How Retailers Can Control Costs Even As Return Rates Climb
Retail TouchPoints
SEPTEMBER 3, 2020
However, apparel and department stores are elevated. Normally, apparel returns are roughly 7.5% But brick-and-mortar retailers could take a page from e-Commerce subscription services such as Stitch Fix and Rent the Runway, and turn those costs into a powerful selling point, Ventry suggested.
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