Retail TouchPoints

DECEMBER 23, 2024

Members of the Nordstrom family along with Liverpool , a Mexican retailer that has recently been expanding relationships with U.S.-based companies, will take the storied luxury department store private in an all-cash deal valued at approximately $6.25 billion. The transaction, expected to close during the first half of 2025, will give the family members 50.1% ownership of the company and 49.9% to Liverpool.

Department Stores 256

Department Stores Retail Banking Operations 256

Forrester eCommerce

DECEMBER 23, 2024

OpenAI's new o3 and o3-mini models are generating excitement with claims of advanced reasoning capabilities, fueling the AGI debate. With impressive benchmarks in visual reasoning, mathematics, and coding, these models showcase progress, but still have limitations like struggles with contextual understanding and ambiguity. While AGI remains distant, the continuous evolution of these models highlights both opportunities and challenges for organizations working with AI technologies.

Technology 195

Technology Customer 195

Forrester eCommerce

DECEMBER 20, 2024

This time of year is perfect for reflectionlooking back at the challenges and successes of 2024 while anticipating the opportunities and changes that 2025 will bring.

Customer 195

Customer 195

RetailDive

DECEMBER 23, 2024

About 14 months after emerging from Chapter 11, the retailer finds itself in bankruptcy court once again. This time, it’s liquidating.

Retail 105

Retail 105

Speaker: Becky Parisotto

Fulfilment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfilment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for everyd

Fulfillment

Fastr

DECEMBER 19, 2024

Good ol Figma an old friend to many ecommerce brands and a key part of their digital content and frontend creation process. Your designers, marketers, merchandisers, copywriters, and other creative team members would likely agree: It's familiar, powerful, organized, collaborative, and it gets the job done. We wouldn't argue that, but we would specify this: Figma gets the design ideation job done.

eCommerce 147

eCommerce Other Marketing 147

Salsify

DECEMBER 19, 2024

The numbers are in: Customers will pay more for products from brands they trust. That is, 87% of them, according to Salsifys upcoming 2025 Consumer Research report.

Consumer 99

Consumer Customer eCommerce 99

Forrester eCommerce

DECEMBER 19, 2024

The MITRE Engenuity ATT&CK Evaluations 2024 are out, and with them, another year of vendors claiming victory. As a reminder, these evaluations have no winners or losers just sweet, sweet data. Case in point, MITRE ATT&CK tracks and tests on techniques that could be completely benign, even something as simple as T1059.

195

195

RetailDive

DECEMBER 23, 2024

The board unanimously approved the deal, which also includes Mexican retail conglomerate El Puerto de Liverpool and gives the founding family a majority stake.

Retail 105

Retail 105

RetailWire

DECEMBER 24, 2024

Wendy's is closing several locations before the year is over.

97

97

Practical eCommerce

DECEMBER 20, 2024

Roman Zrazhevskiy's company sells protective gear for seemingly existential events, such as nuclear and chemical warfare. The post Mira Safety Thrives on ‘Red Alerts’ appeared first on Practical Ecommerce.

Events 89

Events eCommerce 89

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B2C

Retail TouchPoints

DECEMBER 23, 2024

Party City Holdco Inc. (PCHI) has filed for Chapter 11 bankruptcy protection in the U.S. Bankruptcy Court in the Southern District of Texas and has begun to wind down retail and wholesale operations, including holding going out of business sales prior to closing its approximately 700 stores across the country. The retailer was attempting a financial restructuring as it was emerging from its previous bankruptcy in October 2023.

Retail 230

Retail Operations Consumer Other 230

RetailDive

DECEMBER 19, 2024

Creedon, the retailer’s chief operating officer, has been serving as interim chief since November and takes the helm as it navigates several major initiatives.

Operations 96

Operations Retail 96

UpSellIt

DECEMBER 20, 2024

Price drop alerts tap directly into the psychology of excitement and reward, creating a dopamine-driven rush that makes shoppers eager to act. Imagine receiving that long-awaited email letting you know the running shoes youve been eyeing are finally at a discounted price. This is the exact moment these alerts are designed to spark. These alerts are more than just a tool for delivering good news.

Shipping Costs 78

Shipping Costs Customer Loyalty Mobile eCommerce 78

365 Retail

DECEMBER 24, 2024

The retail industry is approaching 2025 with significant momentum and a dynamic landscape shaped by notable developments over the past year. In 2024, the sector navigated a period of change driven by shifting consumer expectations, economic pressures, and evolving workplace dynamics. A new government in the UK introduced policies that have influenced business operations and consumer spending patterns, particularly in areas such as taxation and sustainability incentives.

eCommerce 59

eCommerce Retail Omnichannel Technology 59

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Electronics

Retail TouchPoints

DECEMBER 19, 2024

Im a lawyer, and Im also a doctor. Im in Gen Z, yet Im 45. I like dirt bikes and also the opera. This sounds like the setup to some riddle. In fact, its what appeared when I searched myself in an online registry of the audience segments data providers thought I was part of. For the record, I am none of these things, nor am I in many of the 400 other segments I was seemingly randomly assigned to.

Presentation 225

Presentation Consumer Marketing Other 225

Forrester eCommerce

DECEMBER 23, 2024

With all the relentless buzz about AI, its easy to start with the tool and then go searching for a way to use it. The problem with that is youre letting the technology, not your customers and your goals, drive your strategy. Set your company up for success with AI by following these steps.

Technology 243

Technology Customer Operations Marketing 243

RetailDive

DECEMBER 23, 2024

Thanks to an agreement with most of its term loan lenders, the retailer will keep its stores and website open and emerge as a private company.

Retail 89

Retail 89

Practical eCommerce

DECEMBER 22, 2024

New genAI models are capable of problem-solving and complex reasoning, making them excellent research assistants. The post Large Reasoning Models Speed Content Marketing appeared first on Practical Ecommerce.

Marketing 78

Marketing eCommerce 78

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

RetailWire

DECEMBER 19, 2024

Call 1-800-ChatGPT and get voice answers from an AI assistant.

Technology 75

Technology 75

Retail TouchPoints

DECEMBER 26, 2024

For consumers, grocery shopping has become a multi-location event, with shoppers visiting an average of 5.2 stores to cross every item off their lists. This grocery hopping trend has become especially prevalent thanks to consumer-friendly technology like curbside pickup, home delivery and online ordering. These time-saving and convenient offerings make it easier than ever for shoppers to take an a la carte approach to their food shopping.

Technology 162

Technology Games Customer Experience POS 162

Forrester eCommerce

DECEMBER 19, 2024

I recently joined Forrester as an analyst on the Security and Risk (S&R) research team. My focus areas will be Network Analysis and Visibility (NAV), Zero Trust, and the Zero Trust domains of Analysis and Visibility and Automation and Orchestration.

Banking 195

Banking Operations 195

RetailDive

DECEMBER 19, 2024

Thursday’s action at various Teamsters locals comes days after the release of a Senate report critical of working conditions at the e-retailer’s warehouses.

Retail 86

Retail 86

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eCommerce

Practical eCommerce

DECEMBER 23, 2024

This year's outstanding campaigns feature collaborations, dupes, celebrity spots, mobile apps, mascots, dance routines, pop-ups, and AI-powered videos. The post Outstanding Marketing Campaigns from 2024 appeared first on Practical Ecommerce.

Marketing 74

Marketing Mobile eCommerce 74

RetailWire

DECEMBER 24, 2024

Del Taco is coming to the Prairie State.

72

72

Retail TouchPoints

DECEMBER 19, 2024

Best Buy is giving a third-party marketplace another go. After shutting down its first attempt in 2016, the retailer is back eight years later with plans to launch a new online marketplace built on the Mirakl platform in summer 2025. I am excited to announce that our Sell on Best Buy Marketplace landing page is now live and accepting applications, so come and get your products in front of millions of customers and grow your business with us, said Frank Bedo, Chief Marketplace and Ecommerce Offic

eCommerce 205

eCommerce Games Customer Experience Operations 205

TalkingRetail

DECEMBER 19, 2024

Independent retailers have weathered one of their most challenging years in 2024, with multiple headwinds affecting the sector, according to the British Independent Retailers Association (Bira).

Retail 75

Retail Consumer 75

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

RetailDive

DECEMBER 20, 2024

The move comes as the company lays off over 500 employees at its corporate headquarters.

75

75

Dynamic Action

DECEMBER 19, 2024

Summary According to Business of Fashion, retailers who use AI technology are more likely to succeed in 2025. The British Retail Consortium also stated that many businesses are responding to the changing retail landscape by investing in more automation. Choosing the right AI-powered retail intelligence solution can be difficult, and picking incorrectly can be costly.

Retail 62

Retail Technology Fashion Marketing 62

365 Retail

DECEMBER 20, 2024

Sstrene Grene , the renowned Danish homeware retailer celebrated for its Scandinavian-inspired designs, is set to open a state-of-the-art 45,000 m distribution centre in Venlo, the Netherlands, by autumn 2025. Developed in partnership with Prologis , the facility will enhance logistics across Europe, improving stock availability and delivery times for Sstrene Grenes stores and customers, including those in the UK.

Arts 59

Arts Operations Improvements Events 59

Retail TouchPoints

DECEMBER 24, 2024

For decades, household name brands have topped the consumer market. Theyve dominated shelf space at retailers around the world while owning consumer mindshare thanks to massive marketing budgets, established reputations and widespread recognition. Conversely, private labels were perceived solely as cost-effective solutions that helped stretch family budgets or worse, uncool and untrendy alternatives to the national brands they competed with on the shelf.

lightspeed 178

lightspeed Consumer Customer Loyalty Operations 178

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Operations