Retail TouchPoints

OCTOBER 22, 2020

Treasure Data has added new product capabilities for its customer data platform as well as 15 new integrations, bringing the total number of connectors in its network to more than 170. The solution provider also launched an in-store SDK that aims to offer retailers a complete, unified view of the shopper journey.

Customer Data 198

Customer Data Mobile Marketing Customer 198

Groove

OCTOBER 22, 2024

For instance, BigCommerce and Feedonomics make it easy to manage product data feeds across marketplaces and automatically update inventory levels so you don't run the risk of overselling. This lets you take a data-based approach to cross-channel eCommerce and more easily identify areas for improvement.

eCommerce Platforms 326

eCommerce Platforms Omnichannel Online Retail Multi-channel 326

Retail TouchPoints

FEBRUARY 17, 2021

Reward Your Most Loyal Customers. Loyalty programs offer another tool to track buying behavior and gather customer data while also driving additional revenue. This type of one-to-one proactive outreach about highly relevant topics is effective in driving return visits and sales of high-margin full-price items.

Customer Data 286

Customer Data Marketing Customer POS 286

Omnisend

MAY 24, 2021

The best way to learn about your customers’ preferences and behavior is through customer analytics, which helps to visualize your customer data and allows you to provide personalized, relevant messaging at exactly the right times. But first, let’s take a closer look at what customer data analysis is.

Customer 134

Customer Customer Data Customer Retention Omnichannel 134

Ecommerce Platforms

JULY 10, 2021

Do you want access to valuable information about your customers, sales, and business? If so, you're likely already relying on analytics tools to provide that data. Get a proper feel for customer retention and churn. More specifically, Crazy Egg provides analytics on your: Organic content. Email marketing.

Shopify 211

Shopify Shipping Costs SEO Live Chat 211

Dynamic Action

SEPTEMBER 12, 2024

Summary Retailers often look at business, competitor, or customer data alone, meaning they only get a piece of the story. AI-driven retail technology that connects these metrics provides insights that are market-informed, profit-aware, and customer-centric.

Retail 62

Retail Customer Data Information Technology 62

RTP blog

OCTOBER 15, 2018

However, the biggest hurdle, one which makes this shining moment of truth dull, is the “introvert” approach of retailers in collecting their customers’ data. Why Should Retailers Collect Customer Data? Understanding customer needs deeply, and accepting it to be the new norm, is the prime reason to collect data.

Customer Data 150

Customer Data Customer X-cart Retail 150

iVend

OCTOBER 16, 2023

There’s one approach that is proven to work to engage customers, enhance their experience and increase spend – and that’s personalization. iVend helps retailers iVend helps retailers to capture and analyse customer data. Read how our analytics system helps retailers with personalization.

POS 105

POS Payment Services Payments Omnichannel 105

BigCommerce

JUNE 22, 2017

That’s why ecommerce analytics are so incredibly important for online brands. It’s also why BigCommerce, in 2015, acquired Jirafe Analytics –– the ecommerce analytics industry leader with customers including: Nasty Gal. Why We Updated Our Ecommerce Analytics + Insights Suite. I’m not a data scientist.

eCommerce Analytics 402

eCommerce Analytics BigCommerce eCommerce Shipping Costs 402

365 Retail

JANUARY 18, 2024

The world of customer data is rapidly changing, and companies are responding with diverse strategies to stay ahead in this dynamic environment. The data foundation is behind the wall, and all the marketing and analytics tools get power from the foundation. Let’s dive in.

Customer Data 62

Customer Data Customer Multi-channel Events 62

Retail TouchPoints

FEBRUARY 9, 2023

When the first Batteries Plus opened in 1988 in Green Bay, Wis. it was a groundbreaking retail concept, in many ways heralding a new era of personal computing and electronics.

Customer Data 237

Customer Data Customer Omnichannel Electronics 237

Groove

OCTOBER 11, 2024

Laws like TCPA and GDPR protect customer data and prevent businesses from invading messaging inboxes without permission. Personalization Options Customer data can help businesses tailor messages for better engagement. Merchants benefit from unified customer profiles that combine email and SMS data.

Merchant Services 345

Merchant Services eCommerce Platforms eCommerce Marketing 345

Retail TouchPoints

SEPTEMBER 9, 2024

Family Dollar will use solutions from Dunnhumby to make merchandising and category management more customer-centric across its store network. ” In June 2024 Family Dollar parent company Dollar Tree initiated a strategic review of the struggling banner, with options including a sale, a spinoff or “other disposition of the business.”

Management 286

Management Customer Data Consumer Improvements 286

Groove

OCTOBER 5, 2024

Analytics and Reporting Desirable email platforms offer a variety of analytics that can help boost your performance and optimize campaigns. Responsive customer support and resources will help you run your campaigns. Detailed analytics help brands optimize their campaigns and boost revenue.

eCommerce 325

eCommerce Merchant Services Marketing Demo 325

Retail TouchPoints

FEBRUARY 8, 2024

The digital marketplace solution from Intelligence Node — which is powered by generative AI and real-time data capture — generates comprehensive product listings and ratings for customers while also providing custom, data-rich insights to guide a company’s marketing strategies.

Customer Experience 278

Customer Experience Improvements Customer Data Information 278

Groove

JULY 30, 2024

In eCommerce, few things are more valuable than customer data. But some types of customer data are even more valuable than others. In data-driven marketing, "zero party data" has emerged as a common buzzword, and it represents a paradigm shift in how companies approach collecting and using customer data.

Customer 195

Customer Customer Data Games eCommerce 195

Digital Doughnut

JANUARY 29, 2024

UK’s retail landscape is evolving rapidly, with Customer Data Platforms (CDPs) at the forefront, helping retailers to intimately understand their customers.

Customer Data 52

Customer Data Customer Retail Mobile 52

Forrester eCommerce

MAY 15, 2020

Spring is usually an exciting time in the sports world. It marks the culmination of the men’s and women’s college basketball seasons, the NBA and NHL playoffs begin, the domestic European soccer (football) leagues are in full swing and the Boston Marathon traditionally takes place on the third Monday of April. But the COVID-19 crisis […].

Customer Data 459

Customer Data Customer 459

Retail TouchPoints

OCTOBER 18, 2023

For retailers with overseas customers, the returns process can be more complex, with potentially more loopholes for returns fraud. Data analytics of returns patterns is something Asendia can offer clients through the e-PAQ Returns solution. Our system provides a full suite of retailer reports and dashboards.

Payment Services 277

Payment Services Shipping Costs Payments Shipping 277

Dynamic Action

JULY 25, 2023

Summary Making decisions informed by accurate data and data analytics helps companies avoid bad business outcomes. The retail space is advancing and retail data analytics is necessary for businesses not to fall behind. Imagine how proper data analysis might have changed this situation.

Retail 62

Retail Improvements Information Customer Data 62

RetailMinded

NOVEMBER 23, 2022

As a retailer, you likely already have a wealth of customer data. This data can include customer contact information, purchase history, and demographic information. In addition, analyzing customer data can help you to identify trends and anticipate future demand.

Customer Data 52

Customer Data Cryptography Customer Retail 52

Groove

MARCH 6, 2024

It allows users to effectively collect and organize customer data for easier, more streamlined segmentation. Klaviyo enables the creation of targeted, fully personalized campaigns that support stronger customer-brand relationships. It can also be used to automate various aspects of your campaign, including triggered emails.

Social Media 325

Social Media Customer Data Shopify Management 325

Retail TouchPoints

SEPTEMBER 5, 2024

Shah is a professor and a director of Statistics and Data Science Center at MIT. He previously co-founded Celect, a predictive analytics platform for retailers, which he sold to Nike. Despite these advancements, many retailers still struggle in one key area: merchandising. Merchandising plays an essential role for modern retailers.

Retail 312

Retail Reference Social Media Technology 312

Retail TouchPoints

JUNE 10, 2024

How much that will in turn impact your business depends on how many of your customers use Chrome to access your sites. First, look at your website analytics platform and run a report measuring the amount of traffic by browser. Courtney Fenstermaker is Head of Industry at InfoTrust for its Direct-to-Consumer digital analytics team.

Marketing 299

Marketing Customer Social Media POS 299

Digital Doughnut

SEPTEMBER 26, 2022

Today, companies hold a wealth of customer data that can provide the insights they need–and they are turning to product and marketing analytics to unlock them. Whilst these two types of analytics processes generate specific insights, used in conjunction they become a revenue-driver.

Marketing 59

Marketing Customer Data Customer B2B 59

Retail TouchPoints

DECEMBER 15, 2022

Also, it is not enough for marketers to just ‘know’ their customers; it is important for them to be one step ahead and predict what they need and how they will behave. In the current scenario, what customers expect from brands is often changing in a dynamic manner. Sachin Dev is Director of Pre-Sales and Solutioning at Algonomy.

Multi-channel 246

Multi-channel POS Customer Data Mobile 246

RTP blog

MARCH 2, 2018

But amidst all the talk about the customer experience has to be a conversation about big data — specifically the fact that retailers need to rely on analytics as their No. 1 driver in bolstering the customer experience.

Customer Experience 150

Customer Experience Customer Supplies Point of Sale 150

Dynamic Action

JUNE 16, 2023

Summary The adoption of data-backed decisions not only eliminates the guesswork, but can save time for teams as well as improve the quality of analysis. Teams can no longer rely on historical data alone. Analytics tools have the power to provide actionable insights. Take a retail business.

Social Media 62

Social Media Retail eCommerce Platforms Information 62

Retail TouchPoints

FEBRUARY 15, 2023

Accenture’s AI.Retail platform — which helps retailers better utilize data and artificial intelligence to optimize common operations such as customer acquisition, pricing and promotions, assortment and supply chain — can now be deployed on Google Cloud. Current customer Albertsons Cos.

Merchant Services 290

Merchant Services Supplies Retail Customer Data 290

retailnext

SEPTEMBER 24, 2019

Retailers depend directly on consumers for their business growth, which has placed shopper experience and customer satisfaction at the top of the priority list, making customer and market research very important. When you’re aiming for success in the retail industry, customer experience makes a world of difference.

Customer Data 88

Customer Data Improvements Customer Social Media 88

Retail TouchPoints

FEBRUARY 27, 2023

When we’re talking about the inventory buildup, it should be a strategic discounting/promotional strategy based on sophisticated customer data analytics,” said Ted Vaughan, Audit Office Managing Partner at BDO in an interview with Retail TouchPoints. These tech investments are likely to be crucial.

Supplies 262

Supplies Retail Customer Data Technology 262

RTP blog

JULY 21, 2017

By Prachi Gupta, July Systems How to keep track of the connected customer - that’s the challenge of a modern retailer. Back in the day, it was not uncommon to find customer data stored in different databases in the finance, sales and marketing departments. Well, the web analytics software was indeed a data generating factory.

Customer 150

Customer Retail Arts Technology 150

Retalon

FEBRUARY 15, 2024

In the fiercely competitive retail landscape, the strategic use of retail analytics insights stands as a beacon for businesses aiming to surge ahead. Retail analytics insights have morphed into a critical tool for decision-makers, striving to foster growth and customer loyalty.

Retail 41

Retail Operations Information Management 41

Retail TouchPoints

SEPTEMBER 8, 2023

But the report noted that most organizations need mature governance to master technology, data and analytics before they can maximize AI’s benefits. Use cases for generative AI should be pragmatic and pay close attention to issues such as consumer data privacy.

B2C 263

B2C Marketing Technology Customer Data 263

Retail TouchPoints

JULY 24, 2024

Among the improvements that have been made to the site are: A streamlined shopping experience : A headless API infrastructure provides a simple checkout flow with flexible fulfillment options; Comprehensive data modeling and advanced analytics : Custom data modeling will enable actionable insights and an improved experience for customers and vendors; (..)

Fulfillment 263

Fulfillment Customer Loyalty Banking eCommerce Platforms 263

Retail TouchPoints

FEBRUARY 28, 2024

This same guided approach to building can be applied to data models, especially useful for achieving fast, low-risk and low-cost models suited for purpose in specific vertical industries like retail commerce. Analysts save time that would otherwise be spent developing data models from scratch.

Toys 260

Toys Supplies Improvements Marketing 260

Smile.io

NOVEMBER 10, 2021

Customer analytics helps you make informed business decisions that are influenced by the choices your customers make. Data from every step of the customer experience can help businesses strategize their marketing and sales efforts and lead generating strategies. Everybody ends up happy!

Customer 77

Customer Customer Retention Customer Experience Customer Data 77