Omnisend

JANUARY 8, 2024

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Understanding how to get repeat customers can boost your revenue. How does this work?

Customer 89

Customer Customer Retention Social Media X-cart 89

Smile.io

NOVEMBER 10, 2021

The most important people to any brand should be the ones they are trying to reach: their customers. Customer analysis tells you who your customers are and what influences their decisions. Key metrics related to your customers can give you critical insight into why your sales figures are in their current state.

Customer 80

Customer Customer Retention Customer Experience Customer Data 80

Ecommerce Platforms

JULY 10, 2021

Using analytics unlocks a fair few benefits, including: Being able to gather accurate data to offer better, personalized, customer-focused marketing and customer service. . Get a proper feel for customer retention and churn. Segment by Littledata. Created by Littledata, this app integrates with Shopify seamlessly.

Shopify 211

Shopify Shipping Costs SEO Live Chat 211

Kissmetrics

JULY 18, 2017

He takes all of this data to see if they are growing… if their growth has slowed… why either is happening… what’s causing it… etc, etc, etc. They know when new customer data is ‘leaking’ outside of their funnel. In other words, they intimately understand the math behind each and every conversion.

Blog 205

Blog Clothing Multi-channel Shipping Costs 205

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

Retailers are leveraging data analytics and customer insights to offer personalized and customized loyalty programs that cater to individual preferences and behaviors. By offering personalized experiences, retailers can deepen customer engagement and loyalty, leading to increased repeat business and brand advocacy.

Customer Loyalty 83

Customer Loyalty Customer Retail Customer Retention 83

Kibo

SEPTEMBER 2, 2020

1-to-1 Personalization describes the practice of delivering a unique, optimal digital experience for each customer using all available data from 1st and 3rd party sources. At scale, an engaging, personalized user experience (UX) can lead to better customer retention, recurring sales, and referrals.

Recommendation 62

Recommendation Omnichannel Customer Retention Customer Experience 62

Algopix

OCTOBER 21, 2023

Customer Retention Rate: This metric reveals how many of your customers return for additional purchases. A high retention rate is a sign of a loyal customer base. Churn Rate: Churn rate is the opposite of customer retention rate. It shows how many customers you lose over a given period.

Shipping Costs 118

Shipping Costs eCommerce Customer Retention Fulfillment 118

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 26, 2019

You need a multi-level approach that considers closed stores, new stores and departments, and comparative analysis. You need to know that your employees are paying for themselves in sales, customer retention, and hourly productivity. Better yet, what data do you collect on your customers in order to market to them effectively?

Operations 59

Operations Management Retail Customer Retention 59

UpSellIt

AUGUST 3, 2023

Improved Customer Satisfaction: When customers receive personalized recommendations and content, they feel valued and understood, leading to higher satisfaction levels. Enhanced Customer Retention: By encouraging repeat business and cultivating client loyalty, personalized experiences lower churn rates.

eCommerce 108

eCommerce Recommendation Accessories Customer Loyalty 108

Omnisend

APRIL 14, 2021

How to Choose Customer Lifecycle Software? Choosing customer lifecycle marketing software will depend largely on the needs of your business. Things to consider include: What kind of customer data is most important for you? What are your growth and retention goals? Customer Retention and Reactivation Tools.

Customer 78

Customer Omnichannel Customer Retention Channel 78

Ecommerce Platforms

MARCH 15, 2021

It's designed to help ecommerce brands utilize historical data to retain customers and grow sustainably. Metrilo operates with the understanding that customer retention using their methods (more on this in a sec) boasts lower acquisition costs and better profit margins. A customer database. Cohort comparisons.

Payment Services 138

Payment Services Merchant Services Live Chat eCommerce Analytics 138

Dynamic Action

APRIL 25, 2023

Limited competitive coverage, profit data and customer data is restricting growth. Retailers are now looking to data and AI more than ever before to aid in decision making to ultimately improve sales revenue, margin and market share.

Retail 62

Retail Accessories Customer Retention Apparel 62

iVend

AUGUST 19, 2024

Customers are much more likely to be loyal when they feel appreciated, known and valued , so appreciation is one of the fastest, and most effective ways to build loyalty. The reason that loyalty is such a big goal in retail is that, quite simply, customer retention is the most cost-effective marketing strategy.

POS 52

POS Point of Sale Customer Customer Loyalty 52

Algopix

JULY 13, 2023

Key Features to Look for in eCommerce CRM Systems Customer Data Management A robust eCommerce CRM system should provide comprehensive customer data management capabilities. This includes storing customer profiles, contact information, purchase history, and communication logs.

eCommerce 78

eCommerce Payment Services Management Customer 78

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 26, 2019

You need a multi-level approach that considers closed stores, new stores and departments, and comparative analysis. You need to know that your employees are paying for themselves in sales, customer retention, and hourly productivity. Better yet, what data do you collect on your customers in order to market to them effectively?

Operations 40

Operations Management Retail Customer Retention 40

OrderDynamics

AUGUST 1, 2017

One way of making the analysis more digestible is to look at three primary tasks : Procuring Product And Making It Available For Sale As Inventory. This inventory plan requires historical and forecast data. It requires statistical analysis and the tools to adjust the plan in the light of certain events. All in one product.

Channel 50

Channel Payment Services Telecommunications Payments 50

Smile.io

FEBRUARY 2, 2024

Repeat Customer Rate 💡 Repeat Customer Rate is the proportion of orders from customers placing at least their second order with a store within the year. Repeat customer rate has increased or remained constant across industries in 2023, indicating increased customer retention.

Customer Loyalty 95

Customer Loyalty eCommerce Customer Merchant Services 95

Smile.io

NOVEMBER 14, 2023

Ecommerce businesses can leverage it for a deeper understanding of customer preferences and create highly targeted marketing campaigns, ultimately boosting sales, conversions, and customer retention. Plus, you will have more marketing attribution with sessions stitched together for your analysis and retargeting efforts. 

Customer Retention 46

Customer Retention Shopify White Paper Multi-channel 46

365 Retail

JANUARY 31, 2022

Whilst adding a raft of new logos in H2 2021 to the roster of brands and retailers already working with MoEngage, including Nestlé, Travelodge and Deutsche Telekom, it was also able to maintain customer retention globally of 97%.

Customer Retention 52

Customer Retention Mobile Technology Channel 52

Powerinbox

DECEMBER 18, 2019

By doing some simple analysis of this data, you can personalize your organization’s marketing efforts and vastly improve both customer retention and sales. Transactional Emails and Personalization. And in return, retailers can drive higher revenue through monetization of emails that are typically non-monetized.

Marketing 48

Marketing Retail Customer Retention Shipping Costs 48

365 Retail

JUNE 5, 2024

When used correctly, customer loyalty programs can be a game-changer in retail, and Starbucks’ success story is testament to that. Costco, the multibillion dollar global retailer is also a fantastic example of a business that implements customer loyalty programs the right way.

Customer Loyalty 52

Customer Loyalty Customer Retail Customer Retention 52

Smile.io

SEPTEMBER 17, 2024

Calculating repeat purchase rate  6 tips to get more repeat customers in Shopify How to get started with effective customer retention Getting started with Smile.io Email and SMS marketing As zero-party and first-party data become increasingly important, ecommerce brands need to personalize their consumer touchpoints.

Shopify 46

Shopify Merchant Services Subscription Customer Retention 46

Retalon

FEBRUARY 15, 2024

Moreover, this deep dive into retail analytics insights helps retailers make informed decisions that drive growth and bolster customer satisfaction. It provides a clear snapshot of past business performances, sales trends, and customer behavior patterns. Business analysis knowledge to translate data into actionable strategies.

Retail 41

Retail Operations Information Management 41

Korona

OCTOBER 6, 2021

It’s time to revamp your winery marketing strategy by personalizing your wine club membership gifts based on a customers database that you can only access through your wine POS system. Wine club membership is essential for service and customer retention. ABC Product Analysis. It’s a must. Multiple club types .

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Smile.io

MARCH 20, 2024

Analysis from Smile Rewards’ network of 100K+ merchants revealed that traditional points programs resulted in a: 9% lift in average order value  3.3x Patrick Trochaniak With a points program, you unlock various features that will further drive customer retention and lifetime value.

Shipping Costs 89

Shipping Costs Shopify Customer Loyalty Merchant Services 89

Omnisend

APRIL 20, 2021

For instance, the shared email addresses, demographics, or browsing history can be used to craft a killer Facebook ad to attract a lookalike audience, or you can use that to retarget those first-time buyers to be your repeat customers. Now that you’ve collected your customers’ data, it’s time to send personalized content.

Mobile 78

Mobile Payment Services Omnichannel Social Media 78

Korona

OCTOBER 6, 2021

It’s time to revamp your winery marketing strategy by personalizing your wine club membership gifts based on a customers database that you can only access through your wine POS system. Wine club membership is essential for service and customer retention. ABC Product Analysis. It’s a must. Multiple club types .

POS 52

POS Payment Services Point of Sale Shipping Costs 52

MakeWebBetter

JULY 30, 2019

Segmenting your customers for your brand is crucial but understanding its advantages is much more vital You must have heard a proverb- ‘Every shoe fits None’. Customer Segmentation is a better choice to know your customer better. Well here it fits exactly same. And in the criteria which best suits them. It is not that […].

Customer 94

Customer eCommerce Customer Retention Social Media 94

MakeWebBetter

JULY 30, 2019

Segmenting your customers for your brand is crucial but understanding its advantages is much more vital You must have heard a proverb- ‘Every shoe fits None.’ Customer Segmentation is a better choice to know your customer better. Well here it fits exactly same. And in the criteria which best suits them.

Customer 68

Customer eCommerce Customer Retention Social Media 68

eCommerceFuel

SEPTEMBER 6, 2023

.” — Drew Sanocki Segmenting customers enables you to tailor your offerings, communication strategies, and services to meet individual needs, creating a more meaningful connection between your brand and customers. Customer segmentation isn’t just about selling more efficiently; it’s about serving more effectively.

Customer 26

Customer Social Media Marketing Recommendation 26

Demac Media

JANUARY 18, 2018

Next you should have already taken the following steps to get your customers more comfortable with your personalized shopping experiences (because no one likes a creeper!). Followed security best practices to protect your customer data? Then you’re ready to boost customer loyalty! Have you: Built Trust?

Customer Loyalty 31

Customer Loyalty Retail Customer Marketing 31

AcquireConvert

JUNE 17, 2024

This system integrates seamlessly with your Shopify store, providing a unified platform for tracking sales, inventory, and customer data across all sales channels. Customer Reports: Understanding your customer base is crucial for targeted marketing and improving customer retention.

Shopify 36

Shopify Payment Services Merchant Services Shipping Costs 36

Ecommerce Platforms

JUNE 20, 2022

It could lead to some customers trying to game the system, where they sign up for a subscription to obtain a quick deal but cancel before the next subscription payment is required. Stores must now collect more customer data, which could lead to defunct payment methods in the future. Spend More Time on Customer Retention.

Subscription 220

Subscription Shipping Costs Merchant Services Payment Services 220

Algopix

JULY 22, 2023

Conversion Tracking and Funnel Analysis Conversion tracking and funnel analysis are crucial for understanding how users interact with an eCommerce website and where they drop off during the customer journey. Understanding Customer Behavior Customer behavior insights are invaluable for improving customer retention and loyalty.

eCommerce 99

eCommerce eCommerce Analytics Social Media eCommerce Platforms 99

ROI Revolution

AUGUST 5, 2021

In this report , uncover full-funnel strategies, an in-depth analysis of programmatic ad types, & more to unravel the mysteries behind programmatic. 65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JUNE 1, 2021

In this report, you’ll uncover full-funnel strategies, an in-depth analysis of programmatic ad types, and more so you can profit off of this channel’s meteoric rise. 65% express the need for more frequent communication with customers. In-depth analysis of the emerging trends redefining advertising and how to leverage them.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

In this report , uncover full-funnel strategies, an in-depth analysis of programmatic ad types, & more to unravel the mysteries behind programmatic. 65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148