BigCommerce

JUNE 20, 2017

Selling technology is hard. It’s an industry that lives in the margins of both B2B and B2C. This means that technology sellers online must carry a wide swath of items at various price points, and be able to negotiate for the bigger deals. Sell Technology & Electronics Online. Bob Johnson’s Computer Stuff.

Electronics 337

Electronics Technology BigCommerce eCommerce 337

Retail TouchPoints

JANUARY 24, 2024

As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer behaviors. Navigating digital transformation in 2024’s B2B ecommerce landscape hinges on a deeper comprehension of AI, omnichannel strategies and social commerce.

B2B 263

B2B eCommerce BigCommerce Omnichannel 263

Forrester eCommerce

FEBRUARY 18, 2020

In December, B2C marketing analysts Joe Stanhope and Rusty Warner, and B2B marketing analyst Lori Wizdo hosted the second annual Martech Roundtable help marketers make informed decisions against the backdrop of these exciting and disruptive trends in marketing technology.

Technology 221

Technology Marketing B2C Presentation 221

Optimizely

JANUARY 29, 2019

But there are two that everyone keeps talking about: CDP and B2C CRM. The Customer Data Platform (CDP) and Business-to-Consumer Customer Relationship Management (B2C CRM) promise similar capabilities, but deliver very different functionality for marketers. What is a B2C CRM? And this is true of B2C CRMs as well.

B2C 210

B2C Customer Data eCommerce Platforms Marketing 210

Retail TouchPoints

APRIL 4, 2022

B2C and B2B Experiences Will Keep Converging and Optimizing. One of the hottest trends will be the continued convergence of B2C and B2B commerce experiences, as both domains work to create more effective commerce ecosystems that meet their customers’ needs.

B2C 328

B2C B2B Supplies Conversion Optimization 328

Forrester eCommerce

FEBRUARY 12, 2020

Let’s face it, the marketing technology ecosystem is harder to navigate than ever before. In December, B2C […].

Technology 243

Technology Marketing B2C Presentation 243

Retail TouchPoints

APRIL 17, 2024

Within the world of B2B and B2C commerce, where understanding consumer behavior is key, this change has spurred a quest for innovative solutions. While this poses a challenge, it’s also an opportunity to embrace cutting-edge technologies that provide deeper insights without compromising user privacy.

Social Media 311

Social Media B2C B2B Customer Data 311

Retail TouchPoints

JUNE 15, 2021

Boxed’s ecommerce platform, which the company calls a ”curated, mobile-first, basket-building shopping experience,” is available for both B2C and B2B customers. The retailer also is monetizing its proprietary end-to-end technology through a SaaS offering. “We

B2B 290

B2B B2C eCommerce Platforms Mobile 290

Kissmetrics

OCTOBER 9, 2017

None of that works in B2B. The best way to close high-dollar B2B accounts is to do the opposite. Why 1-to-1, unscalable B2B activities convert best. B2B sales, especially. B2B doesn’t buy on impulse. Viral’ marketing might work for B2C. But none of that realistically works for B2B. Well, guess what?

B2B 546

B2B Marketing Demo Live Chat 546

BigCommerce

MAY 4, 2018

By embracing SaaS technology and emerging trends, Natori is on pace to earn a new generation of consumers – ones who buy from their site, not just in department stores. Traditionally B2B retailers are going direct to consumer. Learn more about the nuances of B2B online selling. But that’s where AI and social commerce could help.

Workshop 419

Workshop Presentation eCommerce Merchant Services 419

Retail TouchPoints

DECEMBER 2, 2024

Part of this differentiation will rely on the technology behind the platforms impacting the customer experience, but it will be critical moving forward for many of these brands to further define the role of their brand beyond the platform. Jenn Szekely is President at Coley Porter Bell.

Clothing 182

Clothing Fashion B2C B2B 182

Groove

DECEMBER 5, 2024

HubSpot Tools With four main tools, HubSpot for eCommerce can improve your B2B and B2C marketing strategies, sales, and service. HubSpot Success Story HubSpot isn’t just for B2B lead generation businesses. For more examples, visit our case studies page and select “HubSpot” on the “Technology” menu.

eCommerce 293

eCommerce Marketing B2B Management 293

BigCommerce

MAY 27, 2020

At BigCommerce, our goal is to provide you with the tools and resources you need to build, innovate and grow…

BigCommerce 273

BigCommerce eCommerce Platforms B2C B2B 273

Forrester eCommerce

FEBRUARY 18, 2020

In December, B2C marketing analysts Joe Stanhope and Rusty Warner, and B2B marketing analyst Lori Wizdo hosted the second annual Martech Roundtable help marketers make informed decisions against the backdrop of these exciting and disruptive trends in marketing technology.

Technology 170

Technology Marketing B2C Presentation 170

Retail TouchPoints

JUNE 23, 2022

ODP noted that it was still open to other options, including the possibility of splitting into two companies : ODP, which would have operated the retail business; and NewCo, which would have inherited the B2B business. This offer was rejected as well.

B2B 274

B2B B2C Toys Supplies 274

SellBrite

JULY 19, 2019

Whether you are reeled in by an Instagram ad, hear about a cool new product from a friend, or get a half-dozen texts from your wife reminding you to order more filters for the coffeemaker, most quick B2C purchases we make follow the above pattern. What does this have to do with B2B ecommerce? The way B2B buyers want to buy is changing.

B2C 116

B2C B2B eCommerce Live Chat 116

Retail TouchPoints

JUNE 7, 2023

Sensory Enabling Technologies (SETs) enable consumers to feel textures, smell and even perceive the taste of a product. Relying on these technologies can help inform the consumer about the sensory properties of a product like its texture, smell, and even taste. This is no longer science fiction. virtual reality).

Technology 279

Technology Retail Customer Experience Presentation 279

GetElastic

MAY 13, 2019

For more than half a decade B2B Online has been a go to destination for B2B digital business leaders. It has earned this acclaim by providing manufacturers, distributors, and commerce practitioners from B2B businesses a tailored forum to network with, learn from, and collaborate with their peers and their partners.

B2B 151

B2B B2C Channel eCommerce 151

GetElastic

JANUARY 10, 2018

For a few years, personalization has been B2C commerce’s favorite catch phrase: know your customer, personalize the offers and prices, sell at the right time and keep communicating until you build a relationship and not just a sale. But what about personalization for B2B (business to business) sales? B2B will look more like B2C.

B2B 141

B2B Multi-channel B2C Customer Experience 141

BigCommerce

NOVEMBER 13, 2017

Michael Leff , vice president of technology at StoreYourBoard, the 2016 Innovation Award winner. Freund Container : B2B empowerment through RESTful APIs. For B2B enablement and empowerment complexity that works seamlessly across customer and employee touchpoints. Restaurantware : B2B & B2C in a single dashboard.

eCommerce 411

eCommerce Jewelry EDI Shipping Costs 411

UpSellIt

NOVEMBER 22, 2021

If you’re a B2B marketer, you understand the process of closing a sale takes time. B2B brands have unlimited opportunities to utilize CRO in their customer journey and streamline their sales cycle. The B2B Customer Journey. B2C versus B2B buyers are different, so they should be treated as such with targeted, unique strategies.

B2B 183

B2B White Paper Download Demo 183

Retail TouchPoints

NOVEMBER 8, 2021

We’re thrilled to be working with Gatik to achieve this industry-first, driverless milestone in our home state of Arkansas, and look forward to continuing to use this technology to serve Walmart customers with speed.”. in a statement. The trucks regularly navigate intersections, traffic lights and merge onto busy roads.

Workshop 304

Workshop B2C Operations B2B 304

Retail TouchPoints

SEPTEMBER 8, 2023

Rue21 will tap into learnings from his experiences at these organizations, especially his technology strategy expertise, to further enhance the brand’s customer journey and “optimize its platforms to support growth and enhanced interactions with rue21’s diverse community,” according to a company statement.

Fashion 264

Fashion B2C B2B Customer Experience 264

Forrester eCommerce

NOVEMBER 11, 2015

But unfortunately, in most cases, firms' existing technology ecosystem doesn't support the complex requirements of supporting a subscription business model- from customer lifecycle management to finance management. Enter: subscription billing platforms. These three vendors represent thought leadership and the associated market innovation.

Subscription 268

Subscription B2C Demo B2B 268

GetElastic

NOVEMBER 26, 2018

With a market of that size, B2B organizations need to start planning now as to how they’ll compete for a piece of that trillion-dollar share.  In B2B buyers want  the same digital commerce  experiences they are receiving on B2C channels.  

B2B 136

B2B B2C Mobile Social Media 136

BigCommerce

MAY 25, 2017

And, as it turns out, so was technology. And technology like BigCommerce solves for the former –– where you can build a site and customize it without touching a single piece of code. The Business of B2B. Our customer base is split 50/50 for homeowners (regular consumers) and businesses (B2B). BigCommerce's B2B Power.

B2B 419

B2B Books BigCommerce Article 419

Ecommerce Platforms

OCTOBER 15, 2018

I don’t mean to sound like a buzzkill to some, but let’s face it- the big money lies with B2B ecommerce. Ok, it goes without saying that B2C has unlimited opportunities for strategic entrepreneurs. But so is the fact that B2B is outdoing B2C in online revenue. B2B ecommerce in 2017 had grown to a value of $7.7

eCommerce Platforms 142

eCommerce Platforms B2B Payment Services Merchant Services 142

Forrester eCommerce

MAY 11, 2020

COVID-19 Accelerates Momentum For Sales Engagement B2B sellers face the most challenging selling environment of their lifetimes. Business leaders who already invested in sales digital transformation and technologies are reaping the rewards for their prescient decisions.

Multichannel 327

Multichannel B2B Marketing Management 327

Forrester eCommerce

MAY 24, 2022

The flurry of changes in the advertising and marketing ecosystem driven by cookie and ID deprecation, rising walled gardens, and privacy-preserving measures, has B2C marketers scrambling for solutions to help them develop data-driven marketing strategies.

B2C 369

B2C Marketing B2B Technology 369

Retail TouchPoints

MAY 27, 2024

No matter the touch point or the technology, getting customer service right comes down to three critical elements that haven’t changed for most of us over the years: superior online customer service includes getting a timely (75%) and quality response (72%) from a competent associate (69%).

Customer 285

Customer Live Chat Social Media eCommerce 285

Ecommerce Platforms

APRIL 3, 2020

While it’s easy to assume that the age of online stores is focused strictly on the B2C marketplace, the truth is actually that B2B companies are gaining steam too. According to Statista, the B2B eCommerce market worldwide is worth $12.2 That’s more than 6 times the value of B2C ecommerce. trillion (as of 2019).

eCommerce Platforms 160

eCommerce Platforms B2B Payment Services Shipping Costs 160

GetElastic

OCTOBER 16, 2019

Great customer experiences are rooted in personalization , and the goal of “one experience per customer” through effective implementation of said personalization can transform B2B ecommerce solutions to deliver high ROI. The post Experience-driven commerce and its impact on B2B appeared first on Get Elastic Ecommerce Blog.

B2B 150

B2B Customer Data B2C Technology 150

GetElastic

SEPTEMBER 15, 2021

B2B eCommerce has rapidly been changing over the past few years, and 2021 is no exception. B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features.

B2B 146

B2B eCommerce Customer SEO 146

GetElastic

SEPTEMBER 2, 2021

While I had some exposure to eCommerce in my past, specifically when I managed the Lenovo account as consultant, I constantly find myself internalizing how eCommerce impacts B2B account managers. Market Trends in B2B eCommerce. Time = Money. Source: J.D.

B2B 141

B2B Management eCommerce B2C 141

Retail TouchPoints

FEBRUARY 1, 2022

In conversations with retailers, technology partners and industry veterans in my network, several points have stood out. Expect to see a tremendous amount of resources being funneled into developing and evolving dedicated-seller programs, recruitment and technology integrations with platforms that cater to this audience, such as Shopify.

Small Business Retail 292

Small Business Retail Supplies Retail B2C 292

BigCommerce

APRIL 25, 2018

Internet Retailer recently rated us the fastest-growing platform serving the top 1000 B2C stores in North America. By the way, we’re also a leading platform for B2B sites, ranking #2 SaaS on the Internet Retailer B2B 300 list. Our dozens of Fortune 1000 customers use the same technology and platform as our SMBs.

BigCommerce 385

BigCommerce Merchant Services Customer Payment Services 385

Retail TouchPoints

AUGUST 8, 2024

Whether you are a business-to-business (B2B) or business-to-consumer (B2C) company, connecting with your customers beyond your store and/or website is an invaluable opportunity for creating one-to-one engagement and bringing your brand to life. Events combine brand storytelling, commerce and community all in one.

Marketing 276

Marketing Events Arts B2B 276