Remove Channel Remove Customer Data Remove Payments
article thumbnail

From Obligation to Opportunity: Make Compliance Your Biggest USP

Retail TouchPoints

The challenging economic environment, intense regulatory pressure and ever-present threat of fraud are creating a perfect storm that’s sweeping across the global payments landscape. For many banks, neobanks and non-financial businesses coming up against new risks and obstacles to growth, there is a golden opportunity right in front of them.

article thumbnail

Are Errors Hindering B2B Commerce Growth?

Retail TouchPoints

B2B commerce is a primary channel through which customers make purchases and an integral tool in establishing trust. The Challenge of Meeting Customer Demands Why are B2B sellers struggling to keep pace with customer demands? The answer lies in the inherent complexity of their business processes.

B2B 261
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Generation Z: Between the Worlds of Digital and Analog

Retail TouchPoints

Constant interaction with friends on Instagram and TikTok is part of Generation Z’s lives, so there is no question that these social media channels influence what digital natives put in their shopping carts. Payments play a key role. The customer data is stored in the app, so all it takes is a few clicks to pay.

Payments 278
article thumbnail

6 Strategies for Collecting Customer Data for Early Personalization

Sailthru

Despite the business value it drives, Gartner predicts that 80% of marketers will abandon their personalization efforts by 2025. In many cases, poor customer data management will be the catalyst. Raise does this well, using a long-term multi-channel approach. Give Customer Data an Abandoned Cart Approach Like Adidas.

article thumbnail

Top Ways Retailers Continue Evolving their Tech Stacks

Retail TouchPoints

Retailers must look for the right technology that will streamline their operations and improve the customer experience, which can ultimately increase brand loyalty and revenue. Providing Various Payments Technologies. Tying Channels Together. Creating a combination physical-digital shopping experience requires data.

article thumbnail

Innovating Across the Customer Journey to Create More Commerce

Retail TouchPoints

This encompasses traditional in-store commerce and emerging digital channels, enabling each retailer to blend these worlds together to create an enhanced end-to-end shopping experience. The payoff for creating a superior customer journey across all devices, points of contact and channels is significant.

article thumbnail

Webinar Recap: Taking The Pulse Of Marketers And Consumers To Navigate The Shift To Digital

Retail TouchPoints

But since the onset of the pandemic, we’ve seen a massive shift, as foot traffic flatlined and consumers turned to digital channels to buy essential and nonessential goods.”. Successful retail marketers are embedding their brands within the platforms and devices that are most popular with their customers.

Webinar 289