Retail TouchPoints

MARCH 3, 2025

But as retailers digitize operations to differentiate customer experiences, they also face a growing wave of cyber threats targeting sensitive customer data and critical business systems. retailers accounted for 62% of such incidents globally.

Payment Services 207

Payment Services Retail Point of Sale Supplies 207

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

Rather than having fragmented or isolated data across different stores, warehouses, or sales channels, a centralized database ensures that every bit of information—such as inventory, sales data, customer details, and vendor records—is stored in one unified system. Key Benefits of a Centralized Database for Retailers 1.

eCommerce Platforms 111

eCommerce Platforms Multi-channel Retail eCommerce 111

Retail TouchPoints

OCTOBER 30, 2024

Customers want personal, seamless, no-contact experiences, and each additional endpoint helps provide what today’s customers expect. Tablets and mobile devices put customer data at employees’ fingertips, allowing them to provide a personal shopping experience while reducing wait times.

Payment Services 269

Payment Services Customer Experience Customer Data Management 269

Retail TouchPoints

DECEMBER 15, 2022

Also, it is not enough for marketers to just ‘know’ their customers; it is important for them to be one step ahead and predict what they need and how they will behave. In the current scenario, what customers expect from brands is often changing in a dynamic manner.

Multi-channel 246

Multi-channel POS Customer Data Channel 246

RTP blog

OCTOBER 15, 2018

However, the biggest hurdle, one which makes this shining moment of truth dull, is the “introvert” approach of retailers in collecting their customers’ data. Why Should Retailers Collect Customer Data? Understanding customer needs deeply, and accepting it to be the new norm, is the prime reason to collect data.

Customer Data 150

Customer Data Customer X-cart Retail 150

Retail TouchPoints

JUNE 10, 2024

How much that will in turn impact your business depends on how many of your customers use Chrome to access your sites. First, look at your website analytics platform and run a report measuring the amount of traffic by browser. Courtney Fenstermaker is Head of Industry at InfoTrust for its Direct-to-Consumer digital analytics team.

Marketing 299

Marketing Customer Social Media POS 299

Ecommerce Platforms

JULY 8, 2019

Store management and payment processing – the two functions that pretty sum up what you should expect from a POS system. Choosing the best POS system, sadly, is not that easy. Luckily for you, however, you’ve found the ultimate best POS system guide for 2019. What is a POS system? What is a POS System?

Point of Sale 169

Point of Sale POS Payment Services Merchant Services 169

Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. Like its ERP system, Burton’s POS was dated and needed to be replaced. It’s really a holistic approach,” she said.

Omnichannel 317

Omnichannel eCommerce POS Operations 317

Ecommerce Platforms

JANUARY 18, 2021

Used by big-named brands like Goop, Sony, and Nobu, Lightspeed is a cloud-based all-in-one POS solution for retail businesses, golf, and restaurant outlets. They also provide customized ecommerce solutions (read our Lightspeed Ecommerce review ). . Integrates with POS systems . You can order stock from your POS's convenience.

lightspeed 145

lightspeed POS Shopify Payment Services 145

Retail TouchPoints

JANUARY 11, 2021

Businesses that can identify customers’ needs and preferences and meet them in the moment will pull ahead of the pack. One such area where on-demand data can help retailers is inventory. And refined, accurate customer data will help the industry further adapt to a model that is more heavily reliant on an online experience.

Small Business Retail 285

Small Business Retail Retail eCommerce Social Media 285

Ecommerce Platforms

JULY 29, 2020

The first one, Lightspeed OnSite is one that you install on your desktop, while the Lightspeed Restaurant platform is a POS for restaurants. Keep reading to learn more about the Lightspeed Ecommerce platform, and look towards the end of this article for details on the POS and desktop versions. Access to Crucial Customer Data.

lightspeed 177

lightspeed POS Payment Services Shipping Costs 177

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

POS 118

POS Payment Services Merchant Services lightspeed 118

GetElastic

DECEMBER 7, 2017

These people will still need POS systems, but not necessarily a human cashier. It’s not just a POS technology. The technology changes the customer experience and opens new marketing opportunities. ” Video analytics can now monitor what you buy, and what you return to the shelf or leave in your basket.

Payment Services 133

Payment Services Merchant Services Customer Data Customer 133

GetElastic

DECEMBER 7, 2017

These people will still need POS systems, but not necessarily a human cashier. It’s not just a POS technology. The technology changes the customer experience and opens new marketing opportunities. Video analytics can now monitor what you buy, and what you return to the shelf or leave in your basket.

Payment Services 133

Payment Services Merchant Services Customer Data Customer 133

BigCommerce

FEBRUARY 7, 2018

How do you import/export catalog & customer data? What types of reports and analytics are included? Do you offer your own POS System or integrate with an existing one? List all POS systems you integrate with. Customer Service Questions. How can we segment our customers and members into separate groups?

Merchant Services 83

Merchant Services Payment Services Shipping Costs eCommerce 83

Retail TouchPoints

JULY 9, 2024

The retailer is in the midst of rolling out new next-generation store technology, including new point-of-sale (POS) hardware and software, as well as upgrading its stores’ WiFi and network bandwidth. We’re also going mobile-first; it will help during peak times to have cashiers walking around with mobile devices to check out customers.

POS 279

POS Department Stores Payment Services Point of Sale 279

Retail TouchPoints

DECEMBER 16, 2022

Retailers can use a mobile-first and responsive POS to keep their checkout mobile, or use the same solution to station their device on a counter or offer a self-checkout option. mPOS solutions provide real-time analytics and customer data. Streamline Workflow to Optimize Service.

Technology 278

Technology Payment Services Retail POS 278

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

POS 104

POS Payment Services Merchant Services lightspeed 104

iVend

OCTOBER 16, 2023

There’s one approach that is proven to work to engage customers, enhance their experience and increase spend – and that’s personalization. iVend helps retailers iVend helps retailers to capture and analyse customer data. Read how our analytics system helps retailers with personalization.

POS 105

POS Payment Services Payments Omnichannel 105

iVend

AUGUST 6, 2023

Retail analytics has taken on an even more important role, and your retail POS software can track, analyse and make reports available in real time for super-smart, data-driven decision making. iVend retail POS software iVend retail POS software helps retailers track key metrics. Find out how we’re delivering.

POS 96

POS Point of Sale Retail Customer Data 96

Ecommerce Platforms

NOVEMBER 25, 2020

If you’re looking for the best Bar POS system to get your business up and running, you’re in the right place. not online stores), need a POS system to process transactions. The POS or Point of Sale solution will allow you to take credit and debit card payments from your customers. Your average shopkeep POS might not do.

POS 104

POS Payment Services lightspeed Payments 104

Ecommerce Platforms

APRIL 5, 2022

The best POS system for iPad users is a comprehensive software offering, specially designed to work on an iPad or similar tablet. With the right POS solution, you can use your iPad as your primary source of hardware, so there’s less need to spend a fortune on things like readers and scanners. Shopify POS. Try Shopify POS.

POS 104

POS lightspeed Payment Services Point of Sale 104

Optimizely

DECEMBER 18, 2018

If you have a loyalty program as part of your store experience, you’ll at least be able to get an overview of what they’ve bought before and when through your point of sale (POS). What is in-store data? Every time customers interact with you during store visits, you have the opportunity for data collection through your POS system.

Marketing 225

Marketing Customer Loyalty POS Point of Sale 225

Ecommerce Platforms

MARCH 24, 2022

The best POS system for coffee shops is a convenient solution for managing transactions, customer data, and inventory tracking in one place. If you’re running a fast-paced coffee shop environment, your POS solution will ensure you can make a profit, organize your team, and even keep track of your supplies as you work.

POS 104

POS lightspeed Payment Services Shopify 104

Ecommerce Platforms

NOVEMBER 25, 2019

A reliable restaurant POS system is the difference between a coffee shop or bar that feels like a disorganized open market, and one where customers enjoy the convenience of ordering remotely from their mobile phones, or perhaps booking tables beforehand and then having their orders delivered right on time. It doesn’t stop there though.

POS 104

POS Payment Services lightspeed Payments 104

Ecommerce Platforms

AUGUST 13, 2021

QuickBooks POS is a feature-packed Point of Sale system created by Intuit. Intuit primarily caters to small and medium-sized enterprises and so is the case with their QuickBooks POS product. So in this QuickBooks POS review, we'll have an in-depth look at this POS system's pros and cons, features, ease-of-use and lot’s more.

POS 104

POS Merchant Services Payment Services Point of Sale 104

Retail TouchPoints

JUNE 29, 2022

Use a video management system: Video analytics software gives you valuable data and insights into your footage. Similarly, physical security measures can help protect areas where computers and customer data are stored. Areas with valuable inventory, like stockrooms, should also be visible.

Small Business Retail 264

Small Business Retail Payment Services Retail POS 264

Optimizely

APRIL 18, 2019

That’s why you need to use the data you already have collected on your customers in-store to understand what they are looking online, on social media, and on mobile. In fact, almost two-thirds of retailers say the use of big data and analytics is creating a competitive advantage for their organizations.

Marketing 299

Marketing POS Channel Clothing 299

Retail TouchPoints

MARCH 1, 2024

Rather than bombarding our members with thousands of great member deals, we focus on the most relevant offers based on their preferences and observed member data. Barry noted that Best Buy’s wealth of first-party customer data gives it an advantage in its personalization efforts, particularly with its mobile app. “We

POS 278

POS Omnichannel Mobile Improvements 278

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In the face of unprecedented and challenging market disruptions, forward-thinking retailers are turning to mobile POS systems to maximize productivity and profits. In addition, investments in the right retail technology can improve the overall customer experience, even when there is a staff shortage. Build Customer Loyalty.

Payment Services 97

Payment Services POS Mobile Operations 97

Retail TouchPoints

FEBRUARY 27, 2024

This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations. A cyberattack that compromises customer personal information can diminish the trust consumers place in a brand.

Payment Services 278

Payment Services Retail POS Operations 278

Ecommerce Platforms

JANUARY 12, 2023

If you’re looking for the best free POS systems, you’re in the right place. However, thanks to innovations in the tech world, a powerful POS system doesn’t have to be one of the biggest costs on your list. Our pick: Shopify POS. Try Shopify POS. Shopify POS Review. Popular choice: Square POS. Try Square POS.

POS 104

POS Payment Services Shipping Costs Payments 104

Ecommerce Platforms

JANUARY 12, 2023

If you’re looking for the best free POS systems, you’re in the right place. However, thanks to innovations in the tech world, a powerful POS system doesn’t have to be one of the biggest costs on your list. Our pick: Shopify POS. Try Shopify POS. Shopify POS Review. Popular choice: Square POS. Try Square POS.

POS 104

POS Payment Services Shipping Costs Payments 104

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2022

A complete POS system can merge and simplify essential business operations as well as provide you with a steady stream of data that you can use to make informed business decisions. Which POS system is the right fit for your business? This overall view gives you a complete picture of your sales data.

POS 98

POS Point of Sale Customer Retention Multi-channel 98

retailnext

SEPTEMBER 24, 2019

Retailers depend directly on consumers for their business growth, which has placed shopper experience and customer satisfaction at the top of the priority list, making customer and market research very important. When you’re aiming for success in the retail industry, customer experience makes a world of difference.

Customer Data 88

Customer Data Improvements Customer Social Media 88

Ecommerce Platforms

FEBRUARY 4, 2019

Or, are you looking for a better POS system than the one you already have? If so, Vend POS might be the perfect solution for you. They were one of the first companies offering business owners a robust POS system operating entirely via the cloud. How Does Vend POS Work? The Benefits of Using Vend POS.

Vend 91

Vend POS Payment Services eCommerce 91

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 22, 2020

Keep a record of your appraisals – Appraising jewelry is one of the core services of most jewelry retailers, but do you keep a record of your appraisals or just tell your customers what their prized jewel is worth and send them on their way?

Jewelry 128

Jewelry POS Point of Sale Management 128