This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
In this episode, Toni and I discuss how traditional media is facing some major challenges and why its more important than ever to own your own audience. We dive into the shift from mainstream outlets to personal platforms and why building a direct connection with your followers is key. What You’ll Learn Why traditional media is dying. How to build a loyal audience that genuinely cares about what you share How to leverage social media for greater engagement and reach Sponsors SellersSummit.
CVS is one of the largest retailers in the U.S. by store count, with more than 9,000 locations across the country. And while a consistent experience is important for the chain, increasingly, the pharmacy retailer is working to create a store environment that caters to each local community individually. Visualization of CVS’s store footprint across the country; the darker the red, the more dense the store penetration.
Logistics is the process of planning, implementing, and controlling the efficient, cost-effective flow of raw materials, in-process inventory, finished goods, and related information from the point of origin to the point of consumption to conform to customer requirements. Reverse logistics includes all these activities, but in the reverse order. Think of it as the boomerang effect of e-commerce.
The enterprise world is on the brink of a fundamental transformation, and I believe were underestimating just how deep it will go. Over the past month, Ive had a series of epiphanies about GenAI, knowledge graphs, and AI agents.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
The consumer electronics category quite literally powers a wide variety of sectors, from communication and entertainment, to education, healthcare, and security. And not only is the consumer electronics category spanning outward, but it is also growing upwards as well. In fact, it is projected that the market will experience an annual growth rate of 2.90% from 2025 to 2029 Upsellit works with each and every one of these sectors, including some of the webs biggest consumer electronics brands.
Nisa retailers have joined forces to raise an impressive 4,270 for Sunshine and Smiles, a Leeds-based charity that provides vital support for children and young people who have Down syndrome and their families.
Modern consumers expect personalized experiences tailored to their unique preferences, behaviors and needs. Businesses striving to meet these expectations are turning to AI-powered knowledge graphs a cutting-edge tool that connects disparate data points to create a holistic understanding of customers. These knowledge graphs revolutionize customer journeys by enabling personalized recommendations, enhancing customer service and optimizing interactions across multiple touch points.
Modern consumers expect personalized experiences tailored to their unique preferences, behaviors and needs. Businesses striving to meet these expectations are turning to AI-powered knowledge graphs a cutting-edge tool that connects disparate data points to create a holistic understanding of customers. These knowledge graphs revolutionize customer journeys by enabling personalized recommendations, enhancing customer service and optimizing interactions across multiple touch points.
Theres nothing quite like the thrill of tracking a UPS packageuntil it mysteriously vanishes into the shipping void or arrives looking like it took a detour through a demolition derby. If youre an e-commerce business, every lost or damaged package isnt just an inconvenienceits a dent in your bottom line, a headache for customer service, and potentially a loss of repeat sales thanks to a disappointing delivery experience.
In 2025, European technology spending will see a significant uptick of 5% to reach a monumental 1.4 trillion. Find out which sectors and categories will drive the growth in this preview of our annual European tech market forecast.
FastSpring was recently a sponsor at Pocket Gamer Connects London, a premier event in the global gaming industry, and FastSpring Head of Gaming Chip Thurston represented FastSpring at an awesome session about D2C monetization. As a bonus, event organizers caught Chip out and about on the floor of the show and asked him, What should you do if building a new game today?
Nisa Local Uxbridge Road, operated by convenience chain LA Foods, has donated 1,000 through Nisas Making a Difference Locally (MADL) charity to St. Stephens CE Primary School as part of its ongoing commitment to supporting the local community.
AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
FedEx has introduced FedEx Easy Returns , a box- and label-free returns solution supported by approximately 3,000 brick-and-mortar dropoff locations that include FedEx Office and Kohls stores. When the program, powered by Blue Yonder , officially begins this summer, it will route returned items through a reverse logistics facility for optimal recovery, helping retailers ensure accuracy and speed and potentially reducing waste.
Every late delivery or missing package is an inconvenience. Not just for the customer but more for the business. When a package arrives late, is damaged, or goes missing during transit, customers don’t blame the carrier. They will blame you. And the next thing you know, the frustration translates into negative reviews, refund requests, and potential churn.
Lets start with some good news. According to Forresters Priorities Survey 2024, business and technology leaders tell us that the number one priority for their firm is to Improve the experience of our ultimate customers.
Holland & Barrett has officially opened its first-ever H&B Experience Store in Cardiff, marking a significant step in its 70 million retail transformation strategy. The new 3,710 sq.ft store, situated on Queen Streetrecognised as the UKs best high street – opened on Thursday 20 March and is the retailers largest outlet to date. Designed in partnership with Syn , a creative agency specialising in experiential retail, the Cardiff store introduces a range of brand-first offerings aime
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Shoptalk 2025 has wrapped, and the KIBO team is buzzing with excitement! This year’s event was a whirlwind of innovation, insightful conversations, and valuable connections. We showcased our latest advancements and engaged with industry leaders shaping the future of commerce. Here’s a recap of the key highlights: Announcements that stole the show We came to Shoptalk ready to unveil some major developments, and the response was incredible.
After several months spent deciding the fate of its struggling Family Dollar division, parent company Dollar Tree has sold the banner to Brigade Capital Management and Macellum Capital Management for $1.007 billion. The VCs purchase of the 8,000+ -store discount retaileris expected to close later in Q2, subject to customary closing conditions. Dollar Tree began considering the fate of Family Dollar in June 2024 , initiating a strategic review to consider options including a sale or spinoff of th
Shopping has evolved from a leisurely stroll down the shopping street to a whirlwind of flash sales, endless choices, and the ever-looming threat of cart abandonment. In todays e-commerce-driven world, the journey from I need this to Finally, its mine! is anything but simple. Businesses arent just competing with each othertheyre up against boutique stores, social media ads, and the infinite distractions of the internet, all while trying to deliver a seamless and stress-free experience.
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
Liverpool Football Club has submitted a planning application to Liverpool City Council to expand and refurbish its flagship retail store, located outside Anfield Stadium. The proposed plans could see the store size increase by just under 4000 square feet as we extend the mezzanine floor and revamp the store ahead of the 2025/26 season. The current 20,000 square foot Anfield Retail store was purpose built in 2017 as part of the Main Stand expansion work.
New research by Vail Williams reveals a 90% year-on-year surge in the number of Google searches from retail businesses with property seeking help with minimising or understanding their new business rates liabilities.
Carters has brought in a new President and CEO to ramp up its growth initiatives. Douglas Palladini, former Global Brand President of Vans , will take the top leadership spot, as well as a board seat, starting April 3, 2025. Palladini brings more than 30 years of senior leadership experience to the baby and child apparel retailer. In his time at Vans , a division of VF Corporation, he more than doubled global revenue to over $4.2 billion in less than six years.
Your products are the heart of your business, and shipping is what gets them where they need to go. Naturally, there’s a cost involved in making that journey happen, as there are logistics, fuel, handling, and a whole lot more that go into getting your package from point A to point B. Now, imagine you’re sending a package, and you need it there fast.
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.
Every customer journey can create or destroy value both for your customers and for your firm. At CX Summit EMEA, learn how to measure customer journeys and optimize their value.
As British retail and hospitality businesses face significant wage and tax rises, many firmsrecognise the need to improve labour productivity and employee engagement, prompting a growing need for investments in Artificial Intelligence (AI) according to the latest research from Legion Technologies , an innovator in workforce management (WFM). With imminent National Insurance Contribution (NIC) and National Living Wage (NLW) increases set to add an estimated 5billion to retails wage bill this yea
Retail industry bodies have reacted to the chancellor's Spring Statement, with thoughts on what impact, if any, it will have on the sector following measures set out in the Autumn Budget.
Aftershocks from the failed Kroger – Albertsons merger continue to ripple through the legal system. Albertsons had halted the proposed $24.6 billion merger in December 2024 , a move that was promptly followed by Albertsons suing Kroger in the Delaware Court of Chancery, claiming Kroger had failed to exercise best efforts and to take any and all actions to secure regulatory approval of the merger.
Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.
A message that all online shoppers cant wait to see on their device, as this is a sign that their package is nearing them and is about to be delivered soon. From your (the merchants) perspective, while the emotions might differ, seeing the message on the carriers page and sharing these notifications with your customers holds the same importance because, The package has successfully evaded almost 80% of all delivery issues (barring cases of delivery exceptions, order returns, or package theft) an
Email marketing has been a cornerstone of digital marketing strategies for years, but in 2025, it is playing an even more crucial role in the retail industry. With advancements in artificial intelligence, automation, and data analytics, email marketing is transforming how retailers engage with their customers, drive sales, and build brand loyalty. As consumer expectations evolve, businesses must leverage email marketing to deliver personalized and data-driven experiences that foster long-term re
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
We organize all of the trending information in your field so you don't have to. Join 24,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
.jpg
)
284 
Let's personalize your content