Trending Articles

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Forrester’s Top 10 Emerging Technologies For 2024: As AI Dominates, Security Becomes Paramount

Forrester eCommerce

Forrester’s list of the top 10 emerging technologies for 2024 reflects the continued dominance of AI but also emphasizes the growing importance of security in our increasingly connected world. Get a deep dive on the top 10 list in this blog post.

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Creating An eCommerce Email Newsletter

Groove

A newsletter can be a fantastic (and low cost) way to organically grow your customer and prospect database. It lets you shape how your brand is viewed and position your company as a thought leader, regardless of your industry or specialization. There are four milestones for any newsletter subscriber, and moving people through them is critical to your success.

eCommerce 361
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Grubhub Adds First National Grocery Partner — Albertsons Companies

Retail TouchPoints

Nearly 1,800 Albertsons Companies stores are joining the Grubhub Marketplace for delivery, including the Albertsons , Safeway , Vons , Jewel-Osco , Shaw’s , Acme and Tom Thumb banners. The deal marks Grubhub’s first national grocery deal following its partnership with Mercato , a marketplace for independent grocers. Albertsons Cos. customers will now be able to schedule delivery of their grocery orders through the Grubhub app and website and via the Grubhub+ loyalty program, which provides

Customer 284
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544: It’s Game Over For Etsy Sellers In The US. Here’s What’s Happening…

My Wife Quit Her Job

Etsy sellers beware! In this episode, I’ll explain the implications of China’s return to Etsy, decode what it means for the entrepreneurial ecosystem, and teach you how to navigate this new landscape. What You’ll Learn What’s going on with Etsy? The implications of opening up Etsy to Chinese sellers Why Chinese sellers have an unfair advantage Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years.

Games 209
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Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision

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Pre-Parcel Anxiety And The Problems It Brings To Your E-Commerce Business

lateshipment

We’re all worried about things at times. How is this day going to turn out? How is my business going to thrive with the rising competition? Will the Chiefs win this year’s Super Bowl? What is going to be my costume for Halloween? Or Where is my order? Now each of these questions has a reason to exist. The last question — that’s because of this relatively new condition called pre-parcel anxiety that is affecting several online shoppers today.

eCommerce 130
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Unleash The Potential Of Knowledge Management And Generative AI

Forrester eCommerce

To stay ahead of competition, organizations must enable seamless information-sharing across departments. But how? Learn how combining knowledge management and generative AI can unlock a new level of knowledge-sharing and collaboration in your organization.

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Exclusive: Thriftbooks Launches Book BuyBack Program to Source In-Demand Titles

Retail TouchPoints

Online book reseller Thriftbooks Global has added a new inventory stream, beyond the library, charity and donation center castoffs that make up the bulk of its merchandise — its own customers. The company has launched a BuyBack program that allows customers to sell books directly to Thriftbooks, earning either money or store credit in return. A user’s “SellBack Shelf” from the program’s beta version.

Books 269
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Tractor Supply slashes all DEI roles, carbon-emission goals and Pride support

RetailDive

The retailer said it would focus on "being a good neighbor," but the Human Rights Campaign said the decisions mean the company is "turning its back on their own neighbors.

Supplies 119
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The 6 Main Holiday Shopper Styles | Salsify

Salsify

Explore the six main types of holiday shoppers, including what they value the most from the brands they buy from and how you can best reach them this holiday season.

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Generative AI Marks A New Dawn For Contact Centers

Forrester eCommerce

Contact center leaders are now employing generative AI to mark a new dawn in the contact center. Brands will need to face challenges head on and capitalize on opportunities to redefine the contact center as we know it.

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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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Nisa Smithy Green owners donate over £20,000 to local causes through MADL

TalkingRetail

Nisa Local Smithy Green in Wigan, run by brothers Hepesh and Mitesh Halai, has donated over £20,000 to local causes through Nisa’s Making a Difference Locally (MADL) charity. The family bought the convenience business in 2008 and became part of the Nisa family in 2011.

Retail 105
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TikTok Shop Debuts Social Impact Programs Aimed at SMBs

Retail TouchPoints

TikTok Shop has launched a new social impact initiative called SOAR Together (Supporting Our Artisans and Retailers) that is designed to help small- and medium-sized businesses (SMBs) advance their businesses on TikTok Shop. “It’s important that entrepreneurs of all backgrounds on TikTok Shop feel supported in order to continue thriving in their creative and business endeavors,” said Nico Le Bourgeois, Head of TikTok Shop Operations, U.S. in a statement.

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Under Armour to pay $434M to settle lawsuit that claimed Kevin Plank mislead investors

RetailDive

If approved, the agreement requires the retailer to keep its CEO and chair roles separate for three years and instill a performance-based condition for some executive stock benefits.

Retail 122
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Amazon Reaches Historic $2 Trillion Market Cap Milestone

RetailWire

Amazon has achieved a significant milestone by surpassing a $2 trillion market capitalization for the first time in its history. This momentous event occurred during intraday trading on Wednesday, propelling Amazon into an elite group of tech giants that have crossed this formidable threshold. The company's stock closed up 3.9% at $193.61, marking a significant moment for the e-commerce and cloud computing behemoth.

eCommerce 110
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How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

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The Public Sector Wants GenAI, But Must Overcome Its Hesitancy

Forrester eCommerce

Generative AI is revolutionizing the private sector, and its leaders are determined to implement this emerging technology at scale and without delay.

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June 2024 SEO News Recap

ROI Revolution

Welcome to our June 2024 SEO News Recap! This month, we cover Google’s release of the June 2024 Spam Update, how GA4 changes will affect organic & paid search campaigns, ensuring your site is accessible on mobile, and more. Jump to each June 2024 SEO News Recap topic using the links below: Google Releases the June 2024 Spam Update Google Documents Leak Sparks Controversy Make Sure Your Site Is Accessible on Mobile GA4 Changes Will Affect Organic & Paid Search Campaigns Return Poli

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Virtual Influencers and the Future of AI

Retail TouchPoints

Is that livestream you’re watching being hosted by an actual person? The answer to that question may be less clear in the future as virtual influencers become more prevalent and hard to detect. In this Retail ThinkTank Ideation Session, Alicia Esposito chats with author Sharon Gai about the emergence of virtual influencers, why so many brands are embracing them, and what their growth in the ecommerce landscape means for how we create and connect with our digital identities.

eCommerce 253
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Skechers supplier accused of using forced labor

RetailDive

The shoe material maker and two other vendors joined the Department of Homeland Security’s list of companies banned from importing goods into the U.S.

Other 117
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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Bosch Eyes Whirlpool Acquisition

RetailWire

German engineering giant Robert Bosch is considering a potential bid for U.S. appliances manufacturer Whirlpool, a move that could significantly bolster Bosch's standing in the household appliances market. This potential acquisition, which sources say is still under discussion, would place Bosch in a stronger position against its growing competition from Asian manufacturers.

Marketing 105
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Never “Too Small For Cybercriminals”: One Town’s Cautionary Tale

Forrester eCommerce

In a world of Scattered Spiders and Midnight Blizzards and UNC2452s, why is Arlington’s BEC important? Because it’s happening all the time to towns, municipalities, regional health systems, and small businesses lacking the resources to prepare for such an event.

Events 362
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Transact Faster with 70% of Mobile Users with: Google Pay Support from FastSpring

FastSpring

We’re thrilled to announce that FastSpring now supports Google Pay, providing you with a seamless, secure, and convenient payment solution on your website or web shop for in-app purchases or for users within the 70% of global mobile users in the Android ecosystem. With Google Pay, you can offer your customers a faster checkout experience and ensure that their payment information is protected all while opening up new revenue channels to maximize your revenue potential.

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Target Teams with Shopify to Bring DTC Brands into Marketplace, Stores

Retail TouchPoints

Target has entered a new partnership with Shopify that will allow U.S.-based Shopify merchants to apply to sell through the Target Plus third-party marketplace , and in some cases in Target’s physical stores. Among the Shopify brands already selected to be included on Target Plus are T-shirt brand True Classic and baby brand Caden Lane. Sample of a brand page on the Target Plus marketplace.

Shopify 270
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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New Balance launches trade-in program in nearly 100 stores

RetailDive

In partnership with Archive, the brand is scaling its Reconsidered program where customers bring in gently worn footwear to receive a voucher toward their next purchase.

Customer 113
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Nationwide Dog Treat Recall Over Metal Contamination Concerns

RetailWire

The U.S. Food and Drug Administration (FDA) has issued a nationwide warning to dog owners following a recall of dog treats that may be contaminated with metal objects. The voluntary recall affects 3,551 bags of Green Tripe dog treats produced by Virginia-based TDBBS LLC, sold under the "Barkworthies" and "Best Bully Sticks" brand labels. These treats were available in retail outlets and online across the U.S. from February 2024 to May 2024.

Retail 116
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Two ERP Waves Now Live — The Forrester Wave™: Enterprise Resource Planning Solutions For Product-Centric Industries AND For Service-Centric Industries, Q2 2024

Forrester eCommerce

Forrester recently published two Wave evaluations on enterprise resource planning (ERP) solutions — The Forrester Wave™: Enterprise Resource Planning Solutions For Product-Centric Industries, Q2 2024 and The Forrester Wave™: Enterprise Resource Planning Solutions For Service-Centric Industries, Q2 2024, reflecting the differing capabilities and criteria for ERP when used for product-centric versus service-centric industries.

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Consumer Spending Trends: Holiday Shopper Spend Predictions | Salsify

Salsify

2023 saw strong consumer holiday spending. As noted by the National Retail Federation , retail sales in the U.S. hit a record-high $964.4 billion last year. Worldwide ecommerce sales also rose in 2023, with shoppers spending $1.17 trillion worldwide online — in Cyber Week 2023 alone, consumers spent more than $298 billion.

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Composable Commerce Reference Architecture 2024 Edition

Achieve more with your commerce with the help of Orium’s Composable Commerce Reference Architecture 2024 Edition. Presented in partnership with commercetools, Contentstack, and Google Cloud, this edition is packed with new insights and practical examples to help you navigate changes in digital commerce and construct an adaptable tech stack optimized for efficiency and scalability.

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Toys ‘R’ Us Celebrates its Renaissance with New AI-Generated Origin Film

Retail TouchPoints

Using Sora, a new text-to-video tool from OpenAI that has not yet been released to the public, Toys ‘R’ Us Studios and creative agency Native Foreign have created a short video telling the story of Toys ‘R’ Us founder Charles Lazarus and his idea that transformed toy stores, including the appearance of beloved mascot Geoffrey the Giraffe in a dream.

Toys 269
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Levi’s DTC growth speeds up in Q2 as wholesale improves

RetailDive

The iconic jeans maker is responding to demand for looser fits and non-denim categories and plans to expand its global footprint by 70 new stores.

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Volkswagen Invests $5 Billion in Rivian

RetailWire

In a significant move for the electric vehicle (EV) industry, Volkswagen Group has announced a $5 billion investment in Rivian, leading to a notable surge in Rivian's stock. This joint venture aims to develop new technologies for electric vehicles, offering a potential lifeline for Rivian as it faces financial challenges and a broader slowdown in EV sales.

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Why Is Vector Database Critical For AI Strategy? Find Out At the Technology And Innovation Summit 2024!

Forrester eCommerce

Traditional databases are proving insufficient for generative AI models, which often operate in high-dimensional spaces and require searching for similarities. Learn how vector databases can help fill the gap in this preview of a session at the upcoming Technology & Innovation Summit North America.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.