BigCommerce

FEBRUARY 23, 2018

The various components involved in building out a customer loyalty program. The types of customer loyalty programs available (and their hybrids). Examples of ecommerce customer loyalty programs (with case studies). All of those recommendations are a call to community-building. Customer retention rate.

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

Retail TouchPoints

MARCH 30, 2023

The webinar series, now available on demand, included case studies from retailers Sweaty Betty and SiteOne that highlighted composable commerce’s flexibility and positive impact on site performance, as well as information on how ChatGPT offers personalization capabilities at scale that had previously not been possible.

POS 298

POS Omnichannel Webinar Point of Sale 298

Optimizely

JULY 31, 2018

This interview-based show spends each episode picking the brain of a marketing expert on a variety of topics, including SEO, pricing strategies, and customer retention. In case the name itself doesn’t compel you to listen, perhaps the short length (most episodes run 20 minutes) will? Especially recommended for Shopify users.

eCommerce 223

eCommerce Shopify SEO Customer Retention 223

365 Retail

DECEMBER 20, 2023

What is customer retention? Customer retention refers to a company’s capacity to convert purchasers into repeat customers, preventing them from purchasing from a rival. Why is customer retention crucial for businesses?

Customer Retention 52

Customer Retention Customer Customer Loyalty Merchant Services 52

Kissmetrics

JULY 31, 2021

A prospect could ultimately be in this stage for a while, so the focus should be on creating valuable, informative, and reliable content such as case studies, video tutorials, and downloads. Set up a referral program to reward people for recommending your products and services to their social network. Create Loyalty Programs.

Download 361

Download Social Media Subscription Customer 361

Smile.io

JANUARY 23, 2023

So how did this company build such a loyal following of customers surrounded by so many competitors? Tarte's community-building strategy is a large piece of the brand’s loyalty puzzle, with their customer retention program, tarte perks helping the cause. Blog Beth Foster 3.

Customer Retention 48

Customer Retention Social Media Customer Blog 48

Kissmetrics

AUGUST 16, 2021

When you have the attention and trust of your attendees, you can recommend a product or service that’ll help them. Every stage of the customer buying process is important during the webinar. Remember that when you sell or recommend an offer during the webinar, you need to brand your slides. CRM – Zoho CRM.

Webinar 349

Webinar Social Media Blog Books 349

Ecommerce Platforms

FEBRUARY 25, 2019

Recharge Payments also connects with Stripe that automatically updates expiring credit cards for customers. Customer retention. Recharge Payments boasts the customer retention feature to help businesses reduce subscription bounce rates. Customer Support. Suspending accounts and reaching out to them.

Payment Services 150

Payment Services Payments Subscription Shipping Costs 150

BigCommerce

AUGUST 8, 2017

For modern ecommerce sites, the ability to immediately and consistently bring in new customers is a HUGE deal. Even if you can’t achieve net positive revenue on the initial sale, referrals, email marketing and customer retention can payoff extensively with every marginal customer. recommended].

Social Media 420

Social Media Shipping Costs Multi-channel B2B 420

GetElastic

NOVEMBER 29, 2022

Customer retention rates are 90% higher on omnichannel vs. single channel. The experience plays out in any number of ways, dependent on customer preference; do they want to shop entirely online and pick up in-store? Read their case study for more of the Teilor omnichannel story. Source: Clout Brands.

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147

Smile.io

JANUARY 2, 2020

Reward programs show customers that you appreciate their loyalty , and it can boost your customer retention rates by offering perks for your repeat shoppers. When looking for ways to grow your customer base and increase retention rates, especially as a new business, reward programs are a great place to start.

Customer Loyalty 84

Customer Loyalty Customer Travel Customer Retention 84

Ecommerce Platforms

JANUARY 14, 2020

Case studies. Rather, we recommend that you first lay down your pressing needs in order of priority. Working with the right team of suppliers the only way to make certain that your customer base doesn’t get frustrated. You need to keep the demand flowing in and maintain your customer retention gameplan.

Merchant Services 175

Merchant Services eCommerce Payment Services Shipping Costs 175

Smile.io

FEBRUARY 16, 2023

As the cost of acquiring new customers continues to climb, many online fashion retailers are turning to loyalty programs and customer retention. Here are 5 great loyalty examples in the fashion industry that help retain customers and increase profitability.

Fashion 76

Fashion Social Media Events Small Business Retail 76

365 Retail

JUNE 5, 2024

By offering digital apps, or membership cards that enable customers to earn rewards or points when making a purchase, retail businesses can further collect data that helps them refine their marketing strategies. When used correctly, customer loyalty programs can be a game-changer in retail, and Starbucks’ success story is testament to that.

Customer Loyalty 52

Customer Loyalty Customer Retail Customer Retention 52

ChannelSale

DECEMBER 1, 2023

By comprehending and utilizing each phase, businesses can sell their products more successfully, increasing sales and customer retention. Awareness The Awareness stage of the consumer experience is when potential customers first become aware of their needs, problems, or both. A key marketing concept is the consumer journey.

Consumer 52

Consumer Management Demo SEO 52

Smile.io

MARCH 20, 2024

  🎁 Points programs offer customers value through reward points for various actions, which they can redeem for valuable, unique rewards. Points programs typically reward customers with a predetermined number of points for every dollar they spend. Learn how to build the best program for your store.   ⭐ Smile.io

Shipping Costs 95

Shipping Costs Shopify Customer Loyalty Merchant Services 95

365 Retail

NOVEMBER 13, 2024

Real-World Case Studies Brands big and small have leveraged promotional items to boost recognition. For instance, a local coffee shop offering branded travel mugs gained loyal customers and became a visible brand in the community. This approach nurtures a bond that goes beyond just the sale.

Customer Loyalty 52

Customer Loyalty Retail Gifts Social Media 52

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 92

Customer Loyalty Customer Jewelry Social Media 92

Smile.io

SEPTEMBER 2, 2021

Sephora’s use of personalized recommendations further helps set it apart. These recommendations provide an elevated experience by demonstrating an understanding of each customer’s purchase habits and preferred products. Customers are also given a number of ways to earn points towards rewards.

Fashion 59

Fashion Recommendation Customer Customer Retention 59

365 Retail

JUNE 5, 2024

Learning from the best Learning the theory is one thing and putting it into practice is another, so how about looking at some real-world examples of hospitality companies that have mastered the art of managing customer expectations? That’s where the famous Genius Bar idea came from.

Customer 52

Customer Travel Information Books 52

AcquireConvert

JULY 26, 2024

The integration of these methods allows marketers to reach customers wherever they are, creating a seamless and cohesive experience. In addition to attracting new customers, marketing plays a crucial role in customer retention. This builds trust and credibility, which are essential for long-term success.

Marketing 36

Marketing Social Media Multi-channel PPC 36

Smile.io

AUGUST 5, 2024

A loyalty program is a well-structured, customer retention marketing strategy that encourages customers to shop from your store on a long-term basis. Through rewards, discounts, and other incentives, loyalty programs enable you to thank customers for their loyalty and trust in your business. Gamified loyalty program 3.

Customer Retention 46

Customer Retention Shopify Customer Merchant Services 46

Smile.io

JANUARY 10, 2022

Tips on Branding your Loyalty Program to Increase Customer Retention Do you sell products online or have you built a real, successful brand? Ellie and Mac Ellie and Mac ’s homepage and recommendation quiz A saying that we’ve all heard before is, “If you want something done right, do it yourself.” What do you say, ready to roll?

Hobbies 88

Hobbies eCommerce Books Arts 88

Smile.io

MAY 2, 2023

All loyalty programs have one thing in common–they are a customer retention tool aimed at increasing repeat customers. This is because repeat customers are more profitable in the long run. A good rule of thumb is to make it possible for customers to redeem their first reward after 1-2 purchases.

Social Media 84

Social Media Shipping Costs Blog Events 84

UpSellIt

NOVEMBER 7, 2024

Cost Efficiency : Retaining existing customers is far more cost-effective than acquiring new ones, as marketing and sales efforts are significantly less expensive. Engage Through Personalization Personalization makes customers feel valued and understood, which enhances their loyalty.

Customer Loyalty 142

Customer Loyalty Customer Live Chat Customer Experience 142

lateshipment

MARCH 5, 2025

And in a market where customer retention is just as important as acquisition, losing repeat business over something as preventable as a shipping delay can cost you far more than just one lost sale. Spending Hours Navigating Customer Support Sure, delays can occur due to an error on the carrier’s part.

Shipping Costs 130

Shipping Costs Shipping eCommerce Fulfillment 130

365 Retail

MARCH 25, 2025

To make matters worse, negative customer service can also put buyers off from making additional purchases which in essence means the business will not only its new potential customers but also its existing customers. These customers are priceless since businesses usually get the help of word-of-mouth for advertising.

Payment Services 52

Payment Services Customer Customer Loyalty Payments 52

Smile.io

MARCH 20, 2025

  Customer retention is a key factor in growing your ecommerce business. Repeat customers are more profitable than one-time shoppers. Finally, customers can redeem their points for rewards that you choose. VIP programs work very well for luxury brands where customers value exclusivity and status.

Customer Loyalty 46

Customer Loyalty Shipping Costs Shipping Merchant Services 46

BigCommerce

FEBRUARY 27, 2018

Traditionally , word of mouth marketing was spread from one person to another based on recommendation. In today’s hyper-connected world, a single recommendation can have far greater impact – leading to word of mouth marketing (WOMM) or word of mouth advertising strategies to capitalize on the opportunity. And referring other customers.

Social Media 410

Social Media Marketing Payment Services Reference 410