Smile.io

APRIL 15, 2024

Referral programs allow brands to mobilize existing customers as marketers by incentivizing both parties. A recommendation from a peer is always more trustworthy, making referrals a great acquisition tool that converts.  with the other ecommerce tools you use to sync customer loyalty data.

Social Media 90

Social Media Gifts Shopify POS 90

Groove

DECEMBER 3, 2020

HubSpot automated workflows can be used to promote new content, capture abandoned carts , follow-up with customers post-purchase and so much more. Use an eCommerce workflow to attract your audience with welcome emails, product recommendations and so much more. Delighting Customers. Engaging With Your Audience.

X-cart 196

X-cart Customer Retention Shopping Carts eCommerce 196

BigCommerce

FEBRUARY 1, 2018

So, I went out to the ecommerce experts and influencers and asked them: what blogs and publications do you recommend? These guys have been in the game a long time, have a ton of great content, and, very important for me, great visuals, which helps to illustrate the results of their recommendations. Adii Pienaar, Founder, Conversio.

Social Media 374

Social Media BigCommerce Blog Shipping Costs 374

Kissmetrics

SEPTEMBER 17, 2021

People love the personal touch, and the ability to send automatic responses helps me build customer loyalty and further establish myself on Instagram. Send social proof a few days later, such as a case study or short review. Although I’m not there manually answering everyone, the responses are much appreciated.

Marketing 359

Marketing Social Media Customer Loyalty Other 359

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 92

Customer Loyalty Customer Jewelry Social Media 92

UpSellIt

NOVEMBER 16, 2022

Product recommendations are the new standard in ecommerce with the market size projected to reach $12 billion by 2025. Consumers expect recommendations, and their ability to boost KPIs plays a huge factor in their growing popularity. Take a look at theses six variations so your brand can strategize with confidence.

Recommendation 78

Recommendation Shipping Costs Consumer Customer Loyalty 78

UpSellIt

AUGUST 15, 2024

Read on for effective fall marketing strategies for ecommerce retailers to increase conversions, build customer loyalty, and attract new customers during the fall season. Boost AOV with Seasonal Product Recommendations Personalization is essential for fostering customer loyalty and driving sales.

Marketing 138

Marketing Gifts Social Media Customer Loyalty 138

BigCommerce

MAY 25, 2018

A hugely powerful recommendation engine. With an astonishing amount of choices available in just about every industry, Amazon and Netflix realize that generating customer loyalty is critical. A/B testing paves the way for that loyalty. Case studies that demonstrate previous CRO success. 1-click ordering.

eCommerce 338

eCommerce Shipping Costs Improvements Conversion Optimization 338

365 Retail

JUNE 5, 2024

In such a landscape, building strong customer loyalty is a necessity for retail businesses, and one of the most effective tactics they should have in their marketing toolkit is loyalty programs. What is a customer loyalty program? Both brands are incredible case studies when it comes to fostering customer loyalty.

Customer Loyalty 52

Customer Loyalty Customer Retail Customer Retention 52

Smile.io

JANUARY 2, 2020

Check out some other amazing loyalty programs in our Top 10 Customer Loyalty Programs of 2018 post. Think of your favorite brand—what type of incentive do they offer you for your loyalty? Aside from loving their product, what makes you return? It’s got it all!

Customer Loyalty 84

Customer Loyalty Customer Travel Customer Retention 84

UpSellIt

AUGUST 23, 2023

When customer concerns and hesitations are addressed, you’ll find a significant increase in conversions and customer satisfaction. This approach enables businesses to dynamically tailor content, recommendations, and user interfaces based on individual preferences and behavior, regardless of the platform or device being used.

eCommerce 134

eCommerce Recommendation Omnichannel Customer Data 134

Retail TouchPoints

MAY 26, 2022

So when retailers first invest in personalization, their goals might look different than when they have a stronger grasp on their customer base. With that in mind, the first step is to gather customer data. This will include data on customer loyalty, inventory, transactions, pricing and customer engagement and behavior.

Customer Loyalty 162

Customer Loyalty Technology Improvements Channel 162

Smile.io

JANUARY 23, 2023

tarte perks has its fair share of blemishes and problem areas when it comes to its customer loyalty experience. While influencers are a great way to build your community, with 67% of beauty shoppers turning to influencers for product recommendations, it only works when it's authentic.

Customer Retention 48

Customer Retention Social Media Customer Blog 48

Optimizely

JULY 31, 2018

In case the name itself doesn’t compel you to listen, perhaps the short length (most episodes run 20 minutes) will? Where to start: How to Attract Customers and Keep Them Forever — Customer loyalty and customer retention go hand-in-hand. But it all starts with a great customer experience. eCommerce Minute.

eCommerce 223

eCommerce Shopify SEO Customer Retention 223

Kissmetrics

SEPTEMBER 30, 2020

In addition to this, you should ask to see a list of samples, references, reviews, and case studies to determine their competency. Your brand is necessary for building customer loyalty, creating a competitive advantage, and just… long-term survival. Holding Meetings to Streamline Strategy Development.

Social Media 265

Social Media SEO Marketing Technology 265

UpSellIt

JULY 13, 2023

Take a look at the key omnichannel strategies your brand should implement to strengthen client relationships, boost customer loyalty, and increase revenue. Tailor promotions, recommendations, and messages based on your customers’ preferences and behaviors. AI-Recommendations Mobile Exit Detect 2.

Omnichannel 108

Omnichannel Multichannel Payment Services Retail 108

Smile.io

OCTOBER 18, 2019

Another unique opportunity for members to earn points is presented through their recommendations section. As a book lover, I am constantly reading reviews and seeking out recommendations to find my next great read. Plum PLUS rewards uses data from previous ratings and purchases to suggest custom recommendations for each customer.

Books 36

Books Shipping Costs Subscription Shipping 36

SellBrite

FEBRUARY 26, 2017

There are hundreds of case studies, blog posts, and podcasts you can subscribe to that will provide you with the stories, tips, and motivation you need to get moving on your own business idea. Here are a few worth checking out: Blog Posts & Case Studies: How To Build a $120K per Month Ecommerce Brand in Less Than A Year.

eCommerce 153

eCommerce Multi-channel Payments Channel 153

UpSellIt

MARCH 3, 2023

Provide Personalized Recommendations Successful ecommerce brands focus on personalization, and AI-driven product recommendations are an excellent strategy to cater to specific shoppers’ needs. Recommendations should be as seamless as possible, unless a user is truly about to abandon your website. Here’s how you achieve it.

Conversion Optimization 78

Conversion Optimization Recommendation Shipping Costs Clothing 78

UpSellIt

MARCH 3, 2023

Provide Personalized Recommendations Successful ecommerce brands focus on personalization, and AI-driven product recommendations are an excellent strategy to cater to specific shoppers’ needs. Recommendations should be as seamless as possible, unless a user is truly about to abandon your website. Here’s how you achieve it.

Conversion Optimization 78

Conversion Optimization Recommendation Shipping Costs Clothing 78

Ecommerce Platforms

FEBRUARY 25, 2019

However, combining referral marketing tactics, user-generated content and customer loyalty helps subscription businesses grow. It integrates with CartHook to help you increase revenue by tracking customers who abandoned the cart. Customer Support. Sounds good? What is Recharge Payments?

Payment Services 150

Payment Services Payments Subscription Shipping Costs 150

UpSellIt

MARCH 4, 2025

It is a salespersons job to make the customer aware of options beyond what they intended to purchase. In the case of ecommerce, upselling typically involves the use of dynamic product recommendations and other onsite tools. Over time, this can develop into customer loyalty.

Arts 78

Arts Customer Presentation Customer Loyalty 78

Smile.io

MARCH 20, 2024

In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.    Customer loyalty programs have played a considerable role in fostering repeat purchases.

Shipping Costs 95

Shipping Costs Shopify Customer Loyalty Merchant Services 95

365 Retail

NOVEMBER 13, 2024

Promotional products are more than just free giveaways—they’re powerful tools that help brands make a lasting impression on customers. In today’s bustling retail landscape, these branded items play a growing role in creating memorable experiences and building customer loyalty.

Customer Loyalty 52

Customer Loyalty Retail Gifts Social Media 52

Smile.io

JANUARY 23, 2023

This competition means that food and beverage companies are ripe to benefit from creating customer loyalty. Here are 4 examples of effective loyalty programs in the food and beverage industry, split between DTC food products, small businesses, and major well-known food brands.

Food and Beverages 99

Food and Beverages Social Media Customer Loyalty Reference 99

Smile.io

OCTOBER 22, 2021

Previously we’ve talked about the importance of selecting the right name foryour loyalty program [/5-examples-of-loyalty-program-names-done-right/]. Blog Alex McEachern Snow Rewards checks every box when it comes to creating a customer loyalty experience that leaves their customers smiling from ear to ear.

Social Media 88

Social Media Customer Loyalty Subscription Blog 88

365 Retail

DECEMBER 20, 2023

Bonuses & Rewards: Enhancing customer loyalty Organisations are investing substantial amounts of money in the development and execution of rewards programmes, ranging from airlines providing frequent flier incentives to telecoms firms reducing costs to attract more customers. The company’s interest is reasonable.

Customer Retention 52

Customer Retention Customer Customer Loyalty Merchant Services 52

Omnisend

JANUARY 22, 2024

Here’s a case study showing how the right email format can increase conversion rates. It can also build customer loyalty and enhance brand reputation. Create product stories based on customer testimonials, case studies, or behind-the-scenes insights. Here’s why.

Information 88

Information Social Media Shipping Costs Mobile 88

Smile.io

FEBRUARY 16, 2023

By incorporating special reward dates and exclusive rewards into your rewards program, you can make it more valuable to existing and new customers! Loyalty Case Study: Nordstrom Rewards As Nordstrom continues to assert itself throughout North America, it’s about time we took a look at the Nordstrom Rewards program.

Fashion 76

Fashion Social Media Events Small Business Retail 76

CPC Strategy

FEBRUARY 19, 2025

Consumers rely on social proof to validate purchasing decisions, making features like tagged posts, testimonials, and peer recommendations invaluable for brand reputation. Live Chat & DMs: Direct communication channels allow brands to address customer concerns, provide personalized recommendations, and close sales in real-time.

eCommerce 58

eCommerce Merchant Services Social Media Payment Services 58

Smile.io

APRIL 13, 2022

Tweets showing customer frustrations with Old Navy’s rewards program.  Customers, loyalty program members or not, are rewarded with heavy discounts after making any purchase with Old Navy. However, customers need to act quickly because these coupons are usually valid for about a week.

Shipping Costs 94

Shipping Costs Department Stores Payment Services Customer 94

SellBrite

SEPTEMBER 17, 2019

By offering shoppers additional products they may need to make their initial product work effectively — or by offering them items that would enhance that product’s use — your store performs a valuable service, which, in turn, grows customer loyalty. When to cross-sell.

Shipping Costs 114

Shipping Costs eCommerce Toys Books 114

Smile.io

SEPTEMBER 10, 2020

Here are some ideas we recommend implementing into your eCommerce marketing strategy to attract more prospects to your website. Create a blog No matter the size of your eCommerce business, blogging is a great strategy to attract customers. Some things that we’ve seen work well are comparison guides and case studies.

Consumer 46

Consumer Social Media SEO Webinar 46

ChannelSale

DECEMBER 1, 2023

SEO Optimization: To ensure that your website ranks highly in search engine results, follow recommended practices for search engine optimization (SEO). Display case studies and client testimonials from satisfied product or service users. This instills trust in potential customers that they are making informed decisions.

Consumer 52

Consumer Management Demo SEO 52

CPC Strategy

FEBRUARY 19, 2025

Consumers rely on social proof to validate purchasing decisions, making features like tagged posts, testimonials, and peer recommendations invaluable for brand reputation. Live Chat & DMs: Direct communication channels allow brands to address customer concerns, provide personalized recommendations, and close sales in real-time.

eCommerce 102

eCommerce Merchant Services Social Media Payment Services 102

Wiser

NOVEMBER 6, 2023

When customers have all the information they need at their fingertips with just a few clicks, including detailed product descriptions, high-resolution images, and customer reviews reduces uncertainty and builds trust. This not only boosts immediate sales but also fosters customer loyalty and promotes repeat business.

Payment Services 78

Payment Services eCommerce Retail Games 78

Smile.io

SEPTEMBER 2, 2021

Sephora’s use of personalized recommendations further helps set it apart. These recommendations provide an elevated experience by demonstrating an understanding of each customer’s purchase habits and preferred products. Sephora’s brand community makes VIB both a lifestyle aid and loyalty solution.

Fashion 59

Fashion Recommendation Customer Customer Retention 59