Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 92

Customer Loyalty Customer Jewelry Social Media 92

Ecommerce Platforms

NOVEMBER 11, 2019

Second, this guide churns out a few examples that could help you kickstart your loyalty scheme. And most of all, a simplified formula to help you measure your loyalty program's overall perfomance. . So let's get started… What’s the point of having a customer loyalty program? . The result? The North Face.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services eCommerce 143

Smile.io

APRIL 15, 2024

Flawless programs are few and far between, and even the most seasoned loyalty programs have drawbacks:  No referral program to sustainably acquire customers.    Poor use of social proof and user-generated content like social media posts and reviews.    💡 With Smile.io

Social Media 90

Social Media POS Shopify Gifts 90

Kissmetrics

JULY 28, 2021

If you want proof of Yelp’s success with local businesses, look no further than the laundry list of Case Studies on their website. Not only will it boost your brand’s positive reviews, but it inspires customer loyalty. For stellar reviews, you can turn a customer’s success into an in-depth case study.

Customer 321

Customer Consumer Social Media Customer Loyalty 321

Kissmetrics

SEPTEMBER 30, 2020

In addition to this, you should ask to see a list of samples, references, reviews, and case studies to determine their competency. Your brand is necessary for building customer loyalty, creating a competitive advantage, and just… long-term survival. Social Media Traffic. Landing Page Conversions.

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Social Media SEO Marketing Technology 265

Kissmetrics

MARCH 10, 2021

Read Case Studies. Instead, I encourage you to read case studies. There may have been a time when company culture wasn’t important, but with social media and the 24-hour news cycle, your company and employees are always under scrutiny. Instead of watching TV and movies, read case studies and meditate.

Books 364

Books Social Media Recommendation Customer 364

Smile.io

MARCH 7, 2023

To achieve this, your program needs to be appealing and motivating for your customers. Customers are taking to social media to voice their complaints about the new redemption values. In the old program, customers were rewarded 10 points for each visit they made, regardless of how much they spent.

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Games Events Mobile Customer 78

Smile.io

DECEMBER 14, 2021

It’s time to announce the top customer loyalty programs of the year! Top 10 Customer Loyalty Programs of 2020 It’s that time of year again – time to take a look at the brands that made beinga customer in 2020 not just a tolerable experience, but a rewarding one.

Customer Loyalty 86

Customer Loyalty Customer Shipping Costs Outdoor 86

UpSellIt

AUGUST 15, 2024

Read on for effective fall marketing strategies for ecommerce retailers to increase conversions, build customer loyalty, and attract new customers during the fall season. Create blog posts, videos, and social media updates centered around fall themes and holidays.

Marketing 130

Marketing Gifts Social Media Customer Loyalty 130

Smile.io

JANUARY 2, 2020

Check out some other amazing loyalty programs in our Top 10 Customer Loyalty Programs of 2018 post. Think of your favorite brand—what type of incentive do they offer you for your loyalty? NaturAll Club rewards customers who sign up right away: gifting 150 avocados, and an extra 100 if they refer a friend.

Customer Loyalty 84

Customer Loyalty Customer Travel Customer Retention 84

365 Retail

JUNE 5, 2024

In such a landscape, building strong customer loyalty is a necessity for retail businesses, and one of the most effective tactics they should have in their marketing toolkit is loyalty programs. What is a customer loyalty program? Both brands are incredible case studies when it comes to fostering customer loyalty.

Customer Loyalty 52

Customer Loyalty Customer Retail Customer Retention 52

Optimizely

JULY 31, 2018

In case the name itself doesn’t compel you to listen, perhaps the short length (most episodes run 20 minutes) will? Where to start: How to Attract Customers and Keep Them Forever — Customer loyalty and customer retention go hand-in-hand. But it all starts with a great customer experience.

eCommerce 223

eCommerce Shopify SEO Customer Retention 223

Smile.io

JANUARY 23, 2023

tarte perks has its fair share of blemishes and problem areas when it comes to its customer loyalty experience. tarte perks’ earning actions and rewards aren’t motivating With a rewards point program you want your customers to do two things–earn points and redeem rewards.

Customer Retention 48

Customer Retention Social Media Customer Blog 48

Smile.io

FEBRUARY 22, 2024

True customer loyalty is a brand for every ecommerce brand. And it’s earned through the experiences a customer has with your business over time. What makes it more valuable than short-term revenue is that a loyal customer will be your brand advocate, bring in customers, and always choose you over a competitor. 

Customer Loyalty 104

Customer Loyalty Shipping Costs Customer eCommerce 104

SellBrite

JUNE 28, 2019

From Amazon being the world leader in terms of ecommerce sales to small business entrepreneurs setting up shop via social media, ecommerce is moving and shaking the retail industry. This gives customers a one-of-a-kind experience that makes them feel like the ecommerce platform understands them and is catering to them.

Shipping Costs 95

Shipping Costs eCommerce eCommerce Platforms Customer Loyalty 95

UpSellIt

JULY 13, 2023

An omnichannel retail strategy connects numerous channels and touchpoints to provide customers with a seamless shopping experience. It seeks to bridge the gap between online and offline purchasing by establishing a cohesive experience between physical stores, websites, mobile apps, social media platforms and more.

Omnichannel 101

Omnichannel Multichannel Payment Services Retail 101

FastSpring

DECEMBER 18, 2020

Shareable content that you can use to boost your profile on social media. Social proof such as testimonials and customer stories. Along with optimizing your site for SEO, it also needs to be engaging once potential customers land. Making sure your site is responsive on both desktop and mobile devices.

B2B 147

B2B eCommerce Payment Services SEO 147

Smile.io

FEBRUARY 28, 2024

5+ years later, the brand has transformed into a dazzling brand community with hundreds of contributing artists, over 175K social media followers, and 200,000+ 5-star reviews.    Diamond Art Club chose an entry reward that adds further value to the customer experience rather than giving away too much too soon.

Arts 92

Arts Social Media Customer Loyalty Hobbies 92

Smile.io

FEBRUARY 16, 2024

With a purposefully limited range of products that target specific issues, customers feel confident instead of overwhelmed when shopping on Dr. Sam’s website.      As customers continued discovering the brand online through social media, press, or by word of mouth, a strong community took shape.

Customer Loyalty 93

Customer Loyalty Shipping Costs Social Media Customer 93

Smile.io

JANUARY 23, 2023

This competition means that food and beverage companies are ripe to benefit from creating customer loyalty. Here are 4 examples of effective loyalty programs in the food and beverage industry, split between DTC food products, small businesses, and major well-known food brands.

Food and Beverages 99

Food and Beverages Social Media Customer Loyalty Reference 99

SellBrite

FEBRUARY 26, 2017

There are hundreds of case studies, blog posts, and podcasts you can subscribe to that will provide you with the stories, tips, and motivation you need to get moving on your own business idea. Here are a few worth checking out: Blog Posts & Case Studies: How To Build a $120K per Month Ecommerce Brand in Less Than A Year.

eCommerce 141

eCommerce Multi-channel Payments Channel 141

Smile.io

FEBRUARY 16, 2023

Offering a variety of rewards is a great way to appeal to a wide range of customers.     Blackbough Swim ties their loyalty program together by promoting it well on social media , offering points for photo reviews to build social proof, and offering a referral program.

Fashion 76

Fashion Social Media Events Small Business Retail 76

Smile.io

OCTOBER 22, 2021

From The Balm Starter all the way to The Balm Star, customers are given additional rewards when they return and continue engaging with The Balm Community. One of the most important things to do as a brand is meet your customers where they are. The Balm does this by connecting with their customers via social media.

Social Media 88

Social Media Customer Loyalty Subscription Blog 88

Smile.io

MAY 2, 2023

As an industry that relies on social proof and visual product demonstrations, many beauty brands reward customers for social media interactions or photo and video reviews. April Skin rewards customers for leaving reviews. Engaging with your store on social media. Celebrating a birthday.

Social Media 84

Social Media Shipping Costs Blog Events 84

eCommerceFuel

MAY 24, 2021

The face of content is changing, thanks in large part to social media — and that’s where a bit of the tried and true advanced thinking expected by our members comes in. At the bottom of the funnel — social media testimonials, customer stories, and video reviews can be used to persuade the buyer to make a purchase.

eCommerce 58

eCommerce Social Media Small Business Retail Customer Loyalty 58

365 Retail

NOVEMBER 13, 2024

Promotional products are more than just free giveaways—they’re powerful tools that help brands make a lasting impression on customers. In today’s bustling retail landscape, these branded items play a growing role in creating memorable experiences and building customer loyalty.

Customer Loyalty 52

Customer Loyalty Retail Gifts Social Media 52

Omnisend

JANUARY 22, 2024

Here’s a case study showing how the right email format can increase conversion rates. Include a logo, website link, or social media profile if appropriate. It can also build customer loyalty and enhance brand reputation. This includes physical addresses or unsubscribe links. Here’s why.

Information 89

Information Social Media Shipping Costs Document 89

Smile.io

MARCH 20, 2024

In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.    Customer loyalty programs have played a considerable role in fostering repeat purchases.   Smile.io

Shipping Costs 95

Shipping Costs Shopify Customer Loyalty Merchant Services 95

Smile.io

SEPTEMBER 10, 2020

If that’s the case for your eCommerce store, we’ve outlined some common circumstances your eCommerce may be facing to help you determine if paid or organic search is best for your business. Create a social media branding strategy Today’s social media-driven society provides a great opportunity for eCommerce businesses to thrive.

Consumer 46

Consumer Social Media SEO Webinar 46

365 Retail

DECEMBER 20, 2023

Bonuses & Rewards: Enhancing customer loyalty Organisations are investing substantial amounts of money in the development and execution of rewards programmes, ranging from airlines providing frequent flier incentives to telecoms firms reducing costs to attract more customers. The company’s interest is reasonable.

Customer Retention 52

Customer Retention Customer Customer Loyalty Merchant Services 52

Smile.io

APRIL 30, 2024

The Challenge: earning customer loyalty in a competitive niche market  As a custom LEGO© minifig seller, The Minifig Co. Shoppers can also earn points by signing up, celebrating a birthday, or interacting on social media.   📣 “Smile.io

Toys 76

Toys Information Customer Retention Social Media 76

Smile.io

DECEMBER 5, 2019

Broadly defined as the use of social networking sites to promote and sell products, social commerce encompasses everything from branded hashtags to curated embedded stores on social media sites. Related Topic: What is Social Commerce, and Why is it Important? Build brand loyalty with social commerce.

Social Media 51

Social Media Customer Loyalty Customer Apparel 51

Smile.io

NOVEMBER 12, 2024

From optimizing operations to customer loyalty, learn how to drive sustainable growth. Loyalty & Reward Program Insights from Smile.io Leverage social media channels and your website as well.  The Best Ecommerce Customer Loyalty Programs by Industry Looking for the best ecommerce customer loyalty programs?

eCommerce 46

eCommerce Payment Services Social Media Customer Loyalty 46

Ecommerce Platforms

OCTOBER 14, 2019

These are commoditized niches, where it's very difficult to build a brand or earn customer loyalty through product quality, due to the simple fact that there may be a ton of players in the market, and the product of same or similar quality may be available from a wide variety of sources. Consider LinkedIn as a growth channel.

B2B 132

B2B eCommerce Payment Services Multi-channel 132

ChannelSale

DECEMBER 1, 2023

Here are some suggestions for enhancing this crucial stage: Targeted Advertising: Target customers who are most likely to need your product or service using data-driven marketing techniques. Using tools like Google Ads or social media advertising, you can carefully target your audience. Building Trust: Building trust is crucial.

Consumer 52

Consumer Management Demo SEO 52

Smile.io

APRIL 13, 2022

Tweets showing customer frustrations with Old Navy’s rewards program.  Customers, loyalty program members or not, are rewarded with heavy discounts after making any purchase with Old Navy. However, customers need to act quickly because these coupons are usually valid for about a week.

Shipping Costs 94

Shipping Costs Department Stores Payment Services Customer 94

ChannelAdvisor

AUGUST 18, 2019

Turning loyalty into experiences. When it comes to customer loyalty, REI sets the bar. These consumers celebrate the brand with millions of #optoutside social media posts every November, and come back year after year for outdoor gear, equipment and apparel — much of it REI’s own private-label lines. .

eCommerce Platforms 55

eCommerce Platforms eCommerce Outdoor Drop Ship 55