Retail TouchPoints

AUGUST 7, 2023

While company web stores are essential, digital marketplaces take simple sales to the next level by offering businesses more opportunities to engage with customers. With a B2B or B2C marketplace, you benefit from an ecosystem of buyers and sellers.

Subscription 246

Subscription B2B Mobile Customer Experience 246

Groove

MARCH 24, 2022

In developing your BigCommerce website, we partner with you to help turn shoppers into customers and increase sales and customer retention. Benefit from B2B and B2C functionality and a fully customizable design with our BigCommerce Website Design service. What Is An eCommerce Marketing Agency?

BigCommerce 195

BigCommerce B2C eCommerce Marketing B2B 195

Forrester eCommerce

NOVEMBER 17, 2022

Loyalty marketers, the scope of your job just expanded. Loyalty marketers have conventionally focused their efforts on customers post-purchase: increasing customer retention, enrichment, and advocacy. And before you panic, it’s a good thing.

Customer 195

Customer Customer Retention Supplies Marketing 195

Groove

FEBRUARY 2, 2022

Paid media advertising is extremely beneficial for B2C and B2B businesses as there are many advertising formats and options available on social platforms. Facebook, Instagram, TikTok and LinkedIn are a few social platforms that are proven to increase visibility and help your company convert new customers. What Is Customer Retention?

Customer 150

Customer Customer Retention Merchant Services PPC 150

Kibo

FEBRUARY 3, 2023

In the midst of uncertain economic times, many businesses are considering subscription business models and how they can be used to drive customer loyalty. Whether you’re a B2B company selling recurring services or a DTC company selling product subscriptions, customer retention and happiness are at the core of a successful business.

Customer Retention 62

Customer Retention Subscription Payment Services Customer 62

GetElastic

SEPTEMBER 15, 2021

Below are some of the major customer-driven B2B eCommerce trends of 2021, as well as some key calls to action for B2Bs to optimize their eCommerce strategy. Customer Loyalty Programs: Almost all B2B marketers strive to find a balance between acquiring new customers and retaining existing customers.

B2B 146

B2B eCommerce Customer SEO 146

GetElastic

DECEMBER 1, 2021

By deploying subscription services, it puts brands in an ideal position to drive predictable and sustained revenue, while also generating increased customer loyalty with more affordable buying options. Why’s that you may ask?

Subscription 148

Subscription Payment Services Payments eCommerce 148

Optimizely

JULY 31, 2018

This interview-based show spends each episode picking the brain of a marketing expert on a variety of topics, including SEO, pricing strategies, and customer retention. Where to start: How to Attract Customers and Keep Them Forever — Customer loyalty and customer retention go hand-in-hand.

eCommerce 223

eCommerce Shopify SEO Customer Retention 223

Ecommerce Platforms

OCTOBER 24, 2022

B2C Email Marketing Statistics. With countless customers already active on their inboxes, B2C email marketing packs a punch. 7 out of 10 customers would prefer to receive brand communications through email. 87% of B2C marketers use email automation as part of their marketing strategy. Omnisend ). Around 23.8%

Marketing 196

Marketing B2B B2C Mobile 196

GetElastic

NOVEMBER 19, 2019

And, we all know customer acquisition costs more than retention. More so, customer retention is easier and more cost-effective to execute. However, a loyalty program must be valuable to the customer to win loyalty. Hence, the need to define your B2B loyalty program. Let’s find out.

B2B 104

B2B Payment Services B2C Payments 104

Omnisend

JANUARY 8, 2024

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Returning customers also benefit your reputation, strengthening your market position.

Customer 89

Customer Customer Retention Social Media X-cart 89

Smile.io

MARCH 8, 2024

When the live commerce experience personalizes suggestions and services to its target audience, you are also more likely to see improvements in customer retention rates. Loyalty & Reward Program Insights from Smile.io People no longer just want to click and buy.

Social Media 89

Social Media Customer Loyalty Customer Retention eCommerce 89

Omnisend

DECEMBER 15, 2020

Proper implementation of an omnichannel customer support strategy has a significant impact on a company’s revenue and can bring with it other benefits and advantages, including: Faster resolution of customer cases. Reducing agents’ time handling customer requests. Higher customer satisfaction rates.

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

365 Retail

SEPTEMBER 30, 2022

Customer loyalty is your lifeblood, so understanding changing spending habits and harnessing the right digital experience platforms (DXP) to measure and optimise your customer interactions will be critical. Focus on customer retention. Protecting your most loyal customers is an obvious priority in a downturn.

Customer Retention 69

Customer Retention Retail B2C Customer Loyalty 69

Kibo

MAY 14, 2014

Empower omnichannel customer support: Never underestimate the value of providing a world-class customer care experience. Failing to connect your customers with prompt, courteous and knowledgeable support will erode customer loyalty quicker than you can click from your site to Amazon.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Omnisend

MAY 14, 2021

Content is viewed as a key ingredient for increasing brand awareness, as 84% of B2C marketers believe in its impact and leverage it. Always craft content according to the needs of your target customers. Acquiring new customers is important, but you need to think about your first-time buyers as well. Create a Loyalty Program.

eCommerce 78

eCommerce Customer Social Media Customer Retention 78

eCommerceFuel

FEBRUARY 16, 2021

Higher customer retention. We’ll get further into the details but first, a short definition: A wholesale price is a discounted price that you offer to customers who buy in bulk. trillion — six times the value of the e-commerce B2C market. And this creates high customer lifetime value. An enlarged market share.

eCommerce 59

eCommerce Shipping Costs B2C B2B 59

ROI Revolution

JULY 2, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. Last updated July 2, 2020.

eCommerce 173

eCommerce Payment Services Merchant Services Small Business Retail 173

ROI Revolution

JUNE 2, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. And the stock market has become increasingly volatile.

eCommerce 122

eCommerce Payment Services Merchant Services Shipping Costs 122

ROI Revolution

AUGUST 4, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. Last updated August 4, 2020.

eCommerce 158

eCommerce Payment Services Merchant Services Small Business Retail 158

ROI Revolution

AUGUST 5, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. This is closely followed by losing more deals due to the pandemic.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

MARCH 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. Last updated March 2, 2021.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

DECEMBER 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. This is closely followed by losing more deals due to the pandemic.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JUNE 1, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. This is closely followed by losing more deals due to the pandemic.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. This is closely followed by losing more deals due to the pandemic.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

MAY 6, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. This is closely followed by losing more deals due to the pandemic.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

OCTOBER 1, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. Last updated October 1, 2020.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

DECEMBER 3, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. Last updated December 3, 2020.

eCommerce 156

eCommerce Social Media Small Business Retail Payment Services 156

ROI Revolution

JANUARY 5, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. Last updated January 5, 2021.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

APRIL 8, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. Last updated April 8, 2021.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

NOVEMBER 4, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. Last updated November 4, 2020.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

SEPTEMBER 9, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. Last updated September 9, 2020.

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147

ROI Revolution

JANUARY 5, 2022

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. This is closely followed by losing more deals due to the pandemic.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. This is closely followed by losing more deals due to the pandemic.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. This is closely followed by losing more deals due to the pandemic.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. This is closely followed by losing more deals due to the pandemic.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

FEBRUARY 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. Last updated February 2, 2021.

eCommerce 68

eCommerce Social Media Payment Services Merchant Services 68