Retail TouchPoints

OCTOBER 18, 2023

Some fashion brands, including Zara, J.Crew and Uniqlo , have begun charging for returns in order to claw back lost revenue and dissuade certain behaviors. For retailers with overseas customers, the returns process can be more complex, with potentially more loopholes for returns fraud.

Payment Services 232

Payment Services Shipping Costs Payments Shipping 232

BigCommerce

JUNE 22, 2017

Unlike the hare, though, ecommerce business don’t have a physical road on which to gauge their progress –– or note their missteps. That’s why ecommerce analytics are so incredibly important for online brands. Why We Updated Our Ecommerce Analytics + Insights Suite. I’m not a data scientist. Data Accuracy.

eCommerce Analytics 402

eCommerce Analytics BigCommerce eCommerce Shipping Costs 402

Retail TouchPoints

SEPTEMBER 26, 2024

Due to AI tools that make it easier for criminals to synthesize identities from stolen customer data and manage them, banks and commerce are expected to lose close to $5 billion this year to this type of fraud. Personalizing messaging for synthetic customers is an investment that won’t pay off in terms of lifetime value.

Payments 212

Payments Payment Services Retail Banking 212

Ecommerce Platforms

AUGUST 11, 2022

With an OTT platform, content creators can build online hubs for their videos, monetize their work in a range of different ways, and explore the benefits of both live streaming and video on demand. Members can even build their own profiles with custom avatars, and “like” the videos they enjoy most. Endless video monetization options.

Payments 104

Payments Multi-channel Payment Services Subscription 104

Retail TouchPoints

OCTOBER 21, 2024

Adding verification steps or introducing slight delays in the refund process also can help deter fraudulent claims without significantly impacting the experience of legitimate customers. Data analytics plays a crucial role in identifying and preventing refund fraud.

Retail 252

Retail Payment Services Technology Payments 252

MagentoBrain

MARCH 9, 2023

In today's world, customers demand easy and secure payment methods when they shop online. For an ecommerce business to thrive, it's important to provide customers with payment options that suit their needs. This is where payment gateways come in. What is an Ecommerce Payment Gateway?

Merchant Services 52

Merchant Services Payment Services Payments eCommerce 52

Ecommerce Platforms

MARCH 24, 2022

With an all-in-one CRM solution, you can combine multiple business processes in one environment, from customer segmentation, to setting up automated email and SMS marketing campaigns. This sensational tool is designed to help your WooCommerce analytics run smoothly, without any painful integrations. Further reading ??.

eCommerce 193

eCommerce Payment Services Payments WooCommerce 193

MagentoBrain

MAY 4, 2023

Magento Business Intelligence is an analytics platform that is designed specifically for e-commerce businesses. It is a cloud-based solution that provides users with the ability to collect, analyze, and interpret data from their online store, allowing them to make informed decisions and optimize their operations.

Magento 52

Magento Payment Services Payments eCommerce 52

Ecommerce Platforms

MARCH 14, 2022

The pandemic laid bare the problems with the conventional checkout process, and companies began looking at more efficient, and more hygienic, ways to process payments. The rising average transaction value per user underlines the importance of upgrading to a mobile POS system, especially for small business owners.

POS 197

POS Payment Services Mobile Payments 197

Ecommerce Platforms

APRIL 5, 2023

The best subscription ecommerce platform gives today’s business owners an exceptional way to increase the lifetime value of their customers, and unlock recurring revenue. Transaction fees for those not using Shopify payments Some add-ons can have additional fees Further reading ?

eCommerce Platforms 104

eCommerce Platforms Subscription Payment Services eCommerce 104

Retail TouchPoints

JULY 17, 2024

Continued Margin and Cost Pressure While revenues are increasing, food retailers are still experiencing inflationary pressure, attributed to strong demand, higher-than-average wage growth in the industry and ongoing labor shortages. The frequency and sophistication of cyberattacks continue to increase.

Payment Services 242

Payment Services Retail Customer Experience Supplies 242

Retail TouchPoints

AUGUST 8, 2024

Many consumers misunderstand or overlook the implications of data sharing and struggle with complex privacy settings,” said Bharath Thota, a Partner in the Digital and Analytics practice at Kearney. Increasing consumer education on data privacy and simplifying privacy settings are crucial.

Retail 269

Retail Payment Services Consumer Payments 269

Groove

JUNE 17, 2024

Introduction The eCommerce tech stack is the foundation of any successful online business. Choosing the right tech stack for your eCommerce store is crucial for ensuring a seamless user experience, scalability, and integration with other essential business processes. Analytics integrations (e.g.,

eCommerce 195

eCommerce Magento WooCommerce Merchant Services 195

365 Retail

MARCH 10, 2024

According to Statista, the international revenue hit $6 trillion by the end of 2023 and is projected to reach $6.9 If you want to launch an e-commerce business or just plan to stay competitive, it’s essential to be aware of the trends that redefine the industry landscape. trillion in 2024.

eCommerce 103

eCommerce Payment Services Payments eCommerce Marketing 103

Retail TouchPoints

JUNE 30, 2021

In fact, 85% of professionals who have used customer journey maps found that they increased customer satisfaction, lowered churn, reduced complaints, and raised their Net Promoter Score (NPS ). Understand the customer base. The phrase “know your customer” is increasingly important. Personalize each customer experience.

Merchant Services 189

Merchant Services Payment Services Payments Customer 189

Retail TouchPoints

OCTOBER 30, 2024

Customers want personal, seamless, no-contact experiences, and each additional endpoint helps provide what today’s customers expect. Tablets and mobile devices put customer data at employees’ fingertips, allowing them to provide a personal shopping experience while reducing wait times.

Payment Services 194

Payment Services Customer Experience Customer Data Management 194

Korona

JANUARY 26, 2023

Despite the sheer diversity of all these channels, one crucial tool can synchronize sales and customer data across these platforms: POS software. Sales and inventory information is synchronized and stored electronically as soon as a payment is made, allowing for better inventory control in retail stores. million by 2027.

Point of Sale 52

Point of Sale Payment Services Multichannel Payments 52

Ecommerce Platforms

JUNE 15, 2023

Some features unique to Shopify include custom report building, built-in dropshipping, streamlined checkout and shopping cart, built-in product fulfillment, industry-leading processing rates with Shopify Payments, and international commerce features like duties, import taxes, product pricing by market, and local payment methods.

Shopify 104

Shopify Payment Services Payments Shipping Costs 104

Ecommerce Platforms

DECEMBER 28, 2021

Square for Restaurants is a dedicated restaurant POS and online solution built by one of the world’s biggest payment processors. You can choose features based on the kind of restaurant you run, with options available for pubs and lounges, takeaways, customer service, and full-service companies. High-quality customer service.

Payment Services 104

Payment Services Payments POS lightspeed 104

Ecommerce Platforms

SEPTEMBER 21, 2021

Sellfy also has a Zapier integration now that allows you to connect with over 750 apps in the Zapier database and streamlines the selling process through automation. Discounts and Analytics. Two Payment Options with Quite a Few Customization Modules. They also offer webhooks that allow users to add custom functionalities.

Payment Services 196

Payment Services Payments PayPal Social Media 196

Groove

MAY 15, 2023

Introduction The eCommerce tech stack is the foundation of any successful online business. Choosing the right tech stack for your eCommerce store is crucial for ensuring a seamless user experience, scalability, and integration with other essential business processes. Analytics integrations (e.g.,

eCommerce 195

eCommerce Magento WooCommerce Merchant Services 195

Retail TouchPoints

AUGUST 17, 2023

This technology blends public and private cloud services to deliver the perfect environment for processing, storing and scaling data. AI can optimize store layouts based on shopper behavior, enhance customer service with AI-powered chatbots and equip businesses with real-time analytics for informed decision-making.

Consumer 218

Consumer Payment Services Food and Beverages Supplies 218

Retail TouchPoints

AUGUST 14, 2020

Successful retail marketers are embedding their brands within the platforms and devices that are most popular with their customers. Social commerce, engaging customers through influencers and shoppable posts are a few of the strategies being used by top retailers. “We’re Currently, only 35%.

Webinar 253

Webinar Consumer Payments Marketing 253

Ecommerce Platforms

OCTOBER 4, 2022

When successfully running an online store, you have to sell products and process payments. You also need to market your items, engage with your audience, and monitor your performance using powerful analytics. Data Analytics. Build customer loyalty with multi-tier reward systems. Client Management.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Ecommerce Platforms

JANUARY 12, 2023

Shopify is the perfect choice if you already have a thriving online store, and you want to start accepting payments in the physical world too. Not only do you get a robust environment for managing payments, but you’ll also be able to access a host of extra tools, like invoicing, marketing campaigns and more. Try Shopify POS.

POS 104

POS Payment Services Shipping Costs Payments 104

Ecommerce Platforms

JANUARY 12, 2023

Shopify is the perfect choice if you already have a thriving online store, and you want to start accepting payments in the physical world too. Not only do you get a robust environment for managing payments, but you’ll also be able to access a host of extra tools, like invoicing, marketing campaigns and more. Try Shopify POS.

POS 104

POS Payment Services Shipping Costs Payments 104

Ecommerce Platforms

JANUARY 11, 2023

Plus, there are some fantastic analytical capabilities for learning more about your target audience. Great analytics. There are built-in analytics and reporting to measure engagement and ROI. You can also customize registration and ticketing, access chat-enabled lobbies, and live-stream session content to third-party platforms.

Webinar 197

Webinar Live Chat Multi-channel Events 197

Ecommerce Platforms

JANUARY 11, 2023

Plus, there are some fantastic analytical capabilities for learning more about your target audience. Great analytics. There are built-in analytics and reporting to measure engagement and ROI. You can also customize registration and ticketing, access chat-enabled lobbies, and live-stream session content to third-party platforms.

Webinar 196

Webinar Live Chat Multi-channel Events 196

Ecommerce Platforms

FEBRUARY 20, 2020

It turns out 43% consider omnichannel integration a priority, 45% prioritize payment security compliance, and 53% are planning to introduce additional features to their current retail POS systems. Business Needs Assessment. Reporting and Analytics. Customer Support. Check out our Square Payments review here ).

POS 118

POS Payment Services Merchant Services lightspeed 118

Omnisend

NOVEMBER 11, 2022

Best used for: Creating emails and social media posts from scratch Keeping track of customers and subscribers, thanks to its built-in CRM Nurturing sales leads. Klaviyo is another one of the Wix apps you must consider for your business. You can even monetize your groups to add to your revenues. Wix rating: 5.0.

Social Media 97

Social Media Payments Shipping Costs Payment Services 97

Ecommerce Platforms

OCTOBER 22, 2021

According to Statista, the UK has the biggest eCommerce market in Europe, with revenue reaching £693 billion in 2019, up from £677.8 The moral of the story : An attractive, fully functioning eCommerce site is essential for online business owners wanting to stand out from competitors and sell products beyond Amazon or eBay.

Payment Services 118

Payment Services Payments Merchant Services eCommerce 118

Ecommerce Platforms

NOVEMBER 25, 2020

not online stores), need a POS system to process transactions. The POS or Point of Sale solution will allow you to take credit and debit card payments from your customers. There are tons of POS systems out there, but some come with specific features that are designed to appeal to a certain kind of business owner.

POS 104

POS Payment Services lightspeed Payments 104

Algopix

JULY 13, 2023

Key Features to Look for in eCommerce CRM Systems Customer Data Management A robust eCommerce CRM system should provide comprehensive customer data management capabilities. This includes storing customer profiles, contact information, purchase history, and communication logs.

eCommerce 78

eCommerce Payment Services Management Customer 78

365 Retail

MARCH 10, 2024

According to Statista, the international revenue hit $6 trillion by the end of 2023 and is projected to reach $6.9 If you want to launch an e-commerce business or just plan to stay competitive, it’s essential to be aware of the trends that redefine the industry landscape. trillion in 2024.

eCommerce 52

eCommerce Payment Services Payments eCommerce Marketing 52

Retail TouchPoints

NOVEMBER 14, 2024

Sustained success in the retail industry often relies on the direct relationships businesses establish with their customers, and price hikes can undermine these relationships.

Retail 225

Retail Payment Services Consumer Operations 225

Ecommerce Platforms

FEBRUARY 20, 2020

It turns out 43% consider omnichannel integration a priority, 45% prioritize payment security compliance, and 53% are planning to introduce additional features to their current retail POS systems. Business Needs Assessment. Reporting and Analytics. Customer Support. Check out our Square Payments review here ).

POS 104

POS Payment Services Merchant Services lightspeed 104

Kibo

SEPTEMBER 27, 2021

One recent study that found nearly 80% of customers are frustrated when they get push notifications or text messages for products or services they’re not interested in. Personalized product recommendations, well-timed BOGO offers, and pre-approved installment payments are examples of personalized content that boosts AOV.

Payments 62

Payments eCommerce Recommendation Improvements 62