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CrowdStrike Holds Its Fal.Con Conference As It Tries To Move On From July 19

Forrester eCommerce

Last week, CrowdStrike held its yearly user conference, Fal.Con, in Las Vegas. The conference comes just two short months after CrowdStrike issued a config update that took down 8.5 million Windows endpoints, which disrupted air travel, hospitals, and media outlets while impacting many other industries.

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Babyletto Opens First Brick-and-Mortar Store in LA Hometown

Retail TouchPoints

Nursery bedding and furniture brand Babyletto has opened its first ever brick-and-mortar store in its home turf of Los Angeles. Set in the heart of Melrose Ave., the flagship provides shoppers with a personalized concierge-style experience where they can browse more than 25 pieces from Babyletto’s collection of modern cribs, recliners, gliders and dressers.

Retail 222
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Groove Commerce CEO Shares eCommerce Insights on Management Blueprint Podcast

Groove

We're excited to announce that our Founder and CEO, Ethan Giffin, recently appeared on the Management Blueprint Podcast hosted by Steve Preda. In this insightful episode, Ethan shared valuable perspectives on scaling eCommerce businesses and discussed Groove Commerce's innovative approaches to helping brands succeed online. Key Highlights from the Podcast: The eCommerce Scorecard : Ethan introduced our proprietary framework for measuring and improving eCommerce performance.

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Kill the Code Freeze: It's Numbing Your Ecommerce Revenue Opportunities

Fastr

In the lightning-fast world of ecommerce, where trends change faster than a TikTok challenge, speed and flexibility aren't just buzzwords – they're survival skills. Yet, many ecommerce teams are still trapped in the digital equivalent of the Stone Age, shackled by slow, developer-dependent processes when it comes to updating their sites. If you're looking for the poster child of these outdated practices, look no further than the infamous code freeze.

eCommerce 147
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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No, not all companies are abandoning diversity, equity and inclusion. Here’s why.

RetailDive

Amid a high-profile backlash, many businesses are scrutinizing their policies. But the vast majority end up sticking with DEI, in part because it’s key to growth.

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Avoiding Digital Imperialism In Age Of AI

Forrester eCommerce

As artificial intelligence (AI) becomes a key driver of economic growth, it presents both opportunities and challenges. To ensure AI benefits society, employees, customer and organizations, it’s crucial to prevent a scenario where the concentration of power in the tech sector leads to a new form of digital dominance.

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Combine SEO, PPC, and Email/SMS For Robust E-Commerce Marketing

Groove

It has been said that it's never a good idea to put all your eggs in one basket, and this sentiment certainly applies to e-commerce marketing. If you want to give yourself the best possible chance of attracting new customers and making your online store a success, you need to take a wide-ranging approach to e-commerce marketing that includes many different methods and strategies.

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Budget Allocation Across Channels and Activities | Salsify

Salsify

Figuring out where to spend your hard-earned cash isn’t just about crunching numbers — it’s an art form. This is where strategic budget allocation comes into play.

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Nike taps new CEO amid DTC challenges

RetailDive

Elliott Hill, who served as president of consumer and marketplace before retiring in 2020, will rejoin the sportswear giant in the top spot, while John Donahoe retires.

Consumer 126
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Generative AI: Transformative Technology Or Big Disappointment?

Forrester eCommerce

Let me tell you about my recent podiatrist appointment. No, not the medical bit (which is boring), but the podiatrist’s use of generative AI. Like me, he’s not the youngest, but his enthusiasm for the solution he’s using was palpable.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Three Tactics for Optimizing CTV Success

Retail TouchPoints

As the CTV landscape continues on its path of rapid growth since the pandemic, with giants like Netflix launching ad tiers, players like Walmart entering the space through M&A and streamers doubling down on global expansion, new challenges and opportunities are emerging. If you’re looking to experiment and thrive in the CTV space, here are three tactics for optimizing success: Crafting the Most Effective Targeting Strategy In order to get consumers to look up from their phones during a comme

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What Makes a Great Google Ads Agency? More Than Management

Groove

With over 81 percent of the search market share controlled by Google, getting your brand featured prominently on Google pages can greatly improve your visibility and brand awareness. However, competition is fierce as businesses across industries strive to get their ads featured. In this competitive market, it’s tremendously important to select the right agency to help your business develop its ad campaigns.

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The Cotswold Company Opens 10th UK Store in Stamford

365 Retail

The Cotswold Company , the digitally-led premium handcrafted furniture and homeware brand, has announced the opening of its 10th UK store, located in Stamford. Founded in 1996, The Cotswold Company specialises in thoughtfully designed, carefully crafted furniture and accessories, leveraging a digital-led omni-channel model. Working alongside specialist manufacturers and using traditional woodworking techniques, the brand’s products are built to last.

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More than half of US Gen Zers are headed to TikTok Shop this season

RetailDive

Retailers are investing in digital marketing to reach the younger generation as the group turns to generative AI and influencer recommendations for gift ideas.

Gifts 128
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4 Best Practices for Ensuring Success in International Markets Ahead of Peak Season

The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p

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OpenAI’s o1: More Than Meets The Eye

Forrester eCommerce

With all the buzz around OpenAI’s project “Strawberry,” I was eager to try out OpenAI’s o1 preview when it launched. At first, it felt like an incremental update. The more I explored, the more I realized this model is a significant step forward and a preview of what is to come.

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Poshmark Streamlines Coachtopia Product Resale with Digital ID Integration

Retail TouchPoints

Coachtopia , the Coach sub-brand dedicated to circularity in fashion, has partnered with resale marketplace Poshmark and digital ID technology Eon to simplify the resale process of its upcycled products. Coachtopia items are already equipped with an embedded NFC-powered digital passport from Eon, and this new partnership will allow consumers to resell those items on Poshmark with the click of a button.

Fashion 258
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First-Ever Costco With Apartments Set for South Los Angeles

RetailWire

Plans are moving forward for a new Costco development in Baldwin Village, South Los Angeles, marking the first location to feature residential apartments above the warehouse retail space.

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How To Overcome Challenges in Joint Business Planning | Salsify

Salsify

Joint business plans are “the connection of both the sales and marketing teams at brand and retailer to come together and deliver on collective goals or strategic plans,” according to Christian Golder, senior manager of Orange Apron Media at The Home Depot.

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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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New FCA regs support access to cash as new research highlights necessity

TalkingRetail

New regulations from the Financial Conduct Authority (FCA) have today (18 September) come into effect that mean banks and building societies will need to evaluate if local communities lack access to cash services, such as branches and ATMs, and plug notable gaps to ensure access… This story continues at New FCA regs support access to cash as new research highlights necessity Or just read more coverage at Talking Retail

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Who Is Your CISO? Understand Their Background To Reduce Risk And Bolster Trust

Forrester eCommerce

One of the three principles of High-performance IT (HPIT) is to build trust on a foundation of security, privacy and resilience. As a CIO, executing your strategy will be much easier if you unleash the talent of the person who plays an outsized role in building a trusted business: your Chief Information Security Officer (CISO).

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Small Business, Big Ideas: 3 Companies Leveraging Amazon to be a ‘Force for Good’

Retail TouchPoints

This story is part of Retail TouchPoints’ ongoing “Small Business, Big Ideas” series, focusing on smaller retail brands that have found big success and have even bigger ambitions. Amazon took a breather from the veritable onslaught of tech updates at its Accelerate conference Thursday to shine the spotlight on three specific companies.

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Ask an Expert: Does Google Index AI Content?

Practical eCommerce

Google's search results appear to rank AI-generated content. What's the official policy? The post Ask an Expert: Does Google Index AI Content? appeared first on Practical Ecommerce.

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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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HP Hood LLC Issues Recall for LACTAID Milk

RetailWire

HP Hood LLC is recalling five SKUs of 96 oz containers of LACTAID® Milk after discovering that some products may contain trace amounts of almonds, which are not listed on the packaging. This poses a potential risk for individuals with almond allergies, who may experience severe or life-threatening reactions.

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Instacart focuses on diversifying tech, brand partners to fuel growth

RetailDive

The company is expanding its advertising base to include emerging brands and growing its retail partnerships by providing more services, CEO Fidji Simo said at a conference.

Retail 104
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CX Platforms For Healthcare Transform Engagement From Transactional To Trustworthy: Key Takeaways From The Forrester Wave™

Forrester eCommerce

Healthcare providers and health insurers are exhausted from point-solution fatigue. Narrow focus on the “digital front door” in healthcare has yielded some success on customer acquisition but left much to be desired on the trust frontier. To earn trust, healthcare organizations (HCOs) must create value with customers.

Customer 221
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Retail Media Networks: The Key to Winning CPG Partnerships this Holiday Season

Retail TouchPoints

As the holiday season approaches, retailers have a significant opportunity to enhance and showcase their retail media network (RMN) offerings. By highlighting their platforms’ unique value and advantages and providing a white-glove support model, retailers can instill confidence in consumer packaged goods companies (CPGs), leading to more sign-ups and securing valuable media dollars.

Retail 274
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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Close Sales-Assisted Deals Faster with FastSpring’s Hubspot Integration

FastSpring

We recently announced our new Hubspot integration as a part of our improved B2B offering. Today, let’s dive deeper into the feature itself and see exactly what it offers and how it can improve your sales-assisted transactions while using FastSpring as your Merchant of Record. If you’re interested in using the Hubspot integration with FastSpring reach out to our sales team or submit a ticket to our customer team here.

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UAW Issues Strike Notice at Ford’s River Rouge Unit

RetailWire

The United Auto Workers (UAW) has issued a new strike notice for the Tool & Die Unit at Ford’s River Rouge Complex, effective Thursday, Sept. 26.

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Why Wiser’s Price Intelligence Solution is the Best for Your Business

Wiser

In a previous post, Comparing Price Monitoring Tools – Which One is Right for You? , we discussed the various levels of price monitoring tools available to retailers, from basic entry-level tools to advanced, AI-driven solutions. Now, in a follow up post, we’ll explore why Wiser’s Price Intelligence solution stands out as the top choice for businesses across all stages, offering the perfect balance of capabilities and cost-effectiveness.

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Forrester’s 2024 Technology Strategy Impact Award Winners For EMEA

Forrester eCommerce

Get a detailed look at how the two winners of Forrester’s 2024 Technology Strategy Impact Awards for EMEA have successfully demonstrated exceptional alignment, adaptivity, and trust in their IT strategies, setting a shining example for their respective industries.

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How to Navigate Revenue and Expense Management: Competitive Insights for Financial Success

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!