retailnext

SEPTEMBER 24, 2019

Retailers depend directly on consumers for their business growth, which has placed shopper experience and customer satisfaction at the top of the priority list, making customer and market research very important. Foot Traffic and Web Analysis – If you’re not doing numbers, you may be missing your shot at success.

Customer Data 88

Customer Data Improvements Customer Social Media 88

Kissmetrics

JUNE 1, 2021

Gift Guides Provide Blog and Social Media Content. They also make for excellent social media posts. Though you may be armed with rich customer data, choosing the right products to include in your gift guide can be a daunting task. Alternatively, you can create polls on your favorite social media channels.

eCommerce 266

eCommerce Gifts Social Media SEO 266

Retail TouchPoints

JULY 28, 2020

Data will come from the 6th edition of the Salesforce State of Marketing report, which surveyed nearly 7,000 global marketing executives. In the previous edition of the State of Marketing Report, the median number of customer data sources for marketers was projected to jump from 10 in 2017 to 15 in 2019 — a 50% increase in just two years.

Webinar 274

Webinar Consumer Marketing Consumer Goods 274

Retail TouchPoints

JANUARY 4, 2023

Beyond the listed menu options, website search bars determine how quickly customers can find specific products and pairings. In addition, automating the analysis of a customer’s previous search histories is an effective way to fuse personalization into the online buying experience. Personalization goes beyond discovery, as well.

eCommerce 302

eCommerce Omnichannel Comparison Shopping Recommendation 302

Retail TouchPoints

JULY 24, 2023

Shoppers are inundated with marketing information from retailers in their email inboxes, on social media, across in-store touch points and more. To determine which method will work best for each consumer, retailers must pay close attention to customer data.

Small Business Retail 246

Small Business Retail Marketing Retail Social Media 246

Kissmetrics

MARCH 5, 2021

Databox pulls your data into one cohesive place so you can track performance and see real-time insights. If you’re interested in taking a deeper dive into your KPI benchmarks and building your own custom data dashboard, then Databox is a great choice. Google Analytics Insights. Statusbrew.

Marketing 287

Marketing Multi-channel Social Media Channel 287

BigCommerce

JUNE 27, 2017

Common tactics to increase website credibility and address specific factors of credibility include providing outside references to the website offer, such as social media posts or reviews by authoritative sites. The easiest way to achieve connectedness is to use social media and establish a presence there.

Improvements 275

Improvements eCommerce Payment Services Merchant Services 275

Retail TouchPoints

SEPTEMBER 12, 2022

A logistics director who was hired in January 2022 focuses on assessing service-level agreements for these partners, conducts competitive analysis and examines customer data to gauge how fulfillment providers are performing.

Social Media 278

Social Media Shipping Costs Customer Experience Consumer 278

Retail TouchPoints

JULY 10, 2023

Generative AI can dramatically improve customer experiences and drive revenue by helping shoppers find the products that most match attributes of what they’re looking for today, not just what they have purchased in the past. The agents can instead focus on dealing with more complicated customer issues or driving customer retention offers.

Merchant Services 279

Merchant Services Shipping Costs Retail Social Media 279

Retail TouchPoints

MARCH 15, 2024

For example, you can buy ads against competitor OOS offerings, promote the product’s pages on social media in a timely manner and send targeted emails to customers who have the product in an abandoned cart. The need for granular data: The accuracy needed for the aforementioned use cases can only be provided by granular data.

Telecommunications 264

Telecommunications eCommerce Platforms Games eCommerce 264

Retail TouchPoints

FEBRUARY 28, 2023

A basic supply-and-demand analysis of this situation would suggest that with a suddenly more price-sensitive consumer base, brand and store loyalty would diminish as shoppers seek out savings from any brand or retail outlet that will offer them. Do they engage with the retailer over social media?

Retail 289

Retail Books Consumer Social Media 289

Kissmetrics

OCTOBER 4, 2020

This is where you should spend most of your time thinking and see how data and analytics syncs up with your main priority. Or perhaps you need to discover new market segments by leveraging customer data. There’s no point in collecting data if you can’t turn that data into actionable insights and strategy.

Technology 283

Technology PPC Marketing Channel 283

BigCommerce

JANUARY 23, 2018

We’ll go through the cost/benefit analysis of these. The biggest 2 of which are issuing the RFP and transferring the data. I’ll give you an RFP template you can print out and use right now –– and introduce you to the free services teams that will migrate your data for you. REMEMBER TO ACCOUNT FOR DATA MIGRATION.

Payment Services 362

Payment Services eCommerce BigCommerce eCommerce Platforms 362

GetElastic

JANUARY 13, 2019

That’s not surprising, given that 75% of online customers expect a response within five minutes. Social media is also a growing avenue for commerce interactions. Data analysis and artificial intelligence make it easier to make sense of the mountains of customer data available.

Customer Experience 150

Customer Experience Customer Multichannel Social Media 150

Retail TouchPoints

MAY 8, 2024

One of the biggest reasons, according to data from Contentsquare , is that while merchants are investing in paid advertising to drive more traffic to their sites, their experiences are riddled with experience gaps that ultimately create frustration for shoppers.

Merchant Services 277

Merchant Services eCommerce Channel Mobile 277

Retail TouchPoints

MARCH 23, 2023

Woven into the all-important checkout can be other valuable information such as promotions, data capture campaigns, loyalty platforms and so on. To go even deeper, this data should ideally be sourced across all channels — in-store, online, on social media, etc. This is the moment to consider the value of that correlation.

Retail 263

Retail Omnichannel Channel Social Media 263

Groove

MARCH 3, 2022

Data-driven decision making involves businesses taking advantage of the statistics, metrics and data that they have available to direct their business decisions. Utilizing business intelligence metrics based on company and customer data allows businesses of all kinds to make smarter decisions internally and externally.

Merchant Services 195

Merchant Services Subscription eCommerce Reference 195

GetElastic

JANUARY 14, 2019

That’s not surprising, given that 75% of online customers expect a response within five minutes. Social media is also a growing avenue for commerce interactions. Data analysis and artificial intelligence make it easier to make sense of the mountains of customer data available.

Customer Experience 136

Customer Experience Customer Multichannel Social Media 136

Retail TouchPoints

APRIL 2, 2021

Instead, analysis and understanding of both structured and unstructured customer data is what’s required if brands want to create extraordinary experiences in a channel-less manner. That’s when the customer will use the channel the brand dictates in order to enjoy the experience.

Retail 165

Retail Specialty Retailers Customer Loyalty Customer Experience 165

Ecommerce Platforms

FEBRUARY 15, 2023

Datasets For the uninitiated, datasets are a collection of data, typically structured for easy analysis. Bright Data has a selection of datasets it can collect. They comprise different data types from various sources. You tell Bright Data what kind of data you want (e.g.,

Social Media 183

Social Media Mobile Information Management 183

Optimizely

JANUARY 25, 2018

You export the data from each software platform, putting it into a giant spreadsheet and spending hours trying to make sense of it all. And while you’ve spent so much time on the analysis, you haven’t had time to work on the creative or the copy for the campaign itself. Correlation doesn’t equal causation, after all.)

B2C 199

B2C Marketing Channel eCommerce Marketing 199

BigCommerce

JULY 30, 2018

We appreciate their many innovations and dedication to providing a world-class customer experience. Data’s Starring Role in Ecommerce. Ecommerce companies have access to an immense amount of valuable customer data. You literally have everything you could want to know about your customers.

eCommerce 258

eCommerce X-cart Social Media Customer 258

Algopix

OCTOBER 15, 2023

Cross-channel tracking, also known as cross-device tracking, involves monitoring customer interactions and behaviors across multiple online channels and devices. These channels can include websites, mobile apps, social media platforms, email, and more.

Channel 128

Channel eCommerce Social Media Customer Loyalty 128

Ecommerce Platforms

MAY 16, 2022

Or, are you, like most ecommerce enterprises, wanting to make the best use of your customer data? revenue generated per customer, per region, percentage of repeat customers, and more. Are you looking for a cloud-based marketing automation solution for your business? Adscale Review: Adscale Solutions.

eCommerce 211

eCommerce Shopify Merchant Services Channel 211

Omnisend

JULY 20, 2021

In this article, we’ll go over: What makes a VIP customer. How to identify them using customer data. What Makes a Customer a VIP? You’ll need to perform an RFM analysis (the foundation for Omnisend’s Lifecycle Stages feature) to manually track and assign scores to your customers. GET FREE TRIAL.

Customer 148

Customer Shipping Costs Social Media Customer Data 148

CPC Strategy

JULY 3, 2024

Predictive Analytics and Data Analysis AI can be used to predict customer behavior and anticipate their needs. This allows brands to proactively engage with customers and deliver personalized marketing messages at the right time. AI is revolutionizing marketing by transforming content creation across all formats.

Marketing 105

Marketing Social Media Recommendation SEO 105

BigCommerce

AUGUST 8, 2018

We can now collect and process petabytes of data and append mass-consumer purchase behavior to an individual’s purchase history to offer relevant and helpful product recommendations. Online retailers are finding clever ways to collect customer data in the forms of: Natural language (through voice, for example).

eCommerce 231

eCommerce Payment Services Technology Recommendation 231

RetailMinded

NOVEMBER 23, 2022

As a retailer, you likely already have a wealth of customer data. This data can include customer contact information, purchase history, and demographic information. In addition, analyzing customer data can help you to identify trends and anticipate future demand.

Customer Data 52

Customer Data Cryptography Customer Retail 52

Ecommerce Platforms

JULY 10, 2021

Social media. How customers interact with your website and at which point they exit. It offers automated tracking of browsing behavior, checkout steps, and sales and customer data. The app automatically connects Google Analytics with Shopify and sends accurate Shopify data to Segment. Email marketing.

Shopify 211

Shopify Shipping Costs SEO Live Chat 211

RTP blog

MARCH 15, 2019

Data and consumer feedback are two of the most valuable commodities in modern retail. Connected pop-ups enable you to cultivate data, test ideas, and engage customers like never before. From testing new product launches to capturing customer data for enhanced CX, pop-up stores provide retail businesses myriad unique benefits.

Events 150

Events Social Media Consumer Banking 150

Ecommerce Platforms

JULY 9, 2022

Customer loyalty programs with distinct customer profiles. Integration with email and social media marketing campaigns. Unlimited support for staff members who can also use your system, with custom staff permissions and role types. Manage inventory across multiple sales channels and locations.

POS 180

POS Shopify Payment Services Shipping Costs 180

Algopix

JULY 22, 2023

Conversion Tracking and Funnel Analysis Conversion tracking and funnel analysis are crucial for understanding how users interact with an eCommerce website and where they drop off during the customer journey. Social Media Metrics With social media becoming a powerful marketing platform, tracking social media metrics is essential.

eCommerce 99

eCommerce eCommerce Analytics Social Media eCommerce Platforms 99

Groove

NOVEMBER 25, 2019

The Marketing Hub offers email marketing, marketing automation through workflows, social media monitoring and posting, analytics tracking and much more. Fortunately, we’ve developed integrations for BigCommerce, HubSpot and Shopify that can help you sync order and customer data into your CRM.

BigCommerce 214

BigCommerce eCommerce B2B Marketing 214

Omnisend

APRIL 18, 2025

If you want to go beyond simply finding Shopify stores and get deeper insights and data like best-selling products, traffic data, and Shopify marketing strategies , specialized Shopify spy tools can help. Shopify merchants often share their store links on social platforms like Facebook, Instagram, and TikTok.

Shopify 78

Shopify Social Media Jewelry Payment Services 78

Inflow Insights

AUGUST 11, 2021

Email marketing, on the other hand, allows you to deliver a longer, more enticing message that packs a bigger punch than a banner ad or a social media post. Conversion rates for email campaigns are nearly double that of social media campaigns, and customers spend more when reached via email.

Marketing 144

Marketing eCommerce Social Media X-cart 144

ESW

JUNE 6, 2024

Gathering Actionable Return Data The data you collect on returns is only as good as the actions you can take from it. You need to set up robust systems to capture data that are accurate and comprehensive. Comprehensive demographic customer data can also enrich your understanding of return reasons.

Merchant Services 78

Merchant Services Social Media Consumer Electronics Customer Experience 78

ESW

JUNE 4, 2024

Gathering Actionable Return Data The data you collect on returns is only as good as the actions you can take from it. You need to set up robust systems to capture data that are accurate and comprehensive. Comprehensive demographic customer data can also enrich your understanding of return reasons.

Merchant Services 78

Merchant Services Social Media Consumer Electronics Customer Experience 78