Retail TouchPoints

JANUARY 9, 2024

“Ecommerce became not just a ‘good-to-have’ channel, but a must-have channel for small businesses. Alibaba.com’s mission had always been to help small businesses globally, something which is extremely meaningful to me and made it an easy choice following my time at PwC.”

Supplies 286

Supplies Shipping Costs Small Business Retail Recommendation 286

Retail TouchPoints

AUGUST 10, 2022

Hurricane Season 2022 is underway, and with it comes the looming threat of outages and downtime for retailers. As we head into the peak of the season, retailers should review their disaster avoidance strategies as they seek to protect critical equipment and prevent downtime.

Small Business Retail 304

Small Business Retail Retail Telecommunications Events 304

Ecommerce Platforms

APRIL 7, 2022

One area in which this has become particularly prominent is web analytics. A website that isn’t using ethical website analytics will collect data on where you are, how you use the site, and how often. If the website uses Google Analytics, for example, that data will then be sold to other businesses. Go to the top.

Payment Services 211

Payment Services Small Business Retail Customer Recommendation 211

Retail TouchPoints

JUNE 27, 2023

In its ongoing bid to appeal to small business owners, Amazon is making business accounts free for sole operators who already have a personal Prime membership. The price of other Amazon Business account tiers will remain the same. “ We’re very focused Amazon-wide on being an ally of the small business customer.

Shipping Costs 277

Shipping Costs Operations Small Business Retail Customer Loyalty 277

RTP blog

JULY 20, 2018

From a retailer’s standpoint, online advertising has long been a sound way to drive traffic to their site. And on average, small businesses allocate 1% of sales revenue for advertising. That’s not necessarily a small price tag, especially when margins are slim in a tough retail climate.

Small Business Retail 150

Small Business Retail Gifts Merchant Services eCommerce 150

Retail TouchPoints

MAY 2, 2023

As National Small Business Month kicks off, some of the biggest names in U.S. To understand the current mindset of small-business owners given the challenging economic climate, Amazon conducted a poll in partnership with Walker Sands. Not surprisingly, given that small businesses account for 99.9%

eCommerce 282

eCommerce Webinar Supplies Subscription 282

Ecommerce Platforms

JULY 10, 2021

Do you want access to valuable information about your customers, sales, and business? If so, you're likely already relying on analytics tools to provide that data. Using analytics unlocks a fair few benefits, including: Being able to gather accurate data to offer better, personalized, customer-focused marketing and customer service. .

Shopify 211

Shopify Shipping Costs SEO Live Chat 211

Groove

OCTOBER 5, 2024

Analytics and Reporting Desirable email platforms offer a variety of analytics that can help boost your performance and optimize campaigns. Klaviyo Klaviyo is a popular eCommerce email platform because it was designed specifically for retail. Detailed analytics help brands optimize their campaigns and boost revenue.

eCommerce 332

eCommerce Marketing Merchant Services Demo 332

Retail TouchPoints

JANUARY 29, 2021

billion , according to a survey by the National Retail Federation (NRF) and Prosper Insights & Analytics. The other top shopping destinations include: Department stores ( 29% ); Discount stores ( 28% ); and A tie between local small businesses and specialty stores ( 17% each). Just over half ( 52% ) of U.S.

Department Stores 306

Department Stores Small Business Retail Consumer Other 306

Retail TouchPoints

JUNE 29, 2022

A successful retail space uses the art of design to provide a clean, aesthetically pleasing and accessible storefront and property. But businesses should also take into consideration how their security comes into play in the space. Evaluate Your Retail Store’s Location. Evaluate Your Retail Store’s Location.

Small Business Retail 264

Small Business Retail Payment Services Retail POS 264

Kissmetrics

AUGUST 27, 2020

So, irrespective of your small business type – retail, restaurant, franchise, online store, etc., The Top 5 POS Systems For Small Business Owners. Next, we picked the best POS system best suited for different small businesses with one to 50 outlets. And that’s for a reason. per transaction.

POS 306

POS Payment Services Vend Payments 306

Retail TouchPoints

DECEMBER 28, 2021

In May 2020, McKinsey issued a report stating while the COVID-19 pandemic was shaking up small businesses across the board, it was disproportionately affecting minority-owned small businesses. Think food services, retail and personal and laundry services, for instance. Reasons cited were that the country’s 1.1

Payment Services 279

Payment Services Small Business Retail Banking Operations 279

Retail TouchPoints

JULY 20, 2023

Walmart Business has rolled out a series of enhanced offerings for its small business customers, including a dedicated app , a new partnership with Angi (formerly Angie’s List) to help SMBs connect with local service professionals, and an expanded product assortment via integration with the Walmart Marketplace.

Small Business Retail 240

Small Business Retail Supplies Blog Customer 240

Retail TouchPoints

MARCH 25, 2024

The same study suggests this trend is only expected to continue: by 2027, the global retail ecommerce market is projected to grow by 39% and surpass the $8 trillion mark. As ecommerce sales continue to grow, so does the focus on logistics, enabling retailers to meet the rising demand for shipping. trillion in 2024 to $1.57

eCommerce 312

eCommerce Small Business Retail Shipping Costs Retail 312

Retail TouchPoints

AUGUST 22, 2023

For this reason alone, marketplaces have become crucial partners for small businesses looking to acquire more customers and expand brand awareness. “It’s Marketplace and ecommerce experts offered their detailed best practices for a Retail TouchPoints Special Report. But what are the keys to finding the right fit?

Small Business Retail 246

Small Business Retail Download Operations Fulfillment 246

Retail TouchPoints

JULY 14, 2021

As the bare minimum, see what others in your industry are using and perform due diligence to ensure the best fit for your business. . Here are a few common traps to avoid when finding the right platform for your business. It is not worth the time and effort for businesses to reinvent the wheel and get out to build their ecommerce site.

eCommerce Platforms 264

eCommerce Platforms Payment Services eCommerce Small Business Retail 264

Retail TouchPoints

JULY 24, 2023

With so many unique approaches to connectivity, retailers often struggle with effectively reaching their customers. In fact, 71% of shoppers told McKinsey that they expect personalization from their favorite retailers , and 76% of shoppers are frustrated when retailers don’t offer personalization.

Small Business Retail 246

Small Business Retail Marketing Retail Social Media 246

Kissmetrics

SEPTEMBER 11, 2020

Regardless, the average small business owner spends five hours every pay period running payroll. They may have their own preferences and expertise, which may help you decide which service is right for your business. With that said, many small businesses don’t necessarily need to hire someone.

Payment Services 356

Payment Services Small Business Retail Payments Management 356

Ecommerce Platforms

APRIL 4, 2022

The best POS system for small business is a simple, affordable, and reliable tool for managing sales and in-person transactions. A point-of-sale system empowers businesses to take payments from consumers in-store and track the movement of inventory. Today, we’re looking specifically at POS solutions for small businesses.

Small Business Retail 104

Small Business Retail POS Payment Services lightspeed 104

Retail TouchPoints

JULY 13, 2023

Data from Adobe Analytics showed that U.S. Amazon doubled down on these small businesses this year with deals pages and search features that highlighted small businesses. consumers spent a total of $12.7 billion over the two -day event, up 6.1% from 2022 and setting — as expected — a new record for Prime Day.

Events 243

Events Fashion eCommerce Consumer 243

Ecommerce Platforms

SEPTEMBER 26, 2022

The best appointment scheduling apps for small business allow for quick bookings online, simple organization on the backend, and automated notifications for confirmations, cancellations, and modifications. What is a Small Business Appointment Scheduling App? Best Appointment Scheduling Apps for Small Business.

Small Business Retail 104

Small Business Retail Payment Services Books Payments 104

Retail TouchPoints

JANUARY 13, 2023

The 2022 holiday season showed slow, but steady, improvement for the retail industry. As economic headwinds curbed spending capacity, online retail grew in the U.S. billion, according to Adobe Analytics. Inflation was a major factor in slower growth despite heavy discounting by retailers. Global digital sales topped $1.1

Electronics 295

Electronics Toys Small Business Retail Sporting Goods 295

Retail TouchPoints

MARCH 20, 2024

For the retail sector specifically, it combines shopping, marketing and customer service to allow consumers to make purchases, ask questions, set up returns, give feedback, and much more — all from the comfort of their favorite online platforms, like WhatsApp and Instagram. Before Facebook, Loukakos was a Director at Google for 5 years.

Small Business Retail 277

Small Business Retail Recommendation Consumer Customer Data 277

365 Retail

APRIL 8, 2025

As we move through 2025, retailers must rethink their strategies and implement innovative approaches to ensure customers keep coming back. By incorporating elements like challenges, badges, and leaderboards, retailers make customer engagement feel more like play than obligation. Retailers could take a cue from these models.

Small Business Retail 52

Small Business Retail Retail Subscription Mobile Payments 52

Retail TouchPoints

AUGUST 31, 2022

While recent market trends have led many consumers online, in-person retail remains the bedrock of the global economy. With it, businesses can gain insights into the offline habits of their customers and figure out where competitors and partners are located to optimize decisions like site selection.

Small Business Retail 290

Small Business Retail Information Point of Sale Consumer 290

Retail TouchPoints

AUGUST 13, 2020

My friends and I were regulars back in college, so when I read of its struggles during the pandemic, I packed the kids in the car for the 45-minute drive to get a bit of comfort food and support the small business. . Bulk discount sales are another common tactic for manufacturers and retailers. Dealing With Excess Capacity.

eCommerce 279

eCommerce Apparel eCommerce Analytics Small Business Retail 279

Retail TouchPoints

APRIL 8, 2022

Google is not a retailer or a marketplace, and it doesn’t want to be — the company is very clear about that. Google’s broader company mission is to make the world’s information available and useful for everybody,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints.

Merchant Services 279

Merchant Services Shipping Costs Small Business Retail eCommerce 279

Retail TouchPoints

DECEMBER 29, 2021

Retail marketers and small businesses are up against great odds when it comes to being seen in online marketplaces,” said Daniel Knijnik, Co-founder and CEO at Quartile in a statement. Quartile expects that the acquisition will double its amount of advertising spend under management to $2 billion in 2021.

Small Business Retail 275

Small Business Retail eCommerce Marketing Management 275

Kissmetrics

SEPTEMBER 14, 2020

Zapier) Analytics tools Calendar. Analytical. Analytical CRMs help businesses gather, analyze, and leverage data collected from their customers. The recommendations on this list include a few basic analytical features. Note : Zoho also recently launched a sales-centric CRM specifically for small businesses.

Small Business Retail 310

Small Business Retail Document Operations Management 310

Retail TouchPoints

OCTOBER 1, 2022

You don’t want to spend too much on a high-end tool with many features you won’t use as a small business. You want your email marketing software to work seamlessly with the rest of your technology stack and business workflows. Powerful reporting tools and analytics features. Integration capabilities.

Marketing 298

Marketing Mobile eCommerce Platforms Reference 298

Retail TouchPoints

JANUARY 8, 2021

It’s no wonder why starting a lifestyle business has become increasingly popular in recent years. million small businesses in the U.S. This suggests that the majority of these small businesses were in fact lifestyle businesses. Out of the 30.7 in 2019, 79.7% of them only employ the founder.

Social Media 288

Social Media Document Magazine Blog 288

BigCommerce

OCTOBER 26, 2017

We will begin by breaking out readiness questions for each of the following merchant types: Small business. Small Business Considerations for Cross-Border Commerce. Analytics and reporting (including merchandising reporting). Small Business Apps for Going Global. Mid-market. Enterprise. Get it now.

Merchant Services 256

Merchant Services eCommerce Payment Services BigCommerce 256

Retail TouchPoints

JULY 18, 2024

While Amazon didn’t report specific sales figures, Adobe Analytics reported that U.S. It has now become tradition for other retailers to hop on Amazon’s Prime Day bullet train, hosting their own promotional events during the same period. sales over the two days totaled $14.2 billion , an 11% increase year-over-year. Consumers spent $7.2

Events 264

Events Apparel Small Business Retail Shipping Costs 264

Retail TouchPoints

MAY 15, 2024

Q: What specific steps should SMBs in the retail and ecommerce space take when evaluating AI tools, especially free or low-cost options? Small business owners can also foster open dialogue among internal teams and external partners by organizing informal brainstorming sessions or roundtable discussions about the use of AI tools.

Small Business Retail 264

Small Business Retail Information eCommerce Management 264

BigCommerce

MAY 15, 2017

Either way, the relationship is symbiotic, and though for much of Amazon’s history small business and other verticalized online sellers made an enemy of the marketplace, those tides are very quickly changing. Today, 80% of online shoppers visit retail sites on mobile devices and mobile commerce is expected to top $152B by 2021.

eCommerce 355

eCommerce BigCommerce Shipping Costs Merchant Services 355

BigCommerce

SEPTEMBER 12, 2017

BigCommerce has teamed up with retail and payment experts Square to dive deep into the shopping habits, behavior and preferences of thousands of American buyers across multiple generations. It’s easier than ever for businesses to have a digital presence across a variety of channels. Free Download. Online shopping.

eCommerce 420

eCommerce Beauty and Health Customer Social Media 420

Retail TouchPoints

MAY 4, 2021

Powell and CEO Charlie Cole, both of whom started at the company in early 2020, are part of a “new team charged with giving the brand its groove back, and that requires tech investment,” Powell said in an interview with Retail TouchPoints. UX issues also affect the 10,000 small business florists that currently make up the FTD network.

POS 269

POS Small Business Retail Shipping Costs Drop Ship 269