and coupons.

Payments 287

Payments Payment Services Retail Omnichannel 287

Retail TouchPoints

FEBRUARY 21, 2023

By enabling growth in EV charging, biofuels and RNG and later hydrogen, we can help our customers decarbonize their fleets. Additionally, BP announced plans to invest $1 billion in EV charging across the country by 2030. It’s a compelling combination.”

Mobile 277

Mobile Customer Retail Supplies 277

Retail TouchPoints

AUGUST 14, 2023

Seeking to move closer to the goal of cutting its waste footprint in half by 2030, Starbucks has added 12 locations to its 100% reusable operating model. will serve beverages either in customers’ personal cups or in a reusable “Borrow A Cup,” which customers can take with them and return in smart return bins.

Payment Services 241

Payment Services Mobile Operations Customer 241

Retail TouchPoints

JULY 21, 2022

Amazon expects to have thousands of custom electric delivery vehicles in more than 100 cities by the end of 2022 and to reach 100,000 vehicles across the U.S. Rivian has been an excellent partner in that mission, and we’re excited to see our first custom electric delivery vehicles on the road. Nashville, Tenn.,

Technology 278

Technology Operations Improvements eCommerce 278

Retail TouchPoints

APRIL 13, 2022

For B Corp and Climate Neutral certified brand Another Tomorrow, adding Authenticated Resale was a natural step in its sustainability story, which includes sourcing materials sustainably and ethically while also operating a mindful business. The returned pieces are then processed through Authenticated Resale. Cuyana Enters Circular Fashion.

Apparel 278

Apparel Clothing Sporting Goods Toys 278

Retail TouchPoints

DECEMBER 21, 2023

But in the midst of this rampant sector growth, public companies operating in resale, like ThredUp and The RealReal , found themselves under increasing pressure from investors and shareholders to make not just headlines but actual profits. Nicole Silberstein 2. Adam Blair 5.

Sporting Goods 306

Sporting Goods Operations Apparel Consumer 306

365 Retail

DECEMBER 20, 2024

Developed in partnership with Prologis , the facility will enhance logistics across Europe, improving stock availability and delivery times for Sstrene Grenes stores and customers, including those in the UK. With 24 new UK stores opened this year, bringing the total to 45, the company plans to reach 100 UK stores by 2030.

Arts 57

Arts Operations Improvements Events 57

Retail TouchPoints

JANUARY 10, 2024

Starbucks operates in India through a 50:50 joint venture with Tata Consumer Products called Tata Starbucks. Launched in 2012, Tata Starbucks now operates more than 390 stores across 54 Indian cities, with approximately 4,300 employees. To meet this goal, the company will open one new Starbucks in the country every three days.

Operations 262

Operations Consumer Marketing Customer 262

Forrester eCommerce

JUNE 30, 2022

DevOps 2030: People, Practices, And Platforms The verdict is in: DevOps isn’t just a trendy term or shiny new thing. As a result, the loose set of operating principles that emerged circa 2009 has become the default approach for most software-intensive organizations and is having an increasing effect […].

Presentation 39

Presentation Operations Customer 39

Retail TouchPoints

APRIL 18, 2023

The goal, according to Smartwool, is “to make a product and also build a system to keep it out of the landfill,” and “begin building systems and experiments that lead us toward our goal of 100% circularity by 2030.”

Customer Experience 275

Customer Experience Supplies Fulfillment Operations 275

Retail TouchPoints

MARCH 28, 2024

To overcome the challenges that congestion presents, last mile logistics companies are exploring a variety of operational innovations, many of which involve leveraging the latest advances in technology. Both of these factors add to last mile operating costs. For last mile logistics, traffic delays translate to increased fuel needs.

Technology 303

Technology Presentation Travel Operations 303

Retail TouchPoints

APRIL 13, 2022

billion by 2030, a number that’s likely conservative as well-known retailers expand their footprint into this space. Cryptocurrency ATM operators at first followed many of the same strategies as traditional ATM machine providers. It’s a fast-growing market, with estimates stating it will reach $3.55 Understand regulations and security.

Cryptocurrencies 274

Cryptocurrencies Payment Services Retail Payments 274

Retail TouchPoints

JUNE 8, 2023

is estimated to be around $2 billion and by 2030 is expected to increase to $30 billion. This results in higher operational efforts and costs to combat fraud. Fraud Afoot When it comes to sneaker fraud, it was found that “new customers” are consistently riskier than “returning customers.”

eCommerce 286

eCommerce Fashion Jewelry Electronics 286

Retail TouchPoints

JUNE 6, 2023

Recommerce, the online selling of previously owned items to buyers who reuse, recycle or resell them, is growing 11 times faster than traditional retail and is expected to reach $84 billion by 2030. Yet scaling recommerce comes with its own set of operational issues and inefficiencies. Opportunity #3: A new set of global customers.

Shipping Costs 278

Shipping Costs Clothing Merchant Services Shipping 278

Retail TouchPoints

JANUARY 24, 2023

Retailers definitely see the advantages of operating their own media networks, leveraging their rich first-party customer data and multiple touch points. But] siloed data is a huge issue to solve for here; 50% of our customers start their search online and then come into the stores.

Food and Beverages 279

Food and Beverages BigCommerce Home Furnishings PayPal 279

Retail TouchPoints

FEBRUARY 23, 2022

Nicholas believes that to make store fulfillment a truly profitable initiative, retailers need to find new ways for their tech, operations and design teams to collaborate. Technology, operations, fixtures, displays and the overall flow of the store will “have to be thought of together and at the same time. he asked. “Do

Fulfillment 298

Fulfillment Vend Operations Technology 298

Retail TouchPoints

MARCH 6, 2023

We remain committed to the Amazon Go format, operate more than 20 Amazon Go stores across the U.S., and will continue to learn which locations and features resonate most with customers as we keep evolving our Amazon Go stores.” billion through 2030 and bring more than 25,000 jobs to the region.

Technology 277

Technology Operations Improvements Shipping 277

Retail TouchPoints

OCTOBER 28, 2021

By realising the weight of its importance to consumers, it will likely be a game-changer in securing the loyalty of a large value-driven customer base. Customers are demanding to be part of the sustainability conversation, and they are increasingly using their wallets to make their voices heard. Accepting the Challenge.

Retail 263

Retail Operations Consumer Reference 263

Retail TouchPoints

APRIL 19, 2024

For example, 60% of customers say they would be willing to pay more for a product with sustainable packaging, so it is paramount that businesses stay with the times and account for these shifting consumer preferences. In fact, some even project that the negative impact of this industry will double by 2030.

Technology 264

Technology Supplies Apparel Shipping Costs 264

Retail TouchPoints

MAY 9, 2022

But offering reliable instant commerce to customers isn’t easy. By leveraging these new networks, brands can drive value through instant commerce while operating in a more environmentally conscious way. Brands are Playing Catchup with Amazon, the Fast Delivery Pioneer. Ben Jones is Founder and CEO of Ohi.

Consumer 289

Consumer Fulfillment Order Fulfillment Shipping 289

Retail TouchPoints

JUNE 1, 2021

The convenience retailer currently operates just 22 charging stations at 14 stores. “7-Eleven’s 7-Eleven’s legacy is bringing convenience to the customer, and that continues to evolve — from ice on a dock in 1927 to electricity for your car today,” said Joe DePinto, President and CEO of 7-Eleven in a statement. “7-Eleven’s

Operations 191

Operations Other Customer Retail 191

Retail TouchPoints

NOVEMBER 3, 2023

Starbucks also plans to continue to drive visitor interest through ongoing product innovation, growing its coffee and core menu through “customization and personalized marketing.” In fact, beverage innovations now account for 85% of beverage sales, the company shared. million in the U.S., to 75 million members within in the next five years.

Technology 278

Technology Omnichannel Marketing Operations 278

Retail TouchPoints

JULY 17, 2023

from 2023 to 2030. The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. Exceptional customer experience. According to Grand View Research , the global IoT retail market was valued at $42.38

Food and Beverages 246

Food and Beverages Payment Services Retail Payments 246

Retail TouchPoints

JULY 3, 2023

To avoid giving customers this unpleasant experience, retailers must connect their omnichannel touch points with cloud technology, and then continue to advance their stores to keep up with changing customer expectations. Fortune 500 companies could generate up to $3 trillion of EBITDA value by 2030. Here’s how.

Consumer 275

Consumer Omnichannel Retail Technology 275