Retail TouchPoints

JUNE 28, 2024

Saks Fifth Avenue is doubling down on its luxury personal shopping and styling service, The Fifth Avenue Club. One year after its launch as a standalone concept, the Club has seen high client engagement and is planning to open additional standalone locations this year to bring its total to 20. The Fifth Avenue Club began in Saks Fifth Avenue stores, such as its Beverly Hills flagship , offering loyal customers high-touch service and personalized experiences.

Fashion 271

Fashion Recommendation Operations Customer 271

Forrester eCommerce

JUNE 27, 2024

Forrester recently published two Wave evaluations on enterprise resource planning (ERP) solutions — The Forrester Wave™: Enterprise Resource Planning Solutions For Product-Centric Industries, Q2 2024 and The Forrester Wave™: Enterprise Resource Planning Solutions For Service-Centric Industries, Q2 2024, reflecting the differing capabilities and criteria for ERP when used for product-centric versus service-centric industries.

Information 221

Information Technology 221

Forrester eCommerce

JUNE 25, 2024

Forrester’s list of the top 10 emerging technologies for 2024 reflects the continued dominance of AI but also emphasizes the growing importance of security in our increasingly connected world. Get a deep dive on the top 10 list in this blog post.

Technology 482

Technology Blog Information Supplies 482

My Wife Quit Her Job

JUNE 25, 2024

Etsy sellers beware! In this episode, I’ll explain the implications of China’s return to Etsy, decode what it means for the entrepreneurial ecosystem, and teach you how to navigate this new landscape. What You’ll Learn What’s going on with Etsy? The implications of opening up Etsy to Chinese sellers Why Chinese sellers have an unfair advantage Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years.

Games 209

Games eCommerce 209

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lateshipment

JUNE 25, 2024

We’re all worried about things at times. How is this day going to turn out? How is my business going to thrive with the rising competition? Will the Chiefs win this year’s Super Bowl? What is going to be my costume for Halloween? Or Where is my order? Now each of these questions has a reason to exist. The last question — that’s because of this relatively new condition called pre-parcel anxiety that is affecting several online shoppers today.

eCommerce 130

eCommerce Shipping Costs Shipping Merchant Services 130

Salsify

JUNE 27, 2024

Explore the six main types of holiday shoppers, including what they value the most from the brands they buy from and how you can best reach them this holiday season.

Omnichannel 146

Omnichannel eCommerce 146

Retail TouchPoints

JUNE 26, 2024

Is that livestream you’re watching being hosted by an actual person? The answer to that question may be less clear in the future as virtual influencers become more prevalent and hard to detect. In this Retail ThinkTank Ideation Session, Alicia Esposito chats with author Sharon Gai about the emergence of virtual influencers, why so many brands are embracing them, and what their growth in the ecommerce landscape means for how we create and connect with our digital identities.

eCommerce 256

eCommerce Retail 256

RetailDive

JUNE 28, 2024

The retailer said it would focus on "being a good neighbor," but the Human Rights Campaign said the decisions mean the company is "turning its back on their own neighbors.

Supplies 120

Supplies Retail 120

RetailWire

JUNE 26, 2024

Amazon has achieved a significant milestone by surpassing a $2 trillion market capitalization for the first time in its history. This momentous event occurred during intraday trading on Wednesday, propelling Amazon into an elite group of tech giants that have crossed this formidable threshold. The company's stock closed up 3.9% at $193.61, marking a significant moment for the e-commerce and cloud computing behemoth.

eCommerce 111

eCommerce Marketing Events 111

TalkingRetail

JUNE 27, 2024

Nisa Local Smithy Green in Wigan, run by brothers Hepesh and Mitesh Halai, has donated over £20,000 to local causes through Nisa’s Making a Difference Locally (MADL) charity. The family bought the convenience business in 2008 and became part of the Nisa family in 2011.

Retail 105

Retail 105

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Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

eCommerce

Forrester eCommerce

JUNE 25, 2024

Contact center leaders are now employing generative AI to mark a new dawn in the contact center. Brands will need to face challenges head on and capitalize on opportunities to redefine the contact center as we know it.

Customer Experience 391

Customer Experience Omnichannel Customer 391

Retail TouchPoints

JUNE 25, 2024

Nearly 1,800 Albertsons Companies stores are joining the Grubhub Marketplace for delivery, including the Albertsons , Safeway , Vons , Jewel-Osco , Shaw’s , Acme and Tom Thumb banners. The deal marks Grubhub’s first national grocery deal following its partnership with Mercato , a marketplace for independent grocers. Albertsons Cos. customers will now be able to schedule delivery of their grocery orders through the Grubhub app and website and via the Grubhub+ loyalty program, which provides

Customer 270

Customer Other Fulfillment 270

RetailDive

JUNE 24, 2024

If approved, the agreement requires the retailer to keep its CEO and chair roles separate for three years and instill a performance-based condition for some executive stock benefits.

Retail 119

Retail 119

RetailWire

JUNE 26, 2024

Last week at the Cannes Lions International Festival for Creativity, Toys "R" Us showcased a mini promo film made predominantly using OpenAI's text-to-video tool, Sora.

Toys 111

Toys 111

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

Retail

Practical eCommerce

JUNE 24, 2024

What if there was a simple formula to improve landing page conversions from ad campaigns? Turns out, there is. The post A Better Ecommerce Landing Page appeared first on Practical Ecommerce.

eCommerce 108

eCommerce Improvements 108

Forrester eCommerce

JUNE 25, 2024

Generative AI is revolutionizing the private sector, and its leaders are determined to implement this emerging technology at scale and without delay.

Technology 396

Technology 396

Retail TouchPoints

JUNE 26, 2024

TikTok Shop has launched a new social impact initiative called SOAR Together (Supporting Our Artisans and Retailers) that is designed to help small- and medium-sized businesses (SMBs) advance their businesses on TikTok Shop. “It’s important that entrepreneurs of all backgrounds on TikTok Shop feel supported in order to continue thriving in their creative and business endeavors,” said Nico Le Bourgeois, Head of TikTok Shop Operations, U.S. in a statement.

Social Media 253

Social Media Small Business Retail Operations Marketing 253

RetailDive

JUNE 26, 2024

The shoe material maker and two other vendors joined the Department of Homeland Security’s list of companies banned from importing goods into the U.S.

Other 100

Other 100

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payment Services

RetailWire

JUNE 27, 2024

In response to persistent profitability challenges and eroding margins, Walgreens announced on Thursday its decision to close a substantial number of underperforming stores across the United States. This strategic move is part of a broader multi-year footprint optimization program aimed at enhancing the company's overall efficiency and financial health.

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TalkingRetail

JUNE 28, 2024

The UK economy grew slightly more than initially estimated in the first three months of 2024, according to revised official figures. From January and March, the economy grew by 0.7%, the Office for National Statistics (ONS) said, higher than the 0.6% figure given last month.

Retail 94

Retail Consumer 94

Forrester eCommerce

JUNE 25, 2024

In a world of Scattered Spiders and Midnight Blizzards and UNC2452s, why is Arlington’s BEC important? Because it’s happening all the time to towns, municipalities, regional health systems, and small businesses lacking the resources to prepare for such an event.

Events 362

Events Management Customer 362

Retail TouchPoints

JUNE 27, 2024

Convenience store retailer Alimentation Couche-Tard will promote current COO Alex Miller to CEO and President, effective Sept. 6, 2024. Miller will replace Brian Hannasch, who will retire from these positions but remain as a special advisor to Miller and Alex Bouchard, Founder and Executive Chairman of the board. The company operates more than 16,700 stores in 31 countries under banners including Couche-Tard and Circle K Alex Miller “Couche-Tard has only had two CEOs during its almost 45 -year h

Supplies 230

Supplies Operations Mobile Retail 230

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Achieve more with your commerce with the help of Orium’s Composable Commerce Reference Architecture 2024 Edition. Presented in partnership with commercetools, Contentstack, and Google Cloud, this edition is packed with new insights and practical examples to help you navigate changes in digital commerce and construct an adaptable tech stack optimized for efficiency and scalability.

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RetailDive

JUNE 24, 2024

The department store’s start to the year was fairly weak, though improvements to merchandise and some stores have paid off, GlobalData said.

Department Stores 121

Department Stores Improvements 121

RetailWire

JUNE 26, 2024

German engineering giant Robert Bosch is considering a potential bid for U.S. appliances manufacturer Whirlpool, a move that could significantly bolster Bosch's standing in the household appliances market. This potential acquisition, which sources say is still under discussion, would place Bosch in a stronger position against its growing competition from Asian manufacturers.

Marketing 105

Marketing 105

Salsify

JUNE 25, 2024

2023 saw strong consumer holiday spending. As noted by the National Retail Federation , retail sales in the U.S. hit a record-high $964.4 billion last year. Worldwide ecommerce sales also rose in 2023, with shoppers spending $1.17 trillion worldwide online — in Cyber Week 2023 alone, consumers spent more than $298 billion.

Consumer 88

Consumer eCommerce Retail 88

Retail TouchPoints

JUNE 26, 2024

Online book reseller Thriftbooks Global has added a new inventory stream, beyond the library, charity and donation center castoffs that make up the bulk of its merchandise — its own customers. The company has launched a BuyBack program that allows customers to sell books directly to Thriftbooks, earning either money or store credit in return. A user’s “SellBack Shelf” from the program’s beta version.

Books 243

Books Shipping Labels Shipping Customer Experience 243

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

RetailDive

JUNE 26, 2024

The iconic outdoor retailer is opening four U.S. stores this year, and will head to the Southeast and Midwest for further expansion in 2025.

Outdoor 105

Outdoor Retail 105

RetailWire

JUNE 28, 2024

Tractor Supply Company, the largest rural lifestyle retailer in the U.S., has announced significant changes to its corporate policies. The Brentwood, Tennessee-based company will eliminate its diversity, equity, and inclusion (DEI) roles, retract its carbon emissions goals, and cease sponsorship of Pride events. This move follows a concerted pressure campaign from right-wing activists, which culminated in these sweeping revisions.

Supplies 98

Supplies Events Retail 98

Practical eCommerce

JUNE 25, 2024

Typography is an essential component of web design. It’s also affordable, with free commercial fonts, tools, and educational materials. The post Free Typography Fonts, Tools, Courses appeared first on Practical Ecommerce.

Web Design 100

Web Design eCommerce 100

Forrester eCommerce

JUNE 27, 2024

Traditional databases are proving insufficient for generative AI models, which often operate in high-dimensional spaces and require searching for similarities. Learn how vector databases can help fill the gap in this preview of a session at the upcoming Technology & Innovation Summit North America.

Technology 221

Technology Operations 221

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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