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How to Set Up an Ecommerce Loyalty Program to Improve Retention, Build Community and Drive 5X in Sales

BigCommerce

That’s what we’ll cover today, teaching you how to Implement a customer loyalty program that works for your brand. We’ll cover: What an ecommerce customer loyalty program is. The various components involved in building out a customer loyalty program. What is a Customer Loyalty Program?

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4 Ways Businesses Can Use Shipping to Reduce Cart Abandonment

Retail TouchPoints

The list goes on, but one other barrier to purchasing seems to be a major sticking point for 63% of consumers : shipping costs. The True Cost of Shipping. When NuFACE implemented a free-shipping threshold, the skin care company saw orders increase by 90%. Newcomers to the ecommerce space often see free shipping as unattainable.

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Turning Interest into Action: The Psychology Behind Price Drop Alerts

UpSellIt

For example, incentives like free shipping can also trigger positive emotional responses , removing the barrier that shipping costs create to further enhance the shopping experience. Price drop alerts deliver value that builds customer loyalty and also encourages repeat purchases by highlighting personalized savings.

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An Beginner’s Guide To Creating A Customer Loyalty Program In 2020

Ecommerce Platforms

Second, this guide churns out a few examples that could help you kickstart your loyalty scheme. And most of all, a simplified formula to help you measure your loyalty program's overall perfomance. . So let's get started… What’s the point of having a customer loyalty program? . The result? The North Face.

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11 Proven Hacks to Keep Your Customers Buying More

Kissmetrics

This way, you can ensure each touchpoint is meaningful, resulting in a positive CX and, ultimately, higher customer retention rates. Design an Effective Customer Loyalty Program. Part of your customer journey must include creating a customer loyalty program. Define the rules of your loyalty program.

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Rewards Case Study: PetSmart Treats Rewards (+How to Recreate ther Program)

Smile.io

You can then allow customers to redeem their points for various rewards like discounts, free products, free shipping, or gift cards.  Make sharing your brand a win-win by offering customers points, discounts, or free shipping when they refer friends. Free shipping to delight customers.

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59 Productivity Hacks for Online Small Business Owners

BigCommerce

Let’s say that you are a solopreneur that has to handle emails from customers, packaging and shipping products, and marketing via your social media networks. Set aside an hour or two before you need to leave to drop off packages or before your carrier comes to pick up packages to do shipping and handling preparation.