GetElastic

DECEMBER 28, 2021

In Gartner’s latest “Survey Analysis: Digital Commerce Revenue Skyrockets With B2B Surpassing B2C” report, they share the same phenomenon. According to their analysis: 67% of respondents are doing both B2B & B2C in some capacity. Second, there are also two B2C platforms. What Is Causing This Shift?

B2C 148

B2C B2B Technology Channel 148

GetElastic

JANUARY 10, 2018

For a few years, personalization has been B2C commerce’s favorite catch phrase: know your customer, personalize the offers and prices, sell at the right time and keep communicating until you build a relationship and not just a sale. But do B2C techniques work for this audience? B2B will look more like B2C.

B2B 141

B2B Multi-channel B2C Customer Experience 141

Ecommerce Platforms

OCTOBER 15, 2018

I don’t mean to sound like a buzzkill to some, but let’s face it- the big money lies with B2B ecommerce. Ok, it goes without saying that B2C has unlimited opportunities for strategic entrepreneurs. But so is the fact that B2B is outdoing B2C in online revenue. Customer segmentation itself was an issue. That’s a given.

eCommerce Platforms 142

eCommerce Platforms B2B Payment Services Merchant Services 142

BigCommerce

AUGUST 10, 2018

This strategy is a hallmark of brands looking to: Build community and customer lifetime value through their owned website rather than through a marketplace like Amazon. Nurture customers through a longer buying cycle. Deploy a headless commerce model , the newest and increasingly most successful. The Customer Value Sales Funnel.

eCommerce 365

eCommerce WooCommerce BigCommerce Download 365

BigCommerce

APRIL 6, 2018

Card data stolen from 5 million Saks and Lord & Taylor’s customers in 2018. Depending on the ecommerce technology and backend a retailer uses, PCI compliance can be an easy check on a long list of things retailers need to do to ensure their customers are transacting securely. Ecommerce PCI Compliance Requirements.

Merchant Services 419

Merchant Services Payment Services Payments Document 419

BigCommerce

JUNE 19, 2018

Historically, however, in order to properly organize and orchestrate ERP data flow, customer-facing tool options have been limited. ERPs are essential in allowing retailers to offer multichannel experiences to their customers. They allow the retailer to have a single, comprehensive view of their customers , orders, inventory, etc.

EDI 315

EDI eCommerce BigCommerce Shipping Costs 315

BigCommerce

OCTOBER 26, 2017

Ensure Your Technology is Scalable. Make sure that you have an ecommerce technology solution that can scale –– and isn’t cost-prohibitive. For instance, you want a platform that provides out-of-the-box features for many of the standard processes that come with cross-border commerce. Customer groups. Health Goods.

Merchant Services 256

Merchant Services eCommerce Payment Services BigCommerce 256

ROI Revolution

JUNE 17, 2019

See how Susan Tynan grew her online business and expanded a mostly nonexistent market, all by keeping one strategy as her guiding north star: putting the customer first. True Grit: A Warrior’s Mettle Builds an Ecommerce Brand. Selling B2B or B2C: What B2B and Brands Must Get Right on Technology.

eCommerce 100

eCommerce Internet Retail B2B B2C 100

Groove

NOVEMBER 29, 2018

The rise and development of eCommerce has given businesses the opportunity to expand on a larger scale more than ever before. However, with so many different eCommerce technologies available, it is difficult to decide what software is the best for your company. The Basics - Customization and Functionality. That’s right.it

BigCommerce 191

BigCommerce Payment Services Merchant Services Multi-channel 191

BigCommerce

AUGUST 8, 2018

Whether it’s their usability, recommendations, or membership perks, Amazon wins because they do customer service right – and at scale. What many businesses don’t know, though, is that the secret to Amazon customer service success doesn’t have to mean an Amazon business size. Headless Commerce (API-First) Initiatives.

eCommerce 231

eCommerce Payment Services Technology Recommendation 231

GetElastic

JUNE 7, 2016

With e-commerce sales rising rapidly, there are a few key recommendations to consider so that your in-store sales remain healthy. At Elastic Path we work with leading B2C and B2B organizations to help them deliver enterprise e-commerce that is flexible and open.

Omnichannel 113

Omnichannel eCommerce Multi-channel eCommerce Technology 113

GetElastic

JULY 12, 2021

In fact, in order to remain relevant and stay ahead of the curve, it’s essential to keep abreast of the newest eCommerce technological innovations. At Elastic Path we understand the importance of launching engaging, new features and experiences for your customers so that you can increase brand loyalty. GraphQL server additions.

B2B 113

B2B B2C Management eCommerce 113

Kibo

SEPTEMBER 30, 2022

But companies that tune into their customers’ changing habits and respond to them will go on to be the market leaders of tomorrow. There will also be indirect effects for B2B companies as falling consumer demand impacts B2B customers, who in turn stop spending as much as they have done in the previous period.

B2B 71

B2B B2C Multi-channel eCommerce 71

BigCommerce

AUGUST 15, 2018

Over time things like item numbers, references, catalogs, SKUs , images and videos, translations, localizations, documentation, custom attributes and more become impossible to manage. Increased customer dissatisfaction due to incomplete, out-of-date, or inconsistent data across channels. Custom Build a PIM.

Information 212

Information Management Merchant Services Multi-channel 212

Kibo

JANUARY 26, 2023

The B2B and B2C purchasing journeys are more complex than ever. And as a result, companies are asking themselves if their eCommerce platform can keep up with (and simplify) the complexities needed to meet heightening demands or if it’s time to consider a new solution.

eCommerce 62

eCommerce B2C B2B eCommerce Platforms 62

Forrester Omnichannel

JULY 29, 2014

But like the awkward kid at school, Omnichannel OMS systems have blossomed and turned into the must-have technology for almost every eBusiness leader. It's quite simple - quickly fulfilling orders to meet rising customer expectations is a now a strategic competitive advantage in the world of omnichannel retail. eCommerce technology.

Omnichannel 68

Omnichannel Management B2C Fulfillment 68

Kibo

FEBRUARY 24, 2022

This differs from monolithic ecommerce systems where the core features (e.g., the online storefront that customers use). Monolithic systems also limit your ability to customize functions and respond quickly to changing trends and new technology. shopping cart, product listings, payment processing, fulfillment, etc.)

Payment Services 118

Payment Services eCommerce Omnichannel eCommerce Platforms 118

Kibo

AUGUST 18, 2022

Impacts of the recession on DTC brands and B2C retailers. eCommerce growth was 6.7 Why online retailers should continue to invest in eCommerce technology. But that would be a mistake in an environment of increased competition and more discerning customers. Kibo eCommerce and Order Management.

Technology 62

Technology B2C Retail eCommerce Technology 62

Kibo

AUGUST 23, 2022

When evaluating eCommerce technologies, customer expectation management needs to stay top of mind. Hear from our guest speaker, Forrester Principal Analyst Emily Pfeiffer, and Alexis Hail, Senior Director at Kibo, on leveraging your commerce platform and order management system to meet customer expectations.

Customer Loyalty 62

Customer Loyalty Technology Webinar Customer 62

Kibo

SEPTEMBER 20, 2021

Kibo Commerce has been ranked #1 in Core Commerce in its Critical Capabilities for Digital Commerce 2021 report. Core commerce is defined as “quality, sophistication and ease of use of the core commerce functions of the product: catalog, search, basket, promotions, payment, customer account.”.

eCommerce 62

eCommerce eCommerce Technology Payments Management 62

Kibo

JULY 22, 2021

Businesses are embracing SaaS solutions for a variety of tasks, from managing customer relationships to hosting virtual conferences. Meanwhile, emerging technologies like AI, mobile-first, and headless delivery promise to take SaaS to exciting new places. In fact, revenue from SaaS services should reach $233 billion by 2022.

eCommerce Platforms 62

eCommerce Platforms eCommerce eCommerce Software Multi-channel 62

Prisync

MAY 9, 2018

Among various e-commerce platforms, Magento is the most popular open-source e-commerce platform provider loaded with rich features aims to help e-commerce entrepreneurs to grow their businesses. After founded in 2008, VAIMO has delivered more than 400 projects for both B2C and B2B brands.

eCommerce 52

eCommerce Magento eCommerce Platforms Merchant Services 52

Kibo

APRIL 15, 2021

Guide: Accelerate Your Ecommerce Success. For the full list of strategies, download our 2021 Accelerated Commerce Guide. Predicting how your customers will behave six or 12 months from now is nearly impossible. Similarly, City Furniture selected a headless ecommerce offering in order to maximize extensibility on their site.

eCommerce 62

eCommerce eCommerce Software Download Fulfillment 62

Kibo

NOVEMBER 23, 2021

CDPs aggregate large amounts of customer data and help companies create personalization experiences. Unifying the data to create one single view of the customer (which is then used to deliver hyper-personalized experiences) is the end goal, and that’s where a Personalization & Testing engine truly shines.

Customer Data 62

Customer Data Technology eCommerce Technology Omnichannel 62

Digital Doughnut

JULY 25, 2024

If left unmanaged, product information and digital assets could lead to inconsistencies, delays, and a subpar customer experience. It can cause confusion amongst customers, erode trust, and ultimately lead to lost sales. Today, organizations deal with the growing complexity and diversity of product information and digital assets.

Customer Experience 75

Customer Experience Information Customer eCommerce Technology 75

BigCommerce

FEBRUARY 13, 2018

The ability to speak directly to your customers and make adjustments has never been easier. What is Ecommerce? Essentially, ecommerce (or electronic commerce) is the buying and selling of goods (or services) on the internet. Types of Ecommerce. Let’s look at each type of electronic commerce in a bit more detail.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

Digital Doughnut

FEBRUARY 2, 2023

Technology provides new opportunities to connect with customers who increasingly expect a conversational style of interaction across channels. In the age of hyperconnectivity and omnichannel sales, consistency is primal.

Omnichannel 52

Omnichannel Technology Retail Channel 52

Digital Doughnut

OCTOBER 19, 2022

Product information management (PIM) systems have emerged as a must-have for all mid-size and large-size organizations aspiring to optimize their digital commerce operations and improve customer experience.

Customer Experience 52

Customer Experience Operations Improvements Information 52

Digital Doughnut

NOVEMBER 24, 2022

Talking about the commercial holiday period of the year, what can we expect from brand manufacturers and retailers? And what can organisations do that are not exactly Alibaba or Amazon? It is all about experience.

Retail 52

Retail eCommerce Technology Customer Experience B2C 52

BigCommerce

MAY 15, 2018

I started recommending SaaS ecommerce platforms to my customers, but many initially pushed back and were hesitant to make the move. The simple truth is that self-hosted technologies are not designed for the pace of change of business today. Emerging Ecommerce Trends. Don’t miss a post. The Fear of the Unknown.

Merchant Services 419

Merchant Services Payment Services eCommerce Platforms Technology 419

GetElastic

OCTOBER 15, 2018

When B2B buyers leave the office, they become those same B2C buyers; and they all still demand remarkable customer experiences. So, what does this mean for organizations and bringing B2B ecommerce strategies to the next level? According to Forrester , B2B ecommerce is on track to hit $1.2 trillion in the US by 2021. . 

B2B 167

B2B eCommerce Merchant Services B2C 167