Inflow Insights

OCTOBER 14, 2021

Publish unique case studies. Integrate live chat. Publish unique case studies for customer segments. Case studies that feature client testimonials and successes are crucially important for B2B businesses. Integrate a live chat function. B2B eCommerce Marketing Strategies for CRO.

B2B 107

B2B eCommerce Marketing eCommerce Marketing 107

Ecommerce Platforms

SEPTEMBER 1, 2022

Instead of digging through their social media posts or waiting for the Shopify live chat, online businesses can find all the information they might require by just using the search function. It’s a great place to ask for and get help if you don’t want to approach the live chat. Use the Live Chat.

Shopify 20

Shopify Live Chat Social Media Information 20

Kissmetrics

APRIL 7, 2021

Add a link to an ebook, whitepaper, or case study with numbers and figures. For his live chat with Trevor Noah, he created a paid ad promoting his book. While he may not be selling a new audiobook (yet), it may generate hype for his upcoming work or encourage viewers to revisit his past bestselling works.

Marketing 255

Marketing Books Social Media Live Chat 255

Ecommerce Platforms

JUNE 13, 2017

They also have some case studies based on real customers. Along with a live chat box, phone number, email address and a blog , the VirtoCommerce team seems to have all support channels covered. The Gitter feed offers an opportunity for a more communal conversation with users and developers.

eCommerce Platforms 159

eCommerce Platforms eCommerce Merchant Services Multi-channel 159

Omnisend

APRIL 20, 2021

Check out this case study to see how they did it. 5) Live Chat. Offering a live chat feature on your website is one of the most effective shopping cart abandonment solutions you can implement. It is an excellent strategy to recover abandoned carts and optimize ecommerce conversions with live chat.

Payments 132

Payments Shopping Carts Shipping Costs Merchant Services 132

Ecommerce Platforms

NOVEMBER 17, 2021

For instance, one such add-on is Bambuser’s live chat feature. If you’re wondering whether this app is worth the price, according to a case study , Samsung saw a 147% conversion increase in just their first campaign. Best Live Shopping Apps: Shoppee. The price of which ranges anywhere from $0.05

Shipping Costs 211

Shipping Costs Shopify Multi-channel Social Media 211

Inflow Insights

APRIL 3, 2020

For example, BigCommerce divides the “Solutions” section of their website into use cases like “B2B” and “Wholesale” as well as different industries: Then they publish content specific to that use case or industry. You can learn how to do a content audit in the case studies and strategy guides below: Content Pruning Case Study #1.

B2B 78

B2B eCommerce Marketing eCommerce Marketing 78

Ecommerce Platforms

MAY 12, 2021

You can contact the team via live chat or send in a ticket to utilize Keeper's call-back service. Here you'll find blog posts, datasheets, white papers, infographics, webinars, and case studies! This is a great opportunity to find out more about Keeper and ask questions about the service.

Document 205

Document White Paper Webinar Live Chat 205

Payoneer

JANUARY 18, 2019

Live chat is fast becoming a preferred choice for eCommerce customer service. The following is an overview of five of the most compelling advantages of live chat for your eCommerce site. Customers are 20 percent more likely to make a purchase after you engage them with live chat than without such engagement.

Live Chat 27

Live Chat eCommerce Operations Improvements 27

Ecommerce Platforms

DECEMBER 20, 2021

There are also case studies on the Sana website, which you can search and filter by industry, region, and business goals, so you can see how businesses in your industry use Sana and what successes they have had. If you want to reach Sana, you can do this via live chat or phone.

Payment Services 211

Payment Services B2B Shipping Costs B2C 211

Ecommerce Platforms

OCTOBER 28, 2021

Insert a live chat option that shows the support team what the customer is looking at. Case studies and interviews with people who have used your products. A Live Chat area. Provide a sorting and filtering option for customer reviews. Incorporate an Add to Wish List button on each product page.

Payment Services 245

Payment Services Merchant Services Payments eCommerce 245

Ecommerce Platforms

MAY 25, 2020

Maybe you saw a case study or YouTube video about how some guy from X country sold Y product to make Z figures in one month. Also, as a newer form of fulfillment, the internet is filled with scams and fake case studies to get hopes up about making lots of money. How was it done? Dropshipping, of course!

Shipping Costs 181

Shipping Costs Payment Services Shipping Fulfillment 181

Ecommerce Platforms

SEPTEMBER 13, 2017

They also offer case studies, guides, webinars and various other documents for learning about companies that have found success with Trust Pilot. Besides the online support center, Trust Pilot has email support, live onboarding, phone support and a customer success manager for the highest paid plan.

Document 120

Document White Paper Social Media 3dcart 120

Ecommerce Platforms

MAY 15, 2023

Live chat: You can connect with customer service through the live chat service. Retailers can also take advantage of helpful tutorial videos on the Shippo YouTube page, guides on the Shippo blog, and resourceful webinars and case studies. Plus, you get email and live chat support.

Merchant Services 104

Merchant Services Shipping Costs Shipping Live Chat 104

Ecommerce Platforms

APRIL 17, 2019

They have a dedicated phone support line, live chat as well as a detailed knowledge base to help you learn the ropes. OptiMonk has also published several case studies of its users across different countries to help you discover their success strategies and how you can use these tips for your business too.

eCommerce 123

eCommerce eCommerce Platforms Live Chat Subscription 123

Ecommerce Platforms

DECEMBER 5, 2018

You'll be pleased to hear that all BigCommerce customers have access to customer support via telephone, live chat, and email support- 24/7. A Case Study. However, we do have a case study that gives you a feel for how this tool works in action. You get the idea- it's customizable! Customer Support.

BigCommerce 126

BigCommerce eCommerce eCommerce Platforms Payment Services 126

UpSellIt

JANUARY 15, 2020

In a series of case studies, Afterpay found that offering an on-site financing service can increase conversion rates by 20 – 30%. A well-timed incentive delivered through a live-chat can create the difference between abandonment and conversion. In addition, brands can leverage chatbots as an abandonment tool.

Shipping Costs 81

Shipping Costs Improvements eCommerce Payment Services 81

Ecommerce Platforms

JANUARY 14, 2020

Case studies. Live chat engagement. A live chat tool allows the store owner to respond promptly to customers’ inquiries. It’s worth noting that live customer support fuels your sales because you can literary guide a customer who is stuck at checkout. Photography. Video & audio tutorials.

Merchant Services 175

Merchant Services eCommerce Payment Services Shipping Costs 175

Store Growers

SEPTEMBER 21, 2017

Here is a list of what I went through: Then one of the people in the live chat made a suggestion: monkeys in space. Some people during the live chat asked why I picked them over similar services. I’ll use Apes In Space as a live case study to show how I do marketing. Printing on demand service.

Shipping Costs 142

Shipping Costs Merchant Services Payment Services Shopify 142

Omnisend

JANUARY 5, 2024

You could use user-generated content to increase your brand and product credibility, for example, include customer video testimonials, product reviews, and case studies. This means imagery, product descriptions, contact forms, live chat, payment gateways, licenses, inventory management, and customer contact management.

eCommerce 88

eCommerce SEO Payment Services Social Media 88

Blue Winston

JUNE 21, 2021

Case Studies. You can step up your game by linking various case studies from your clients and let the potential ones read them. Alternative options for customer support are: live chat, phone call, skype, ticket system or email. Hence, we’re linking our case studies for Hartes.sk and Autovybava.sk

Management 85

Management Shipping Costs Social Media Shipping 85

Ecommerce Platforms

AUGUST 11, 2022

Spocket has a fantastic help center packed full of case studies, blogs, tricks, tips, and guidance in the form of articles. There’s also plenty of FAQ guidance if you need it, and a chat system if you need help from an expert. Chat support is 24/7, while phone support is reserved for higher pricing plans. Go to the top.

Shipping Costs 104

Shipping Costs Payment Services WooCommerce Shopify 104

Email Audience

SEPTEMBER 16, 2024

For example, share a case study that shows how new customers solved a problem using your product to inspire and engage your audience. Integrate social proof Include social proof, like testimonials, reviews, and case studies, to build trust with your audience and encourage conversions.

Marketing 59

Marketing Subscription Reference eCommerce Platforms 59

ChannelAdvisor

MAY 24, 2017

And like our Resource Library, we’re continually adding new case studies, so be sure to check back often to hear about the successes your peers have achieved through ChannelAdvisor. BONUS* Live Chat. Upcoming Webinars & Events. Did you know we host at least three webinars a month? Have a question about Walmart?

eCommerce 40

eCommerce Webinar Live Chat Events 40

CPC Strategy

FEBRUARY 19, 2025

Live Chat & DMs: Direct communication channels allow brands to address customer concerns, provide personalized recommendations, and close sales in real-time. This should serve as a valuable case study in how to optimize social commerce strategies.

eCommerce 59

eCommerce Merchant Services Social Media Payment Services 59

Ecommerce Platforms

MARCH 1, 2022

Insert a live chat option that shows the support team what the customer is looking at. Case studies and interviews with people who have used your products. A Live Chat area. Provide a sorting and filtering option for customer reviews. Incorporate an Add to Wish List button on each product page.

Payment Services 104

Payment Services Merchant Services eCommerce Payments 104

365 Retail

DECEMBER 20, 2023

Ensure clients can contact you through several communication channels, such as live chat and chatbots, a call centre, email, and even social media sites. Reviews Social proof, such as reviews, testimonials, and case studies, influences customers’ purchase decisions and shapes their company perception.

Customer Retention 52

Customer Retention Customer Customer Loyalty Merchant Services 52

Smile.io

MARCH 20, 2024

Does the loyalty program easily integrate with your ecommerce platform, email and SMS marketing system, customer service or live chat software, and all the other tools you’re using?   Integration compatibility Integration compatibility is the first thing to consider when choosing a loyalty program software.

Shipping Costs 95

Shipping Costs Shopify Customer Loyalty Merchant Services 95

CPC Strategy

FEBRUARY 19, 2025

Live Chat & DMs: Direct communication channels allow brands to address customer concerns, provide personalized recommendations, and close sales in real-time. This should serve as a valuable case study in how to optimize social commerce strategies.

eCommerce 102

eCommerce Merchant Services Social Media Payment Services 102

Ecommerce Platforms

AUGUST 8, 2019

However, their online support (especially, their live chat option) provides incredibly quick, friendly, and helpful responses to questions. It’s also worth checking out their case studies, which includes testimonials from the likes of Aeropay, Routable, and bento. So they’re not the only show in town.

ACH 134

ACH Payment Services Merchant Services Payments 134

Smile.io

NOVEMBER 12, 2024

Have multiple support channels such as live chat, email, and phone ready. Monos Luggage Case Study: Unlocking $8M with Loyalty Take lessons on how Monos luggage brand, unlocked $8 million with their loyalty and retention strategy through its rewards and loyalty program.

eCommerce 46

eCommerce Payment Services Social Media Customer Loyalty 46

Store Growers

APRIL 29, 2019

While you can see that the store used sitelinks to showcase different products of its store to the searchers, the callouts above feature the store’s benefits, such as its 24/7 live chat service. But there are a couple of case studies floating around that show some positive results.

Shipping Costs 96

Shipping Costs Mobile Article Information 96

Ecommerce Platforms

APRIL 28, 2018

online shoppers engage with live chat features.(Ladesk,2017). 50% of Shoppers aged 55+ have never used live chat. 20% of consumers have told friends or colleagues about a poor live chat experience. 41% of online shoppers trust the brand when they see a live chat. (BigCommerce,2017). 68% of U.S.

eCommerce 187

eCommerce Live Chat B2B Social Media 187

GetElastic

SEPTEMBER 1, 2021

reviews, case studies, etc). Read our case study on Keysight here. CTA Linked case studies. Key takeaways Bio-techne does well: Live chat. Read more on Bio-techne in our Case Study: [link]. What are your core product features and functionality? When would I receive your product?

B2B 147

B2B eCommerce B2C Payment Services 147

Kissmetrics

JUNE 6, 2017

Live chat used to suck. But Product and Pricing and case study pages are different. They kept up their publishing schedule, but (a) treated it solely as top of the funnel branding and (b) started focusing on more quality metrics (like, are they getting good feedback). But… how do they generate leads then?

Blog 207

Blog B2B Live Chat SEO 207

Ecommerce Platforms

DECEMBER 18, 2020

Case studies to prove the effectiveness of what you're selling. Case studies. Live Chat – This is an excellent chat box to integrate with any platform and utilize bots if needed. Behind-the-scenes photos or promotional imagery that can go on social media and your blog. Wishlist modules.

eCommerce Marketing 223

eCommerce Marketing eCommerce Marketing Social Media 223

Creating a Website Today

FEBRUARY 24, 2018

Some Shopify Plus Customers You Might Know And Case Studies. I mean, if Marshawn trusts it………… Here are some large brands using Shopify Plus too… Let’s Check Out Some Company Case Studies And How Shopify Plus Helped Achieve What They Need. Shore Projects Case Study With Shopify Plus.

Shopify 37

Shopify Merchant Services Magento Multi-channel 37