Retail TouchPoints

JANUARY 10, 2025

Through the partnership, Coresight will extend its advisory services into hands-on implementation, while NextRivet will strengthen its offerings by drawing on Coresights research, data-backed market analysis and thought leadership.

Retail 287

Retail Technology Marketing Other 287

Forrester eCommerce

AUGUST 18, 2021

Over the past year, breaches like SolarWinds and Kaseya have woken us up to the realities of software supply chain risk.

Supplies 359

Supplies Management Customer 359

Retail TouchPoints

SEPTEMBER 14, 2023

Aspire has introduced its Impact Dashboard, designed to provide brands with a quick, digestible snapshot of campaign performance. Historically, marketers have had to dig through analytics and sales tracking to evaluate influencer campaign results, making it difficult to accurately measure ROI and understand the full-funnel impact of these programs.

Improvements 264

Improvements Marketing Social Media 264

Forrester eCommerce

JANUARY 28, 2020

Fines might not always be particularly high, but our analysis shows that – at least in terms of volume – Data Protection Authorities (DPAs) are rapidly increasing their GDPR enforcement activities. Yes, you read the title of this blog well: GDPR enforcement is on fire! And, some interesting trends are also emerging, such as: As […].

Blog 536

Blog Customer 536

Forrester eCommerce

DECEMBER 21, 2023

Gain a better understanding of content engagement.

B2B 273

B2B Operations Technology Marketing 273

Retail TouchPoints

NOVEMBER 25, 2024

Following an independent investigation and forensic analysis, Macy’s said it identified “a single employee with responsibility for small package delivery expense accounting” who had intentionally made erroneous accounting entries to hide approximately $132 to $154 million in delivery expenses from Q4 2021 to this current quarter.

Management 279

Management Other Customer Retail 279

Retail TouchPoints

JANUARY 2, 2025

Both Visa and Mastercard measure in-store and online sales for all payment types in their analysis. Preliminary numbers from Mastercard and Visa indicate that sales increased 3.8% and 4.8% , respectively, from Nov. 24, 2024, compared to the same period in 2023. bump in online sales year-over-year and Visa reporting a 7.1%

Consumer 283

Consumer Jewelry Electronics Apparel 283

Groove

OCTOBER 14, 2024

An agency like Groove Commerce can help improve your site's conversion rate with eCommerce managed services like A/B testing, user behavior analysis, and site navigation optimization.

Management 331

Management eCommerce Improvements Customer Experience 331

lateshipment

MARCH 27, 2025

This is where FSN inventory analysis comes in. In this comprehensive guide, we’ll break down everything you need to know about FSN inventory analysis and how you can use it to optimize your e-commerce supply chain. FSN inventory analysis helps you classify products based on their consumption rate. What is FSN?

eCommerce 130

eCommerce Management Shipping Costs Small Business Retail 130

Forrester eCommerce

MAY 10, 2021

While automated malware analysis and network intrusion detection systems remained in our Divest category, three more technologies joined them this year: data loss prevention, managed security service providers, and security user behavior analytics. Why is this? Because these stand-alone technologies simply don’t cut it anymore.

Technology 488

Technology Management Operations Customer 488

Forrester eCommerce

FEBRUARY 17, 2021

My analysis showed how difficult it was for a buyer to understand digital business transformation services from the firm’s website. How many buyers really use the website? This was a question asked in a recent conversation with a consulting services client. It was asked in response to a critique of the website.

B2B 474

B2B Customer Experience Management Marketing 474

Retail TouchPoints

FEBRUARY 12, 2025

To achieve this, a modern risk-based ASPM must deliver four key capabilities: Deep Code Analysis (DCA): Deep Code Analysis is vital for mapping a retailers specific software architecture in real time.

Retail 277

Retail Technology Supplies Operations 277

Forrester eCommerce

JUNE 21, 2021

Our multimodal consumer analysis shows […]. TV/video streaming services touted exclusive content and low prices to lure viewers, and by June 2020, 48% of US online adults had subscribed to at least one streaming service.

Consumer 468

Consumer Customer Experience Customer 468

Retail TouchPoints

JANUARY 22, 2024

Finding Opportunities for Deeper Engagement FullStory analysis of the Kleenex Pollen Pal tool. [That insight] allowed us to not invest time in things that aren’t needle movers and instead focus our attention on things that are.”

Consumer 264

Consumer Customer Information Customer Experience 264

Groove

NOVEMBER 9, 2024

This process often involves using advanced tools for topic generation and competitor analysis. Content Creation and SEO Optimization: A content marketing agency will help you produce high-quality material that is not only engaging but also optimized for search engines.

Blog 367

Blog eCommerce Marketing SEO 367

Groove

OCTOBER 14, 2024

An agency like Groove Commerce can help improve your site's conversion rate with eCommerce managed services like A/B testing, user behavior analysis, and site navigation optimization.

Shipping Costs 357

Shipping Costs Improvements Shipping eCommerce 357

Forrester eCommerce

OCTOBER 10, 2023

In an analysis of Forrester’s developer survey data, we found that: C-levels and middle managers know […] In most successful organizations, software developers align their goals with the goals of the business. In the real world, though, that’s not what happens.

Management 433

Management Customer 433

Forrester eCommerce

MARCH 18, 2024

Last week, we issued our analysis of the Q4 2023 earnings announcements of large public technology service providers. Our takeaways? First, tech service providers grew much slower in 2023 than in 2022 signaling a belt tightening in technology spend. While […]

Technology 433

Technology Customer 433

Retail TouchPoints

DECEMBER 31, 2024

She has extensive experience in product management, research development, business analysis and consulting. Ellie Crawford is the Director of Product Management at Manhattan Associates.

Payment Services 311

Payment Services Shipping Costs Retail Shipping 311

Forrester eCommerce

MARCH 28, 2024

My recent analysis of Forrester’s Marketing Survey, 2024, reveals that growing organizations face many of the same challenges as organizations with no growth, but they order their marketing priorities differently.

B2B 410

B2B Marketing Other 410

Forrester eCommerce

JANUARY 30, 2023

You probably already have basic marketing measurement approaches running — whether it’s last-touch or a 30/60/90-day analysis of your email […]

Marketing 351

Marketing Channel Improvements Management 351

Groove

DECEMBER 12, 2024

Don't forget to compress product images, move JavaScript to non-render blocking areas, use srcset (in Cornerstone), and remove any third-party scripts that no longer benefit your data analysis. They also provide competitive analysis data, enabling you to make adjustments that boost your performance even further.

BigCommerce 282

BigCommerce SEO Mobile Improvements 282

Forrester eCommerce

FEBRUARY 8, 2021

I’ll be covering topics like Network Analysis & Visibility (NAV), Zero Trust Architecture, and the Zero Trust eXtended (ZTX) ecosystem. Hello everyone! This January, I joined Forrester as an analyst on the Security and Risk team.

396

396

Retail TouchPoints

JANUARY 6, 2025

In the short term, retailers can conduct a price elasticity analysis to assess how sensitive demand is to price changes. Building Resilience for the Future The complexity of navigating the return of tariffs underscores the importance of adopting proactive strategies that strengthen supply chain networks and foster deeper customer loyalty.

Retail 278

Retail Supplies Apparel Customer Loyalty 278

Retail TouchPoints

OCTOBER 23, 2024

While frictionless technologies offer convenience, they also require the collection and analysis of substantial amounts of detailed consumer behavior and personal data. This method allows for the automatic billing of items taken off shelves without a traditional checkout process.

Technology 275

Technology Consumer Payment Services Retail 275

Retail TouchPoints

JANUARY 25, 2023

Vulnerability prioritization : To truly understand cyber risk and prevent breaches, advanced vulnerability prioritization automatically considers threat intelligence, asset context and attack path analysis. and including attack path analysis can help reduce overall scope of the cardholder data environment (CDE).

Merchant Services 354

Merchant Services Payment Services Mobile Payments Customer Data 354

Retail TouchPoints

FEBRUARY 12, 2025

The screens will play educational videos when an item is placed on a designated tray, including details on ingredients, usage or other product-related information.

Recommendation 179

Recommendation Books Consumer Goods Fashion 179

Groove

FEBRUARY 15, 2024

Here are the advantages of integrating Ahrefs: Comprehensive Keyword Research: Ahrefs has an extensive database that provides you with not only the top-ranking keywords for your search but also advanced analysis. Content Analysis: You receive real-time feedback on your content's readability and keyword usage.

SEO 359

SEO Shopify Blog Marketing 359

Forrester eCommerce

MAY 7, 2024

AppGen platforms will integrate the steps of software analysis, development, security, testing, and delivery by providing TuringBots for both low-code and high-code development spanning every step — all while incorporating the principles of agile and DevOps along the way.

Technology 293

Technology 293

Retail TouchPoints

NOVEMBER 21, 2024

If your team hasn’t considered the following three challenges, though, now is the time – before they become profit pitfalls and everyone from FP&A (financial planning and analysis) to operations is caught flat-footed. with streaming also in the top five.

Shipping Costs 274

Shipping Costs Retail Toys Games 274

Retail TouchPoints

DECEMBER 18, 2024

As VP, Regulatory Analysis and Design at Sovos , Charles Maniace lives and breathes tax. For him, job No. 1 is ensuring Sovos customers remain fully compliant as rates, rules and requirements change around them.

Retail 278

Retail Clothing eCommerce Social Media 278

Retail TouchPoints

MARCH 7, 2025

Strengthening Customer Profiles with Payments Data Retailers also are upgrading their payments systems so they can enhance their data collection and analysis capabilities. POS systems, payment systems, fulfillment and supply chain systems all need to connect better together to provide that seamless customer experience, said Rodrigo.

Payment Services 138

Payment Services Retail POS Fulfillment 138

Forrester eCommerce

AUGUST 19, 2024

For those of you interested in doing a little “now and then” analysis, you’ll want to find the 2004 version of this […] This makes what I believe is the 15th time I’ve authored the wave evaluation of this vendor category!

Marketing 273

Marketing Customer 273