Retail TouchPoints

APRIL 22, 2024

In the not-so-distant past, customer experience (CX) was a straight line — a predictable journey from point A (the customer’s question) to point B (the company’s answer). However, as retail landscapes evolved and consumer demands became more sophisticated, this linear approach showed limitations.

Customer Experience 330

Customer Experience Arts Customer Telecommunications 330

Retail TouchPoints

SEPTEMBER 26, 2024

Saks hopes to establish itself as “a destination for fine art,” with a “distinctive offering” that complements the lifestyle of the luxury consumer, said the company in a release. Appealing to both art enthusiasts and collectors alike, Saks is opening a new door for artists to reach a luxury audience.”

Arts 173

Arts Fashion Mobile Customer 173

Forrester eCommerce

OCTOBER 15, 2020

The art of prediction isn’t new, and as Europeans, we’ve excelled in it for centuries. Every autumn at Forrester, we look ahead to predict how we think the world will unfold in the coming year. It’s that time again now. Millenia even. Kings and queens, chieftains and war leaders would consult the wise, hoping for […].

Technology 537

Technology Arts Information Customer 537

Forrester eCommerce

JULY 28, 2020

Prioritization is the art and science of making decisions, an active process of choosing one thing over another.

Arts 497

Arts Customer Experience Management Customer 497

Forrester eCommerce

JUNE 12, 2024

In a world where data is as abundant as clarity is elusive, mastering the discipline of decision-making is more important than ever. Many organizations and leaders fall short at decision-making, approaching it intuitively rather than analytically.

Arts 221

Arts Management Customer 221

Retail TouchPoints

JULY 24, 2024

Picture walking into a high-end retail store where every detail, from the shifting lights to the interactive displays, tells a compelling story about the brand. Imagine a fitness center where the atmosphere adapts to your workout, surrounding you with dynamic visuals and immersive soundscapes that push you to achieve your goals.

Technology 264

Technology Arts Consumer Operations 264

Retail TouchPoints

JULY 22, 2022

ShopStyle launched in 2007 with an innovative idea: creating a search engine focused solely on fashion. Fifteen years and two acquisitions later, the landscape of shopping-focused search engines has gotten crowded, with a host of new start-ups and major tech players like Google and Pinterest all looking to get in on the action.

Fashion 290

Fashion Arts eCommerce B2B 290

Forrester eCommerce

FEBRUARY 12, 2020

Unfortunately, CX leaders struggle to achieve state-of-the-art VoC programs that fully integrate data, help prioritize projects, calculate business value, inform the design process, and […].

Customer 424

Customer Management Arts Customer Experience 424

Forrester eCommerce

APRIL 16, 2024

Data-driven insight is the key to unlocking reliable value generation with business transformation.

Arts 273

Arts Books 273

Retail TouchPoints

MAY 18, 2022

The short answer: through art. Muros conducted a survey of approximately 1,000 people across the country to better understand how art-driven advertising resonates with consumers. Bold art not only stands out, it also generates a buzz and offers connection. So how can a retailer tap into current culture and inspire engagement?

Arts 284

Arts Consumer Social Media Retail 284

Retail TouchPoints

DECEMBER 2, 2024

The striking Art Deco building is complemented by an interior floor plan that embraces contrasts. The fifth floor of the store is divided into several private lounges and selling space, which feature pieces from its Art de la Table and Objets Nomades collections.

Arts 297

Arts Fashion Retail Customer Experience 297

Retail TouchPoints

JULY 30, 2024

Display featuring Pop Mart’s The Monsters Art series, inspired by international masterpieces. Image courtesy Pop Mart) The store marks Pop Mart’s first venture into an art gallery-style retail format, featuring a design inspired by French classical architecture.

Arts 147

Arts Retail Events Other 147

Forrester eCommerce

SEPTEMBER 13, 2019

As I’m returning from the Eternal City, where I’ve had the chance to walk around Rome’s Baroque architecture gems and explore its awe-inspiring art collections, I cannot stop myself from reflecting on how much talent, courage, and leadership it took to transform and build such an incredible city.

Arts 388

Arts Financial Services Banking Customer 388

Forrester eCommerce

JUNE 22, 2022

” Welcome to the future, it’s got AI-generated art. Or, “How a natural-language image generation AI used as a meme generator by social media may impact your business.” Let’s play a quick game – which of the below images were made by an AI system generating images based on word prompts? Let’s pretend you guessed […].

Social Media 370

Social Media Arts Games Customer 370

Retail TouchPoints

MAY 13, 2024

Users can choose between the Reebok Pump, Classic Leather or Club C models, and then customize the digital sneaker with the AI-generated art. In a real-time chat, Futureverse’s AI will craft a custom sneaker in the colors and style of the image.

Arts 263

Arts Customer Games Fashion 263

Forrester eCommerce

AUGUST 22, 2023

District Judge affirmed the US Copyright Offices’ long-standing position of “human authorship,” ruling that AI-created art cannot be copyrighted. Marketers: Re-consider your cost-saving ambitions for AI advertising content development. Judge Beryl Howell writes that U.S.

Arts 367

Arts Technology Operations Marketing 367

Retail TouchPoints

MAY 28, 2021

The store preserves the grand Palazzo Marignoli, paying homage to Rome’s rich history of art and culture, and making it one of Apple’s most significant restoration projects. Apple Via del Corso will serve as an all-new centrally located space for Apple team members to provide service and support to the local community.

Arts 311

Arts Retail 311

Retail TouchPoints

JUNE 28, 2023

market when it comes to the funding of public art and the support of artist communities, gallery camaraderie and knowledgeable collector groups. Chicago artists and the collectors of their art are the driving force behind community revitalizations and long-term success for local restaurants, businesses and gallery spaces.

Arts 279

Arts Retail Fashion Technology 279

Retail TouchPoints

MAY 26, 2023

With more than 500 artworks in 50+ stores, Canada Goose has the largest retail collection of Inuit art in the world, and each new location will feature a gallery-like design with new installations from this collection.

Arts 277

Arts Apparel Outdoor Retail 277

Retail TouchPoints

NOVEMBER 17, 2022

The Artist Tree chain of licensed cannabis stores in California is shaking up the dark, often intimidating dispensary experience with a retail concept that highlights the natural synergy between cannabis and art.

Arts 264

Arts Retail Customer 264

Retail TouchPoints

APRIL 19, 2022

Located within its Emirati cultural hub, Zeman Awwal, the market, open April 12-30, 2022, will celebrate Ramadan traditions through jewelry, fashion, arts, crafts and culinary experiences.

Food and Beverages 278

Food and Beverages Arts Marketing Jewelry 278

Retail TouchPoints

SEPTEMBER 18, 2023

Victoria’s Secret has introduced The Tour Impact Fund, designed to support gender equality and amplify voices in the communities where the VS20 — a group of creatives from the Victoria’s Secret World Tour — live, work and create their art. 26, 2023.

Arts 259

Arts Fashion Events Social Media 259

Retail TouchPoints

NOVEMBER 1, 2023

With the arts and crafts industry continuing to grow in popularity , Michaels is clearly looking to solidify its place as the supplier of “makers” while also taking a piece of Etsy ’s pie. After a three -month test period, Michaels has officially launched MakerPlace by Michaels , a new online marketplace centered on handmade goods.

Arts 277

Arts Jewelry Shipping Costs Accessories 277

Retail TouchPoints

JANUARY 27, 2023

She has overseen the design and execution of multiple partnerships at Pacsun, including with The Metropolitan Museum of Art, Formula 1, Emma Chamberlain and Storm Reid; introduced Pacsun’s first gender neutral collection, Colour Theory; and spearheaded Pacsun’s entry into the Kids’ category with Pacsun Kids.

Arts 299

Arts Fashion Customer Omnichannel 299

Retail TouchPoints

AUGUST 21, 2024

In addition to outfitting more than 100 federations across team and individual sports (including Team USA) with kits that featured a reinvented Nike Air, the sportswear brand also: Aerial shot of the exterior of Nike’s ‘Art of Victory’ exhibit at the Centre Pompidou. Students at work in the District 23 workshop.

Arts 262

Arts Department Stores Fashion Outdoor 262

Retail TouchPoints

JUNE 24, 2024

Perigold also will “outfit” four M.M.LaFleur stores with rugs, upholstery, case goods, décor and art to bring the partnership to life in the real world.

Fashion 264

Fashion Arts Apparel Channel 264

Retail TouchPoints

NOVEMBER 22, 2024

Feel House Creates a ‘Striking’ Brand Experience When visitors enter Feel House, they are greeted by the “U” Tunnel, a striking entryway that gradually shifts in color and texture.

Arts 267

Arts Apparel Fashion Management 267

Retail TouchPoints

FEBRUARY 28, 2023

The retailer is accepting sellers from categories including arts and crafts supplies, candle and soap making, leather and woodwork, baking, tools and tech, yarn, stitchery, kids, toys, education, journaling and seasonal products.

Merchant Services 279

Merchant Services Arts Multichannel Toys 279

Forrester eCommerce

MAY 23, 2024

While they’re at it, could they please also stand up state-of-the-art AI platforms that can support generative AI in the data center and cloud that work as well […] They’re being asked to provide cost-effective alternative solutions for the VMware virtualization technology that typically dominates enterprise IT.

Arts 243

Arts Technology Customer 243

Retail TouchPoints

JUNE 12, 2024

“We’re truly excited to be able to pair our knowledge in high-end sports cards with Sotheby’s unrivaled expertise in storytelling across exceptional fine art and objects.” “We

Hobbies 278

Hobbies Arts Apparel Events 278

Retail TouchPoints

NOVEMBER 1, 2022

In line with the movement theme, the NFT auction features digital art inspired by iconic goals from five legendary footballers that have been minted into unique NFTs. The digital artwork was designed using an algorithm by XK Studios , which transformed the iconic movements into works of art. The NFT auction kicks off Nov.

Games 278

Games Arts Accessories Apparel 278

Retail TouchPoints

DECEMBER 21, 2022

And since it is displayed for such a short period of time, we wanted the entire window art display to be recyclable.”. In fact since the CCAD partnership began, sustainability has been central to the project. Once the window displays come down there can be quite a bit of waste,” said Jordan.

Arts 290

Arts Fashion Presentation Management 290

Retail TouchPoints

SEPTEMBER 28, 2021

Additionally, the retailer offers design tips on the site’s Art of Finding blog. .” New online offerings will be added regularly, beginning with a collection of gifts and festive décor just in time for the holiday season.

Channel 289

Channel Arts Gifts Blog 289

Retail TouchPoints

AUGUST 16, 2021

28 and will offer golfers of all levels an immersive experience, with state-of-the-art hitting bays, custom fittings, golf lessons from certified PGA professionals as well as a selection of equipment, apparel and footwear. The redesigned Golf Galaxy Performance Center is set to open in Framingham, Mass.

Sporting Goods 299

Sporting Goods Arts Apparel Technology 299