retailnext

SEPTEMBER 24, 2019

Retailers depend directly on consumers for their business growth, which has placed shopper experience and customer satisfaction at the top of the priority list, making customer and market research very important. With point of sale data collection, you can: Sort customers by brand preference, spend level, purchase category, etc.

Customer Data 88

Customer Data Improvements Customer Social Media 88

RTP blog

MARCH 2, 2018

But amidst all the talk about the customer experience has to be a conversation about big data — specifically the fact that retailers need to rely on analytics as their No. 1 driver in bolstering the customer experience. Aggregate Your Data : Many retailers have multiple locations.

Customer Experience 150

Customer Experience Customer Supplies Point of Sale 150

Retail TouchPoints

JULY 9, 2024

The retailer is in the midst of rolling out new next-generation store technology, including new point-of-sale (POS) hardware and software, as well as upgrading its stores’ WiFi and network bandwidth. I’m also looking at where I can [continue to] utilize customer data in a meaningful way.

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POS Department Stores Payment Services Point of Sale 279

Retail TouchPoints

MAY 29, 2024

In the point of sale (POS) space, three AI applications show particular promise: Headcount and Heat Mapping in Brick-and-Mortar Retail Insights from shopper behavior data are valuable – and financially impactful – to retailers.

POS 327

POS Merchant Services Point of Sale Department Stores 327

iVend

AUGUST 6, 2023

But in today’s highly competitive, demanding retail world, the weekly or even end of day sales tracking reports that sufficed in the past just don’t cut it any more. Using your point of sale system to track performance, across every element of the retail operation, has never been more important.

POS 96

POS Point of Sale Retail Customer Data 96

Retail TouchPoints

OCTOBER 30, 2024

Customers want personal, seamless, no-contact experiences, and each additional endpoint helps provide what today’s customers expect. Tablets and mobile devices put customer data at employees’ fingertips, allowing them to provide a personal shopping experience while reducing wait times.

Payment Services 260

Payment Services Customer Experience Customer Data Management 260

iVend

AUGUST 19, 2024

Read more In this article we’ll take a look at customer appreciation strategies, why they are important, the steps to create them, and the way that point of sale customer loyalty and promotions technology underpins implementation. Why is customer appreciation important?

POS 52

POS Point of Sale Customer Customer Loyalty 52

Retail TouchPoints

NOVEMBER 14, 2024

From ecommerce, logistics and digital marketing, these sectors are heavily reliant on data for their day-to-day operations. This data, which includes sensitive customer information like credit card details, is stored across a number of environments and is accessible through millions of point-of-sales and IoT devices.

Retail 261

Retail Payment Services Consumer Operations 261

Retail TouchPoints

JUNE 29, 2022

You should also use cameras to see what’s occurring at the point of sale with a clear view of the cash register or tablet, the cashier and the customer. Use a video management system: Video analytics software gives you valuable data and insights into your footage.

Small Business Retail 264

Small Business Retail Payment Services Retail POS 264

Retail TouchPoints

APRIL 20, 2022

One-to-one tablet-powered service is made extra relevant thanks to deep customer profiles that budtenders access and update via the point-of-sale system. Using Analytics and Customer Data to Localize and Personalize Cannabis Retailing. Photo credit: Cookies.

Retail 354

Retail Social Media Technology Events 354

RETAIL MANAGEMENT SOFTWARE

JUNE 26, 2024

This shift is driven by several factors: Technological Advancements: From mobile Point-of-Sale to business intelligence (BI), technology enables retailers to offer immersive and customized shopping experiences. Actionable Steps: Data Collection: Gather data on customer preferences, purchase history, and browsing behavior.

Customer Loyalty 52

Customer Loyalty Payment Services Customer eCommerce 52

Ecommerce Platforms

APRIL 5, 2022

Intended for the modern and flexible world of commerce, a Point of Sale for your iPad can save you a lot of stress and money as a business owner. This all-in-one ecommerce system is brimming with functionality, ranging all the way from extensive inventory tracking to comprehensive analytics. Go to the top. Go to the top.

POS 104

POS lightspeed Payment Services Point of Sale 104

Optimizely

AUGUST 16, 2018

But knowing it’s important and actually being able to utilize data are very different things. Unfortunately, complete and accurate customer data has been shockingly difficult to get your hands on in B2C marketing. But what if you could eliminate the gap between data and marketing execution? Own your customer data.

B2C 210

B2C Customer Data Omnichannel Marketing 210

Optimizely

JANUARY 28, 2020

With nearly infinite choices at their fingertips, lasting loyalty can only be achieved through a strategic, customer-centric approach that permeates the entire ecommerce operation. Marketers like you need access to customer data to gain deep insights into your buyers and drive real results. Employ predictive analytics.

Marketing 195

Marketing Multi-channel Social Media Customer Data 195

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

Rather than having fragmented or isolated data across different stores, warehouses, or sales channels, a centralized database ensures that every bit of information—such as inventory, sales data, customer details, and vendor records—is stored in one unified system.

eCommerce Platforms 90

eCommerce Platforms Multi-channel Retail eCommerce 90

RetailMinded

MARCH 16, 2024

This cuts down on overstocking and understocking issues (which translate to lost sales or excess costs). With real-time analytics, retailers can swiftly adapt to market changes — an essential tactic in today’s fast-paced shopping environment.

Retail 98

Retail Point of Sale Operations Technology 98

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2022

A complete point of sale system is one of your biggest assets in the retail industry. You need a point of sale system that helps you manage your business successfully in today’s highly competitive retail industry. Will your point of sale work across multiple platforms? Does it retain more customers?

POS 80

POS Point of Sale Customer Retention Multi-channel 80

Optimizely

JUNE 24, 2020

Today, top-tier customer lifecycle analysis is always proactive: forecasting lifetime customer value even before a potential purchase, subscription or conversion. Identifying change: Where 99% of customer lifecycle tracking falls short. We’ve seen the results of this Customer Data Platform help transform client performance.

Customer 195

Customer eCommerce Customer Data Social Media 195

Ecommerce Platforms

JANUARY 18, 2021

They also provide customized ecommerce solutions (read our Lightspeed Ecommerce review ). . They’ve been around for about 15 years and offer plenty of solutions for online retailers, such as inventory management, analytics, payment processing, and purchase order management tools. . You get access to robust inventory management tools.

lightspeed 145

lightspeed POS Shopify Payment Services 145

iVend

SEPTEMBER 14, 2023

Successful retailers understand this and have a competitive strategies for data analytics that helps them get to know their customers, understand their preferences, know when they are in or near the store, and offer them things that are of value and which will enhance their loyalty to the brand and keep them coming back for more.

Payment Services 105

Payment Services POS Retail Operations 105

Ecommerce Platforms

MARCH 24, 2022

The best POS system for coffee shops is a convenient solution for managing transactions, customer data, and inventory tracking in one place. For companies on the move, Square for restaurants POS offers a mobile, flexible, and easy-to-use environment for point of sale transactions. Try Square POS. Square POS Review.

POS 104

POS lightspeed Payment Services Shopify 104

Retail TouchPoints

DECEMBER 16, 2022

With retailers grappling with the labor shortage, alternative solutions must be sought to mitigate any negative impact on in-store sales. A mobile point-of-sale (mPOS) system, which consists of software and portable hardware that processes retail transactions, is one option that has helped alleviate the pressure caused by labor shortages.

Technology 278

Technology Payment Services Retail POS 278

Optimizely

DECEMBER 18, 2018

If you have a loyalty program as part of your store experience, you’ll at least be able to get an overview of what they’ve bought before and when through your point of sale (POS). What is in-store data? When you have this information in a single place, you know how best to grow a loyal customer base.

Marketing 225

Marketing Customer Loyalty POS Point of Sale 225

Retail TouchPoints

FEBRUARY 27, 2024

This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations. A cyberattack that compromises customer personal information can diminish the trust consumers place in a brand.

Payment Services 278

Payment Services Retail POS Operations 278

iVend

DECEMBER 10, 2023

Effective inventory management leads to lower overall inventory costs, fewer lost sales due to stock-outs, and greater customer satisfaction – and ultimately more profit. Point of sale store operations – customers want fast and friction-free checkout, and retailers need to know what has been sold.

POS 94

POS Point of Sale Operations Management 94

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 22, 2020

Keeping track of your customer data, customer profiles, information on the provided services, or applicable warranties is a vital part of data driven businesses. With the rise of new entrants every day, every sale count; hence the importance of having the right Jewelry point of sale system to make informed decisions.

Jewelry 119

Jewelry POS Point of Sale Management 119

RETAIL MANAGEMENT SOFTWARE

JULY 17, 2023

The Role of Business Intelligence Business Intelligence solutions enable retailers to harness the power of data and transform it into actionable insights. This comprehensive understanding allows retailers to make data-driven decisions, optimize processes, and identify opportunities for improvement.

Supplies 88

Supplies Retail Improvements Demo 88

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

From providing information about exclusive offers, earned rewards, and point balances – via SMS, mobile wallet, and mobile app push notifications – to personalized marketing based on past purchase behavior, retailers are able to build relationships with customers where they are. Keep Customer Data Up to Date.

Payment Services 73

Payment Services POS Mobile Operations 73

Ecommerce Platforms

NOVEMBER 25, 2020

The POS or Point of Sale solution will allow you to take credit and debit card payments from your customers. A bar POS software system will help you to keep your bar’s operations running smoothly while you focus on making money and keeping customers happy. So, how do you begin tracking down the best point of sale service?

POS 104

POS Payment Services lightspeed Payments 104

Korona

AUGUST 3, 2022

By integrating your eCommerce and point of sale system, you can extend your website’s existing functionality and attract a broader audience to your brand. This article discusses the benefits of eCommerce POS integration and how to integrate a point of sale system with your website. Increase sales and revenue.

POS 52

POS eCommerce Point of Sale Payment Services 52

Retail TouchPoints

MARCH 1, 2024

Barry noted that Best Buy’s wealth of first-party customer data gives it an advantage in its personalization efforts, particularly with its mobile app. “We We will also include personalized dynamic messaging in our communications to members about their upcoming program renewals.

POS 278

POS Omnichannel Mobile Improvements 278

Ecommerce Platforms

AUGUST 13, 2021

In this article, we will determine if the QuickBooks Point of Sale system is the best choice for your business. QuickBooks POS is a feature-packed Point of Sale system created by Intuit. And what are the features or highlights of this Point of Sale system? Sales Transaction Management.

POS 104

POS Merchant Services Payment Services Point of Sale 104

iVend

NOVEMBER 6, 2023

iVend helps retailers iVend helps retailers to capture and analyse customer data. Read how our analytics system helps retailers with personalization. Read more That has translated to most experts forecasting only a modest increase in sales – 3-4% in the US *, the same in the UK ** and virtually flat sales in Australia.

Gifts 90

Gifts Management POS Point of Sale 90

Retail TouchPoints

AUGUST 30, 2024

Legacy systems that historically operated in their own silos need to be integrated to connect online and offline offers, aggregate customer data across platforms and programs and foster a frictionless experience. But there are bumps in the road for brands looking to implement a successful loyalty program nowadays.

POS 124

POS Food and Beverages Customer Data Consumer 124

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. In a nutshell, therefore, most retailers are now trying to improve their point of sale systems. Reporting and Analytics. Customer Support. 4: Vend POS.

POS 118

POS Payment Services Merchant Services lightspeed 118

Kissmetrics

JANUARY 6, 2021

First-party data is data collected and owned by the website owner, and in this case, that’s the retailer. It’s clean and more reliable than third-party data collected by other methods such as cookies. CMX allows brands to place their products on channels informed by CV’s first data. Why is this so important?

Retail 362

Retail eCommerce Banking Customer Data 362

Retail TouchPoints

DECEMBER 2, 2020

These trends have put a renewed spotlight on impulse buying and how marketers can trigger those spontaneous purchases that drive sales and profits. The solution lies in retailers and brands upping their personalization game through customer data. The point-of-sale remains a big opportunity for impulse buys.

Payments 257

Payments Recommendation Payment Services Customer Data 257