Retail TouchPoints

AUGUST 23, 2024

From ‘credential stuffing’ to phishing to exploitation of vulnerabilities, cybercriminals have many options to violate consumer data privacy, disrupt store and warehousing operations and execute denial of service. Temu’s legal troubles are just one example of customers’ intolerance of data privacy abuse. Is it read-only and encrypted?

Payment Services 317

Payment Services Retail Operations Management 317

Retail TouchPoints

MARCH 1, 2023

Nordstrom has a long history of curating new and emerging brands to offer an ever-evolving and relevant product assortment for our customers,” said Brian Roberts, VP of Brand Programs at Nordstrom in a statement. “We The Folklore Connect platform, launched in 2022, has more than 100 brands, including Ashya , Nalebe and Vavvoune.

Fashion 301

Fashion Operations Management Customer 301

Retail TouchPoints

SEPTEMBER 13, 2024

By 2030, the smart retail market will be worth $91.36 That’s one reason why customers value seamless omnichannel experiences, such as mobile apps that are connected to inventory management software to enable searching for stocked products at local storefronts, or scanning mobile QR codes for loyalty programs and coupons.

Payments 284

Payments Payment Services Retail Omnichannel 284

Retail TouchPoints

APRIL 23, 2024

Walmart introduced Project Gigaton in 2017 with an ambitious goal: reducing, avoiding or sequestering one gigaton — that’s 1 billion metric tons — of greenhouse gas emissions by 2030. The more than 5,900 Walmart suppliers that now participate in the Project Gigaton consortium have delivered on that promise today, six years ahead of schedule.

Supplies 261

Supplies Blog Operations Improvements 261

Retail TouchPoints

SEPTEMBER 17, 2021

British online fashion and beauty retailer ASOS has laid out a comprehensive plan to achieve a detailed set of Environmental, Social and Governance (ESG) goals by 2030, including becoming net zero across its full value chain. department chain Nordstrom to drive global growth of the brands.

Fashion 254

Fashion Supplies Online Retail Consumer 254

iVend

JULY 16, 2024

Also known as ‘phygital’ – this blended approach to digital and physical enables a far broader range of customer interactions and gives retailers the opportunity to streamline operations for maximum retail operational efficiency. So just how is connected retail enhancing retail efficiency?

Payment Services 52

Payment Services Operations Retail POS 52

Retail TouchPoints

SEPTEMBER 9, 2022

Customers can now shop an assortment of vintage and pre-loved Vera Bradley products directly on the brand’s website. Powered by the Trove recommerce operating system, Onward allows On customers to shop and trade in their pre-owned footwear. Reducing environmental impact is one of our biggest priorities at On.

Apparel 284

Apparel Operations Customer eCommerce 284

Retail TouchPoints

FEBRUARY 12, 2021

Ahold Delhaize USA — which operates grocery chains under the Food Lion , Giant Food , The GIANT Company , Hannaford and Stop & Shop banners — has unveiled a series of new health and sustainability goals. That’s why we’ve committed to these goals — to hold ourselves accountable to the customers we serve and our world.”.

Supplies 251

Supplies Operations Consumer Technology 251

Retail TouchPoints

JANUARY 10, 2024

Starbucks operates in India through a 50:50 joint venture with Tata Consumer Products called Tata Starbucks. Launched in 2012, Tata Starbucks now operates more than 390 stores across 54 Indian cities, with approximately 4,300 employees. To meet this goal, the company will open one new Starbucks in the country every three days.

Operations 262

Operations Consumer Marketing Customer 262

Retail TouchPoints

MARCH 15, 2022

Starbucks is expanding its commitment to become a more inclusive and accessible company with plans to operate 1,000 Starbucks Community Stores globally. Starbucks also has unveiled additional green initiatives to meet its 2030 planet positive goals. Our store partners know their customers and communities best.

Reference 263

Reference Technology Customer Operations 263

Retail TouchPoints

OCTOBER 4, 2022

Brodin told Reuters about the new EV delivery target as the company works toward commitments to become climate positive by 2030. “In tons, to zero emissions by 2040 in OECD (Organisation for Economic Co-operation and Development) markets, China and India. In August 2022, IKEA U.S.

Operations 264

Operations Marketing Retail Customer 264

Retail TouchPoints

DECEMBER 21, 2023

But in the midst of this rampant sector growth, public companies operating in resale, like ThredUp and The RealReal , found themselves under increasing pressure from investors and shareholders to make not just headlines but actual profits. Nicole Silberstein 2. Adam Blair 5.

Sporting Goods 306

Sporting Goods Operations Apparel Consumer 306

Retail TouchPoints

FEBRUARY 21, 2023

By enabling growth in EV charging, biofuels and RNG and later hydrogen, we can help our customers decarbonize their fleets. Additionally, BP announced plans to invest $1 billion in EV charging across the country by 2030. It’s a compelling combination.”

Mobile 277

Mobile Customer Retail Supplies 277

Retail TouchPoints

AUGUST 11, 2022

Both programs are part of the fashion label’s “ Waste Nothing and Welcome All ” initiative, which, among other targets, aims to make Tommy Hilfiger a fully circular brand by 2030. The program is run through ThredUP’s resale-as-a-service offering, an enterprise solution that allows brands to operate customized resale experiences.

Shipping Labels 263

Shipping Labels Fashion Shipping Consumer 263

Retail TouchPoints

MARCH 28, 2024

To overcome the challenges that congestion presents, last mile logistics companies are exploring a variety of operational innovations, many of which involve leveraging the latest advances in technology. Both of these factors add to last mile operating costs. For last mile logistics, traffic delays translate to increased fuel needs.

Technology 303

Technology Presentation Travel Operations 303

Retail TouchPoints

SEPTEMBER 16, 2021

Walmart customers will be able to place orders and have them autonomously delivered directly to their homes. The program was developed to help the companies better understand how autonomous vehicles can enhance the customer experience, particularly as same-day delivery grows in popularity. “We’re in a statement.

Operations 293

Operations Customer Experience Marketing Technology 293

365 Retail

NOVEMBER 19, 2024

This expansion reflects the brand’s ambition to reach 100 stores across the UK by 2030 as part of its broader global growth strategy. From soft lighting and classical music to a labyrinth-style layout, customers can expect a relaxing environment that complements the brand’s Scandinavian aesthetic.

Events 67

Events Operations Improvements Retail 67

365 Retail

NOVEMBER 18, 2024

Supporting Zero Emission Goals This fleet expansion aligns with the UK’s Zero Emission Vehicle (ZEV) mandate , which requires 10% of new van sales to be zero-emissions in 2024, increasing to 70% by 2030 and 100% by 2035.

Fulfillment 67

Fulfillment Supplies Improvements Events 67

Retail TouchPoints

APRIL 19, 2024

For example, 60% of customers say they would be willing to pay more for a product with sustainable packaging, so it is paramount that businesses stay with the times and account for these shifting consumer preferences. In fact, some even project that the negative impact of this industry will double by 2030.

Technology 264

Technology Supplies Apparel Shipping Costs 264

Retail TouchPoints

APRIL 18, 2023

The goal, according to Smartwool, is “to make a product and also build a system to keep it out of the landfill,” and “begin building systems and experiments that lead us toward our goal of 100% circularity by 2030.”

Customer Experience 275

Customer Experience Supplies Fulfillment Operations 275

Retail TouchPoints

JULY 21, 2022

Amazon expects to have thousands of custom electric delivery vehicles in more than 100 cities by the end of 2022 and to reach 100,000 vehicles across the U.S. Rivian has been an excellent partner in that mission, and we’re excited to see our first custom electric delivery vehicles on the road. Nashville, Tenn.,

Technology 278

Technology Operations Improvements eCommerce 278

Retail TouchPoints

JULY 17, 2023

from 2023 to 2030. The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. Exceptional customer experience. According to Grand View Research , the global IoT retail market was valued at $42.38

Food and Beverages 246

Food and Beverages Payment Services Retail Payments 246

Retail TouchPoints

JUNE 6, 2023

Recommerce, the online selling of previously owned items to buyers who reuse, recycle or resell them, is growing 11 times faster than traditional retail and is expected to reach $84 billion by 2030. Yet scaling recommerce comes with its own set of operational issues and inefficiencies. Opportunity #3: A new set of global customers.

Shipping Costs 278

Shipping Costs Clothing Merchant Services Shipping 278

Retail TouchPoints

APRIL 13, 2022

For B Corp and Climate Neutral certified brand Another Tomorrow, adding Authenticated Resale was a natural step in its sustainability story, which includes sourcing materials sustainably and ethically while also operating a mindful business. The returned pieces are then processed through Authenticated Resale. Cuyana Enters Circular Fashion.

Apparel 278

Apparel Clothing Sporting Goods Outdoor 278

365 Retail

NOVEMBER 3, 2023

By the conclusion of its current financial year in March, Majestic will introduce 35 new electric vans, specifically the Citroen eBerlingo and eDispatch models, into its operations. Each of Majestic’s 207 stores operates with a dedicated delivery van, and 60% of orders placed on its website are dispatched from these local stores.

B2B 109

B2B Operations Fulfillment Events 109

Retail TouchPoints

JUNE 8, 2023

is estimated to be around $2 billion and by 2030 is expected to increase to $30 billion. This results in higher operational efforts and costs to combat fraud. Fraud Afoot When it comes to sneaker fraud, it was found that “new customers” are consistently riskier than “returning customers.”

eCommerce 286

eCommerce Fashion Jewelry Electronics 286

Retail TouchPoints

NOVEMBER 3, 2023

Starbucks also plans to continue to drive visitor interest through ongoing product innovation, growing its coffee and core menu through “customization and personalized marketing.” In fact, beverage innovations now account for 85% of beverage sales, the company shared. million in the U.S., to 75 million members within in the next five years.

Technology 278

Technology Omnichannel Operations Marketing 278

Retail TouchPoints

JANUARY 4, 2024

Starbucks will now fill customers’ own clean cups with their favorite drink, whether they’re ordering in-store, via mobile or at a drive-thru. The program, part of Starbucks’ commitment to reduce waste 50% by 2030, provides a 10-cent discount on the beverage and, in the U.S.,

Mobile 161

Mobile Channel Customer Retail 161

365 Retail

APRIL 30, 2024

These changes come at a pivotal time for bp as it looks to grow its UK retail business, meeting customers’ evolving needs through the energy transition and transforming forecourt convenience. They are both fantastic leaders who bring deep customer insight and retail experience to their new roles.

Retail 108

Retail Mobile Management Events 108

Retail TouchPoints

JUNE 20, 2024

each year through 2030, reaching $358.07 And behind a rack of dresses, there was an expansive visual element displaying the Halara product innovation journey — and the specific role that customers play in the process. That’s our core internal operating principle, together with testing and learning.”

Social Media 263

Social Media Fashion Channel Consumer 263

Retail TouchPoints

MARCH 6, 2023

We remain committed to the Amazon Go format, operate more than 20 Amazon Go stores across the U.S., and will continue to learn which locations and features resonate most with customers as we keep evolving our Amazon Go stores.” billion through 2030 and bring more than 25,000 jobs to the region.

Technology 277

Technology Operations Improvements Shipping 277

Retail TouchPoints

NOVEMBER 6, 2023

The core of this approach is “aligning our brand with the values and expectations of today’s consumers, while expanding our reach and optimizing our operations.” As part of this process, Princess Polly committed to halving its emission intensity by 2030. “To

Fashion 263

Fashion Omnichannel Operations Consumer 263

Retail TouchPoints

MAY 16, 2024

billion by 2030. Customer convenience is a top driver, but bottom-line benefits for retailers are paramount too. Costco customers can leverage the optical department to fill a new prescription for eyeglasses or get evaluated for new Bluetooth-enabled listening devices as part of a weekly shopping trip for necessities.

Payment Services 262

Payment Services Technology Payments Retail 262

Retail TouchPoints

JANUARY 24, 2023

Retailers definitely see the advantages of operating their own media networks, leveraging their rich first-party customer data and multiple touch points. But] siloed data is a huge issue to solve for here; 50% of our customers start their search online and then come into the stores.

Food and Beverages 279

Food and Beverages BigCommerce Home Furnishings PayPal 279

Retail TouchPoints

AUGUST 15, 2024

billion by 2030 and an expected 3.32 What’s more, retailers can seize the chance to run targeted ads, cross-promotional campaigns and product placement; all of which offer unique ways to improve brand visibility, engage customers and differentiate brand experiences. billion players this year.

Games 262

Games Retail Events Presentation 262

iVend

APRIL 5, 2023

Read more A point of sale (POS) system is the nerve centre of any retail operation. It performs the core functions in the store – managing the customer transactions that enable you to trade and taking the payments that make up your revenue. from 2023 to 2030, taking it up to US $85.11 billion **.

Customer Experience 52

Customer Experience Payment Services POS Improvements 52

Retail TouchPoints

JULY 3, 2023

To avoid giving customers this unpleasant experience, retailers must connect their omnichannel touch points with cloud technology, and then continue to advance their stores to keep up with changing customer expectations. Fortune 500 companies could generate up to $3 trillion of EBITDA value by 2030. Here’s how.

Consumer 274

Consumer Omnichannel Retail Technology 274