GetElastic

JANUARY 10, 2018

For a few years, personalization has been B2C commerce’s favorite catch phrase: know your customer, personalize the offers and prices, sell at the right time and keep communicating until you build a relationship and not just a sale. But do B2C techniques work for this audience? B2B will look more like B2C.

B2B 141

B2B Multi-channel B2C Customer Experience 141

BigCommerce

APRIL 24, 2018

The only real alternatives to using an ecommerce platform are: Building one from scratch, which is out of the question for most businesses — and only justifiable for multimillion (or multi billion) dollar companies. Get more flexibility and customization from your ecommerce platform. Are Custom Product Attributes supported?

eCommerce Platforms 419

eCommerce Platforms Payment Services eCommerce Shipping Costs 419

Optimizely

NOVEMBER 20, 2018

If your B2C brand sells pricey products, however, you don’t just want come-and-go shoppers who get their fill from a single big purchase and never come back. Loyal, long-term customers are the name of the marketing game because they drive your bottom line. Use content to create a one-of-a-kind customer experience.

Shipping Costs 220

Shipping Costs Multi-channel Recommendation Events 220

BigCommerce

AUGUST 15, 2018

Mid-market and enterprise organizations with large, complex product catalogs often suffer the most as they add and edit volumes of products at a rapid pace across multiple channels. Increased customer dissatisfaction due to incomplete, out-of-date, or inconsistent data across channels. Multi-channel automation.

Information 212

Information Management Merchant Services Multi-channel 212

GetElastic

MAY 16, 2019

Solving channel conflict is top of mind for many manufacturers. How do you go direct to the consumer without alienating your distribution channel? Being a distributor today is tougher than ever, since in this scenario, a manufacturer owns the customer data and it is easier than ever to cut out the “middle man” at any point of time.

B2B 119

B2B Merchant Services Multi-channel B2C 119

Kissmetrics

MARCH 2, 2018

While that presents an opportunity in the form of reaching new customers with multi-channel strategies, it also creates an internal nightmare when it comes to managing it. While Facebook Advertising is primarily about “speaking” to your customers, Hootsuite should be used to “listen” and engage. That’s a full-time job.

Multi-channel 206

Multi-channel Social Media Channel SEO 206

Ecommerce Platforms

JANUARY 12, 2021

NetSuite groups data sets into expandable interfaces known as “portlets”. Like KPIs, Metrics and Scorecards, revenue, customer data, or invoice-related data. You can customize the calculations and relevant data sets to display or use NetSuite’s preset formats. Accounting. Order Management.

Payment Services 118

Payment Services Merchant Services Shipping Costs Payments 118

GetElastic

AUGUST 2, 2022

Online businesses are fighting tooth and nail to deliver customer experiences that make them stand out in a sea of similar-looking websites. For some, running multiple storefronts is the best way to give customers different experiences. Want to work towards unifying your customer data? Go to Eval Tool.

Multi-channel 78

Multi-channel Customer Data B2B eCommerce 78

Ecommerce Platforms

FEBRUARY 23, 2021

There’s also the option to keep your store secure with multi-layer security and DDoS protection. Wholesale channels. With customer data reports, you’ll have no problem collecting insights into the behavior of your customers. Customer data reports. B2B and B2C commerce functionality.

eCommerce Platforms 118

eCommerce Platforms Merchant Services Shipping Costs eCommerce 118

Ecommerce Platforms

AUGUST 18, 2020

Combining sales, manufacturing channels, currencies, and locations, TradeGecko ensures that every order, customer, and product is easy to track. The question is, how much do you need to pay to get help managing your sales channels with TradeGecko? 2 sales channel integrations. Multi-themed documents.

Shipping Costs 104

Shipping Costs Payment Services Multi-channel B2B 104

Fabric

NOVEMBER 2, 2023

For omnichannel retailers, these cutting-edge solutions can help to deliver seamless shopping across various channels and improve the overall customer experience. Enterprise e-commerce platforms can help businesses comply with the Payment Card Industry Data Security Standard (PCI DSS).

eCommerce Platforms 130

eCommerce Platforms eCommerce Payment Services Merchant Services 130

Ecommerce Platforms

OCTOBER 14, 2019

The B2B ecommerce market size is growing rapidly YoY, but there's a big challenge here: 50% of B2B buyers prefer to purchase via B2C platforms. B2C ecommerce websites and businesses evolved quickly, leaving B2B portals far behind, and today, they provide a richer customer experience than most B2B ecommerce portals. The problem?

B2B 132

B2B eCommerce Payment Services Multi-channel 132

365 Retail

AUGUST 17, 2022

For many B2C brands like PepsiCo, classic personalisation has meant plugging simple forms of data like email, names, addresses or recent purchases into outbound channel communications to ensure touchpoints are viewed as timely, relevant and contextual. And he’s not alone. This can drive efficiency and efficacy. .

Games 59

Games Marketing Multi-channel B2C 59

Omnisend

JANUARY 8, 2024

Understanding how to get repeat customers can boost your revenue. You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it?

Customer 89

Customer Customer Retention Social Media X-cart 89

Kibo

MAY 14, 2014

Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience. Today, that same merchant must enable a seamless shopping experience across multiple channels—mobile, tablet, laptop, print, in-store—or risk losing the sale or, what’s worse, the customer.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Fabric Blog

MARCH 18, 2025

Order management software is a centralized system that manages orders, inventory, fulfillment, and returns across all sales channels. Order processing and tracking The order management platform automates the entire lifecycle of a customer order. This helps minimize costs, improve delivery speed, and increase customer loyalty.

Payment Services 52

Payment Services Management Shipping Costs Multi-channel 52

Kibo

APRIL 26, 2022

Instead, consumers continued shopping in multiple ways using multiple channels, with online sales growth up 14% in 2021 from the previous year. It’s powered by customer data and uses machine learning to deliver powerful data-driven experiences. This frees up both teams to work on what they’re best at.

Payment Services 62

Payment Services Marketing Multi-channel Mobile 62

Ecommerce Platforms

MARCH 9, 2023

Zoho CRM supports: B2C companies : B2C companies with shorter customer lifecycles can access features like instant surveys, lead management, marketing automation and more. The flexible software promises to bring the best “general purpose” solutions vertical-specific CRM systems under one roof.

Live Chat 104

Live Chat Social Media Payment Services Omnichannel 104

Kibo

NOVEMBER 5, 2021

Automation and integrations built into modern order management systems allow eCommerce vendors to speed up the order delivery process, create a consistent customer experience across channels throughout the customer journey, and aggregate data into a single interface.

Management 62

Management Payment Services eCommerce Shipping Costs 62

Ecommerce Platforms

MAY 3, 2023

On top of all that, Shopify Plus customers also get access to beta programs early, so they can test out new features before they’re available to most other Shopify users. Wholesale channels for selling Another great feature you can only get from Shopify Plus, is access to a wholesale channel.

Shopify 104

Shopify Merchant Services Shipping Costs Payment Services 104

Omnisend

MAY 24, 2023

Create a powerful email and SMS strategy with Omnisend Register today Channels used Omnisend supports email , SMS , and web push notifications. Another feature that makes Brevo one of the best Moosend alternatives is its multi-list subscription feature and integrated CRM. Moosend doesn’t integrate with Shopify and Wix.

Live Chat 78

Live Chat Shipping Costs Shopify eCommerce 78

Omnisend

MAY 31, 2023

Reading Time: 11 minutes Dotdigital is a popular customer engagement platform. It’s known for its data-driven approach to improving customer experiences. It allows you to connect with your customers via many marketing channels , such as email, SMS, live chat, and push notifications.

Live Chat 78

Live Chat Social Media Multi-channel eCommerce 78

BigCommerce

OCTOBER 20, 2017

Integrate Your Systems for Multi-channel Selling. Like B2C, B2B businesses know the importance of offering a multi-channel experience to drive sales. But historically, that multi-channel experience for B2B buyers meant only having access to an online catalog. Avoid the Doom Loop and Go Mobile Already!

B2B 251

B2B eCommerce Payment Services Multi-channel 251

BigCommerce

FEBRUARY 13, 2018

When you factor in the expanded ecommerce selling opportunities through omni-channel retail (like adding Amazon and eBay storefronts to your sales approach, for example), it’s easy to see that now is the best possible time to grow an ecommerce business. Business-to-Consumer (B2C). Remember: B2B Consumers Are Also B2C Consumers.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

GetElastic

NOVEMBER 11, 2021

Conversational commerce has become a formidable channel to recon with. Sales made via conversational commerce channels such as chatbots, digital voice assistants, and messaging will grow from $41 billion this year to $290 billion by 2025, according to Juniper Research. Integrates with Yext to sync store locator data.

Merchant Services 148

Merchant Services Payment Services Live Chat eCommerce 148

GetElastic

SEPTEMBER 9, 2019

Choose your Channel(s). Multi-language support. Ada’s sweet spot is supporting use cases that require collection of personal information within chat, such as secure customer data (with PCI, GDPR and PIPEDA compliance), and can provide replies based on customers’ orders, bookings, accounts, passwords and more.

Merchant Services 159

Merchant Services Payment Services Live Chat eCommerce 159

Fabric Blog

MARCH 18, 2025

Order management software is a centralized system that manages orders, inventory, fulfillment, and returns across all sales channels. Order processing and tracking The order management platform automates the entire lifecycle of a customer order. This helps minimize costs, improve delivery speed, and increase customer loyalty.

Payment Services 52

Payment Services Management Shipping Costs Multi-channel 52

ROI Revolution

AUGUST 5, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Claim your copy so you can profit off of this channel’s meteoric rise. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. million from 72.8

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Digital emerged more than ever as a channel for consumers looking for home products. Facebook and Google channels drove growth several times that of online stores. billion in 2020. billion in 2020.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JULY 1, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Claim your copy so you can profit off of this channel’s meteoric rise. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. July 1 update. May 14 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JUNE 1, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. In light of the COVID-19 pandemic, 70% of brand decision-makers say they had to reprioritize their marketing channels or rethink their channel strategy. More new COVID-19 trends + data.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JANUARY 5, 2022

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Digital emerged more than ever as a channel for consumers looking for home products. Facebook and Google channels drove growth several times that of online stores. billion in 2020. billion in 2020.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Digital emerged more than ever as a channel for consumers looking for home products. Facebook and Google channels drove growth several times that of online stores. billion in 2020. billion in 2020.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Facebook and Google channels drove growth several times that of online stores. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. billion in 2020.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. In this expert webinar , you’ll uncover insights like: Full-funnel marketing strategies to optimize your brand across paid media channels and your website. million from 72.8 million last year.

eCommerce 78

eCommerce Social Media Payments Payment Services 78