Retail TouchPoints

JULY 2, 2024

In fact, the financial services firm UBS projects that the market will hit $1.5 It’s also essential to notify customers about any changes in their subscriptions, such as rate increases or service alterations. Streamline Cancellations to Cut Chargebacks One effective way to reduce chargebacks is by simplifying the cancellation process.

Merchant Services 279

Merchant Services Payment Services Payments Subscription 279

Retail TouchPoints

MARCH 7, 2025

Even though more than half ( 56% ) of retailers surveyed by KPMG completed a major payments modernization program within the past year, even more 83% already are modernizing their payment infrastructure, or are planning to do so in the new future. Consumer and Retail Leader at KPMG in an interview with Retail TouchPoints.

Payment Services 138

Payment Services Retail POS Fulfillment 138

Retail TouchPoints

NOVEMBER 12, 2024

Iconic British department store Harrods has partnered with the Global-e international ecommerce platform to improve its online operations in more than 200 markets worldwide and offer customers elevated, localized shopping experiences.

Payment Services 147

Payment Services eCommerce Department Stores Shipping Costs 147

Retail TouchPoints

APRIL 17, 2024

URBN , parent company of Urban Outfitters , Anthropologie , Free People and FP Movement , will adopt Stripe as its primary payments infrastructure for both online and in-store sales, consolidating the majority of its North American payments volume onto the solution provider.

Payment Services 264

Payment Services Merchant Services Banking Customer 264

Retail TouchPoints

JANUARY 26, 2024

The seamless nature of digital commerce has inspired consumers to expect more from the payment experience everywhere they shop — online, in-store and even via social channels. Customers today expect to be able to shop where and when they want and use the payment method they want.” more compared to their previous buying levels.

Merchant Services 275

Merchant Services Payment Services Payments ACH 275

Retail TouchPoints

JANUARY 6, 2025

This is also the moment to renegotiate supplier contracts to share the cost burden, secure discounts, defer payments or temporarily freeze prices. Investing in technology like predictive analytics to simulate tariff scenarios can optimize sourcing, inventory and pricing dynamically.

Retail 278

Retail Supplies Apparel Customer Loyalty 278

Kissmetrics

SEPTEMBER 11, 2020

But thankfully, that’s not what your payroll process has to look like. The best payroll services help you automate paying your employees and simplify the entire process, so you can gain more control over how you spend your time. The 6 best payroll service options for 2020. How to choose the best payroll service for you.

Payment Services 356

Payment Services Small Business Retail Payments Management 356

Retail TouchPoints

OCTOBER 30, 2024

Self-service kiosks allow shoppers to take charge. Laptops allow hybrid retail workers to provide personalized customer service from remote locations, and new use cases for AI in retail continue to emerge as organizations experiment with the technology to better serve customers and propel business. IT teams today can (and should!)

Payment Services 269

Payment Services Customer Experience Customer Data Management 269

Retail TouchPoints

SEPTEMBER 16, 2024

Crate & Barrel Holdings will adopt a unified payment processing solution from Adyen across both its ecommerce operations and its 110 stores, with the goal more closely aligning the in-store and online shopper experiences.

Payment Services 279

Payment Services Channel Omnichannel Operations 279

Retail TouchPoints

MARCH 3, 2025

Storefronts are eliminating the checkout process, augmented reality is reducing return rates and virtual marketplaces are offering new consumer experiences. But as retailers digitize operations to differentiate customer experiences, they also face a growing wave of cyber threats targeting sensitive customer data and critical business systems.

Payment Services 207

Payment Services Retail Point of Sale Supplies 207

Retail TouchPoints

OCTOBER 24, 2024

Marketers’ traditional funnel-shaped operating model has been completely upended by the evolving and expanding world of ecommerce. Here’s how Macy’s , Jacadi and Amazon are leveraging innovative cart, payment, checkout and post-purchase experiences to drive conversions and even repeat purchases.

Merchant Services 261

Merchant Services Shipping Costs Payment Services Payments 261

Retail TouchPoints

DECEMBER 2, 2024

on Black Friday according to Mastercard SpendingPulse , which measures in-store and online retail sales across all payment types. Online sales saw an even bigger bump, with Adobe Analytics reporting a new milestone for ecommerce on Black Friday as consumers spent a record $10.8 retail sales (excluding automotive) up 3.4%

Merchant Services 279

Merchant Services Apparel Jewelry Beauty and Health 279

Retail TouchPoints

MARCH 6, 2025

In retail brand impersonation attacks, cybercriminals pose as trusted retailers or brands to deceive consumers into revealing sensitive information, making payments for fake products or downloading malicious content. They can also impersonate company executives internally, tricking employees into authorizing payment on fraudulent invoices.

Payment Services 232

Payment Services Social Media Download Information 232

Retail TouchPoints

MAY 21, 2024

In this dynamic environment, making informed, data-driven decisions has become a cornerstone of competitive advantage and operational success. Against this backdrop, network analytics emerges as a pivotal tool for retailers. The potential of network analytics extends far beyond simple foot traffic analysis.

Payment Services 264

Payment Services Retail Supplies Operations 264

BigCommerce

MAY 1, 2018

Ecommerce is nimble and adaptable; these businesses aren’t confined to a particular location and often have inventory or retail leases to worry about when using 3PLs or running an ecommerce-only operation. Nonetheless, it is even more essential that ecommerce business owners and managers operate within their circle of competence.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Kissmetrics

DECEMBER 13, 2020

Whether you are trying to go green, stay organized, build great looking newsletters, or meet the most stringent regulations, document management software can make a hard process much easier. It turns a really inefficient workflow into a streamlined process with tools to identify, sort, tag, and store all kinds of file types.

Document 363

Document Payment Services Management Information 363

Retail TouchPoints

APRIL 3, 2025

When E-com Tech Results in Pain not Profits Gone are the founding days of eCommerce when a simple website with a payment gateway seemed to do the job. Today, retailers rely on hundreds of features from inventory and order management to customer engagement, personalization, and analytics to continue to meet customer demands.

eCommerce 147

eCommerce Payment Services White Paper Subscription 147

Kissmetrics

DECEMBER 20, 2020

But having a successful webcast is reliant on finding the right webcasting service. The Top 6 Options For Webcasting Services. How to Choose the Best Webcasting Services For You. Most webcasting services will have limits on attendee lists. Look for a webcasting service that simplifies event management.

Payment Services 353

Payment Services Payments Webinar Presentation 353

Retail TouchPoints

MAY 16, 2024

Providing healthcare services — such as Botox, hair removal, skin contouring and even facelifts — in a sleek spa environment means many who first come in for a one-time facial or massage ultimately may opt for more expensive healthcare services. Smart data analytics yields this understanding at scale.

Payment Services 262

Payment Services Technology Payments Retail 262

RETAIL MANAGEMENT SOFTWARE

DECEMBER 2, 2024

Retail digital transformation is the process of leveraging technology to fundamentally change the way a retail business operates. It involves integrating digital tools and processes across all aspects of the business, from product development and marketing to sales and customer service.

Payment Services 110

Payment Services Retail Mobile POS 110

Retail TouchPoints

MAY 22, 2024

Revenue Recognition Pitfalls in Ecommerce Platforms like Shopify, while instrumental in facilitating online sales, often present financial data that can be misleading for CFOs and finance teams. In addition to non-compliance with GAAP, inaccurate revenue recognition can lead to failed audits and poor business decisions based on skewed data.

Payment Services 324

Payment Services Shipping Costs Shopify Payments 324

Retail TouchPoints

JANUARY 12, 2024

After a customer pays at a register or via the Scan & Go mobile payment solution, a combination of computer vision and digital technology deployed in stores’ exit areas captures images of their cart and verifies payment for all items within a shopper’s basket.

Payment Services 264

Payment Services Mobile Payments Technology Mobile 264

Retail TouchPoints

OCTOBER 21, 2024

In these cases, customers dispute legitimate charges with their credit card companies, falsely claiming non-receipt of goods or dissatisfaction with services received. Data analytics plays a crucial role in identifying and preventing refund fraud. Another prevalent method is the abuse of chargeback systems.

Retail 278

Retail Payment Services Technology Payments 278

Retail TouchPoints

DECEMBER 5, 2024

And process returns of stuff people don’t want! For example, a retailer’s flagship locations could have POS software running on fixed tills and also on mobile devices to assist with line-busting and in-aisle service. the fulfillment scenarios really are endless. And don’t forget that they need to sell stuff! Keep the stores tidy.

POS 275

POS Payment Services Shipping Costs Fulfillment 275

BigCommerce

MARCH 13, 2018

From crypto-currencies to peer-topper payments and one-click checkouts, modern innovations are shifting the basic payment infrastructure of our economy. 2007: Both the iPhone and the Droid operating system are released.?. 2020: 90% of smartphone users will have made a mobile payment. ?. And the wallet is its next target.

Payment Services 420

Payment Services Mobile BigCommerce Mobile Payments 420

Retail TouchPoints

JANUARY 19, 2024

To address these compounding problems, retailers need to re-evaluate their operating priorities by focusing on cost-cutting measures that also enhance customer experiences, such as through automation, AI or other tech. Embracing AI, enhancing data access and integrating technology across operations are pivotal.

Payment Services 340

Payment Services Merchant Services Retail Customer Experience 340

Retail TouchPoints

AUGUST 14, 2023

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. Grocery retail is rooted in a traditional brick-and-mortar business model, with many longstanding and comprehensive internal processes.

Payment Services 245

Payment Services Operations Banking Technology 245

BigCommerce

FEBRUARY 7, 2018

Simply by a vendor responding to an RFP, you are clearly shortlisting which solution will work best for your unique requirements, which vendor took the process seriously and which have already committed to winning your business. Define your Server Redundancy process. Important Ecommerce Security + PCI Compliance Questions.

Merchant Services 83

Merchant Services Payment Services Shipping Costs eCommerce 83

Retail TouchPoints

FEBRUARY 16, 2024

While this certainly makes online shopping easier, it also means that consumers expect fast, first-contact resolutions during customer service interactions — and unfortunately, retailers can struggle to meet this demand. This process helps businesses verify a customer’s identity before any confidential information is provided.

Customer Experience 313

Customer Experience Payment Services Improvements Customer 313

BigCommerce

APRIL 24, 2018

The truth of the matter is this: What makes your business successful is your dedication to customer experience, your market strategies, your operational efficiencies and the team of people you build. An ecommerce platform is a software application that allows online businesses to manage their website, sales and operations.

eCommerce Platforms 419

eCommerce Platforms Payment Services eCommerce Shipping Costs 419

lateshipment

MARCH 25, 2025

Additionally, facilitate an easy comparison of your offerings with your competitors as well. and streamline your delivery processes to ensure the order reaches them as soon as possible. Acing these touchpoints to facilitate a seamless customer experience can seem like a behemoth task.

Shipping Costs 130

Shipping Costs Shipping Payment Services eCommerce 130

Retail TouchPoints

MARCH 8, 2024

The critical role payment and financial services play in the global economy means companies in this industry will be some of the first mandated to comply. First Mover Advantage: Masters of Compliance Look Beyond Current Mandatory Standards PCI DSS v4.0 These include PCI’s Mobile Payment on COTS (MPoC, at 1A-1.2)

Merchant Services 264

Merchant Services Payment Services Financial Services PayPal 264

Retail TouchPoints

NOVEMBER 3, 2021

Buzek forecasts very strong growth for these solutions during the next two years, with self-checkout rising 178% , contactless payment climbing 190% and payment via consumers’ mobile devices increasing 300%. Retail ‘winners’ were already doing this at much higher levels than others, even before COVID,” said Buzek.

Payment Services 363

Payment Services Shipping Costs Electronics Fulfillment 363

Kissmetrics

AUGUST 31, 2020

We’re going to look at seven of the top VPN Services, explaining the pros and cons of each service. Our 7 Picks For Best VPN Services: Perimeter 81 NordVPN Teams ExpressVPN VyprVPN SurfShark Mullvad TunnelBear. How to Choose the Best VPN Service for You. You have privacy and data security.

Payment Services 300

Payment Services Live Chat Cryptocurrencies Other 300

Kissmetrics

AUGUST 27, 2020

To choose a POS system, start by considering what your business needs are – accept payments, process sales, track inventory, CRM integration, manage employees, etc. We’re only recommending POS systems with hardware and software capabilities that will impact your business operations and help you maximize profit.

POS 306

POS Payment Services Vend Payments 306

Retail TouchPoints

NOVEMBER 14, 2024

Businesses today operate in a fast-moving cyber threat landscape. As digital operations become more complex and cybercriminals launch increasingly sophisticated phishing and malware attacks, data breaches have become common occurrences. For retailers and consumer businesses, a surge in data breaches presents difficult challenges.

Retail 277

Retail Payment Services Consumer Management 277

Kissmetrics

AUGUST 3, 2021

Some include added features such as analytics and the ability to add forms. In addition to scheduling and analytics features, they also offer a Linkin.bio tool that helps drive clicks and discover what type of content your users are interested in. The tool also offers basic analytics for clicks. Top Link in Bio Tools.

Social Media 327

Social Media Payment Services Payments Blog 327