Forrester eCommerce

OCTOBER 17, 2018

Volkswagen’s recent announcement to build its automotive cloud platform on Microsoft Azure is yet another example of the types of tech-driven innovation efforts transportation leaders are taking to position themselves as customer experience leaders.

Automotive 284

Automotive Customer Experience Customer 284

Retail TouchPoints

DECEMBER 2, 2024

retail sales (excluding automotive) up 3.4% Easing inflation, the looming threat of potential tariffs and heavy discounting saw Americans spend in record numbers over the Thanksgiving weekend, with U.S. on Black Friday according to Mastercard SpendingPulse , which measures in-store and online retail sales across all payment types.

Merchant Services 279

Merchant Services Apparel Jewelry Beauty and Health 279

RetailWire

JUNE 15, 2024

In recent months, the automotive industry has been grappling with a growing challenge: consumers delaying their new car purchases. Despite improved availability and a return to normalcy in automotive production, high interest rates and price volatility have made many potential buyers hesitant.

Automotive 104

Automotive Improvements Consumer 104

365 Retail

JUNE 8, 2023

Adobe and Stellantis have a longstanding relationship: Stellantis uses Adobe Creative Cloud and Adobe Experience Cloud applications to design, deliver, and personalize beautiful and inspiring content for its websites, digital channels, and user interfaces of in-car displays, across their automotive brands.

Automotive 118

Automotive Customer Experience eCommerce Customer 118

RetailWire

SEPTEMBER 9, 2024

Panasonic Energy, a division of the Panasonic Group, has officially announced the commencement of mass production for its new 4680 cylindrical lithium-ion batteries, marking a significant advancement in automotive battery technology.

Automotive 109

Automotive Technology Electronics 109

Forrester eCommerce

JULY 21, 2020

Yes, in the automotive industry: the industry […]. But how can companies move away from that practice if they’re already doing it? Jason Bradshaw and Andrew Sherwood-Jones from Volkswagen Group Australia (VGA) did it, and they shared their story with me (paywall).

Customer Experience 284

Customer Experience Automotive Customer 284

Retail TouchPoints

AUGUST 8, 2023

Developed in partnership with global automotive services company Holman , the Porsche Studio San Diego is now open in the open-air Fashion Valley Mall. Similar to a luxury boutique, the 3,000-square-foot studio space is designed to offer opportunities to interact with the Porsche brand in a relaxed, intimate environment. “The

Automotive 246

Automotive Retail Accessories Apparel 246

BigCommerce

NOVEMBER 28, 2017

Automotive retailers saw the highest average order value ($235.10) , followed by retailers within the Sports & Outdoors ($143.50) and Home & Garden ($103.60) categories. For the automotive industry, average order value came in at $230.79 For the automotive industry, average order value came in at $230.79 Automotive.

BigCommerce 415

BigCommerce Small Business Retail Merchant Services Food and Beverages 415

Retail TouchPoints

JUNE 3, 2022

Forbes Todd Automotive Group has introduced an AI computer vision solution at its Audi Dallas location as it seeks to offer customers a more immersive environment with a touchless approach to merchandising. When customers place their hands above a product, in this case an Audi A4, information and inside views are projected on the hood.

Automotive 303

Automotive Customer Arts Technology 303

Retail TouchPoints

NOVEMBER 2, 2022

When Discount Tire unveiled its Atlanta Pit Pass concept store in early October 2022, it officially completed its transformation from a traditional tire retailer into a strong omnichannel leader in the automotive category. Transforming the Automotive Retail Experience. That was a game-changer for us.

Automotive 278

Automotive Customer Mobile Recommendation 278

Retail TouchPoints

DECEMBER 26, 2023

The data also excludes automotive sales. Preliminary data for the period from Nov. 24 showed a 3.1% year-over-year increase in both online and in-store retail sales, according to the Mastercard SpendingPulse , which measures sales across all forms of payment and is not adjusted for inflation. In September 2023 , Mastercard had forecast a 3.7%

Automotive 299

Automotive Jewelry Payment Services Electronics 299

BigCommerce

MARCH 24, 2020

The online automotive parts and accessories sales industry has skyrocketed over the past five years as brick-and-mortar retailers enter the…

Automotive 237

Automotive Shipping Accessories Retail 237

Forrester eCommerce

JANUARY 8, 2025

The automotive sector's vision of cars that are connected, autonomous, shared, and electric (CASE) becomes more interesting when it's applied to the entire mobility ecosystem, which is what we're doing at Forrester.

Mobile 195

Mobile Automotive Customer 195

Retail TouchPoints

DECEMBER 27, 2022

retail sales excluding automotive increased 7.6% year-over-year for the period from Nov. 1 though Dec. 24, 2022, according to preliminary Mastercard SpendingPulse data. The index, which was not adjusted for inflation, measured in-store and online retail sales across all forms of payment. The payment company saw that online sales grew 10.6%

Automotive 290

Automotive Retail Gifts Online Retail 290

Retail TouchPoints

APRIL 28, 2022

Anyline’s AI-enabled mobile scanning technology was created to help retailers across the automotive aftermarket scan tire sidewall and vehicle data, including tire DOT codes, vehicle identification numbers, license plates and barcodes using any standard mobile device or camera-enabled TPMS (Tire Pressure Monitoring System).

Automotive 264

Automotive Retail Mobile Technology 264

Retail TouchPoints

AUGUST 3, 2023

Online automotive retailer Carvana is launching same-day delivery for car orders. The service is launching first in Arizona, with the company planning to expand to other markets across the U.S. in the coming months.

Automotive 246

Automotive Customer Other Retail 246

Retail TouchPoints

OCTOBER 3, 2023

Discount Tire has purchased the retail tire and automotive maintenance operations of Dunn Tire , which provides parts and installations for brakes, lube and oil services, front-end repairs and state vehicle inspections at 25 locations in western and central New York and Pennsylvania. Financial details of the transaction, which closed Sept.

Automotive 260

Automotive Accessories Operations Management 260

Retail TouchPoints

MARCH 17, 2023

The automotive retail industry — comprised of those that sell automotive parts and accessories — will become more customer-centric and create a less painful retail experience with NFTs. For example, Nike applied for a patent to make the authenticity of sneakers traceable with an NFT system.

Cryptocurrencies 312

Cryptocurrencies Automotive Merchant Services Arts 312

Retail TouchPoints

MAY 3, 2021

Roe worked in the OEM automotive and basic materials industries. He has been with VF Corp. for 25 years in positions including VP, Controller and Chief Accounting Officer; VP of Finance for the Jeanswear and Imagewear Coalitions; and CFO of the International Business. Prior to joining VF Corp.,

Automotive 264

Automotive Apparel Operations Consumer 264

Retail TouchPoints

JULY 1, 2024

Now Kingswood appears to have offloaded its controversial asset to the Jim Pattison Group, which operates across a range of industries including automotive, advertising, media, agricultural equipment, food and beverage, entertainment and real estate.

Food and Beverages 264

Food and Beverages Automotive Operations Management 264

Retail TouchPoints

OCTOBER 5, 2020

Best Manufacturing RFID Implementation Volkswagen do Brasil , which employs a real-time tool monitoring system to track parts arriving from third-party automotive suppliers. Best Health-Care RFID Implementation Johnson & Johnson , which uses RFID to improve its orthopedic loaner set replenishment process.

Automotive 279

Automotive Retail Supplies Electronics 279

Retail TouchPoints

MARCH 19, 2025

This applies as easily to fashion and automotive just as it does to lifestyle, cooking and entertainment. The possibilities are endless. Truly immersive experiences within the retail environment are more possible today than ever before, but producing them requires a mindset shift.

Customer 147

Customer Vend Games Automotive 147

Retail TouchPoints

NOVEMBER 24, 2021

Automotive parts and accessories retailer AutoZone has launched a new retail media platform powered by Quotient following a successful pilot program earlier this year. The automotive sector has been one of the industries hit hardest by supply chain challenges.

Automotive 162

Automotive Retail Accessories Supplies 162

Retail TouchPoints

JUNE 17, 2022

People come to Pinterest with a shopping mindset,” said Kim Blommer, Automotive Industry Lead at Pinterest in an interview with Retail TouchPoints. “In Pinterest has been working with retailers for years to ingest their catalogs, but we had never done it before with an automotive client, so this was really a new frontier,” said Blommer. “

Social Media 299

Social Media Merchant Services Automotive Payment Services 299

Retail TouchPoints

AUGUST 13, 2021

It’s very different than if you’re an automotive retailer. Then you probably need to be on eBay Auto and other more automotive fitment-style marketplaces. If you’re a DTC brand in fashion, you probably need to make sure that you are listing on Google, Facebook, Instagram, Pinterest, TikTok and Snapchat.

Omnichannel 299

Omnichannel Payment Services Payments Multi-channel 299

Retail TouchPoints

APRIL 2, 2024

and is now introducing localized, self-serve support tools and education for sellers outside the U.S.

Demo 259

Demo Automotive Retail Financial Services 259

Retail TouchPoints

AUGUST 15, 2023

He graduated from Northumbria University in 2009 with an Automotive Design degree, which led to a job as a Junior Designer at a studio in London. Niki Lau is Creative Lead at the digital marketing agency Banc.

Automotive 242

Automotive Arts Fashion Presentation 242

Retail TouchPoints

SEPTEMBER 24, 2024

Forrester predicts that total retail sales (excluding automotive and gas) will increase from $5 trillion this year to $6 trillion in 2029, based on a CAGR of 3.7%. Additionally, the growth rate for total (online and physical retail) sales has returned to pre-COVID levels, climbing 4.1% in 2023 and projected to increase by 4% in 2024.

Reference 284

Reference Automotive Consumer Electronics Online Retail 284

Retail TouchPoints

APRIL 21, 2022

For example, the global automotive industry lost $210 billion in 2021 due to a lack of semiconductor chips. A key reason automotive manufacturers were hit so hard was their over-reliance on just-in-time (JIT) inventory systems, in which raw materials arrive when production is scheduled to begin, leading to excess inventory upstream.

Supplies 263

Supplies Automotive Shipping Costs Management 263

Retail TouchPoints

JUNE 20, 2022

Steven Blutstein, Head of Performance Creative for The Social Standard , is a marketing strategist and content creator with over 10 years of experience directing brand growth for automotive, B2B and ecommerce brands. The Social Standard strives to set the standard in influencer marketing by delivering brand awareness and data-driven success.

Retail 306

Retail Automotive Fashion B2B 306

Retail TouchPoints

JULY 31, 2020

Learn From: Automotive. If your products vary greatly in margin like many automotive retailers, consider bidding by margin to maximize profit. Segment your product catalog based on margin or lifetime value. Create campaigns of products with similar margins and set an ROAS goal for each campaign.

Other 253

Other Beauty and Health eCommerce Sporting Goods 253

Retail TouchPoints

MAY 5, 2021

“What Amazon has done from a consumer standpoint is unbelievable; consumers just have this expectation now that anything can be delivered to them in two days ,” said Alisha Buelt, SVP of Global Strategy at automotive logistics company Acertus in an interview with Retail TouchPoints.

Automotive 279

Automotive Food and Beverages eCommerce Consumer 279

Retail TouchPoints

APRIL 20, 2022

A recently published automotive study by Deloitte states that most consumers would still prefer an in-person experience to purchase their next vehicle over going through a virtual process. They provide community spaces where visitors, from current NIO car owners to community members, can relax, recharge and share.

Retail 279

Retail Automotive Mobile Consumer 279

Retail TouchPoints

JUNE 2, 2021

Prime Day 2021 will officially span June 21 and 22, featuring more than 2 million deals across categories including fashion, electronics, toys, home décor and automotive. Amazon already is launching early deals and promotions, including a $10 Prime Day credit for members who spend $10 on select U.S.

Small Business Retail 279

Small Business Retail Automotive Events Toys 279

Retail TouchPoints

JUNE 3, 2021

In addition to retailers, Stackla also serves businesses in the travel and hospitality, education, CPG, food and beverage, automotive and leisure industries. Stackla’s current portfolio of clients includes Canon , Lush Cosmetics , Trek Bicycle , Kathmandu and Nintendo.

Food and Beverages 179

Food and Beverages Marketing Automotive Leisure 179

Retail TouchPoints

SEPTEMBER 29, 2021

The automotive industry also embraced subscriptions recently, with many businesses in this industry pointing out changing consumer behavior as one reason why they’ve fully incorporated subscriptions into their business model.

Subscription 298

Subscription Payment Services Payments Automotive 298

RetailWire

AUGUST 7, 2024

Rivian Automotive Inc. has reaffirmed its annual financial guidance while reporting its second-quarter 2024 results.

Automotive 105

Automotive 105