Retail TouchPoints

AUGUST 10, 2022

This is impacting consumer behavior in every industry, including the optical industry. The layoffs will not impact members of Warby Parker’s Lab team or customer-facing retail or customer experience teams. “As

Consumer 267

Consumer Apparel Omnichannel Operations 267

Retail TouchPoints

AUGUST 11, 2020

In the apparel vertical, the stakes involved in making accurate product forecasts have always been high. Needless to say, the disruptions stemming from COVID-19 have made apparel forecasting that much harder. Needless to say, the disruptions stemming from COVID-19 have made apparel forecasting that much harder.

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Apparel Retail eCommerce Fashion 303

Retail TouchPoints

JULY 29, 2020

While the name Burton is almost synonymous with the snowboards the company began making in 1977, Burton has diversified over the years into new categories — including surfboards, apparel, goggles/optics and other sports gear — as well as expanding beyond manufacturing into direct-to-consumer (DTC) retail, both physical and digital.

Omnichannel 292

Omnichannel eCommerce POS Operations 292

Retail TouchPoints

FEBRUARY 21, 2022

With the start of another year in the new normal, retailers are still questioning how to best engage with consumers in the post-pandemic world. In the past two years, consumers’ expectations and preferences have vastly changed. If one thing has become clear during the last two years, it’s that consumers value options for convenience.

Consumer 296

Consumer Merchant Services Apparel Supplies 296

Retail TouchPoints

SEPTEMBER 19, 2023

Amazon has incorporated RFID capabilities into its Just Walk Out cashierless technology to handle the sale of apparel and fan gear at two Seattle sports venues. RFID tags placed on jerseys, hats and other items allow customers to carry out (and even wear out) their purchases without standing in line to check out.

Apparel 270

Apparel Technology Payment Services Games 270

Retail TouchPoints

OCTOBER 10, 2024

Pain Point #1: Selling Apparel Items in a Cashierless Store Amazon has deployed its Just Walk Out (JWO) cashierless technology in a range of sports venues, providing friction-free checkout for customers and faster transactions for retailers. But these systems’ reliance on computer vision technology made it a poor fit for apparel sales. “At

Supplies 256

Supplies Retail Payment Services Apparel 256

Retail TouchPoints

JUNE 20, 2024

Cramer also has experience working with brands targeting younger consumers, similar to Claire’s, from his time as President of Parade , a Gen Z-focused intimates and lifestyle apparel retailer. Building an Omnichannel Lifestyle Brand Claire’s has spent the last year building out its IP portfolio to become a full-blown lifestyle brand.

Accessories 258

Accessories Omnichannel Apparel Consumer 258

Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Culled from this agile, iterative survey data, here are six things we learned consumers want from retailers heading into 2021: 1. One in four consumers are shopping more with small brands. on average.

Consumer 307

Consumer Shipping Costs Shipping Small Business Retail 307

Retail TouchPoints

MAY 9, 2024

Walmart’s audience and measurement solutions will now be available for brands’ use across Disney’s addressable streaming inventory, offering advertisers closed-loop attribution on their campaigns by applying Walmart’s omnichannel purchase data via clean room technology.

Consumer Electronics 274

Consumer Electronics Retail Omnichannel Electronics 274

Retail TouchPoints

OCTOBER 30, 2024

For its part, Shein gains credibility as the China-based company faces continued scrutiny from U.S. “Our partnership with Shein allows us to seamlessly meet customers where they are — on digital platforms — delivering the convenience, value and satisfaction they expect from us.” ”

Apparel 270

Apparel Omnichannel Operations Channel 270

Retail TouchPoints

FEBRUARY 24, 2023

Spurred by the global pandemic, a rise in social activism and the surge of wellness movements, consumer sentiment has shifted significantly over the past few years. Nearly all (93%) consumers surveyed in PwC’s most recent Holiday Outlook shared that trust is a top influencer in their buying decisions. Pre-pandemic, that number was 70%.

Consumer 258

Consumer Social Media Recommendation Apparel 258

Retail TouchPoints

AUGUST 2, 2023

Three companies in the space — intimates brand ThirdLove , Shopify aggregator Win Brands Group and apparel brand U.S. Those team members are a critical piece of the equation: “Having the size of the team and the expertise required to run a true omnichannel business is the biggest challenge,” said Widrick. “We

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Omnichannel Social Media Shopify Shipping Costs 246

Retail TouchPoints

JANUARY 27, 2021

When describing the essence of modern direct-to-consumer (DTC) brands, words like “digitally native,” “quirky,” “edgy” and “creative” are often used. First, consumers working from home have been prioritizing comfort and casualwear,” Shokrian added. Why the pandemic gave MeUndies a competitive advantage.

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Omnichannel Social Media Subscription Customer 275

Fabric

MARCH 14, 2023

Welcome to Part 2 of The Modern Retailer’s Guide To Dropshipping Fashion and Apparel. In this second installment, we will dive deeper into the world of dropshipping, and explore some of the best tips and strategies for successfully dropshipping fashion and apparel products.

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Apparel Fashion Shipping Costs Merchant Services 130

Retail TouchPoints

JULY 26, 2024

Tuckernuck , an omnichannel lifestyle retail brand that sells classic yet unique apparel and gifts, needed a scalable advertising channel that it could rely on to drive significant performance during the peak holiday season. In November, the brand shifted campaign strategy to have more of a holiday focus.

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Apparel Fashion Omnichannel Channel 241

Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. Not surprisingly, many have found the data points to residential enclaves in and around cities where consumers live.

Consumer 261

Consumer Food and Beverages Retail Apparel 261

Retail TouchPoints

MAY 20, 2022

The company’s wholesale business is still thriving, but now it’s only part of an omnichannel strategy that includes ecommerce , social commerce and marketplaces. But Ken Natori wasn’t a fashion executive, and that made him the perfect fit to lead the transformation of this designer label into an omnichannel brand. “My

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Omnichannel Department Stores BigCommerce Fashion 256

Retail TouchPoints

MAY 17, 2022

Casual lifestyle brand Tom Tailor has launched a new mobile shopping experience through the NewStore omnichannel cloud platform’s Consumer App. Currently available in Germany, where Tom Tailor is headquartered, the app will eventually be expanded into additional markets.

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Mobile Customer Experience Customer Magazine 279

Optimizely

JANUARY 30, 2018

True omnichannel marketing is tough to do well. But, according to the 2017 Ecommerce Holiday Report , 86% of ecommerce marketers have still not executed a full omnichannel marketing strategy for their brand. A study from IDC also showed that consumers who shop on multiple channels have a 30% higher lifetime value.

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Omnichannel eCommerce Marketing Marketing eCommerce 191

365 Retail

JUNE 4, 2024

Cross-border shoppers from the international markets which purchase the most from UK brands and retailers are also among those with the highest concentration of omnichannel consumers, the latest Global Voices report from ESW shows.

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Omnichannel Consumer Electronics Hobbies Electronics 62

Retail TouchPoints

SEPTEMBER 15, 2023

The global lifestyle apparel and accessories brand has opened its first new store since 2019 at the Cumberland Mall in Atlanta and has exceeded soft opening projections by 67.9%. This is a “key component” of the brand’s omnichannel growth strategy as it remains laser-focused on being a digital-first direct-to-consumer brand.

Accessories 261

Accessories Omnichannel Apparel Mobile 261

ROI Revolution

MARCH 15, 2021

With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out. Every industry has undoubtedly been impacted by the COVID-19 pandemic – but the apparel and retail industry has felt some of the biggest shockwaves.

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Apparel Omnichannel Fashion Clothing 78

Retail TouchPoints

DECEMBER 14, 2023

ICSC’s data has always shown that consumers prefer shopping in-store over other channels,” said Tom McGee, President and CEO of ICSC in a statement. Apparel , department stores , home goods and emerging DTC brands stand to benefit most from opening new stores. drop in sales on average.

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Department Stores Omnichannel Apparel Consumer 157

Retail TouchPoints

JUNE 27, 2024

“Customers shop Hibbett and City Gear for their favorite footwear and athletic-inspired apparel from top brands, and now they will have the opportunity to receive coveted items quicker than ever before with a seamless omnichannel shopping experience,” said Ben Knighten, SVP of Operations at Hibbett in a statement.

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Fulfillment Order Fulfillment Omnichannel Fashion 256

Retail TouchPoints

MARCH 14, 2024

Meeting Luxury Consumers Where They Are (Image courtesy Whitman Family Development) The COVID-19 pandemic brought about many changes in the U.S., Meeting Luxury Consumers Where They Are (Image courtesy Whitman Family Development) The COVID-19 pandemic brought about many changes in the U.S.,

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Travel Consumer Shipping Drop Ship 292

Retail TouchPoints

SEPTEMBER 24, 2024

Nearly three of every 10 purchases by American consumers will be made online as the end of this decade nears, according to projections from Forrester in its U.S. Ultra-low prices from Chinese retailers like Shein and Temu will help ecommerce sales in the apparel and footwear categories, despite longer delivery times.”

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Reference Automotive Consumer Electronics Online Retail 263

Retail TouchPoints

SEPTEMBER 19, 2023

The company has successfully helped retailers like American Eagle Outfitters leverage RFID and computer vision-based inventory tracking technology to create a holistic, near-real-time view of inventory across stores to empower both associates and consumers. The pandemic accelerated new consumer behaviors, such as BOPIS.

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Omnichannel Shipping Costs Operations Fulfillment 271

Retail TouchPoints

AUGUST 31, 2020

The results also reflect the trends that will gain momentum as the pandemic continues: continued growth of online and omnichannel services, a growing appetite for alternative entertainment and new innovations in customer service. “I Retailers riding current consumer trends can make the most of the moment by investing in omnichannel services.

Consumer 137

Consumer Electronics eCommerce Outdoor 137

Retail TouchPoints

DECEMBER 15, 2022

Serrano’s retail career has included work on product, marketing, consumer store and digital experiences and supply chain, providing her with a strong background in omnichannel. She knows how to drive brand growth in global markets, how to connect with the consumer and what it takes to win across the marketplace.

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Supplies Omnichannel Apparel Clothing 242

Retail TouchPoints

NOVEMBER 11, 2024

The Florida Mall location spans more than 36,200 square feet of retail selling space across two stories, where consumers can shop for the latest trends and everyday products for the entire family. Shoppers can then sign up for email updates to get details on new product drops, style inspiration, store opening dates and more.

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Accessories Fashion Apparel Toys 273

Retail TouchPoints

NOVEMBER 17, 2022

In any omnichannel approach to sales, it is essential to look at how to replicate the best parts of an in-store experience online. Beyond the transaction itself, guided selling provides brands with data that can lead to a deeper and more intuitive understanding of their consumers. The Quickest Path to the Perfect Product.

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Customer Experience Customer Omnichannel eCommerce Platforms 291

Retail TouchPoints

OCTOBER 9, 2023

The word omnichannel has been around for decades, but not until very recently has the industry realized the role of distributed order management in their aggregate financial equation. When we talk about omnichannel order fulfillment , there can be a mistake in thinking it’s just about online. They want to know.

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Supplies Fulfillment Retail Omnichannel 300

Retail TouchPoints

NOVEMBER 22, 2021

The apparel retailer also has created a new Chief Strategy, Innovation and Development Officer role and begun a search for someone to fill the position. Foot Locker has promoted its current EVP and CEO-North America, Franklin Bracken, to be the retailer’s first-ever COO. The eventual hire will report to Foot Locker Chairman and CEO Richard A.

Omnichannel 255

Omnichannel Apparel Management Operations 255

Retail TouchPoints

MARCH 26, 2021

In this role, O’Hare will develop and execute global marketing strategies to reach and engage existing and upcoming generations of Tommy Hilfiger consumers. She will be a driving force in bringing our new brand vision to life through world-class creative, digital and omnichannel marketing strategies.

Marketing 261

Marketing Social Media Omnichannel Apparel 261

Retail TouchPoints

AUGUST 17, 2022

While many brands and retailers are focusing on engaging Gen Z, Gen Alpha is slowly creeping into the picture. Gen Alpha — consumers born after 2010 — have grown up immersed in technology. That’s why retailers like Kids Foot Locker are embracing the convergence of community and technology to effectively reach Gen Alpha consumers.

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Social Media Omnichannel Consumer Apparel 273

Retail TouchPoints

AUGUST 19, 2022

Offerings include apparel, jerseys, headwear and hardgoods from brands including Fanatics, Nike , Adidas , Mitchell & Ness , New Era , Pro Standard and WEAR by Erin Andrews. Customers will be able to shop these goods through footlocker.com, kidsfootlocker.com and champssports.com.

eCommerce 274

eCommerce Omnichannel Apparel Fulfillment 274

Retail TouchPoints

MAY 9, 2022

The acquisition aims to extend ESW’s market strength across apparel, beauty, personal care and luxury brands to include entertainment, gaming and electronics. Scalefast Co-founders Nicolas Stehle and Frédéric Bocquet, the company’s CEO and CTO respectively, will join ESW’s senior leadership team.

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Payment Services Payments Electronics Omnichannel 278