Retail TouchPoints

OCTOBER 31, 2024

They give your customers peace of mind when it comes to saving money and earning rewards at the point of sale. With notifications, retailers can let customers know when they’ve reached the next level and offer special rewards such as double loyalty points days.

Mobile 297

Mobile Channel Marketing Consumer 297

Retail TouchPoints

FEBRUARY 28, 2025

The Wine Finder is available online for more than 500 Marks & Spencer stores and on point-of-sale marketing in 20 Foodhalls. The tool asks a few quick questions about personal preferences and then makes tailored wine recommendations based on available inventory in the customers chosen store.

Point of Sale 179

Point of Sale Recommendation Technology Information 179

Retail TouchPoints

NOVEMBER 14, 2024

This data, which includes sensitive customer information like credit card details, is stored across a number of environments and is accessible through millions of point-of-sales and IoT devices. From ecommerce, logistics and digital marketing, these sectors are heavily reliant on data for their day-to-day operations.

Retail 277

Retail Payment Services Consumer Management 277

Retail TouchPoints

MAY 31, 2021

One way to do so is by leveraging the power and versatility of video content analytics software. Nearly all retailers use surveillance cameras for security; video content analytics tools make this footage searchable, actionable and quantifiable by extracting, identifying and classifying video metadata. Store Security.

Retail 165

Retail Point of Sale Operations Definition 165

Retail TouchPoints

OCTOBER 27, 2024

The space also features an integrated payment system, allowing brands to use it as a point of sale, with products stored in a basement floor stockroom. Along the back of the space’s ground floor are floor-to-ceiling high-definition micro-LED displays, and the store’s glass frontage allows passersby to see the head-turning screens.

Social Media 321

Social Media Magazine Consumer Payment Services 321

Retail TouchPoints

SEPTEMBER 5, 2024

In a retail setting, this would include point of sale data (any information collected during a customer transaction – i.e., SKUs sold, total transaction cost, discounts applied, etc.). He previously co-founded Celect, a predictive analytics platform for retailers, which he sold to Nike.

Retail 312

Retail Reference Social Media Technology 312

Retail TouchPoints

NOVEMBER 27, 2024

Breaches have compromised customer records, disrupted online sales and caused network outages that impacted customer deliveries. The past year has been brutal for big retailers when it comes to cybercrime. It’s not as though these companies had no defenses.

Retail 290

Retail Technology Supplies Management 290

Retail TouchPoints

JUNE 10, 2024

First, look at your website analytics platform and run a report measuring the amount of traffic by browser. First-party data is what your business owns, such as the data gathered through Google Analytics, account details and purchase histories, and utilizing it is privacy-centric. Fortunately, this is easy to quantify.

Marketing 299

Marketing Customer Social Media POS 299

Retail TouchPoints

FEBRUARY 28, 2025

From online stores to point-of-sale systems, ensuring smooth customer experiences relies on robust testing of software systems. APIs can also be credited with helping uncover issues earlier in the development process. In the fast-paced retail industry, technology remains the backbone of operations.

Retail 191

Retail Customer Experience Operations Point of Sale 191

Retail TouchPoints

MAY 29, 2024

Retasmart is designed to enable retailers to unify all channels and experiences in one solution, allowing them to solve challenges related to inventory management, customer engagement, payment options, reporting and analytics, and multichannel retailing — all from a single platform.

Omnichannel 264

Omnichannel Payment Services POS Multichannel 264

Retail TouchPoints

JANUARY 15, 2025

Consumers now prefer digital payment options, with cash usage declining in all major economies. Cards have become by far the most popular payment method, with contactless now accounting for most purchases made at retail stores.

Payment Services 279

Payment Services Merchant Services Payments POS 279

Retail TouchPoints

SEPTEMBER 19, 2023

The Media and Sales Performance Dashboard is a self-service platform designed to consolidate insights on Sponsored Product Ads and Display campaigns, as well as sales performance, within a single interface. It is the latest in an ongoing stream of continuous innovations we’re providing to deliver faster, more actionable insights.

Merchant Services 263

Merchant Services Point of Sale Channel eCommerce 263

Retail TouchPoints

NOVEMBER 12, 2024

1WorldSync’s 2024 Consumer Product Content Benchmark report revealed that 64% of shoppers have scanned a QR code on a product while shopping in-store. With a quick click on a smartphone, these customers have accessed hidden content, exclusive deals and lightning-fast checkouts. The result?

Gifts 275

Gifts Magazine Information Social Media 275

Retail TouchPoints

JUNE 29, 2022

The premium apparel retailer operates in 128 countries at approximately 6,800 points of sale as well as online in 59 countries. Seeking to improve merchandise availability and supply chain visibility, Hugo Boss will deploy the Nedap iD Cloud platform chainwide.

Point of Sale 260

Point of Sale Apparel Clothing Fashion 260

Ecommerce Platforms

APRIL 20, 2022

The company is best-known for supporting mobile point of sale solutions, and can offer a wide range of high-quality hardware to help you thrive offline. However, there are no industry-specific point of sale apps with Shopify, while Square has dedicated tools for service companies and restaurants. Further reading ??.

POS 211

POS Shopify Payment Services Merchant Services 211

Groove

APRIL 22, 2024

Basic: $39 per month ($29 per month when billed annually) Shopify: $105 per month ($79 per month when billed annually) Advanced: $399 per month ($299 per month when billed annually) For point-of-sale pro versions, add an additional monthly fee of $89.

Shopify 195

Shopify Shipping Costs Live Chat Point of Sale 195

Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. and Vancouver, Wash. —

eCommerce 287

eCommerce Electronics X-cart Point of Sale 287

Retail TouchPoints

DECEMBER 5, 2024

They need to keep track of what’s new, what’s unique to their location and what just went on sale. If you stop to think about it, we must be a little crazy to expect so many things from store associates today. We want them to be brand ambassadors. Excellent brand ambassadors are like traffic magnets.

POS 275

POS Payment Services Shipping Costs Fulfillment 275

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

Rather than having fragmented or isolated data across different stores, warehouses, or sales channels, a centralized database ensures that every bit of information—such as inventory, sales data, customer details, and vendor records—is stored in one unified system. Key Benefits of a Centralized Database for Retailers 1.

eCommerce Platforms 111

eCommerce Platforms Multi-channel Retail eCommerce 111

Retail TouchPoints

APRIL 11, 2024

For the most part, retailers have deployed AI to tackle low-hanging fruit such as automated customer service chatbots, personalized content for one-to-one marketing campaigns and improved store and inventory analytics. Those early use cases make sense because they deliver immediate results. With AI, that is about to change.

Retail 290

Retail Mobile Consumer Recommendation 290

Retail TouchPoints

MAY 29, 2024

In the point of sale (POS) space, three AI applications show particular promise: Headcount and Heat Mapping in Brick-and-Mortar Retail Insights from shopper behavior data are valuable – and financially impactful – to retailers.

POS 327

POS Merchant Services Point of Sale Department Stores 327

Retail TouchPoints

JUNE 7, 2022

Prior to that position Brok spent more than eight years at Nike , eventually serving as its VP, Global Product and Merchandising Operations and Analytics. Brok, who took the CEO job in September 2020, is a retail and brand veteran with more than 30 years’ experience, most recently as President of EMEA for Starbucks.

POS 343

POS Mobile Operations Technology 343

Retail TouchPoints

OCTOBER 30, 2024

On average, nearly 20% of annual retail sales happen in November and December, and the impact of a breach can be disruptive to the business and brand. We are approaching one of the most important and riskiest times of the year for retailers.

Payment Services 269

Payment Services Customer Experience Customer Data Management 269

Retail TouchPoints

DECEMBER 26, 2024

For consumers, grocery shopping has become a multi-location event, with shoppers visiting an average of 5.2 stores to cross every item off their lists. This grocery hopping trend has become especially prevalent thanks to consumer-friendly technology like curbside pickup, home delivery and online ordering.

Technology 251

Technology Customer Experience Games POS 251

Retail TouchPoints

AUGUST 20, 2021

During a recent retailX webinar , a panel of executives representing packaging, supply chain operations, data and analytics, digital optimization and in-store experience came together to discuss the potential of the “Store as Media” model , how it operates and what is required for success.

Retail 325

Retail Consumer Supplies Webinar 325

Retail TouchPoints

DECEMBER 25, 2023

Point-of-sale systems indicate what products are sold, but sophisticated retailers go beyond that surface-level data to better understand their customers and anticipate future needs. For example, your sales data can tell you what day of the week and time of day stores see the heaviest foot traffic.

Customer Experience 282

Customer Experience Customer Retail Point of Sale 282

Retail TouchPoints

JUNE 7, 2021

Retail workers traditionally occupied point-of-sale positions or customer services positions, but now they are central to the success of complex and sophisticated supply chain operations. . In the midst of these accelerated changes, few jobs have changed more than retail work.

Supplies 311

Supplies Retail Fulfillment Point of Sale 311

Retail TouchPoints

JULY 12, 2023

Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics. A camera can detect the difference between an article of clothing and a television, but probably not the difference between a Rolex and a Timex.

Payment Services 246

Payment Services Retail Point of Sale Supplies 246

Retail TouchPoints

APRIL 17, 2024

URBN also will deploy additional tools to power money movement and gather more precise analytics, including using Stripe Connect to facilitate payments between third-party merchants and buyers on URBN brands’ marketplaces.

Payment Services 264

Payment Services Merchant Services Banking Customer 264

Kissmetrics

JANUARY 15, 2021

Salesforce – Best scalable CMS Hubspot – Best free CMS Zoho – Best for simple contact management Pipedrive – Best for visual contact management Zendesk – Best for reporting and analytics. Reporting and Analytics Capabilities. Sales Process and Software Fit.

Management 294

Management Live Chat Social Media Mobile 294

BigCommerce

DECEMBER 19, 2017

mobile device) near the merchant point-of-sale terminal to complete a transaction, as opposed to inserting or swiping a card. Card-not-present (CNP) transactions are when the consumer does not or cannot present their physical card to the merchant at the point-of-sale. upgrade their point-of-sale terminals.

Merchant Services 337

Merchant Services Presentation Payments Payment Services 337

Kissmetrics

MARCH 7, 2021

Drag-and-drop builders, customer analytics, a built-in payment processing system, 24/7 support, and ready-made templates are only the tip of the iceberg when you really look into everything Shopify has to offer. Higher price for in-depth analytics : With Shopify’s beginner plan you get access to a limited scope of store analytics.

Shopify 295

Shopify Payment Services Payments Merchant Services 295

Retail TouchPoints

JANUARY 11, 2021

Machine Learning-Powered Analytics Now Central to Demand Forecasting. Sokolova recognizes that ongoing data collection and powerful analytics are vital for any retailer, but particularly for one in the process of a digital transformation.

Electronics 301

Electronics Payment Services Retail Mobile 301

Retail TouchPoints

SEPTEMBER 4, 2024

This includes components like in-store mobile devices, chatbots or virtual assistants on their website, point of sale (POS) and enterprise resource planning (ERP) systems and more. Retailers need a base set of technologies that are all connected within the omnichannel ecosystem.

Omnichannel 298

Omnichannel Retail Point of Sale Technology 298

iVend

OCTOBER 16, 2023

Read how our analytics system helps retailers with personalization. In-store engagement – providing associates with Mobile retail POS to provide customers with in-aisle, personalised service, recommendations and upselling, enhances their experience and your holiday season sales.

POS 105

POS Payment Services Payments Omnichannel 105

Retail TouchPoints

JANUARY 12, 2024

Just Walk Out also provides retailers with analytics data while preserving customers’ privacy, offering aggregated and anonymized analytics around how products are considered, picked up, returned to the shelf and purchased. Amazon emphasized that it does not use or collect any biometric information as part of this data-gathering.

Food and Beverages 264

Food and Beverages Payment Services Technology Apparel 264

Retail TouchPoints

JULY 5, 2024

WSS has leveraged Aptos software for more than a decade, including its merchandising, POS, CRM, OMS, sales auditing and analytics solutions. Tech stack agility is very important to us,” added Derba. “We We must meet our customers’ needs today and react quickly as their needs change.

POS 279

POS Mobile Information Technology 279