Kibo

SEPTEMBER 30, 2022

Disruptive supply chains, high inflation, and a looming recession are just some of the hurdles on the horizons of B2B companies. It’s clear that B2B businesses have a complex landscape to navigate. But companies that tune into their customers’ changing habits and respond to them will go on to be the market leaders of tomorrow.

B2B 71

B2B B2C Multi-channel eCommerce 71

Retail TouchPoints

MARCH 20, 2023

Going composable can be a more personalized alternative to all-in-one solutions, but many leaders are scarred by previous replatforming experiences and hesitant to make another big change. Today, advancements in ecommerce technology make going composable both useful and a lot easier than your last replatform. The good news?

Payment Services 242

Payment Services Document Subscription Technology 242

Digital Doughnut

JUNE 11, 2024

In the previous blog, we talked about PIM features that are the foundation of powerful customer experience. In this part, we talk about what is the right choice and wrong choice of PIM with scenarios to give your better clarity on features and functionalities of a PIM system. Here we go.

Customer Experience 75

Customer Experience Customer Blog eCommerce Technology 75

BigCommerce

APRIL 24, 2018

The truth of the matter is this: What makes your business successful is your dedication to customer experience, your market strategies, your operational efficiencies and the team of people you build. Get more flexibility and customization from your ecommerce platform. Bring B2B Complexity Online. And much more.

eCommerce Platforms 419

eCommerce Platforms Payment Services eCommerce Shipping Costs 419

PFS

JUNE 13, 2017

Increasingly, B2B companies that fail to go digital are being left behind by competitors – and, yes, this includes the ever-present threat of Amazon. According to McKinsey & Company, digital leaders in the B2B space generate five times more revenue than the rest of the B2B field. The Amazon effect. The key takeaway?

B2B 58

B2B Channel Technology Customer Loyalty 58

BigCommerce

JUNE 19, 2018

Historically, however, in order to properly organize and orchestrate ERP data flow, customer-facing tool options have been limited. EDI is the more traditional approach and still often used in B2B and wholesale channels, and Walmart specifically. This is because ERPs rely heavily on EDI and APIs to sync with outside systems.

EDI 315

EDI eCommerce BigCommerce Shipping Costs 315

TradeGecko

FEBRUARY 9, 2018

As we move quickly into 2018, we are seeing more and more B2B sellers investing in eCommerce technology so that they can provide the same easy ordering and frictionless customer experience that online retailers enjoy.

B2B 60

B2B eCommerce Technology Online Retail Customer Experience 60

GetElastic

AUGUST 23, 2021

A rapidly growing emerging business looking to scale up to $50M -to- $100M in revenue might be feeling the need to advance their investment in technology, but they may not know the scope, skills, and architecture required to build and manage a solution that can provide the control and customizations to differentiate its brand.

eCommerce 148

eCommerce Magento Shopify Technology 148

Kibo

FEBRUARY 24, 2022

That means you can continue testing and deploying the latest Ecommerce technology without having to rebuild the entire system (or taking it offline for long periods of time to rebuild/upgrade parts of it). Easier to scale : One of the biggest advantages that microservices offer is that they’re modular and scalable.

Payment Services 118

Payment Services eCommerce Omnichannel eCommerce Platforms 118

Kibo

MARCH 2, 2023

According to Statista, it is estimated that 17% of B2B sales will come from digital channels in 2023. Also, the North American B2B eCommerce market is expected to hit $1.8 In the ever-evolving world of eCommerce, manufacturers are constantly seeking ways to improve their online presence and reach customers more effectively.

Payment Services 62

Payment Services eCommerce Multi-channel eCommerce Technology 62

Kibo

SEPTEMBER 20, 2021

With Kibo, their business customers get personalized product information, rich associated content, real-time inventory updates, customer and job-specific pricing, and the ability to order quickly and in a streamlined manner – all leading to a superior experience.

eCommerce 62

eCommerce eCommerce Technology Payments Management 62

BigCommerce

OCTOBER 20, 2017

B2B ecommerce will reach $1.2 of all B2B sales in the U.S. Just by the end of 2017, Forrester expects B2B ecommerce to reach $889 billion and represent 11% of total B2B sales in the U.S. That’s a monumental shift from outbound sales to inbound strategies for B2B businesses. This is about growth.

B2B 251

B2B eCommerce Payment Services Multi-channel 251

Digital Doughnut

JULY 25, 2024

If left unmanaged, product information and digital assets could lead to inconsistencies, delays, and a subpar customer experience. It can cause confusion amongst customers, erode trust, and ultimately lead to lost sales.

Customer Experience 75

Customer Experience Information Customer eCommerce Technology 75

Kibo

NOVEMBER 23, 2021

CRO manager, marketing team, ecommerce technology, etc). A good Personalization & Testing engine will enable you to unify experiences across channels and collect customer data. If achieving faster ROMI and ROI from customer experience is important to your business, the execution of personalization should come first.

Customer Data 62

Customer Data Technology eCommerce Technology Omnichannel 62

Digital Doughnut

OCTOBER 19, 2022

Product information management (PIM) systems have emerged as a must-have for all mid-size and large-size organizations aspiring to optimize their digital commerce operations and improve customer experience.

Customer Experience 52

Customer Experience Operations Improvements Information 52

Digital Doughnut

JANUARY 31, 2024

Since ChatGPT’s viral launch in November 2022 professionals in nearly every field, from the arts to the enterprise, have been discovering creative use cases for this promising new technology. Without question, 2023 was the year of generative AI (gen AI).

Arts 52

Arts Technology Improvements eCommerce Technology 52