Forrester eCommerce
APRIL 1, 2025
I recently attended my first-ever Insider Summit (formerly the Insider Threat Summit) in Monterey, CA. The event, in its ninth year, was attended by insider risk leaders, counterintelligence professionals, and current/former members of law enforcement and the US military. The heavy focus on people not data or systems was surprising to me.
Bryan Eisenberg
APRIL 1, 2025
Have you ever seen a 10-year-old negotiate product margins, rethink branding strategy, and pivot to a new product based on customer feedback – all before lunch? I have. And it wasnt in some Shark Tank fantasy camp. It happened right here in Round Rock, Texas, at the ESTEAM Academy Childrens Business Fair. This is their 8th fair. We just wrapped up a very special episode of Rock Solid , where I sat down with several of the young entrepreneurs wholl be showcasing their businesses at the upco
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My Wife Quit Her Job
MARCH 27, 2025
In this episode, Toni and I discuss how traditional media is facing some major challenges and why its more important than ever to own your own audience. We dive into the shift from mainstream outlets to personal platforms and why building a direct connection with your followers is key. What You’ll Learn Why traditional media is dying. How to build a loyal audience that genuinely cares about what you share How to leverage social media for greater engagement and reach Sponsors SellersSummit.
Retail TouchPoints
MARCH 27, 2025
Between the tariff tug-of-war, flailing markets, insanely high egg prices and general twitchiness (as one strategist put it), consumers have gotten a bit hard to nail down lately. So perhaps its not surprising that the dominating talk among retail executives at Shoptalk this week has revolved around what exactly consumers want and need right now. One thing is clear its not AI.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
lateshipment
MARCH 28, 2025
Logistics is the process of planning, implementing, and controlling the efficient, cost-effective flow of raw materials, in-process inventory, finished goods, and related information from the point of origin to the point of consumption to conform to customer requirements. Reverse logistics includes all these activities, but in the reverse order. Think of it as the boomerang effect of e-commerce.
365 Retail
MARCH 29, 2025
As British retail and hospitality businesses face significant wage and tax rises, many firmsrecognise the need to improve labour productivity and employee engagement, prompting a growing need for investments in Artificial Intelligence (AI) according to the latest research from Legion Technologies , an innovator in workforce management (WFM). With imminent National Insurance Contribution (NIC) and National Living Wage (NLW) increases set to add an estimated 5billion to retails wage bill this yea
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FastSpring
MARCH 27, 2025
On March 18, the European Commission sent preliminary findings to Alphabet regarding Alphabets failure to comply with the Digital Markets Act (DMA). (Whats the DMA? Read more and get helpful links in this November 2023 post, Potential Apple App Store Policy Changes Due to EUs Digital Markets Act (DMA).) Per the Commissions press release , the two sets of preliminary findings specifically address Google Search giving preference to Alphabets own services, and the Play Store preventing app develope
Retail TouchPoints
MARCH 27, 2025
Dealing with customer service for a faulty product or return? Youve probably felt the frustration firsthand. What should take five minutes turns into irritation as you navigate endless menus, hold loops and finally plead for a human to solve your issue. Most days the hassle outweighs the cost, leaving you disappointed and disenchanted with the brand youre engaging with.
lateshipment
MARCH 27, 2025
Theres nothing quite like the thrill of tracking a UPS packageuntil it mysteriously vanishes into the shipping void or arrives looking like it took a detour through a demolition derby. If youre an e-commerce business, every lost or damaged package isnt just an inconvenienceits a dent in your bottom line, a headache for customer service, and potentially a loss of repeat sales thanks to a disappointing delivery experience.
Kibo
MARCH 28, 2025
Shoptalk 2025 has wrapped, and the KIBO team is buzzing with excitement! This year’s event was a whirlwind of innovation, insightful conversations, and valuable connections. We showcased our latest advancements and engaged with industry leaders shaping the future of commerce. Here’s a recap of the key highlights: Announcements that stole the show We came to Shoptalk ready to unveil some major developments, and the response was incredible.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Forrester eCommerce
APRIL 1, 2025
The latest on Fujitsu and its Quantum Computing capabilities.
RetailMinded
APRIL 2, 2025
Youve poured your heart into creating a product. Say, a handmade candle or a trendy snack bar, and its finally ready to hit the shelves. Youre excited to see it in customers hands, but then the first shipment arrives at their doors. The boxes are crushed, the labels are smudged, or worse, the product inside is broken. Suddenly, your dream launch turns into a flood of complaints, and all that hard work feels wasted.
Retail TouchPoints
APRIL 1, 2025
Boardriders , parent company of brands including Billabong and Roxy , has launched the Quiksilver app in seven European countries: France, Germany, Italy, the Netherlands, Spain, Switzerland and the UK. The app, developed by NewStore , features dynamic push notifications, immersive product lookbooks, seamless loyalty integrations and customizable integrations that enhance app functionality without requiring complex development.
lateshipment
MARCH 27, 2025
Every late delivery or missing package is an inconvenience. Not just for the customer but more for the business. When a package arrives late, is damaged, or goes missing during transit, customers don’t blame the carrier. They will blame you. And the next thing you know, the frustration translates into negative reviews, refund requests, and potential churn.
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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
365 Retail
MARCH 29, 2025
Email marketing has been a cornerstone of digital marketing strategies for years, but in 2025, it is playing an even more crucial role in the retail industry. With advancements in artificial intelligence, automation, and data analytics, email marketing is transforming how retailers engage with their customers, drive sales, and build brand loyalty. As consumer expectations evolve, businesses must leverage email marketing to deliver personalized and data-driven experiences that foster long-term re
Forrester eCommerce
APRIL 3, 2025
OCBC has emerged as a leader in enterprise AI adoption, seamlessly integrating generative AI across its operations. I recently spoke with Donald MacDonald, Head of OCBC’s Group Data Office, about the bank’s AI journey. Q: Donald, OCBC’s success with AI seems to stem from a long-term vision rather than a sudden pivot.
RetailMinded
APRIL 2, 2025
Shoppers are looking for faster ways to eat better. Its not a passing trendits a response to packed schedules, growing nutritional awareness, and a stronger focus on long-term wellness. For independent retailers, especially those without the margin for guesswork, this shift signals a change in how product selection, inventory, and customer engagement need to evolve.
Retail TouchPoints
MARCH 27, 2025
Old Navy has partnered with Radar , a solution combining RFID, AI and computer vision technology designed to track and locate in-store inventory in real time and with a high level of accuracy. Old Navy plans to do a phased rollout of the technology following pilots in select stores, part of parent company Gap Inc. s broader digital transformation efforts.
Speaker: Ethan Woolley, Director at Kharon
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
lateshipment
APRIL 3, 2025
Every e-commerce business relies on shipping carriers like DHL to deliver a seamless customer experience. But despite the best logistics and safeguards, things don’t always go as planned. Packages get damaged, and shipments might go missing, and suddenly, you’re dealing with frustrated customers and revenue losses. When this happens, you might assume the loss is yours to absorb.
365 Retail
APRIL 1, 2025
Seletti has launched a bold new retail concept in the heart of London, bringing its irreverent spirit and retro flair to Selfridges with the debut of SELETTI MARKET. Open from 31 March to 31 August 2025, the installation transforms the department stores lower ground floor into a surreal supermarket inspired by Italys first supermarket, which opened in Milan in 1957.
Forrester eCommerce
APRIL 2, 2025
By Charles Betz and Stphane Vanrechem Enterprise architecture has always aimed for clarity, control, and coherence. Yet its practitioners are often thwarted by an overwhelming paradox: they must guide the evolution of vast, dynamic enterprises using tools and processes that are static, fragmented, and slow.
iVend
APRIL 2, 2025
If youre an ambitious mid-sized retailer, youre probably aware of retail management software, and understand that it can be a powerful tool to help you automate and streamline your operations. You know that its more than simply a point of sale, and that it offers a comprehensive platform for managing the entire retail operation. You may be exploring how you could use retail management software in your business, to help you to operate more efficiently, increase customer satisfaction, stay competi
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is at an inflection point. Rigid, monolithic platforms slow brands down, but a full replatforming is disruptive and costly. Modular architecture offers a flexible, scalable alternative - allowing enterprise brands to modernize without ripping and replacing their entire stack. Learn how a composable approach helps modernize commerce stacks while maintaining control over critical systems.
Retail TouchPoints
MARCH 27, 2025
Petco has made its extensive assortment of pet products available for on-demand delivery via a new partnership with Uber Eats encompassing all the retailers locations in the contiguous U.S. To mark the launch, new and existing Uber Eats users can get 40% off orders of $50 or more (up to $30 ) through March 31, 2025. People are more connected and committed to their pets today than ever before, said Steve Janowiak, VP of Digital at Petco in a statement.
TalkingRetail
APRIL 1, 2025
Four Spar customers across Great Britain have received grand prize cheques for 10,000 through the retailers Frozen Fortune campaign.
365 Retail
APRIL 1, 2025
IKEA will open three new small-format stores in Chester, Harlow and Norwich this year, as part of its wider strategy to bring the brand closer to where customers live, shop and socialise. The new stores will be situated on former Homebase sites in Greyhound Retail Park, Chester; Harlow Retail Park, Harlow; and Hall Road Retail Park, Norwich. Expected to open later in 2025, each location will deliver a compact version of the traditional IKEA experience, complete with roomsets, a market hall, and
Forrester eCommerce
APRIL 1, 2025
AI and the growing role of buying influencers are rewriting the rules of engagement for marketers and sellers. Learn about todays buying networks and how to begin adapting your strategies.
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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
lateshipment
MARCH 27, 2025
A message that all online shoppers cant wait to see on their device, as this is a sign that their package is nearing them and is about to be delivered soon. From your (the merchants) perspective, while the emotions might differ, seeing the message on the carriers page and sharing these notifications with your customers holds the same importance because, The package has successfully evaded almost 80% of all delivery issues (barring cases of delivery exceptions, order returns, or package theft) an
Retail TouchPoints
MARCH 27, 2025
Best Buy Ads , the retail media network operated by the electronics retailer, has unveiled a new solution for social advertising partners. Social+ is designed to help brand and agency partners effectively reach Best Buys first-party audience and deliver higher performance metrics across social campaigns. Currently, Social+ is available exclusively through Best Buy Ads and will include Meta s Facebook and Instagram at launch.
RetailDive
MARCH 27, 2025
A report highlighted that using generative AI tools for shopping leads to more purchases in electronics and jewelry.
365 Retail
APRIL 1, 2025
PUMA is set to open its first-ever European flagship store in Autumn 2025, taking over a prominent 24,000 square-foot space in Londons West End. Situated near Selfridges and Bond Street Tube Station, the new location will blend interactive sport and fashion experiences in a format that reflects the brands global vision and growing streetwear influence.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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