Retail TouchPoints

JUNE 8, 2021

Consumers are spending more money online than they do in brick-and-mortar stores, particularly during the busy holiday season. But these same online shoppers do something else that all retailers hate: They fill up carts without making a purchase. By far one of the biggest misconceptions for many retailers revolves around free shipping.

Shipping Costs 200

Shipping Costs Shipping Shopping Carts Small Business Retail 200

Smile.io

APRIL 15, 2024

  PetSmart shows its commitment to fostering true brand loyalty once again by retroactively applying customers’ spending to their VIP status.  That is, ensuring customers can leverage the loyalty program online and in-store. with the other ecommerce tools you use to sync customer loyalty data.

Social Media 90

Social Media Gifts Shopify POS 90

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 92

Customer Loyalty Customer Jewelry Social Media 92

SellBrite

JUNE 28, 2019

From Amazon being the world leader in terms of ecommerce sales to small business entrepreneurs setting up shop via social media, ecommerce is moving and shaking the retail industry. This gives customers a one-of-a-kind experience that makes them feel like the ecommerce platform understands them and is catering to them.

Shipping Costs 105

Shipping Costs eCommerce eCommerce Platforms Customer Loyalty 105

Smile.io

FEBRUARY 11, 2021

It’s that time of year again – time to take a look at the brands that made being a customer in 2020 not just a tolerable experience, but a rewarding one. What are the top customer loyalty programs of the year? The more points their customers have earned, the bigger and better the rewards they can get. What will 2021 hold?

Customer Loyalty 46

Customer Loyalty Customer Accessories Banking 46

eCommerceFuel

MAY 24, 2021

Most experts agree that the face of online retail has been forever changed by shifts in both the online shopping mindset and technology introduced in 2020. At the bottom of the funnel — social media testimonials, customer stories, and video reviews can be used to persuade the buyer to make a purchase. In-person product demos.

eCommerce 58

eCommerce Social Media Small Business Retail Customer Loyalty 58

Smile.io

FEBRUARY 16, 2023

In the past few years, customers are changing their habits from only shopping in-store to purchasing online with 76% of Americans shopping online for clothing. As the cost of acquiring new customers continues to climb, many online fashion retailers are turning to loyalty programs and customer retention.

Fashion 76

Fashion Social Media Events Small Business Retail 76