The State Of AI Agents: Lots Of Potential… And Confusion
Forrester eCommerce
OCTOBER 4, 2024
AI agents are getting a lot of buzz. They featured in Forrester’s Top 10 Emerging Technologies for 2024, bagged the keynote spot at Salesforce’s conference, and have allegedly triggered an arms race between OpenAI and big tech companies. What, exactly, are AI agents?
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