Retail TouchPoints

AUGUST 15, 2022

Customer acquisition costs online have reached unprecedented levels, which means marketing leaders are trying to diversify their toolkits. Considering the headlines surrounding the “Great Resignation,” it should come as no surprise that employee turnover is impacting customer experiences and overall loyalty efforts.

Customer Loyalty 232

Customer Loyalty Customer Retail Shipping Costs 232

Retail TouchPoints

MARCH 17, 2022

134% more likely to anticipate making a garden or outdoor purchase. You’ll also want to focus ad spend on channels where this audience watches. HGTV is a natural fit, given it’s their top-viewed TV channel. Be prepared to show off your offerings through elevated customer experiences.

Improvements 302

Improvements Home Furnishings Shipping Costs Customer 302

Optimizely

JUNE 14, 2018

Every website page, every marketing campaign, and every communication you receive on all marketing channels is always the same. They have worked out their brand identity, their values, and what they have to offer — and they communicate it consistently across all channels to their target audience.

Marketing 249

Marketing B2C Clothing Outdoor 249

Kissmetrics

AUGUST 13, 2020

Digital marketing covers everything from SEO and content marketing to email campaigns, social media strategy, and video marketing too. They’ve designed high-end customer experiences for companies like Red Bull, Microsoft, IBM, and Hilton but they also work with smaller boutique brands as well.

Marketing 361

Marketing Social Media SEO Workshop 361

Optimizely

DECEMBER 12, 2017

It’s not just for outdoors enthusiasts and fitness gurus: it’s for a mechanic during his work day, a chef who needs a ring that can stand up to the dirtiest kitchens, a firefighter who can’t wear metal on the job. How do you create a more personalized and custom experience for your buyers?

eCommerce 300

eCommerce Outdoor B2C Social Media 300

OrderDynamics

MAY 29, 2018

What is Omni-channel Brand Intimacy? Also, in a retail context, their four forms model inspires the question of whether omni-channel brand intimacy exists. In all four, there are examples of omni-channel brand intimacy. What is exciting about this is the notion that omni-channel retailing isn’t just about a transaction.

Channel 50

Channel Social Media eCommerce Outdoor 50

Retail TouchPoints

MAY 12, 2021

More than 800 customers completed the survey, which was designed to gauge confidence and overall satisfaction in the grocery shopping experience thus far during the pandemic — 97% of those surveyed had visited one of T&C’s stores within the previous month. Communication was increased across all channels. What We Learned.

Social Media 249

Social Media Improvements Information Outdoor 249

Optimizely

JUNE 10, 2020

Sending your customers a thank you note for shopping or replying to a social media post thanking your customers goes a long way. It makes customers feel appreciated and gives them another reason to consider your brand for another purchase in the future. A brand that does this particularly well is Outdoor Voices.

Customer Loyalty 195

Customer Loyalty eCommerce X-cart Outdoor 195

Optimizely

JANUARY 30, 2018

That’s despite the fact that research from the CMO Council and Netsertive revealed that 94% of marketers think that providing an omnichannel customer experience is crucial to business success. A study from IDC also showed that consumers who shop on multiple channels have a 30% higher lifetime value. data) in order first.

Omnichannel 191

Omnichannel eCommerce Marketing Marketing eCommerce 191

Optimizely

JUNE 13, 2019

The way you market to customer base – the type of campaigns you send them and the content these contain – should differ according to these specific affinities in order to create a better customer experience. The second way to collect the necessary information is to ask customers for it. First-party data.

Customer 270

Customer Outdoor Social Media Customer Loyalty 270

BigCommerce

NOVEMBER 28, 2017

Automotive retailers saw the highest average order value ($235.10) , followed by retailers within the Sports & Outdoors ($143.50) and Home & Garden ($103.60) categories. Influencer Marketing & Social Media Engagement. Which channels did they invest most in? Sports & Outdoors. iPhone users spent 7.1%

BigCommerce 415

BigCommerce Merchant Services Food and Beverages Small Business Retail 415

Omnisend

MARCH 16, 2023

Reading Time: 11 minutes When it comes to marketing channels and platforms that brands can use to communicate with their customers, the numbers are only increasing by the day. Among the many options available, the one channel that continues to deliver the best ROI is email. But how many of them do we really read?

Definition 78

Definition Social Media Payment Services Recommendation 78

Smile.io

JULY 25, 2023

Effective omnichannel loyalty strategies With today’s interconnected ecosystem, it’s important to deliver a seamless, united customer experience across channels. The outdoors brand, Solo Stove , was made popular by its portable stainless steel wood-burning stoves and fire pits designed for any adventure.

eCommerce 60

eCommerce Jewelry Omnichannel Social Media 60

GetElastic

JANUARY 7, 2020

The True Value Company is one of the world’s leading hardline wholesalers with a globally recognized brand providing its customers in over 60 countries an expansive product set with market-customized assortments at highly competitive prices, superior product availability, innovative marketing programs and a la carte value-added services.

Improvements 158

Improvements Social Media Hobbies Outdoor 158

Omnisend

DECEMBER 11, 2023

18 Karat Store 18 Karat Store specializes in modern home decor, contemporary furniture, and outdoor planters. Word-of-mouth marketing : Miracle Sofa prioritizes customer reviews as a powerful marketing tool. They proudly showcase “Over 45,000+ Happy Customers” on their homepage. It’s a community for cat lovers.

Shopify 88

Shopify Payments Payment Services Social Media 88

Optimizely

DECEMBER 12, 2017

It’s not just for outdoors enthusiasts and fitness gurus: it’s for a mechanic during his work day, a chef who needs a ring that can stand up to the dirtiest kitchens, a firefighter who can’t wear metal on the job. How do you create a more personalized and custom experience for your buyers?

eCommerce 150

eCommerce Outdoor B2C Social Media 150

Korona

NOVEMBER 10, 2022

By considering your customers’ needs, you build their trust and make the experience as pleasant as possible. Personalize your customer experience. Customers expect companies to understand their unique tastes and preferences and to engage them as individuals rather than as customer types or segments.

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

Optimizely

SEPTEMBER 18, 2018

They eagerly wait for your newest launch; they follow you on all your social media channels; they like your posts; and they enter your giveaways. These are the loyal customers your brand relies on. These are the people who love your brand and your products so much they can’t wait to tell their friends.

B2C 261

B2C Fashion Magazine Jewelry 261

BigCommerce

MAY 4, 2018

Marketing, IT and development teams all block hotel rooms near one another, jetting off to hear what’s new and what’s next in their channel before heading out for drinks and dinner that night. A few years ago, the team decided to launch a direct-to-consumer channel. But that’s where AI and social commerce could help.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

BigCommerce

JULY 25, 2017

After one of those Live videos hit 1,000,000 views (with a bit of social media promotion), he realized he was on to something. The 10X Ecommerce Slack channel is a great place for that, if you aren’t already using something else. Ecommerce Strategies from Exxel Outdoors. Talk to influencers and experts.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

Smile.io

MARCH 5, 2020

Having a good idea of when your customers are likely to make big purchases in the year will help you make better-informed decisions about when you should update your stock and promote it on your social channels. Utilize your social channels. Focus on the customer experience rather than the point of sale.

Customer Retention 46

Customer Retention eCommerce Social Media Apparel 46

ESW

MAY 7, 2019

Consumers expect a seamless customer experience along their entire purchase journeys. Consumers expect to be able to communicate with brands across social channels, through chatbots and via voice assistants. They are quick to point out flaws in company practices, from production to customer service.

Customer Loyalty 113

Customer Loyalty Customer Shipping Costs Beauty and Health 113

Smile.io

FEBRUARY 1, 2023

Beyond that, they’ve created a virtual happy place for their customers through a blog, social media communities, their Brown Sugar Mini Magazine, curated playlists, and entertaining quizzes. They even have a custom app to allow their customers to access all of their spiritual needs at their fingertips.

Food and Beverages 129

Food and Beverages Beauty and Health Gifts Accessories 129

BigCommerce

JULY 3, 2017

Being able to combine my passion for board sports and the outdoors with starting and running my own company has been awesome! Small towns + social media = success! Our mission is to inspire more adventurous lives spent outdoors. Social media is the most successful. Curly Horse Journal.

BigCommerce 209

BigCommerce Social Media Beauty and Health Shipping Costs 209

Retail TouchPoints

AUGUST 22, 2022

All of that is totally fine with us — we’ve got our own big brand that we’re continuing to build, so we just push the customer there.”. Being the marketplace is great, because you own a lot of data, you learn a lot about the customer and you’re helping the brands because you’re driving sales for them,” said Grover.

Shipping Costs 246

Shipping Costs Fulfillment eCommerce Consumer 246

eCommerceFuel

DECEMBER 22, 2017

You mentioned, I think in the comment you put in the forum , you described them as 25 to 35-your-old hipster, creative people who like the outdoors, cameras and $300 clothing made in the United States. One is driving revenue and one that’s really more of elevating the customer experience with my brand.

Blog 22

Blog SEO eCommerce Shopify 22

eCommerceFuel

DECEMBER 22, 2017

You mentioned, I think in the comment you put in the forum , you described them as 25 to 35-your-old hipster, creative people who like the outdoors, cameras and $300 clothing made in the United States. One is driving revenue and one that’s really more of elevating the customer experience with my brand.

Blog 20

Blog SEO eCommerce Shopify 20

eCommerceFuel

APRIL 13, 2018

And on the services side, they’ve worked with a ton of really cool brands, everyone from DonorsChoose, to Jackson Hole Resort, Mystery Ranch, Outdoor Research. You know, we want an intern to do social media.” ” And that’s what if you wanna hire junior talent to come in and run social media.

Marketing 31

Marketing Books Payment Services WooCommerce 31

eCommerceFuel

DECEMBER 22, 2017

You mentioned, I think in the comment you put in the forum , you described them as 25 to 35-your-old hipster, creative people who like the outdoors, cameras and $300 clothing made in the United States. One is driving revenue and one that’s really more of elevating the customer experience with my brand.

Blog 30

Blog SEO eCommerce Shopify 30