Smile.io

OCTOBER 18, 2019

Indigo introduced many enhancements to their former plum rewards program including free shipping, discounts, and VIP access to exclusive events. Will this program revamp keep Indigo’s customers turning to the next page or have them shutting the cover for good? Understanding what your customers want is the first chapter.

Books 36

Books Shipping Costs Subscription Shipping 36

Smile.io

JANUARY 2, 2020

Check out some other amazing loyalty programs in our Top 10 Customer Loyalty Programs of 2018 post. Think of your favorite brand—what type of incentive do they offer you for your loyalty? It’s truly minimal-effort on the customer’s end to earn avocados. Aside from loving their product, what makes you return?

Customer Loyalty 76

Customer Loyalty Customer Travel Customer Retention 76

Smile.io

FEBRUARY 22, 2024

True customer loyalty is a brand for every ecommerce brand. And it’s earned through the experiences a customer has with your business over time. What makes it more valuable than short-term revenue is that a loyal customer will be your brand advocate, bring in customers, and always choose you over a competitor. 

Customer Loyalty 102

Customer Loyalty Shipping Costs Customer eCommerce 102

Kissmetrics

AUGUST 6, 2021

This way, you can ensure each touchpoint is meaningful, resulting in a positive CX and, ultimately, higher customer retention rates. Design an Effective Customer Loyalty Program. Part of your customer journey must include creating a customer loyalty program. Define the rules of your loyalty program.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

SellBrite

JUNE 28, 2019

This gives customers a one-of-a-kind experience that makes them feel like the ecommerce platform understands them and is catering to them. Here’s an example of how we’ve automatically applied branding to six templates: Case Study: Very. This is a great way to make the customer feel welcomed. Case Study: Swarovski.

Shipping Costs 93

Shipping Costs eCommerce eCommerce Platforms Customer Loyalty 93

AcquireConvert

JUNE 28, 2024

Also investigate their third-party customer and employee reviews, and reach out to their clients that feature on their case studies. Pricing is complex, and considers required storage volume, picking, packaging, shipping, and returns fees.

Fulfillment 36

Fulfillment Shopify Merchant Services Shipping Costs 36

UpSellIt

NOVEMBER 16, 2022

Bonus Material: Product Recommendation Case Study Types of Product Recommendations It’s important to learn the different types of recommendations to ensure you’re using them correctly. Furthermore, 60% of consumers say they’ll become repeat customers after a personalized shopping experience.

Recommendation 78

Recommendation Shipping Costs Consumer Customer Loyalty 78

Ecommerce Platforms

AUGUST 11, 2022

If you start a dropshipping business with Spocket, you’ll have access to key features like: Quick shipping times: Spocket is one of the few dropshipping suppliers to offer truly rapid shipping times. You can send dropshipping products to customers within 2-5 days or less. This is a great way to boost customer loyalty.

Shipping Costs 104

Shipping Costs Payment Services WooCommerce Shopify 104

Smile.io

FEBRUARY 16, 2024

Ecommerce Manager, to learn more about how Dr. Sam’s customer loyalty program has evolved over time.    “We introduced our loyalty program in 2019 as a means to appreciate and reward our loyal customers,” Sarah explains.   Exporting customer loyalty data from their old loyalty provider.

Customer Loyalty 85

Customer Loyalty Shipping Costs Social Media Customer 85

UpSellIt

JULY 13, 2023

Data and Insights: Omnichannel retailing leverages customer data and insights to deliver personalized experiences, whereas multichannel retailing tends to analyze separately. Take a look at the key omnichannel strategies your brand should implement to strengthen client relationships, boost customer loyalty, and increase revenue.

Omnichannel 102

Omnichannel Multichannel Payment Services Retail 102

Smile.io

AUGUST 5, 2024

Undoubtedly, repeat customers are easier to sell to than new customers. They are also your top 5% of customers , generating 35% or more in revenue. While various strategies exist to boost retention and enhance customer loyalty, one of the most effective tools is a Shopify loyalty program.

Customer Retention 46

Customer Retention Shopify Customer Merchant Services 46

Smile.io

MARCH 20, 2024

In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.    Customer loyalty programs have played a considerable role in fostering repeat purchases.

Shipping Costs 87

Shipping Costs Shopify Customer Loyalty Merchant Services 87

OrderDynamics

APRIL 23, 2019

According to Wikipedia, dropshipping is considered as “a supply chain management method in which the retailer does not keep goods in stock but instead transfers the customer orders and shipment details to either the manufacturer, another retailer, or a wholesaler, who then ships the goods directly to the customer.”

Shipping Costs 61

Shipping Costs eCommerce Merchant Services Retail 61

BigCommerce

FEBRUARY 1, 2018

Let’s say that you are a solopreneur that has to handle emails from customers, packaging and shipping products, and marketing via your social media networks. Set aside an hour or two before you need to leave to drop off packages or before your carrier comes to pick up packages to do shipping and handling preparation.

Social Media 374

Social Media BigCommerce Blog Shipping Costs 374

Smile.io

FEBRUARY 28, 2024

And the number one way to ensure customers eagerly participate is by offering rewards they actively want to earn.    Diamond Art Club offers a diverse range of rewards—free shipping, amount-based discounts, and free products. Loyalty & Reward Program Insights from Smile.io

Arts 86

Arts Social Media Customer Loyalty Hobbies 86

Omnisend

JANUARY 22, 2024

Here’s a case study showing how the right email format can increase conversion rates. It can also build customer loyalty and enhance brand reputation. Create product stories based on customer testimonials, case studies, or behind-the-scenes insights. Here’s why.

Information 89

Information Social Media Shipping Costs Document 89

Algopix

AUGUST 14, 2023

Marketing and Branding: These books provide actionable advice on building compelling brands, crafting engaging narratives, and driving customer loyalty. These books dissect the FBA process, from inventory management and shipping logistics to customer service protocols. Financial Literacy : Managing finances is integral.

Books 101

Books eCommerce Arts Webinar 101

FastSpring

DECEMBER 18, 2020

More choice and competition around shipping and payment options. You need to show potential customers that your product or service will add value to their business, and the best way to do that is by investing in content assets. More companies (and countries) now have accessible internet. ??

B2B 147

B2B eCommerce Payment Services SEO 147

UpSellIt

MARCH 3, 2023

Abandonment Recommendations If your ecommerce store has existing offers such as free shipping, you can leverage this messaging alongside the recommendations to further incentivize shoppers to stay on-site. Customer loyalty doesn’t exist without trust, and it should be a core focus in your branding initiatives.

Conversion Optimization 78

Conversion Optimization Recommendation Shipping Costs Clothing 78

UpSellIt

MARCH 3, 2023

Abandonment Recommendations If your ecommerce store has existing offers such as free shipping, you can leverage this messaging alongside the recommendations to further incentivize shoppers to stay on-site. Customer loyalty doesn’t exist without trust, and it should be a core focus in your branding initiatives.

Conversion Optimization 78

Conversion Optimization Recommendation Shipping Costs Clothing 78

Ecommerce Platforms

FEBRUARY 25, 2019

However, combining referral marketing tactics, user-generated content and customer loyalty helps subscription businesses grow. How often the customer is charged. How often a product is shipped. Customers who order a subscription product will be charged when they sign up. Customer Support. Sounds good?

Payment Services 150

Payment Services Payments Subscription Shipping Costs 150

Smile.io

FEBRUARY 16, 2023

If the inviting design isn’t enough to convince customers to join, the rewards will have them diving in head-first. The Blackbough Beach Club offers a variety of motivating reward options from free products like tote bags and their best-selling bikinis, to free shipping or 20% off.

Fashion 67

Fashion Social Media Events Small Business Retail 67

Smile.io

AUGUST 2, 2023

Transactional rewards 💳 Transactional rewards are financial incentives that customers can use to save money on future purchases.  From free shipping to dollars off, these rewards are extremely common in customer loyalty programs, and are quite popular with many types of shoppers. 💲 Smile.io

Shipping Costs 49

Shipping Costs Events Social Media Fashion 49

Kibo

MAY 20, 2014

And be sure to check out our white papers and case studies to find out how Kibo can help your business compete and win in today’s competitive retail landscape. To learn more about Perfect Sync, download this Snapshot. This year, eMarketer predicts eCommerce revenue will reach $794.50

White Paper 62

White Paper Shipping Costs B2B Download 62

SellBrite

SEPTEMBER 17, 2019

This is especially effective if you offer free or flat-rate shipping because, while the customer is purchasing additional small items, they won’t cost more to ship. If you offer bundles in your online store, you can make them more effective by setting a minimum order for free shipping. When to cross-sell. Use visuals.

Shipping Costs 102

Shipping Costs eCommerce Toys Books 102

Smile.io

MAY 2, 2023

Follow our 7 simple steps and you’ll be getting more repeat customers than ever with your own brand new points program. Step 1: Set the goals for your loyalty program A ship with no compass will end up going in circles. Get your customers motivated to earn points by offering these rewards: Free products.

Social Media 76

Social Media Shipping Costs Blog Events 76

BigCommerce

MAY 25, 2018

Two-day shipping. With an astonishing amount of choices available in just about every industry, Amazon and Netflix realize that generating customer loyalty is critical. A/B testing paves the way for that loyalty. Case studies that demonstrate previous CRO success. 1-click ordering. The list goes on and on.

eCommerce 338

eCommerce Shipping Costs Improvements Conversion Optimization 338

Smile.io

SEPTEMBER 10, 2020

Some things that we’ve seen work well are comparison guides and case studies. Have a customer loyalty program Marketing efforts aren’t finished once a person decides to convert and become a customer. Retain existing customers by nurturing them post-purchase.

Consumer 46

Consumer Social Media SEO Webinar 46

Email Audience

JUNE 30, 2021

If you have testimonials for your products, see them as case studies. In the copy they even say “life’s busy and we all get distracted” The visuals show what is in your cart and customers can jump back into the sales experience. In these emails you can also sweeten the deal with free shipping or give 5% off.

Customer 52

Customer Retail Shipping Costs Apparel 52

Smile.io

APRIL 13, 2022

However, some of the most beloved cardmember-only rewards like free shipping are available to everyone now. Loyal customers are frustrated with the lack of exclusivity of the rewards and are having a hard time finding the benefits of the card. Tweets showing customer frustrations with Old Navy’s rewards program.

Shipping Costs 91

Shipping Costs Department Stores Payment Services Customer 91

ChannelAdvisor

AUGUST 18, 2019

You can even lean on our e-commerce platform to help simplify drop shipping and stay connected to carriers. Turning loyalty into experiences. When it comes to customer loyalty, REI sets the bar. You can keep prices competitive. You can sell internationally.

eCommerce Platforms 55

eCommerce Platforms eCommerce Outdoor Drop Ship 55

Teamwork Retail

JULY 8, 2020

Operating in multiple countries results in the need for additional functionality, from multi-country shipping to currency support… international payments can be complicated. . Customers need to be able to use the same promotions and access the same shipping choices across channels. Multi-National Payments . Product Catalog.

Payment Services 48

Payment Services Customer eCommerce Multi-channel 48

ESW

JUNE 1, 2023

ESW Case Study ICONIC US FASHION BRAND. They selected ESW because of the company’s experience in localization in over 200 markets, its speed to market capability, and the bespoke capabilities ESW was able to provide for the company, such as a ‘ship from store’ solution.

Fashion 60

Fashion Shipping Costs Merchant Services Shipping 60

BigCommerce

DECEMBER 5, 2017

How is a sinking ship different from a failing ecommerce site? At least the captain can go down with their ship! You can’t – so you better do everything in your power to keep the customers coming. When to ask customers for reviews (and then how to use those!). Customer Acquisition Strategy Ideas + Examples.

Customer 381

Customer Live Chat Social Media BigCommerce 381

Ecommerce Platforms

OCTOBER 14, 2019

These are commoditized niches, where it's very difficult to build a brand or earn customer loyalty through product quality, due to the simple fact that there may be a ton of players in the market, and the product of same or similar quality may be available from a wide variety of sources. These 4 platforms are my 4 main choices.

B2B 132

B2B eCommerce Payment Services Multi-channel 132

Omnisend

JANUARY 5, 2024

They also offer exclusive integration capabilities with popular ecommerce platforms like Shopify , WooCommerce, API2Cart, and other features like payment gateways, SEO, and shipping management. And if you’re an ecommerce brand, having a mobile app lets you extend your customer base. Wix ready-to-use website themes and templates 4.

eCommerce 89

eCommerce Payment Services SEO Social Media 89

ESW

MAY 7, 2019

That is, unless theys provide real value to customers. Customer loyalty is earned when brands leave customers not just satisfied, but excited. Loyalty programs can add to that special feeling when done correctly. What Does Customer Loyalty Mean These Days? Nordstrom’s Nordy Club.

Customer Loyalty 113

Customer Loyalty Customer Shipping Costs Beauty and Health 113