Retail TouchPoints

FEBRUARY 5, 2021

Having integrated systems will promote visibility throughout all processes of the retail business and will allow the retailer to keep the customer promise. Having systems that can provide visibility into all stages in an integrated way is critical to ensuring a positive customer experience and subsequent customer loyalty.

Omnichannel 225

Omnichannel Payment Services Specialty Retailers Customer Loyalty 225

Retail TouchPoints

FEBRUARY 27, 2024

“What’s happening now, thanks to this distribution agreement we have in place with KeHe and LibDib, is that off-premise part of the business is really starting to gain some traction, because larger retailers are coming to us now and trying to work with us as a specialty retailer that knows the market.

Food and Beverages 264

Food and Beverages Fulfillment Omnichannel Specialty Retailers 264

Retail TouchPoints

MAY 23, 2023

That was a very intentional initiative to try to pull those mask customers into the larger assortment, and we continue to track that.” However, the brand has especially profitable relationships with the specialty retailers that focus on curating unique products from emerging and lesser-known brands.

Specialty Retailers 274

Specialty Retailers Consumer Social Media Accessories 274

Retail TouchPoints

JULY 30, 2020

Although mass merchants are poised to get the majority of back-to-school and back-to-college sales, apparel and specialty retailers have more opportunities than ever to use social channels like TikTok and Instagram to bridge connections. Gen Z-centric brands prioritizing digital community building.

Merchant Services 312

Merchant Services Apparel Omnichannel Clothing 312

Retail TouchPoints

FEBRUARY 18, 2021

Retailers such as Best Buy and Apple were two of the first to implement the model at scale, showing the value for businesses outside of luxury and specialty retail. JRNI Appointments helps automate the BHLDN appointment scheduling process, making it easy for associates to book meetings across all channels.

Retail 311

Retail Beauty and Health Books Omnichannel 311

ChannelAdvisor

FEBRUARY 18, 2020

With the e-commerce industry in a constant state of evolution, brands and retailers must be ready to adapt at any time, on any channel. You need e-commerce software that can simplify, streamline and unify multiple platforms into one manageable experience. Your customers’ experiences determine whether your company sinks or swims.

eCommerce 52

eCommerce eCommerce Software Food and Beverages eCommerce Platforms 52

Retail TouchPoints

FEBRUARY 9, 2023

Creating these unique customer journeys is easier said than done, especially for a retailer that touches so many varied consumer segments. “We’re For us to think very uniquely about each customer, their need, their journey, and then deliver that journey to them [in the time they want], we’ve got to be very disciplined.

Customer Data 237

Customer Data Customer Omnichannel Electronics 237

ESW

AUGUST 3, 2020

Health and wellness, pet and specialty retailer sectors saw particularly strong growth. Focus on Customer Experience to Improve Your Odds Adopting a subscription model just so your brand can cash in during the coronavirus won’t work. You need a long-term, customer-centric view to be successful in this market.

Subscription 103

Subscription eCommerce Payment Services Food and Beverages 103

Steve Dennis

JANUARY 9, 2018

As much attention as e-commerce gets it turns out digital channels’ influence on brick & mortar shopping is far more important for most brands. In fact, many retailers report that more that 60-75% of their physical store sales are influenced by a digital channel, hence the rise of the term “digital-first” retail.

eCommerce 102

eCommerce Retail Multi-channel Channel 102

BigCommerce

JULY 2, 2018

We started by attending over 20 retail shows a year to get in front of people. We continue to attend shows, expand our social media following, and update our website for improved customer experience. Lastly, having an understanding of attribution is critical to understanding multi-channel campaigns’ value.

Social Media 230

Social Media Marketing BigCommerce PPC 230

Talkoot

APRIL 19, 2021

The result: poor customer experience, loss of revenue, and increased cost of returns. Some of the fastest-growing DTC brands are using specialized PIM software to keep up with their expanding inventory and maintain a consistent brand story through multiple channels. Customize copy for multiple retailers.

Shipping Costs 78

Shipping Costs SEO Social Media Information 78

Retalon

AUGUST 5, 2020

In reality there are many different retail verticals with their own unique considerations. Choosing the most important KPIs for a specific retail business will depend on your industry, merchandise, supply chain structure, selling channels and many other factors. Why Measure Customer Lifetime Value. They were also 3.5

Retail 41

Retail Merchant Services Improvements Accessories 41

Retail TouchPoints

OCTOBER 7, 2020

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions.

Vend 214

Vend Payment Services Point of Sale Travel 214

OrderDynamics

NOVEMBER 2, 2017

Here we find: L2 Research: Finds 34% BOPIS among specialty retailers (2017). IDC estimates that by 2018, 30% of major retailers will adopt an omni-channel platforms (2017). Omni-channel’ is the most discussed buzz word in the retail industry – it has been for years. Run Your Own Test.

Retail 50

Retail Channel Specialty Retailers Download 50

Dynamic Action

SEPTEMBER 21, 2017

DynamicAction, a Shop.org 2017 Digital Commerce Startup of the Year finalist, will enable Destination XL to connect customer, product and profit data across its business, fostering organizational alignment and an exceptional customer experience. SILICON VALLEY­: Sept. About Destination XL Group, Inc.: Destination XL Group, Inc.

eCommerce 48

eCommerce Retail Apparel Specialty Retailers 48

BigCommerce

JULY 3, 2017

We started by attending over 20 retail shows a year to get in front of people. We continue to attend shows, expand our social media following, and update our website for improved customer experience. Lastly, having an understanding of attribution is critical to understanding multi-channel campaigns’ value.

BigCommerce 209

BigCommerce Social Media Beauty and Health Shipping Costs 209