ESW

SEPTEMBER 1, 2023

American consumers spent an astounding $1.29 trillion in online retail sales in 2022, yet roughly $212 billion worth of products — more than 16% of sales — were sent back in the form of online returns. In fact, apparel return rates during the holidays can reach as high as 30%.

Consumer Electronics 146

Consumer Electronics Electronics Consumer Live Chat 146

Retail TouchPoints

JUNE 17, 2020

One online retailer that implemented a buy now/pay later solution as the COVID-19 shutdowns began, I AM BECOMING (IAB MFG), saw a 54% increase in Average Order Volume (AOV) and a 50% increase in its add-to-cart rate since implementing the ViaBill solution in March. Retailers are paid up front and ViaBill assumes credit and fraud risk.

Apparel 216

Apparel Retail Online Retail Consumer 216

GetElastic

APRIL 10, 2019

Deemed the world’s largest 3D body scan database, BodyBlock AI is setting out to help apparel brands predict better fitting clothing. The “fit prediction platform” announced its online size finder widget, BodyBlock Predict. While 3D body scanning isn’t revolutionary, it has been a long allure in apparel and retail.

Apparel 139

Apparel Clothing Recommendation Consumer 139

Retail TouchPoints

SEPTEMBER 10, 2024

Still, despite the convenience and wealth of choice that online shopping offers (and shoppers love), these sites are only responsible for a modest portion of all retail sales. home to over half of online retail sites, the proportion is only about 16%, per the U.S. This is definitely not what the retailer intended.

Merchant Services 271

Merchant Services Fashion Technology Clothing 271

ESW

JUNE 23, 2023

And as the number of ecommerce consumers continues to grow, new markets and segments are emerging along with it. Ecommerce sales are also rapidly growing across verticals like beauty , apparel , grocery and electronics. Ecommerce sales are also rapidly growing across verticals like beauty , apparel , grocery and electronics.

Consumer 78

Consumer eCommerce Payment Services Shipping Costs 78

Retail TouchPoints

MARCH 28, 2023

Amid rising costs and fears of a looming recession, however, online retailers are finding they can no longer afford the level of generosity that customers have come to expect. According to the National Retail Foundation, only 11% of returns nationwide fall into this category. This underscores the sector’s thorny dilemma.

Home Furnishings 271

Home Furnishings Clothing Operations Online Retail 271

Retail TouchPoints

JANUARY 13, 2023

The 2022 holiday season showed slow, but steady, improvement for the retail industry. As economic headwinds curbed spending capacity, online retail grew in the U.S. from a high of 20% in 2019 as consumers spread their spending throughout the holiday season, according to Adobe. but at its lowest rate in years: up 3.5%

Electronics 265

Electronics Toys Small Business Retail Sporting Goods 265

Retail TouchPoints

SEPTEMBER 14, 2023

Shopping online can feel completely overwhelming for consumers when options feel infinite. Choice paralysis can occur when consumers are presented with too many options that are difficult to compare, which can result in the shopper becoming overwhelmed and avoiding making a choice altogether. Know your customer.

Customer 271

Customer Social Media Recommendation Presentation 271

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). But despite the rush, retailers still have multiple opportunities to maximize both in-store sales and online conversions.

Shipping Costs 272

Shipping Costs Payment Services Merchant Services Payments 272

Retail TouchPoints

JUNE 24, 2022

The Chinese-based retailer has frequently come under fire for its questionable business practices, with stories of the waste and churn of cheap apparel, poor working conditions , bad product quality and claims of counterfeiting regularly landing SHEIN in the headlines.

Events 284

Events Travel Fashion Apparel 284

Retail TouchPoints

NOVEMBER 17, 2022

As the state of retail technology advances, companies are learning how to leverage artificial intelligence (AI) and machine learning (ML) tools to provide more bespoke shopping experiences online. In any omnichannel approach to sales, it is essential to look at how to replicate the best parts of an in-store experience online.

Customer Experience 291

Customer Experience Customer Omnichannel eCommerce Platforms 291

Retail TouchPoints

SEPTEMBER 26, 2023

The agency has had its eye on Amazon for several years, most recently filing suit in June 2023 over Amazon membership practices that made it difficult for consumers to cancel Prime memberships. history,” said Stacy Mitchell, Co-Executive Director at the Institute for Local Self-Reliance in comments provided to Retail TouchPoints.

Small Business Retail 259

Small Business Retail B2C Electronics Fulfillment 259

Retail TouchPoints

MAY 17, 2021

Consumers will be making up for lost time in shopping for new clothes and supplies, but they will likely continue habits formed during the pandemic and do a large portion of this shopping online. Retailers aren’t completely unprepared for this, of course. But apparel is one of the most returned items, as sizes vary by brand.

eCommerce 168

eCommerce Retail Apparel Clothing 168

ecomdash

OCTOBER 11, 2018

The following are six international holidays that online retailers should be aware of and start planning for: Chinese New Year. The Chinese New Year and the weeks leading up to it is a heavy shopping season in China, and the percentage of online retail transactions during that time of year continues to grow. Singles Day.

Online Retail 68

Online Retail Retail Gifts Jewelry 68

Retail TouchPoints

JULY 21, 2021

Consumer shopping habits have shifted irreversibly towards ecommerce in the past two years. For many, every day has become a holiday as new packages arrive from their favorite online retailers. One surprising aspect of this shift is how retailers have adapted their businesses in response.

eCommerce 274

eCommerce Sporting Goods Apparel Consumer 274

Retail TouchPoints

FEBRUARY 14, 2023

Consumer-facing brands have spent hundreds of millions of dollars over the past few decades creating unique customer experiences in their physical brick-and-mortar locations. That meant drawing on not only detailed customer behavior data from the credit card issuer’s website, but also patterns of consumer behavior elsewhere on the internet.

Customer 232

Customer Banking Customer Experience Social Media 232

Retail TouchPoints

MAY 30, 2023

In 2022, a National Retail Federation/Prosper Insights and Analytics survey indicated that 56% of consumers had started their BTS shopping by early July, with 81% planning to shop sales the week of July 11. Perhaps more worrisome for retailers, 2022 saw a leveling-off of household spending on education-related purchases.

Books 273

Books Electronics Consumer Arts 273

Retail TouchPoints

DECEMBER 15, 2020

Retail clothing and accessory stores suffered a 62% loss in sales during the critical months of the pandemic , while major online retailers noted business was up as much as 119%. Wiping down all hangers and apparel count tags with disinfectant. The New Retail-Store Normal. The Garment Life Cycle.

Clothing 261

Clothing Apparel Document Accessories 261

365 Retail

AUGUST 8, 2023

New data from the Adobe Digital Economy Index, powered by Adobe Analytics , revealed that UK consumers spent more online in June and July 2023 than in the same period last year – the first year-on-year spending increase since January 2022. UK consumers spent a total of £18.6 billion across June and July representing 1.6%

Consumer 52

Consumer Sporting Goods Toys Social Media 52

RetailMinded

JULY 17, 2020

However, these consumer shopping behaviors vary from shopper to shopper and even between retail segments. For example, millennials and baby boomers have exhibited far different shopping activities, and the channel preferences for shoppers buying groceries versus consumer electronics also varies. Consumer Electronics.

Beauty and Health 108

Beauty and Health eCommerce Jewelry Consumer Electronics 108

Retail TouchPoints

JUNE 8, 2020

Brick-and-mortar stores are beginning to reopen in some geographies, but e-Commerce is still riding high: online retail transactions grew 81% year-over-year in May, led by sportswear and sporting goods ( 216% ), housewares and DIY supplies ( 190% ) and gaming ( 84% ), according to ACI Worldwide. drop in overall retail sales.

eCommerce 164

eCommerce Food and Beverages Beauty and Health Sporting Goods 164

RTP blog

SEPTEMBER 7, 2018

The potential lure of offline sales is so strong that, as competition stiffens and retailers seek new avenues of growth, more retailers are realizing the benefits of having a physical store and are making moves to head in this direction. Will this help you provide an omnichannel experience to your existing, as well as new consumers?

Retail 150

Retail Telecommunications Omnichannel Online Retail 150

Ecommerce Platforms

MARCH 15, 2023

In a world of instant gratification, same-day delivery, and evolving consumer expectations, ecommerce retailers can’t afford to underestimate the power of rapid Fulfilment. Around three quarters of consumers say they have paid more for fast shipping in the past, including 90% of high earners.

Fulfillment 118

Fulfillment Shipping Costs eCommerce Payment Services 118

Retail TouchPoints

APRIL 6, 2022

Online retail brands devote an incredible amount of time to the creation of a polished and attention-grabbing homepage. Skyrocketing ecommerce adoption means that consumers today browse an endless number of websites. And when they’re not beholden to one brand, they might land on Amazon or another online-only marketplace.

Shopping Carts 292

Shopping Carts Social Media eCommerce Information 292

Korona

NOVEMBER 10, 2022

While raising prices during uncertain economic times is not unheard of and may even be expected, it is not always the best option, especially when consumer spending is likely to decline. . Indeed, 71% of consumers want brands to offer more personalized experiences and communications, or you risk losing business. . How can this work?

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

Groove

OCTOBER 18, 2022

Selling products online often means wild swings in revenue generation based upon trends, seasonality or consumer sentiments. As an online retailer, you have likely asked yourself “What can I do to smooth the peaks and valleys of my online revenue?” Fashion & Apparel. Health, Wellness, and Beauty.

Payments 195

Payments Food and Beverages Beauty and Health Subscription 195

ecomdash

JANUARY 22, 2019

We took a look at the latest data on consumer habits, spending trends, and shopping behavior to predict what will be the strongest influences on ecommerce in 2019. Consumer Spending is Up. According to the Balance , sellers have a reason to be optimistic this year, especially online retailers. in Q3 2018.

Consumer 76

Consumer eCommerce Retail Reference 76

UpSellIt

MAY 20, 2024

Whether it’s gearing up for backyard barbecues, preparing for music festivals, or getting ready for beach vacations, consumers are on the lookout for products that enhance their summer experiences. Independence Day If you’ve ever questioned the efficacy of an Independence Day marketing campaign, it’s worth noting that consumers spent over $9.5

Marketing 106

Marketing Gifts Outdoor Clothing 106

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 249

Payments Payment Services Customer Experience Social Media 249

BigCommerce

MAY 4, 2018

For consumers, Rent the Runway is a luxury clothing rental company that allows regular folks to rent and wear expensive goods they’d otherwise never have access to. Hear from Jenny herself on how she build one of the world’s most disruptive apparel brands, and how they stay competitive in the growing market. What to Know Before You Go.

Workshop 419

Workshop Presentation eCommerce Payment Services 419

UpSellIt

AUGUST 3, 2023

Ecommerce segmentation and personalization are two independent, but complementary strategies used in the field of online retail to enhance customer experience, improve conversion rates, and drive sales. Imagine a business that sells both warm weather and cold weather apparel. Let’s take a look at a quick and simple example.

eCommerce 109

eCommerce Recommendation Accessories Customer Loyalty 109

365 Retail

NOVEMBER 7, 2023

The Liverpool ONE pop-up is poised to offer a premium shopping experience that embodies Lounge’s ethos of ‘Comfort Made Sexy’, showcasing the brand’s latest high-quality underwear, sleep, and apparel collections. We look forward to opening our doors in December and introducing Liverpool to our luxurious city debut.”

Apparel 62

Apparel Clothing Presentation Online Retail 62

PFS

DECEMBER 18, 2019

Consumers are increasingly expecting fast, affordable and on-trend, seasonal apparel at the click of a button – putting increased pressure on online retailers to deliver in ever-shortening time frames. This ‘fast fashion’ phenomenon continues to cause a significant shift within the fashion industry.

Fashion 52

Fashion Supplies Shipping Costs Order Fulfillment 52

Algopix

FEBRUARY 26, 2024

It allows you to identify products that align with consumer demand, ensuring a higher likelihood of sales and profitability. Moreover, product research acts as a compass guiding you through the turbulent waters of online retail. In the fast-paced world of online retail, consumer preferences can shift rapidly.

eCommerce 128

eCommerce Beauty and Health Information Consumer 128

Retail TouchPoints

APRIL 15, 2021

When was the last time you abandoned an online shopping cart: yesterday? For online retailers, cart abandonment is a problem, and we’re all guilty of doing it. In an effort to combat the estimated 70% of shopping carts that are abandoned, many retailers now send automated cart abandonment emails — and with good reason.

Shopping Carts 164

Shopping Carts Retail Shipping Costs Social Media 164

Steve Dennis

FEBRUARY 1, 2021

And, of course, Covid has eliminated or dramatically reduced many of the wearing occasions that drive sales of high-end apparel, accessories and cosmetics. What’s likely to be driving this move right now, however, are the recent rather frothy valuations of luxury oriented online retailers.

Multi-channel 174

Multi-channel eCommerce Books Department Stores 174

RTP blog

OCTOBER 27, 2017

By Roman Kirsch, Lesara Fast fashion has been dealt a blow by the rise of trendy online retailers. But not all e-Commerce retailers are created equally, and not all of them are responsible for the decline of fast fashion. But simply selling online is not the silver bullet. If all of this seems radical, it’s not.

eCommerce 150

eCommerce Fashion Retail Social Media 150