Retail TouchPoints

JUNE 28, 2022

While retailers can do little to affect world events and macro inflation, they can make use of an often underused asset they already have: customer data. Retailers that know their customers and can anticipate their needs through more personalized experiences will remain top of mind for consumers.

Customer Data 290

Customer Data Customer Retail Consumer 290

Retail TouchPoints

DECEMBER 12, 2024

These are the kinds of unexpected brand alignments that commerce media is enabling, allowing companies to tap into complementary audiences and create unique win-win value propositions for brands that might not have interacted otherwise.

Travel 173

Travel Books Accessories eCommerce Technology 173

Ecommerce Platforms

JULY 10, 2021

Do you want access to valuable information about your customers, sales, and business? If so, you're likely already relying on analytics tools to provide that data. Get a proper feel for customer retention and churn. 6 of the Best Ecommerce Platforms and Solutions. KISSmetrics by Five Thrive. Email marketing.

Shopify 211

Shopify Shipping Costs SEO Live Chat 211

Ecommerce Platforms

APRIL 7, 2022

One area in which this has become particularly prominent is web analytics. A website that isn’t using ethical website analytics will collect data on where you are, how you use the site, and how often. If the website uses Google Analytics, for example, that data will then be sold to other businesses. Go to the top.

Payment Services 211

Payment Services Small Business Retail Customer Recommendation 211

Retail TouchPoints

FEBRUARY 12, 2025

Software is the lifeblood of the modern retailer, powering everything from ecommerce platforms to supply chain logistics and customer engagement. This minimizes delays in patching risks and ensures a faster, more efficient response to security threats.

Retail 277

Retail Technology Supplies Operations 277

Retail TouchPoints

SEPTEMBER 5, 2024

Shah is a professor and a director of Statistics and Data Science Center at MIT. He previously co-founded Celect, a predictive analytics platform for retailers, which he sold to Nike. Despite these advancements, many retailers still struggle in one key area: merchandising.

Retail 312

Retail Reference Social Media Technology 312

Retail TouchPoints

JULY 28, 2023

Andreas Arentoft is a data and technology nerd currently working as the Head of Go-to-Market, Technology at Precis Digital. With a diverse background in designing advanced media buying strategies and custom data solutions, Arentoft focuses on bridging technology and business problems to find action-oriented solutions.

eCommerce Platforms 244

eCommerce Platforms eCommerce Technology Marketing 244

Groove

MARCH 6, 2024

It allows users to effectively collect and organize customer data for easier, more streamlined segmentation. Klaviyo enables the creation of targeted, fully personalized campaigns that support stronger customer-brand relationships. These include key platforms like Slack, Salesforce, Trello, LinkedIn Sales, and Shopify.

Social Media 336

Social Media Customer Data Shopify Management 336

BigCommerce

FEBRUARY 7, 2018

It’s time to switch ecommerce platforms. It’s time to find the right ecommerce platform fit for your unique business, which means it’s time to issue an RFP. Here are the 176 questions you’ll want clarity on before you begin to narrow down your ecommerce platform choices when approaching a migration.

Merchant Services 83

Merchant Services Payment Services Shipping Costs eCommerce 83

Retail TouchPoints

JULY 24, 2024

Underpinning the relaunch will be ecommerce platform Spresso , which had been a part of Boxed until the brand’s bankruptcy, at which point the technology division was spun off as a separate entity. Jared Yaman, formerly COO and Co-founder of Boxed, now serves as Spresso’s CEO.

Fulfillment 263

Fulfillment Customer Loyalty Banking eCommerce Platforms 263

Groove

APRIL 16, 2024

Adobe Commerce (Magento) Another wildly popular eCommerce platform, Adobe Commerce (better known as Magento) is an open-source eCommerce solution that offers an impressive list of features and functionalities.

BigCommerce 277

BigCommerce Magento Multi-channel Shopify 277

Omnisend

MAY 24, 2021

The best way to learn about your customers’ preferences and behavior is through customer analytics, which helps to visualize your customer data and allows you to provide personalized, relevant messaging at exactly the right times. But first, let’s take a closer look at what customer data analysis is.

Customer 134

Customer Customer Data Customer Retention Omnichannel 134

Retail TouchPoints

MARCH 15, 2024

Digital shelf optimization (DSO) means constantly making changes to your product display on ecommerce platforms in an attempt to keep it as optimal as possible. Identifying the performance and optimization opportunities for all these elements requires digital shelf analytics (DSA) to cover a variety of data points.

Telecommunications 264

Telecommunications eCommerce Platforms Games eCommerce 264

Ecommerce Platforms

APRIL 5, 2023

The best subscription ecommerce platform gives today’s business owners an exceptional way to increase the lifetime value of their customers, and unlock recurring revenue. Today, we’re going to be reviewing some of the top subscription ecommerce platforms available to business owners in 2023.

eCommerce Platforms 104

eCommerce Platforms Subscription Payment Services eCommerce 104

Groove

AUGUST 18, 2020

No matter the size of your B2B or B2C eCommerce business, Klaviyo can help your store grow. Store all of your customer data in one place, and deliver customized experiences through email and other owned channels. Real-Time Customer Data. Data Science.

Merchant Services 330

Merchant Services Shopify Subscription Multi-channel 330

Groove

NOVEMBER 17, 2020

How Klaviyo Helps Build Customer Relationships. Klaviyo has over 100 native integrations to help eCommerce businesses take advantage of important customer data, such as email, phone number, first and last order dates and more. Data Science & Reporting. The value of any individual customer. Integrations.

BigCommerce 300

BigCommerce Customer Data Social Media eCommerce 300

GetElastic

DECEMBER 7, 2017

This not only has advantages for loyalty, but can provide valuable data for several other purposes including target marketing and reducing shopping cart abandonment.” ” Video analytics can now monitor what you buy, and what you return to the shelf or leave in your basket.

Payment Services 133

Payment Services Merchant Services Customer Data Customer 133

GetElastic

DECEMBER 7, 2017

This not only has advantages for loyalty, but can provide valuable data for several other purposes including target marketing and reducing shopping cart abandonment.”. Video analytics can now monitor what you buy, and what you return to the shelf or leave in your basket.

Payment Services 133

Payment Services Merchant Services Customer Data Customer 133

Optimizely

AUGUST 16, 2018

But knowing it’s important and actually being able to utilize data are very different things. Unfortunately, complete and accurate customer data has been shockingly difficult to get your hands on in B2C marketing. But what if you could eliminate the gap between data and marketing execution? Own your customer data.

B2C 210

B2C Customer Data Omnichannel Marketing 210

lateshipment

FEBRUARY 1, 2025

Retain a sale with positive returns experiences 84% of customers will never return to a brand after a negative return experience. In other words, an unoptimized, frustrating returns experience = no repeat customers and diminished revenue. Key Benefits Offers a centralized returns data dashboard and dataset exports.

Management 130

Management Shipping Costs eCommerce eCommerce Platforms 130

Groove

JUNE 27, 2022

Retailers need a way to automatically contact prospects and customers regarding promotions, new products, and order updates. Klaviyo solves these eCommerce challenges and more by integrating with all modern eCommerce platforms to send the right messaging to the right people at exactly the right time via email or SMS.

Customer Data 195

Customer Data Multichannel Shipping Costs eCommerce 195

Groove

MARCH 5, 2024

More than 900 integration with eCommerce platforms Free migration and onboarding for businesses transitioning from another provider. Particularly, eCommerce sellers with physical products will find Klaviyo will meet their initial needs while also helping them scale their online stores. Paid Klaviyo plans start at $35.

Live Chat 209

Live Chat eCommerce Platforms WooCommerce Shopify 209

Optimizely

JANUARY 29, 2019

The Customer Data Platform (CDP) and Business-to-Consumer Customer Relationship Management (B2C CRM) promise similar capabilities, but deliver very different functionality for marketers. In addition, the data in the CDP can not only go in, but also out — so other systems can use this customer database.

B2C 210

B2C Customer Data eCommerce Platforms Marketing 210

Kissmetrics

JUNE 1, 2018

A customer marketing platform that makes it easy to engage each customer precisely the way they want and expect–and build a relationship that lasts forever. The biggest difference is Alliioop was built on a customer analytics platform. Blanket emails won’t work.

Customer 279

Customer Marketing Shopify Demo 279

Groove

MAY 3, 2018

Yotpo sources customer reviews, ratings and photos in one place to help brands curate on-site social proof for their products. With social shopping capabilities, a partnership with Google search, native analytics tracking and more, brands can dominate multiple platforms with ease.

BigCommerce 285

BigCommerce Marketing eCommerce Social Media 285

Optimizely

JULY 17, 2018

As a marketer, you understand why you’re collecting the data, but what are you doing with it? In fact, fewer than a quarter of marketers are extremely satisfied with their ability to use customer data to create more relevant experiences. And 54 percent of marketers are only using half of their customer data.

Marketing 170

Marketing Social Media Customer Data B2C 170

BigCommerce

MAY 1, 2018

Many brands think access to big data is confined to big retailers that can afford an in-house team or who can afford to buy data from data brokers. You’ll be happy to discover that this logic is flawed, as even the smallest businesses have the means to access and analyze ecommerce big data. Customer service.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Optimizely

JANUARY 16, 2018

You need to know as much as possible about your customers if you want to sell them your products, convert them into loyal customers, and inspire them to recommend you to friends and family. But where is your detailed customer data? Improve customer service. Customer data also includes customer service data.

eCommerce 191

eCommerce B2C Social Media Customer Data 191

Retail TouchPoints

APRIL 22, 2024

This proactive approach is seen in multiple industries, from telecommunications — where providers address network issues before they affect users — to ecommerce platforms that engage customers at critical moments to prevent shopping cart abandonment.

Customer Experience 330

Customer Experience Arts Customer Telecommunications 330

Retail TouchPoints

AUGUST 19, 2020

But with tech tools like Shopify and Squarespace, together with APIs from the likes of Stripe and Affirm, brands can regain control of their experience and backend logistics while still offering a seamless buying experience for their customers. . Data And Insights. Brand Experience.

eCommerce 274

eCommerce Merchant Services Games Payment Services 274

Groove

JUNE 17, 2024

This comprehensive guide will provide an in-depth analysis of the key factor that impacts eCommerce merchants, including eCommerce technology stack, and explore the challenges associated with different approaches. Salesforce , HubSpot ) for managing customer data and communication. Analytics integrations (e.g.,

eCommerce 195

eCommerce Magento WooCommerce Merchant Services 195

Algopix

JULY 20, 2023

Key Factors to Consider When Choosing a Payment Processing Software When selecting the best payment processing software for your eCommerce business, several key factors should be taken into account: Security and Fraud Prevention Security should be a top priority when dealing with online payments.

Payment Services 18

Payment Services Merchant Services eCommerce Payments 18

Retail TouchPoints

JANUARY 24, 2024

Influx of AI and Hyper-Personalization AI and hyper-personalization will be a driving force in B2B ecommerce in 2024. B2B brands should invest in AI-driven CRM (customer relationship management) systems to analyze customer data, offering insights for personalized marketing and sales strategies.

B2B 263

B2B eCommerce BigCommerce Omnichannel 263

Kissmetrics

OCTOBER 10, 2017

GrowthScout has a step-by-step guide to setup your Google Analytics for tracking revenue by traffic. For e-commerce stores with a huge SKU inventory though, this is a necessary metric to pay attention to. Google Analytics Enhanced E-commerce has this data readily available in the “product performance” section.

eCommerce 207

eCommerce Shipping Costs eCommerce Platforms Mobile 207

Groove

MAY 15, 2023

This comprehensive guide will provide an in-depth analysis of the key factors that impact eCommerce merchants, including eCommerce platforms, and explore the challenges associated with different approaches. Salesforce , HubSpot ) for managing customer data and communication. Analytics integrations (e.g.,

eCommerce 195

eCommerce Magento WooCommerce Merchant Services 195

Ecommerce Platforms

MARCH 26, 2019

We also highlighted who should consider using each platform to help you determine which SquareSpace alternative will suit your business needs. Shopify is a leading e-commerce platform serving over one million and powers 500,000 plus stores. It’s not the most intuitive e-commerce platform.

Shipping Costs 162

Shipping Costs 3dcart Volusion eCommerce Platforms 162

Kissmetrics

SEPTEMBER 12, 2020

eCommerce platforms. Another type of website builder are eCommerce platforms. These platforms allow you to build and manage online stores through the ability to list goods, fulfill orders, and take payments. It will probably lack the in-depth analytic tools that a dedicated landing page builder would have.

Merchant Services 363

Merchant Services Payment Services Shopify Shipping Costs 363