Kissmetrics

SEPTEMBER 8, 2020

If you’re running a restaurant, for example, you may want to pay attention to your customer acquisition costs, repeat visits, customer retention, and the offers that brought customers back. Case studies, work samples, anonymized data, reviews, and reports are all helpful ways to measure their skill and performance.

SEO 271

SEO Multi-channel Mobile Information 271

Smile.io

APRIL 25, 2023

The social status associated with joining this elite group leads to the most effective form of motivation. Just look at how many people are bragging about their VIB Rouge status on social media outlets like Twitter. Based on their member’s comments on social media, they’ve clearly got this down to a science.

Recommendation 75

Recommendation Social Media Events Customer Retention 75

Kissmetrics

JULY 31, 2021

At this early stage, use visually engaging content such as videos, short blog posts, and social media posts to introduce your company and emphasize your brand story. Consider what you can learn from their landing pages, social media channels, and blogs. How are they reeling in potential customers?

Download 361

Download Social Media Subscription Customer 361

Kissmetrics

MARCH 26, 2018

The era of social media as an unpaid marketing free-for-all is ending, with organic reach continuously declining. Because SaaS’s success is in customer retention. You need to be working to keep your customers at all times, and it’s an important enough priority to devote ad spend to.

Customer Retention 206

Customer Retention Social Media Channel SEO 206

Kissmetrics

SEPTEMBER 19, 2020

Increase qualified website traffic Increase time on site Add more subscribers to your email list Add followers to your social media accounts Increase sales Increase upsells Increase average order values Decrease expenses and marketing costs Improve customer retention.

eCommerce 275

eCommerce eCommerce Marketing Shipping Costs Shopify 275

Optimizely

JULY 31, 2018

This interview-based show spends each episode picking the brain of a marketing expert on a variety of topics, including SEO, pricing strategies, and customer retention. In case the name itself doesn’t compel you to listen, perhaps the short length (most episodes run 20 minutes) will?

eCommerce 223

eCommerce Shopify SEO Customer Retention 223

365 Retail

DECEMBER 20, 2023

What is customer retention? Customer retention refers to a company’s capacity to convert purchasers into repeat customers, preventing them from purchasing from a rival. Why is customer retention crucial for businesses?

Customer Retention 52

Customer Retention Customer Customer Loyalty Merchant Services 52

Smile.io

JANUARY 23, 2023

So how did this company build such a loyal following of customers surrounded by so many competitors? Tarte's community-building strategy is a large piece of the brand’s loyalty puzzle, with their customer retention program, tarte perks helping the cause. Blog Beth Foster 3.

Customer Retention 48

Customer Retention Social Media Customer Blog 48

ROI Revolution

OCTOBER 7, 2019

On their own, YouTube and remarketing can be extremely powerful tools for customer retention and profitable brand growth. That combined with its status as the second most popular social media platform (with 1.9 To dive deeper into this story, check out our full case study here ! Published October 7, 2019.

Social Media 87

Social Media Customer Retention Presentation Other 87

Ecommerce Platforms

MAY 2, 2018

Ecommerce in the Trenches goes beyond the fluffy stories and case studies to bring you real tools and tips to take your business to the next level. The Ecommerce MasterPlan is all about listeners spending 30 minutes a week learning how to get new customers, what tech to use, and ways to save time. Ecommerce in the Trenches.

eCommerce 187

eCommerce Small Business Retail Online Retail eCommerce Marketing 187

Kissmetrics

APRIL 2, 2021

You may recognize a need for more and better leads or higher customer retention. You may realize better systems in your sales and marketing process could create a better experience for your customers. Demand Generation Case Studies. B2B Demand Generation Strategies.

Information 260

Information Marketing B2B Customer 260

Smile.io

FEBRUARY 16, 2023

As the cost of acquiring new customers continues to climb, many online fashion retailers are turning to loyalty programs and customer retention. Here are 5 great loyalty examples in the fashion industry that help retain customers and increase profitability. Thousands of customers tag KYDRA in their photos on social media.

Fashion 76

Fashion Social Media Events Small Business Retail 76

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 92

Customer Loyalty Customer Jewelry Social Media 92

Ecommerce Platforms

NOVEMBER 11, 2019

A partnership loyalty program is typically a solid option that could help you scale up and incredibly maintain a prevailing customer retention strategy. . Think of it this way: You own a brand that’s closely linked to a particular customer base. A key metric to factor in is the customer retention rate.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services eCommerce 143

Smile.io

JANUARY 2, 2020

Reward programs show customers that you appreciate their loyalty , and it can boost your customer retention rates by offering perks for your repeat shoppers. When looking for ways to grow your customer base and increase retention rates, especially as a new business, reward programs are a great place to start.

Customer Loyalty 84

Customer Loyalty Customer Travel Customer Retention 84

Smile.io

APRIL 30, 2024

Shoppers can also earn points by signing up, celebrating a birthday, or interacting on social media. Customers can then cash their points in for a variety of rewards like discounts on future purchases or exclusive free products like drink koozies, pint glasses, fanny packs, and more.  

Toys 76

Toys Information Customer Retention Social Media 76

365 Retail

NOVEMBER 13, 2024

Real-World Case Studies Brands big and small have leveraged promotional items to boost recognition. For instance, a local coffee shop offering branded travel mugs gained loyal customers and became a visible brand in the community. These KPIs help measure the promotional products’ impact on customer engagement and sales.

Customer Loyalty 52

Customer Loyalty Retail Gifts Social Media 52

Ecommerce Platforms

JANUARY 14, 2020

Case studies. Working with the right team of suppliers the only way to make certain that your customer base doesn’t get frustrated. You need to keep the demand flowing in and maintain your customer retention gameplan. You can also source products from this end and list them on your store’s social media platforms.

Merchant Services 175

Merchant Services eCommerce Payment Services Shipping Costs 175

ChannelSale

DECEMBER 1, 2023

By comprehending and utilizing each phase, businesses can sell their products more successfully, increasing sales and customer retention. Awareness The Awareness stage of the consumer experience is when potential customers first become aware of their needs, problems, or both. A key marketing concept is the consumer journey.

Consumer 52

Consumer Management Demo SEO 52

365 Retail

JUNE 5, 2024

And the impacts on customer loyalty are undoubtedly fantastic – Costco has succeeded to grow to 152.7 Both brands are incredible case studies when it comes to fostering customer loyalty. In other words, the more purchases customers make, the more reward points they earn. billion dollars annually.

Customer Loyalty 52

Customer Loyalty Customer Retail Customer Retention 52

Smile.io

OCTOBER 6, 2021

Top 10 Examples of Social Responsibility as a Customer Retention Tool Social responsibility is a huge priority for your customers. They’ve created a one-stop-shop for customers in their highlight reels as well by discussing their loyalty program, tea suggestions, and basic tips and tricks.

Beauty and Health 79

Beauty and Health Clothing Customer Magazine 79

365 Retail

JUNE 5, 2024

Things would be so much easier if you had a crystal ball that could help you read the minds of your customers, but as it is you have to use other methods to get acquainted with your audience and their expectations such as surveys, CRM systems , loyalty programs, social media interactions, reviews and so on.

Customer 52

Customer Travel Information Books 52

AcquireConvert

JULY 26, 2024

We’ll delve into various types of marketing, such as social media, content, and influencer marketing, and explain the difference between inbound and outbound strategies. Definition Marketing is the strategic process of creating, communicating, and delivering value to customers through various methods.

Marketing 36

Marketing Social Media Multi-channel PPC 36

Smile.io

MARCH 20, 2024

Patrick Trochaniak With a points program, you unlock various features that will further drive customer retention and lifetime value.   VIP tiers Tiered VIP programs reward your top customers with better rewards and exclusive perks. This clearly explains your program to customers and simplifies their journey.

Shipping Costs 95

Shipping Costs Shopify Customer Loyalty Merchant Services 95

Smile.io

SEPTEMBER 2, 2021

Aside from their strong brand values, Indigenous Designs also make their rewards extremely reasonable to reach by offering customers $1 off their future purchase for just 20 Care Coins. The key to a great rewards program is ensuring your customers can actually use their rewards, increasing purchase frequency and customer retention.

Fashion 59

Fashion Recommendation Customer Customer Retention 59

Smile.io

MAY 2, 2023

All loyalty programs have one thing in common–they are a customer retention tool aimed at increasing repeat customers. This is because repeat customers are more profitable in the long run. April Skin rewards customers for leaving reviews. Engaging with your store on social media.

Social Media 84

Social Media Shipping Costs Blog Events 84

Smile.io

AUGUST 5, 2024

A loyalty program is a well-structured, customer retention marketing strategy that encourages customers to shop from your store on a long-term basis. Through rewards, discounts, and other incentives, loyalty programs enable you to thank customers for their loyalty and trust in your business. Gamified loyalty program 3.

Customer Retention 46

Customer Retention Shopify Customer Merchant Services 46

Smile.io

JANUARY 10, 2022

No matter what social media platform you logged onto, there were people showcasing their masterpieces. Tips on Branding your Loyalty Program to Increase Customer Retention Do you sell products online or have you built a real, successful brand? You have that social media marketing thing in the bag.

Hobbies 88

Hobbies eCommerce Books Arts 88

Smile.io

JANUARY 17, 2023

Along with earning points on every purchase, signing up, or following on social media, customers are rewarded for making eco-friendly decisions. Customers can return their empty products and earn 250 points per empty when they send them back or 100 points per empty if they arrange a home pick-up.

Customer Loyalty 79

Customer Loyalty Customer Subscription Omnichannel 79

UpSellIt

NOVEMBER 7, 2024

Encourage customer involvement through social media interactions, community events, or user-generated content. When customers feel an emotional bond with your brand, they are more likely to stay loyal and advocate for your business.

Customer Loyalty 142

Customer Loyalty Customer Live Chat Customer Experience 142

lateshipment

MARCH 5, 2025

You see, customers don’t care if it was a warehouse mix-up, a supply chain issue, or an overloaded courier. This pushes them to your competitors while you drown in negative reviews, social media complaints, and “Where’s my order?” ” emails.

Shipping Costs 130

Shipping Costs Shipping eCommerce Fulfillment 130

365 Retail

MARCH 25, 2025

Poor customer service, on the other hand, can completely destroy a companys image. It is very easy for customers to post negative reviews, rate the business poorly, or express their discontent on social media such as Facebook, Instagram, LinkedIn, etc, which leads to the company losing customers.

Payment Services 52

Payment Services Customer Customer Loyalty Payments 52

Smile.io

MARCH 20, 2025

  Customer retention is a key factor in growing your ecommerce business. Repeat customers are more profitable than one-time shoppers. Customers start by joining the program, often earning points simply for joining the community. Finally, customers can redeem their points for rewards that you choose.

Customer Loyalty 46

Customer Loyalty Shipping Costs Shipping Merchant Services 46

BigCommerce

FEBRUARY 27, 2018

Word of mouth marketing (WOMM), also called word of mouth advertising, is the social media era’s version of simple word of mouth. Many best practices and marketing tactics encourage natural word of mouth, but campaigns — particularly on social media — can have the explicit aim of promoting an online business’ social exposure.

Social Media 410

Social Media Marketing Payment Services Reference 410