SellBrite

JUNE 28, 2019

A good employee will even know how to help a customer who doesn’t know what they want, or will suggest alternatives if something is above the customer’s price range. I distinctly remember a time when I was looking at a necklace I wanted to buy, but it was far too expensive. Case Study: Swarovski.

Shipping Costs 93

Shipping Costs eCommerce eCommerce Platforms Customer Loyalty 93

Smile.io

FEBRUARY 22, 2024

True customer loyalty is a brand for every ecommerce brand. And it’s earned through the experiences a customer has with your business over time. What makes it more valuable than short-term revenue is that a loyal customer will be your brand advocate, bring in customers, and always choose you over a competitor. 

Customer Loyalty 102

Customer Loyalty Shipping Costs Customer eCommerce 102

Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases. Running a hybrid B2B/B2C business?

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

AcquireConvert

JUNE 28, 2024

Also investigate their third-party customer and employee reviews, and reach out to their clients that feature on their case studies. Pricing is complex, and considers required storage volume, picking, packaging, shipping, and returns fees.

Fulfillment 36

Fulfillment Shopify Merchant Services Shipping Costs 36

Smile.io

OCTOBER 18, 2019

Indigo introduced many enhancements to their former plum rewards program including free shipping, discounts, and VIP access to exclusive events. Will this program revamp keep Indigo’s customers turning to the next page or have them shutting the cover for good? Understanding what your customers want is the first chapter.

Books 36

Books Shipping Costs Subscription Shipping 36

Smile.io

MARCH 20, 2024

In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.    Customer loyalty programs have played a considerable role in fostering repeat purchases. 's pricing page.

Shipping Costs 87

Shipping Costs Shopify Customer Loyalty Merchant Services 87

UpSellIt

NOVEMBER 16, 2022

Bonus Material: Product Recommendation Case Study Types of Product Recommendations It’s important to learn the different types of recommendations to ensure you’re using them correctly. This placement is best for items with higher price points or more complex upsells that aren’t a simple add on.

Recommendation 78

Recommendation Shipping Costs Consumer Customer Loyalty 78

SellBrite

SEPTEMBER 17, 2019

While cross-selling invites a customer to make an additional purchase, upselling encourages a customer to spend more for an upgraded product or premium. This is especially effective if you offer free or flat-rate shipping because, while the customer is purchasing additional small items, they won’t cost more to ship.

Shipping Costs 102

Shipping Costs eCommerce Toys Books 102

Smile.io

FEBRUARY 16, 2024

Ecommerce Manager, to learn more about how Dr. Sam’s customer loyalty program has evolved over time.    “We introduced our loyalty program in 2019 as a means to appreciate and reward our loyal customers,” Sarah explains.   Migrating a loyalty program to Smile.io

Customer Loyalty 85

Customer Loyalty Shipping Costs Social Media Customer 85

OrderDynamics

APRIL 23, 2019

According to Wikipedia, dropshipping is considered as “a supply chain management method in which the retailer does not keep goods in stock but instead transfers the customer orders and shipment details to either the manufacturer, another retailer, or a wholesaler, who then ships the goods directly to the customer.”

Shipping Costs 61

Shipping Costs eCommerce Merchant Services Retail 61

Smile.io

AUGUST 5, 2024

It's a costly endeavor, as attracting a new customer can cost 5x to 25x more than retaining an existing one. Undoubtedly, repeat customers are easier to sell to than new customers. They are also your top 5% of customers , generating 35% or more in revenue. Loyalty & Reward Program Insights from Smile.io

Customer Retention 46

Customer Retention Shopify Customer Merchant Services 46

Ecommerce Platforms

FEBRUARY 25, 2019

This has to do with reducing the cost of acquisition, churn and increasing average order value. However, combining referral marketing tactics, user-generated content and customer loyalty helps subscription businesses grow. How often the customer is charged. How often a product is shipped. Customer Support.

Payment Services 150

Payment Services Payments Subscription Shipping Costs 150

UpSellIt

MARCH 3, 2023

Abandonment Recommendations If your ecommerce store has existing offers such as free shipping, you can leverage this messaging alongside the recommendations to further incentivize shoppers to stay on-site. Customer loyalty doesn’t exist without trust, and it should be a core focus in your branding initiatives.

Conversion Optimization 78

Conversion Optimization Recommendation Shipping Costs Clothing 78

UpSellIt

MARCH 3, 2023

Abandonment Recommendations If your ecommerce store has existing offers such as free shipping, you can leverage this messaging alongside the recommendations to further incentivize shoppers to stay on-site. Customer loyalty doesn’t exist without trust, and it should be a core focus in your branding initiatives.

Conversion Optimization 78

Conversion Optimization Recommendation Shipping Costs Clothing 78

Omnisend

JANUARY 22, 2024

Try Omnisend's new email builder See pricing What is an email format? Here’s a case study showing how the right email format can increase conversion rates. It can also build customer loyalty and enhance brand reputation. They also include shipping information or password reset notices.

Information 89

Information Social Media Shipping Costs Document 89

Smile.io

AUGUST 2, 2023

Transactional rewards 💳 Transactional rewards are financial incentives that customers can use to save money on future purchases.  From free shipping to dollars off, these rewards are extremely common in customer loyalty programs, and are quite popular with many types of shoppers.

Shipping Costs 49

Shipping Costs Events Social Media Fashion 49

BigCommerce

MAY 25, 2018

Two-day shipping. With an astonishing amount of choices available in just about every industry, Amazon and Netflix realize that generating customer loyalty is critical. A/B testing paves the way for that loyalty. New pricing strategy. Reduced customer acquisition cost. 1-click ordering. And much more.

eCommerce 338

eCommerce Shipping Costs Improvements Conversion Optimization 338

BigCommerce

FEBRUARY 1, 2018

If your biggest objection is price, consider this: How much money could you be making if you fully focused on the things you do best for your business, and leave the rest to others? Let’s say that you are a solopreneur that has to handle emails from customers, packaging and shipping products, and marketing via your social media networks.

Social Media 374

Social Media BigCommerce Blog Shipping Costs 374

Algopix

AUGUST 14, 2023

Marketing and Branding: These books provide actionable advice on building compelling brands, crafting engaging narratives, and driving customer loyalty. This book offers advice from seasoned online sellers, helping readers grasp the nuances of sourcing, pricing, and maximizing profits through arbitrage strategies.

Books 101

Books eCommerce Arts Webinar 101

FastSpring

DECEMBER 18, 2020

More choice and competition around shipping and payment options. You need to show potential customers that your product or service will add value to their business, and the best way to do that is by investing in content assets. Again, Ahrefs avoids this by only asking customers for necessary details when they buy a product.

B2B 147

B2B eCommerce Payment Services SEO 147

Smile.io

APRIL 13, 2022

Old Navy complicates their program Customers love Old Navy for their fashionable staples at low prices. However, some of the most beloved cardmember-only rewards like free shipping are available to everyone now. Tweets showing customer frustrations with Old Navy’s rewards program.

Shipping Costs 91

Shipping Costs Department Stores Payment Services Customer 91

Smile.io

MAY 2, 2023

With rising acquisition costs and fierce competition, more brands are feeling the need to start their own rewards program. Follow our 7 simple steps and you’ll be getting more repeat customers than ever with your own brand new points program. Get your customers motivated to earn points by offering these rewards: Free products.

Social Media 76

Social Media Shipping Costs Blog Events 76

Kibo

MAY 20, 2014

Seamlessly connecting your front-end and OMS in real-time, our flexible, cost-effective APIs allow you to enter data once and enjoy a real-time, unified view of product information, inventory, orders, customer data, promotions, appeasements and more—all accessible via any connected device.

White Paper 62

White Paper Shipping Costs B2B Download 62

Email Audience

JUNE 30, 2021

If you have testimonials for your products, see them as case studies. In the copy they even say “life’s busy and we all get distracted” The visuals show what is in your cart and customers can jump back into the sales experience. In these emails you can also sweeten the deal with free shipping or give 5% off.

Customer 52

Customer Retail Shipping Costs Apparel 52

Smile.io

FEBRUARY 16, 2023

In the past few years, customers are changing their habits from only shopping in-store to purchasing online with 76% of Americans shopping online for clothing. As the cost of acquiring new customers continues to climb, many online fashion retailers are turning to loyalty programs and customer retention.

Fashion 67

Fashion Social Media Events Small Business Retail 67

Smile.io

SEPTEMBER 10, 2020

Some things that we’ve seen work well are comparison guides and case studies. Have a customer loyalty program Marketing efforts aren’t finished once a person decides to convert and become a customer. Retain existing customers by nurturing them post-purchase.

Consumer 46

Consumer Social Media SEO Webinar 46

ChannelAdvisor

AUGUST 18, 2019

You can keep prices competitive. You can even lean on our e-commerce platform to help simplify drop shipping and stay connected to carriers. Turning loyalty into experiences. When it comes to customer loyalty, REI sets the bar. You can sell internationally.

eCommerce Platforms 55

eCommerce Platforms eCommerce Outdoor Drop Ship 55

Teamwork Retail

JULY 8, 2020

The cost of Omnichannel solutions represent a significant upfront investment for retailers, however, this investment also enables long term evolution for businesses. . Will this be a primary purchasing channel for customers? How will customers use this platform? What is the cost of goods sold? Where are the customers?

Payment Services 48

Payment Services Customer eCommerce Multi-channel 48

Ecommerce Platforms

OCTOBER 14, 2019

These are commoditized niches, where it's very difficult to build a brand or earn customer loyalty through product quality, due to the simple fact that there may be a ton of players in the market, and the product of same or similar quality may be available from a wide variety of sources. It should have a steady growth trend.

B2B 132

B2B eCommerce Payment Services Multi-channel 132

ESW

JUNE 1, 2023

ESW Case Study ICONIC US FASHION BRAND. They selected ESW because of the company’s experience in localization in over 200 markets, its speed to market capability, and the bespoke capabilities ESW was able to provide for the company, such as a ‘ship from store’ solution.

Fashion 60

Fashion Shipping Costs Merchant Services Shipping 60

BigCommerce

DECEMBER 5, 2017

How is a sinking ship different from a failing ecommerce site? At least the captain can go down with their ship! You can’t – so you better do everything in your power to keep the customers coming. When to ask customers for reviews (and then how to use those!). What is cost of customer acquisition?

Customer 381

Customer Live Chat Social Media BigCommerce 381

Omnisend

JANUARY 5, 2024

Get started with Omnisend today See pricing Still not convinced about the importance of a website? Here are just some of the benefits:: Increased visibility More credibility Owned channel (no need to worry about social media algorithm updates) More control over customer experiences Exactly what you want your brand to deliver, right?

eCommerce 89

eCommerce Payment Services SEO Social Media 89

ESW

MAY 7, 2019

That is, unless theys provide real value to customers. Customer loyalty is earned when brands leave customers not just satisfied, but excited. Loyalty programs can add to that special feeling when done correctly. What Does Customer Loyalty Mean These Days? Nordstrom’s Nordy Club.

Customer Loyalty 113

Customer Loyalty Customer Shipping Costs Beauty and Health 113

Ecommerce Platforms

DECEMBER 18, 2020

Overall, ecommerce marketing should be considered in your costs. There's no way to find new customers without ecommerce marketing, so every shirt or electronic sold must also have a per-unit line in your accounting figures showing you how much it cost to acquire that customer through ecommerce marketing. Case studies.

eCommerce Marketing 223

eCommerce Marketing eCommerce Marketing Social Media 223