Remove B2C Remove Customer Experience Remove eCommerce Technology
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What to Expect in 2022: 3 Strategies That Should be Top of Mind for Retailers 

Retail TouchPoints

There is a lot of potential for win-win-wins all around — for the marketplace operator; providing quality customer experience both to the seller that is establishing new business partnerships and wants to increase discoverability; and to the shopper who is looking for a curated and unique experience. Jim Stirewalt is the U.S.

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Can I Run Multiple Digital Business Models With One Commerce Platform?

GetElastic

In Gartner’s latest “Survey Analysis: Digital Commerce Revenue Skyrockets With B2B Surpassing B2C” report, they share the same phenomenon. According to their analysis: 67% of respondents are doing both B2B & B2C in some capacity. Second, there are also two B2C platforms. What Is Causing This Shift?

B2C 148
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How B2B Companies are Preparing For an Economic Downturn

Kibo

Whether inflation is set to come down or remain high for the foreseeable future, B2B companies should continue to invest in technology that will transform their business, helping them drive success long-term. Why B2B companies should continue to invest in eCommerce technology during an economic downturn.

B2B 71
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Commerce Trends for 2018: #1 Personalization in B2B

GetElastic

For a few years, personalization has been B2C commerce’s favorite catch phrase: know your customer, personalize the offers and prices, sell at the right time and keep communicating until you build a relationship and not just a sale. But do B2C techniques work for this audience? B2B will look more like B2C.

B2B 141
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How Retailers Can Leverage Technology to Turn Economic Uncertainty Into an Opportunity

Kibo

Impacts of the recession on DTC brands and B2C retailers. eCommerce growth was 6.7 Why online retailers should continue to invest in eCommerce technology. But that would be a mistake in an environment of increased competition and more discerning customers. Kibo eCommerce and Order Management.

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B2B ecommerce: the four challenges to face for long-term growth

GetElastic

Commerce innovation is not just for retailers and consumer brands, business-to-business organizations must capitalize on the disruptive trends that are emerging. When B2B buyers leave the office, they become those same B2C buyers; and they all still demand remarkable customer experiences.

B2B 167
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Kibo Sees Continued Momentum and Ranks #1 for Core Commerce

Kibo

With Kibo, their business customers get personalized product information, rich associated content, real-time inventory updates, customer and job-specific pricing, and the ability to order quickly and in a streamlined manner – all leading to a superior experience.