Retail TouchPoints

JUNE 11, 2020

He shared details of the company’s successes, priorities and future objectives during the company’s Engage Digital conference, a virtual adaptation of its annual user event. Today’s consumers are agnostic to channels. Digital is everywhere and it’s ubiquitous,” said Witcher. We’re In The Healthcare Business, Whether We Like It Or Not’.

Consumer 327

Consumer Omnichannel Payment Services Fulfillment 327

Retail TouchPoints

NOVEMBER 17, 2021

Opening day of the 2021 virtual Retail Innovation Conference , which continues today, Nov. Consumers Want Retailers to Catch Up With Their Omnichannel Shopping Behaviors. Livestreaming is a rapidly growing practice to help omnichannel brands create a deeper connection with consumers in online ecosystems.

Consumer 325

Consumer Omnichannel Leisure Supplies 325

Retail TouchPoints

JULY 18, 2024

Overall, “tech needs to be more integrated with the shopper experience, including the social and omnichannel aspects,” said Kramer. We all run very lean, and each store has limited resources,” said Shirley Gao, CIO of Pacsun, speaking at the 2024 Manhattan Momentum conference.

Customer Experience 278

Customer Experience Customer Retail Workshop 278

Optimizely

MAY 15, 2018

It’s almost time for the Internet Retailer Conference & Exhibition , AKA IRCE — the massive ecommerce conference with the largest expo hall in the industry. As you sell on multiple channels, you have to keep a close eye on inventory and fulfillment along. Tuesday: June 05. What’s Next: Social. 3:30 PM – 3:50 PM.

Internet Retail 321

Internet Retail Magazine Customer Retention eCommerce 321

Retail TouchPoints

JUNE 14, 2021

After a year without in-person events and trade shows, Retail TouchPoints (RTP) is excited to head back to Chicago for retailX , the premier conference and trade event designed to connect retail executives with thought leaders and solution and service providers in key disciplines. Vitamin Shoppe; Bite; and Be Rooted.

Beauty and Health 263

Beauty and Health Omnichannel Events Supplies 263

Retail TouchPoints

AUGUST 3, 2022

Cross-channel attribution is becoming more difficult as shopping patterns become more sporadic. Specialists even prepare for appointments by making sure all products are pre-picked and on display ahead of time. “When some companies scale, there’s channel conflict,” Perlmutter said. Harness Data to Gauge Opportunities and Nuances

Jewelry 306

Jewelry Food and Beverages Omnichannel Channel 306

Retail TouchPoints

JULY 17, 2024

“Everything we do really starts with insights,” explained Katie Vogt, Senior Director of Client Success at WAG during a session at the Retail Innovation Conference & Expo this past June. When we think about media strategy, audience, channel or even measurement plan, it all starts with those consumer insights.”

Omnichannel 278

Omnichannel Consumer Customer Retail 278

Retail TouchPoints

APRIL 26, 2022

Foxtrot is taking its own approach to the rapid delivery market by embracing a fully omnichannel operation. Foxtrot will be among the innovative thought leaders presenting at the 2022 Retail Innovation Conference and Expo on May 10-12, 2022, in Chicago. RTP: Foxtrot recently received $100 million in Series C funding.

Payment Services 264

Payment Services Omnichannel Shipping Costs Operations 264

Steve Dennis

JUNE 9, 2019

“Omnichannel” is dead. Nearly 16 years since its apparent coining , I think most of us can agree that if “omni-channel” ever had any real usefulness as a concept (debatable), it is now well past its expiration date. The customer is the channel. I’m calling it. First, it was alway ill-defined.

Omnichannel 113

Omnichannel Retail White Paper eCommerce 113

Steve Dennis

JANUARY 4, 2019

Nearly twenty year later, multichannel has morphed into “omnichannel” ( thanks Terry ) which, in turn, has spawned a cottage industry of related jargon: “cross-channel integration”, “seamless shopping”, “unified commerce” and so on. Customers don’t care about channels.

Omnichannel 115

Omnichannel eCommerce Retail Multichannel 115

Optimizely

FEBRUARY 22, 2018

Day one of eTail West focuses on omnichannel and unified commerce; day two focuses on digital and omnichannel success ; and on day three, tech, AI, mobile and immersive media is the theme. Starting on February 26, many of the world’s top ecommerce retailers will converge for three days of in-depth learning and valuable networking.

Omnichannel 186

Omnichannel Mobile eCommerce Shipping Costs 186

Retail TouchPoints

APRIL 20, 2022

All parties are coming together at the Retail Innovation Conference & Expo to show how Cookies and Dr. Greenthumb’s are putting immersive, tech-driven experiences into action. As cannabis brands like Cookies and Dr. Greenthumb’s try to up their “retail cred,” they are focusing on omnichannel storytelling and high-touch service.

Retail 354

Retail Social Media Technology Events 354

Retail TouchPoints

NOVEMBER 8, 2021

This is the fully connected experience in which retailers can capture omnichannel insights and improve the shopper experience at every touch point. Retailers that invest in connected digital experiences across all channels will edge out competition and win loyal customers.

Retail 298

Retail Omnichannel eCommerce Fulfillment 298

Retail TouchPoints

JUNE 8, 2023

The D2 Summit: Retail Edition is a co-located conference at the Retail Innovation Conference & Expo , which is taking place June 13-15, 2023 in Chicago. It’s designed to dig into the new channels and technologies driving the future of connected commerce.

Technology 287

Technology Customer Loyalty Omnichannel Consumer 287

Kissmetrics

JUNE 7, 2021

That’s why I believe as a marketer you have to take an omnichannel approach. Hence, I don’t like fully relying on 1 channel as that’s too risky. I’ve had core updates that have helped me and hurt me. The list goes on and on, but those are just some of the ways we get customers. But my traffic dropped roughly 9%.

SEO 363

SEO Blog Social Media Definition 363

BigCommerce

MAY 4, 2018

Marketing, IT and development teams all block hotel rooms near one another, jetting off to hear what’s new and what’s next in their channel before heading out for drinks and dinner that night. IRCE – the Internet Retailer Conference & Exhibition – is an annual event held in June in Chicago, Illinois. What Is IRCE?

Workshop 419

Workshop Presentation eCommerce Merchant Services 419

Retail TouchPoints

MAY 1, 2023

Because it’s more critical than ever for brands and retailers to understand how investors are analyzing and responding to the broader market, the Retail Innovation Conference & Expo , taking place June 13-15 in Chicago, is hosting a panel of investors to share their perspectives with an audience of brand operators and executives.

Retail 274

Retail Beauty and Health Omnichannel Operations 274

Retail TouchPoints

JUNE 20, 2023

At the Retail Innovation Conference & Expo last week in Chicago, during the “Candid Conversations on What’s Next in Retail” panel discussion, four top VC players discussed what makes for a strong “pitch” to a VC, as well as the types of red flags that can quickly turn off the money spigot. Red flag #1: No plans for omnichannel.

Retail 288

Retail Omnichannel Definition Customer 288

Retail TouchPoints

MAY 24, 2023

While retail media offerings have so far been concentrated online, Andrew Lipsman, Principal Analyst for Retail and Ecommerce at Insider Intelligence , thinks physical stores are the next big media channel — especially since 70% to 85% of sales still happen in stores, depending on the category.

Retail 263

Retail Omnichannel Marketing Technology 263

Retail TouchPoints

DECEMBER 20, 2024

PoshFest also creates opportunities for resellers to network with each other and capture compelling Instagram and TikTok -worthy content for their marketing channels. If they complain, it means they care.

Events 147

Events Multi-channel Workshop Webinar 147

Steve Dennis

JANUARY 14, 2020

Nearly twenty year later, multichannel has morphed into “omnichannel” ( thanks Terry ) which, in turn, has spawned a cottage industry of related jargon: “cross-channel integration”, “seamless shopping”, “unified commerce” and so on. Customers don’t care about channels. The omnichannel migration dilemma.

Omnichannel 99

Omnichannel eCommerce Retail Multichannel 99

Retail TouchPoints

FEBRUARY 27, 2024

However, Boisson is differentiating itself by helping drive and fulfill consumer demand with a robust omnichannel strategy that creates a flywheel effect not just for the business, but for NA collectively. ” Similar to Sephora, Boisson is leaning heavily into education and discovery across its omnichannel platform.

Food and Beverages 264

Food and Beverages Fulfillment Omnichannel Specialty Retailers 264

Ecommerce Platforms

AUGUST 15, 2022

Save the date for the “Make it Big” Conference, to connect with thought leaders, ecommerce industry experts, and other merchants interested in growing their online businesses. Read below for all the Make it Big Conference details for 2022, including: What is Make it Big? What can conference participants expect to learn this year?

BigCommerce 104

BigCommerce Workshop eCommerce Platforms Small Business Retail 104

Fabric

AUGUST 15, 2023

Additionally, there’s one potent omnichannel fulfillment approach that retailers are rapidly adopting as well: buy online, pickup in-store. In this guide, we’ve compiled all you need to know about BOPIS for omnichannel retailers. Lindsay Mikos is the senior director, retail omnichannel at Walgreens. It grew to $73.16

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

Retail TouchPoints

MAY 1, 2023

Because it’s more critical than ever for brands and retailers to understand how investors are analyzing and responding to the broader market, the Retail Innovation Conference & Expo , taking place June 13-15 in Chicago, is hosting a panel of investors to share their perspectives with an audience of brand operators and executives.

Retail 240

Retail Beauty and Health Omnichannel Operations 240

Retail TouchPoints

NOVEMBER 20, 2020

19 conference call with analysts. We can adjust formats, channels, categories, brands, services and price points to meet our customers wherever and however they’re shopping.”. Like many other omnichannel retailers, Macy’s has focused more of its efforts on ecommerce in 2020. It’s heartening to hear about vaccines. “We

Omnichannel 191

Omnichannel Fulfillment Operations Customer 191

Retail TouchPoints

APRIL 19, 2024

Executives attending the Retail Innovation Conference & Expo June 4-6 in Chicago will be able to get the inside scoop from her on Rowan’s incredible growth trajectory. (To Register now for the Retail Innovation Conference & Expo to hear directly from some of the industry’s most innovative thinkers and brand leaders.

Retail 263

Retail Consumer Events Marketing 263

Retail TouchPoints

JUNE 6, 2024

There is no better way to find out what’s going on at retail than to actually visit stores, which is exactly what Retail TouchPoints had the chance to do while in Chicago this week for the Retail Innovation Conference & Expo (RICE).

Vend 271

Vend Travel Recommendation Clothing 271

Retail TouchPoints

AUGUST 5, 2022

But like most buzzwords, there are many misconceptions about what digital transformation is, which is why Samir Desai, Chief Digital and Technology Officer at Abercrombie & Fitch Co. Digital transformation] is more than that. None of [the things I listed] ultimately have the impact that they’re intended to have.”.

Merchant Services 321

Merchant Services Customer Experience Technology Definition 321

Optimizely

AUGUST 9, 2018

Whether you couldn’t attend the conference yourself, or you couldn’t see every session you wanted while you were there, we’ve got you covered. For brands that decide to really focus on growing digital channels, they’ve realized they can compete with even the buzziest digital-native brands. Omnichannel is Still Tough to Achieve.

Shipping Costs 150

Shipping Costs Omnichannel B2C eCommerce Marketing 150

Retail TouchPoints

JANUARY 11, 2023

He will share his lessons in entrepreneurship, brand strategy and community building during the Retail Innovation Conference & Expo taking place June 13-15, 2023 at McCormick Place in Chicago. In the fast-paced world of retail, it’s easy to get lost in tasks. Want to learn more lessons in loyalty from the Johnny Cupcakes brand?

Retail 277

Retail Social Media Customer Loyalty Travel 277

Optimizely

SEPTEMBER 19, 2017

The annual ecommerce conference is next week, from September 25 to 27 at the Convention Center in Los Angeles. Lore shares how his team at Walmart trying out innovations like voice and VR and focusing on omnichannel marketing. Loyalty building strategies from cult brands. 2:30 – 3:15 PM. 1:15 – 2:00 PM.

Omnichannel 186

Omnichannel Events eCommerce Fashion 186

Optimizely

MARCH 27, 2018

Shoptalk 2018 was huge — the world’s largest conference for B2C, retail, and ecommerce innovation sold out for the third time in a row with more than 8,500 attendees from some of the biggest brands in the world. Omnichannel takes over the organization. “To Mary Beth Laughton, EVP of Omni-Retail at Sephora.

B2C 150

B2C Omnichannel Channel Customer Data 150

Sailthru

APRIL 8, 2019

That’s why we recommend all email marketers attend the Association of National Advertisers’ upcoming Email Evolution Conference, which is designed to “keep you on the cutting edge of email marketing.”. But of course, the agenda is the main catalyst for conference attendance. Luckily, the Email Evolution Conference has a great one.

Workshop 74

Workshop Technology Omnichannel Marketing 74

365 Retail

SEPTEMBER 12, 2022

The show, held at London’s ExCeL, has a dedicated conference with sessions tailored to address the needs of retail professionals, covering marketing, growth, delivery, customer engagement, omnichannel innovation and fulfilment. Topical conference – exploring replatforming. Taher Khaliq, CTO, Trinny London. Register for free .

eCommerce 72

eCommerce Customer Experience Omnichannel Technology 72

Retail TouchPoints

SEPTEMBER 23, 2022

“For much of the history of retail, there have been significant barriers that put high hurdles in front of entrepreneurs who wanted to launch a new brand,” said Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon during the third annual Accelerate conference for Amazon sellers. And it doesn’t stop at the transaction.

Multi-channel 189

Multi-channel Shipping Costs Payment Services Fulfillment 189

Retail TouchPoints

MAY 26, 2023

It’s about flexibility, community, access — I think of it as the next version of omnichannel.” So what does this new version of omnichannel look like? Then join us at the Retail Innovation Conference and Expo June 13-15, 2023 in Chicago. Then join us at the Retail Innovation Conference and Expo June 13-15, 2023 in Chicago.

Arts 278

Arts Gifts Consumer Omnichannel 278