How Retailers Can Control Costs Even As Return Rates Climb
Retail TouchPoints
SEPTEMBER 3, 2020
Returns are a cost of doing business for any retailer. However, apparel and department stores are elevated. Normally, apparel returns are roughly 7.5% Whatever solutions are employed will add cost to a returns process that already cuts into profit margins. But despite representing $309 billion in lost sales for U.S.
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